Sultan Qaboos University College Of Education Instructional & Learning/Technologies DepartmentCritical review of: Done by: Muna Al-shuili (69072) Introduction:
ITA works to transform the Sultanate of Oman into a sustainable Knowledge Society byleveraging Information and Communication Technologies to enhance government servicesenrich businesses and empower individuals. ITA enables public to reach the governmententities concerned at any time, and from anywhere without having to physically visit theoffices. The user-friendly site design can also be used comfortably by the visuallychallenged.ITA MissionInformation Technology Authority (ITA) is pioneering the implementation of E-Oman. E-Oman comprises of a wide range of initiatives and services that are designed and createdto improve the efficiency of government services, enhance the activities of businesses and
empower individuals with skills and knowledge, to meet society’s needs and expectationsand to direct Oman towards becoming a sustainable Knowledge-based Economy. Scoring Rubric StandardsLevel Level 2 Level 3 Level 4 Level 5 1 Writing Process Easy to understand; perfect Same as level 3 Clear, concise, well- spelling; no semantic but no errors written online content problems Web Page (HTML) Creation Skills
Text is Headings;Title;Tags such as, Same as level 3 Same as level 4 plus atbroken into preformatted text; plus images and least five lists, images asparagraphs; styles;centering;horizontal hyperlinks to hyperlinks; color orheadings are lines.lists,etc. related material background image,used; Frames, tables, or image map Web Page LayoutText broken Headings label sections and Hierarchy Consistent format;into create hierarchy; some closely follows extends the informationparagraphs consistency meaning; page-to-page; easy toand sections headings and read; attention to styles are different browsers and consistent their quirks within pages; text, images, and links flow together Navigation Home page with
other pages branching off, navigation path is clear and logical; all links work & clearly labelled; sitemap & search facility are available. Also The Users can easily know where they are and navigate site without guessing. Their location in the site appears at the top of the site.Marketing Your School
Shows e-services available, Creates a Level 4 plus makes one calendar of events, etc. positive image feel like they would of the portal; want to use portal shows what is services; shows happening; communication; with the gives a sense of community; community the total Omani partnerships community Another Scoring RubricAccessibility - To access services you should register to have an account. - Web pages, web application, text, images, forms, etc are accessible to all visitors. - The website can be present in other language beside the
Arabic; the visitor can change the language to English. - Every page has links back to the sites main pages. - The Users can easily know where they are and navigate site without guessing. Their location in the site appears at the top of the site. - Users who cannot use the mouse cannot navigate through e- learning materials using the keyboard. Flexibility This portal enables public to reach the services concerned at any time, and from anywhere without having to physically visit the offices. - The content is dynamic (not stable), because it accepted for changing, there are new topics have added between time to another to rich the courses.Interactivity 1- Employees-participants Interaction through:
- sending SMS. - Emails 2- Provides an integrated connection among the various Government electronic systems and servicesReadability Visitors to this site can increase the font size for comfortable reading by pressing Control and + key several times till they are comfortable reading the text. They can also view the window in full screen by pressing the F11 key. Speed - Quickly to navigate from one page to another through the portal - Quick delivery services.Home page Web pages are not in one screen so users should scroll up and down to see everything.Navigation - Most elements and contents of this portal have been grouped as relevant in sections that can be accessed through clear navigation paths. The user can locate e-services based on their profile: Government, Business, Citizen, Resident or Visitor. - Return to Home Page from any page: Constantly providing a
link back to the homepage is essential to ensuring users do not get lost and feel more secure navigating the site - Internal search engine: An internal search facility provides users with a means of finding what they want on the website quickly and efficientlyUp-To-Date - The content is dynamic (not stable), because it accepted for changing, there are new topics have added between time to another to rich the courses. Language - The website can be present in other language beside the Arabic; the visitor can change the language to English. FAQ Frequently asked questions are not available in the portal Follow up The website does not provide a means to engage in a discussion discussion with the users. Advertising On-line banner advertising is availableCompatibility The portal is compatible with different systems & browsers; it has been tested for browsers namely, Internet Explorer, Apple Safari and Firefox.
Help Icon Available in the wepsite. Recommendations: FAQ: should be included in the website of ITA to let users know what the frequent Asked questions commonly a list of questions and their answers. Also, help them to identify & understand the website and its services and to facilitate to visitors to navigate the website.
Discussion forums: this will increase the interaction between the users & exchanging the ideas & experiences to use services. Also, this helps to develop the website into better. Screenshots:
The website of ITA URL:http://www.ita.gov.om/ITAPortal/ITA/default.aspx