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University Health Services: WOW ShowcasePresentation Transcript
University Health Services: WOW Showcase
Eat Well Berkeley Five main aspects of EWB: 1. Eat Well Berkeley CateringChanging the Campus Links to participating caterers, shopping lists for healthier choices, training for campus event plannersEnvironment 2. Eat Well Berkeley Healthy Meetings and Events UC Berkeley Guide to Healthy Meetings and Events, a link to InstantEat Well Berkeley (EWB) is a dynamic Recess -- a 5-minute video for physical activity breaks, and resources forinitiative that strives to ensure access to event plannershealthy food and beverage choices on and around campus. Spearheaded by 3. Eat Well Berkeley Restaurantsthe Health*Matters Wellness Program and the UC Berkeley Nutrition and Featuring EWB menu items, launched in partnership with Cal Dining atPhysical Activity Workgroup, EWB features nutrition guidelines for catering, Pat Browns and QualComm Caféincluding the Green Event Certification, meetings and events, vending, and 4. Eat Well Berkeley Snack Vendingrestaurants to ensure that the healthy choice is the easy choice on campus. Campus snack vending machines, managed by ASUC and RSSP, stock 50% snack product meeting the California nutrition standard forThe guidelines are designed in support of the Dietary Guidelines for healthier snacksAmericans with a desire to offer food and beverage menu options that: 5. Cook Well Berkeley Portal for healthy cooking videos, recipes, campus food and Include more fruit and vegetables, whole grains, and high fiber sustainability resources, local farmers markets, and more foods Use lean proteins Offer vegan/vegetarian menu options Prepare foods with healthy fats, no trans fats, and less added fat Emphasize local, sustainable, fresh ingredients to achieve campus sustainable food service goals Provide healthy portion sizes
WOWing Our Accreditation Glowing acknowledgements from the surveyors:Failure is Not an Option: Upholding the Outstanding quality of careHighest Quality of Care Excellent Quality Improvement studies Enthusiastic Risk Manager Impressive patient care charting and follow upNot every organization welcomes rigorous scrutiny of their operations, but Progressive gender neutral practicesevery three years, University Health Services invites highly qualified health Highly-respected health promotion departmentcare professionals from AAAHC (Accreditation Association for Ambulatory Committed counseling leadershipHealth Care) to conduct a comprehensive review of operations. Top rated Urgent Care facility and ancillary services (Physical Therapy, Lab, Radiology, Pharmacy) Commendable communicable disease prevention and education Well-publicized after-hours resources Terrific marketing materialsBy the Numbers 2 Days 2 Esteemed accreditors 20 Categories 600 Professional standardsAll aspects of UHS services, from billing to facilities, patient education topatient care, were within the scope of their extensive analysis. The final100-page report was overwhelmingly positive with strong commendationson all counts: our staff, our services, our processes, and our facilities.Wow fact: UHS only had ONE singular item ofpartial compliance out of the 600+ standards. Accreditors were a VP of AAAHC (the chairperson for this site visit), and the medical director of Emory University’s student health program
Improving Services for LBGTQ StudentsThrough equity & inclusion strategic planning during Fall 2011, UHS identified LGBTQ (lesbian, gay, bisexual,transgender and queer) students as an underserved population that needed more targeted communicationand health services.The WorkSpring 2012 Conducted two focus groups of LGBTQ students to learn more about needs, wants and expectations Held extensive medical staff training on how to best serve our unique LGBTQ student population Began planning for a new Transgender Health ClinicFall 2012 Launched new “Pride” webpage, a direct result of feedback from the spring focus groups Strengthened our web and print materials based on student feedback, including a new transgender resources webpage Launched new Transgender Health Clinic, staffed by a core group of our staff members and a new physician specializing in transgender health, Dr. Maddie Deutsch Launched new campus LGBTQ drop-in counseling and HIV testing at Gen Eq Three UHS staff were honored at September’s "Big Queer Event" hosted by the Gender Equity Resource Center (Gen Eq) in appreciation for their efforts in support of LGBTQ students. o Kim LaPean from Administration and Sarah Gamble from Health Promotion were recognized for the new UHS Pride and transgender webpages o Ryan Cobb from Sports Medicine was also recognized, along with Director of Athletics Sandy Barbour, for creating a safe From top left: Dr. Maddie; LGBTQ web page; LGBT flier; award recipients environment within Intercollegiate Athletics for LBGTQ student Kim LaPean, Sarah Gamble and Ryan Cobb athletes
BSA Excellence in ManagementAward: Claytie Davis III Profile: As CPS Training Director, Claytie oversees the training of interns andThe Award: postdoc fellows. He is a well-respected member of ACCTA, the national association of training directors, and has written professional articles onLeading Through Change, the multiculturalism and training. He began working at UC Berkeley in 1999,theme for last year’s BSA Excellence after receiving his Ph.D. in Counseling Psychology from The University ofin Management award, exemplifies Texas at Austin, where he also received his B.A. in Psychology. A big sportsClaytie’s work as a senior manager fan, he loves Texas Longhorns, New York Yankees and Dallas Cowboys.and Training Director in Counselingand Psychological Services (CPS). Asthe campus navigated through theuncertainties of the past few years,Claytie’s staff felt he maintainedmorale by communicating honestlyand instilling trust. Many credit himfor helping them move beyondtheir “darkest times” on campus.In Their Words:From Claytie’s staff: “Making it clear that he is here to support in whateverway they need, Claytie has always stayed true to his word and will literallydrop everything he is doing to help with a clinical situation, answer aprofessional development question, or provide a safe place for processingafter a rough day.” The 2011-12 CPS and SOS (Social Services) interns and postdoc fellows
Berkeley Builds CapacityConnecting Communities to PreventHIV & Substance AbuseThe Berkeley Builds Capacity project is an innovative collaboration betweenUHS’s own Health Promotion unit and the Berkeley Free Clinic. BBC, a five-year SAMHSA-funded project, aims to reduce HIV and related substanceabuse amongst 18-24 year old East Bay college students, particularly men ofcolor who have sex with men. The project also aims to improve services atthe Tang Center for HIV+ and high risk negative students, and does thisthrough an exciting collaboration with Social Services to provide brief BBC outreach teammotivational interviewing to men and transgender patients at Tang who arein a moment of crisis regarding a high risk sexual behavior, possible HIVexposure or STI symptom.By the Numbers Free rapid HIV testing to 1400+ people Trained 50+ volunteers in basic outreach methods Sponsored two state HIV BASIC test counselor trainings Reached ~8000 students with education and outreach materials, including True Story comic book series and Do YOU! cards Educated 50 students in UHS’s academic class at Cal “Healthy People PH 14” - with another 160 students for the Spring 2013 class Sex educator Robin Mills with a Do You! card; the BBC website; and the True Stories comic books
UHS Green CertificationThanks to the diligent efforts of Tangs stellar Green Team (a sub-committeeof Health, Safety and Security), this past March UHS was honored with theprestigious Green Department (Green Certified) Award, qualifying with thehighest amount of points of any other campus department.Greening Tang: A Few ExamplesUniversity Health Services certified 23 points from efforts such as: double-sided printing, offering scanning to all employees, creating a ReUSE station,not offering bottled water, and the maximum number of innovation pointsincluding delamping in 60% of fixtures, installing three hydration stationsand a bike cage, reducing junk mail, and installing a solar irrigation system. Receiving the award, L to R: Lisa McNeilly, Director of Sustainability; Ron Coley, Associate Vice Chancellor; a BS@C student; UHS Green Team; & Claudia Covello The Team UHS Green Team: Mary Popylisen from Physical Therapy, Laura Migdal from Administration and Richard Padilla from Facilities. Two undergraduate students from Building Sustainability @ Cal also assisted with the certification: Erica Hsu and Morgan Stelly.