Commsource Webinar

Leading developer of Unified Communications technology

One of the only recognized independent UC solution providers

Multiple product and industry awards

Long history of technical innovation in enterprise communication space

Founded in 1989

Developer of one of the first enterprise voicemail system

Earlier provider of Unified Messaging technology

Launched first Unified Communications solution in 2001

Strategic partnerships with leading PBX OEMs and communication technology providers

Partners/OEMs: Mitel, Iwatsu, Avaya, 3Com, Aastra, Toshiba, and Teltronics

Technology: Naunce, Radvision, Sybase, and Microsoft

Headquarters in Toronto, Canada

40 employees: approximately half devoted to R&D

Recent Awards and Industry Recognition

Mohammad Nezarati

Founder, President & CEO, Acting CTO

Founded Esna in 1989 to deliver voice messaging solutions to the enterprise

Overseas strategic direction

Principle architect and product visionary

Bachelor of Applied Science, University of Toronto

Mehdi Nezarati

VP Operations

Joined Esna in 1992

15+ years in the messaging and communication industry

Overseas operations, support and customer service

Bachelor of Applied Science, University of Toronto

Brother of Mohammad Nezarati

Davide Petramala

VP Sales & Marketing

Joined Esna in 1993

Overseas sales, marketing, business development, and professional services

Driver of OEM partnerships and international efforts

Bachelor of Commerce, McGill University

Arno Ermarkaryan

Director Engineering

Joined Esna in 2002

Directs R&D and quality assurance

10+ years in the messaging space

Previously with Nortel in in the Call Pilot UM group

Hold a Masters of Science and MBA

Anthony Burt

CFO

Joined Esna in 2000

20+ years experience working with technology companies in management and finance capacity

Attained Chartered Accountant designation at Clarckson, Gordon & co.

Bachelor of Commerce, University ofToronto

VALUE Sell PC based UC solutions to VARS worldwide Private label UC solutions Develop Custom OEM solutions Professional Services 1992 1996 2001 2002 2004

Launched first generation UC solution- OEM version 6510 2002

Providing Mitel’s advance Unified Messaging platform from 2002-2007

2004 Rebranded from Mitel 6510 to Mitel Messaging server to reflect the key strength

Messaging server is the branded version of Esnatech Telephony Office-LinX

2008 Started discussions to provide Mitel channel unbranded version to increase feature functionality and breadth of supported environments

Cisco

Avaya

Nortel

Redundancy and high availability

2009 we will be offering unbranded version pure SIP based through Commsource.

Telephony Office-LinX version 7.1

Application suite that goes beyond messaging….

Mobility / presence management solutions

Unified communications solutions (email, voice mail, telephony within Groupware and CRM solutions)

Voice Processing solutions

Unified Messaging solutions

Speech enabled Mobility servers

Fax solutions

CTI/Presence platforms

Secure messaging solutions

Emergency broadcasting platforms

Disaster Recovery and High availability solutions

Meet me audio conferening

Vertical application suite

Education/Hospitality/Retail/Medical/Government/Financial/Legal

It is a Unified Communications solution that unifies messaging , mobility and presence into a single simple platform that integrates to ANY phone system, ANY email environment, ANY mobile phone, and ALL your core business applications!

Mitai Wave ports

64 IP ports

3300 only

Single server configuration

Windows 2003 server

SBE limit 8 ports

SIP trunks

800 SIP trunks

SIP/Analog/T1/DNIC at the same time

Single server and distributed architecture- HA

Windows XP pro and 2003 server

SBE- grows to 16 ports

SIP based meet me conference

Messaging Server Telephony Office-LinX

No product in the market matches the breadth of environment support

No product matches the breadth of configurations available

SMTP

Sync

Secure

Mixed

Distributed

Redundant

Multi-tenanting

Microsoft Exchange TM 2000/2003/2007 Novell GroupWise TM

Full interoperability

MS Exchange 2000/2003/2007

Lotus Domino 6.0/7.0/8.0

Novell GroupWise 6.0 or above

Google APPS

Google GMAIL

Zimbra

Supports any environment

Desktop mail client- Outlook, Notes, etc

Web mail interfaces- OWA, inotes,

All OS’s- MAC, Windows, Linux

Esnatech UC Server links all smart phones not just with voice but with full Unified Communications . See Rich presence , initiate live calls from your PBX.

Change your location , access unified messaging , and have a Live instant message right from the palm of your hand!

Telephony location/status / availability tied to your daily schedule

Click to dial from any application

Screen pops and call control

Call recording and logging

Instant messaging integrated with SMS

Rich Presence

Esna UC Server provides simply easy speech access to your callers so they can request any resource by calling in and saying what they want:

An employees first or last name

Operator at anytime

A department or group

A remote location

Leveraging IVR any type of data

Pure Sip based Meet me conference add on service

Unlimited rooms

48 SIP sessions

24 participants per room

Works with any PBX

Conference & Presentation mode

Annual licence

Major cost savings in a Mitel/Esna UC system vs. investment in each technology

Voice mail server

IVR server

Fax server

Speech enabled automated attendant

CTI server

Presence Server

Unified Messaging

SMS/Text Messaging server & Services

Mass Broadcast Alert Server and services

Mobile server

Meet me conference

Telephony Office-LinX Compatibility reference SIP based PBX’s Iwatsu, Toshiba, Mitel3300, Nortel, Avaya, Switchvox, 3Com NBX, Broadsoft, eOn Legacy Infrastructure Analog, T1/E1, SMDI, Digital set emulation Rich Presence support TAPI, CSTA

Enhanced fax engine - messaging and printing

New SIP configuration wizard

New MS Exchange 2007 interface with Super User authentication ( beta)

Custom SIP interface to 3300- SIP TRUNKS

Mobile UC application for Apple iPhone ( beta)

Optimized fax over voice channel processing

Addresses intermittent compressed fax page reception

Embedded error checking for fax reception

Ability to renegotiate transmission speeds during fax transmissions

Greater support for SIP trunking and distortion

Embedded support for T.38 for future releases

Supports messaging & printing

Enhanced interface with point and click configuration

Provides both SIP trunking and extension setup

Works with enhanced CTI integrations:

SIP& TAPI

SIP & CSTA

SIP & SMDI

SIP Dialogic Gateways

SIP based PBX SIP trunking & SIP extensions Enhanced support SIP-TAPI/SMDI/CSTA Legacy PBX

Custom UC support through a Super User account

Single point of administration

Elimination of password expiry and manual configuration

Mirrors embedded Exchange 2007 UM authentication

Full support for Unified Messaging

Full support for Contact Synchronization

MS Exchange 2007 Super User Authentication- Contacts/ Messages

Enhanced interface with point and click configuration

SIP connectivity with enhanced MiTAI Support

Enables rich presence to mobile devices

Enhanced DID mobility

Integrated 3300 dialing to core business applications

3300 SIP with enhanced MiTAI Support Leverages SIP VM off 3300

Available in Apple APP Store for Free:

Search under Esna or UC mobile

Connects to your in house Telephony Office-LinX via IP – Same credentials as UC Client Manager

Leverages same desktop license as UC Client Manager

Enables PBX dialing from iPhone

Enables enterprise presence from iPhone

Enables enterprise IM and mobility configuration from iPhone

For detailed overview check out: http://www.slideshare.net/davide.petramala/iphone-uc-client-manager

Channel Managers

Mitel AE

Esnatech Channel Manager- West Chantal Seeley

Esnatech Channel Manager- East Michael Daniels

Sales Engineers

Esnatech SE manager- West- Adam Kling

Esnatech SE Manager-East- John Biancucci

Webinar & Demo Resources

Susan Fernand

Customer Service

Customer Service Manager - Leah Hodges

Technical Support

Technical Support Manager - Scott McHardy

Marketing & product Management

VP Marketing-Davide Petramala

VP Operations- Mehdi Nezarati

Contact esnatech Customer service for Migration pricing

[email_address]

800 565 3762 say “ customer service”

To stay on Mitai.wave integration it is included with your annual Software assurance plan and part numbers

903.2508-007- Price per port without SIP

To Migrate to SIP integration, order Software assurance program with SIP upgrade:

903.2508-007 price per port for Renewal

903.2501-001 Esnatech SIP price per port upgrade

Required to order SIP trunks on the 3300

Promotion : SIP upgrade for existing Mitel Messaging server customers:

SIP upgrade 903.2501-001 bundled in Software assurance renewal.

Valid from August to December 31 2009

Tekmate a special limited time offer of SOFTWARE ASSURANCE for the price of SUPPORT ONLY! That’s a savings of 40% on EACH renewal! Eligible sites for this promotion must meet the following requirements: - Is currently expired - Is currently not upgraded to version 2.0 As an added bonus, Esnatech will also WAIVE the 20% re-enlistment fee! The sites in the list attached QUALIFY for this LIMITED TIME Offer! Please submit your renewal PO to MITEL no later than Wednesday September 30th, 2009 in order to receive this LIMITED TIME OFFER of Software Assurance for the price of Support Only!! If you have any further questions regarding this promotion, please contact Esnatech's Customer Service team at customerservice@esna.com

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