ChamberMaster | Member Management Software for Chambers of Commerce
Sme Annual Conference Taking Collaboration To The Next Level
1. Taking Collaboration to the Next Level Roadmap to Collaboration Presented by : Tyrea Duncan, Chapter 038 Vice Chair Elect
2. Agenda SME 038’s Journey Frameworks for Enhancing Collaboration Technology Benefits and Associated Costs How to Get Started Q&A
3. Who Am I Project Manager for Michigan Manufacturing Technology Center – West, a MEP center, of The Right Place, Inc. Engage with small to medium-size manufacturers in West Michigan Liaison for MEP center and SME
4. Who Am I Chapter 038 Vice Chair Elect Technology eBulletin Website Communications Programs West Michigan Mfg. Societies United!
5. SME 038’s Journey - Past Email focus Information (no complete record) Manual registration (lack of tracking) Website (out-of-date) manual vs. automated and streamlined
6. SME 038’s Journey Streamlined Registration Communication Secure, centralized location for chapter documents Enhanced collaboration
7. Technology Benefits Email campaign tracking and real-time reports Less paper usage Ability for user to subscribe and unsubscribe Build & manage lists Online Event Registration System Quick & easy registration Automatic conf. emails Secure online data submission Real-time event reports Less paper usage Online Email/Contact System
9. BenchMark $19.99/mo. – email list up to 2,500 Drag and drop editor (easy to use) Campaign confirmation with stats Subscribe form Sync campaigns to Twitter 30 day free trial
10. Smart Events with Blue Pay Smart Events $19.99/mo. 20 registrations free $1 for each over 20 2,000 free registrations $1 for each free registration over 2,000 30 day free trial Blue Pay Gateway processor $5 customer charge/$99 annual fee 2% cc transactions
11. MailChimp Free for contact lists 500 or less Up to 3,000 free emails/mo. Campaign confirmation notice
14. Why Sharepoint ? SharePoint is… A platform for collaboration. The ability to design, deploy, and manage enterprise portals. A way of searching for people and information. A forum for enterprise content management. The capability to streamline forms-driven business processes. Business Intelligence (BI) for every employee to make better decisions. No more one-way communication
16. Technology Benefits SharePoint Improves chapter board productivity Easily manage documents and ensure integrity (secure) Easy to use Takes file sharing and collaboration to next level Cost effective foundation for web-based applications
29. Contact Information Tyrea Duncan, 038 Vice Chair Elect E. tyreaduncan@gmail.com W. sme38.com W. biz-nee-ackz.com
Editor's Notes
Website was managed by several people. Ended almost $7000 thousand dollars for an ineffective website. Everything was done via email (no complete record, everyone had own contact lists and different information) when someone left – pretty much had to start all over A lot of no shows at events, which costs chapter money. We didn’t always have record of all who is attending. Website was out of date wasn’t a place for members to come to find out info about chapter, et cetera Every time an event past had to go in and manually update it.
Streamlined: ability to register for events online (some resistance from some members), less no shows at door, easier to track and manage registration for events, as well as, take payments Communication: by enhancing our current communication and providing alternative communications, the chapter was able to increase its exposure and reach more people (more professional image) Documents: important to keep track of chapter documents and have a complete history for the next board or members who are engaged. No longer were we scrambling to find information and understand what is going on. Website: manual to more automation and collaboration – became a website could use that enhanced collaboration efforts Consistent eNewsletter and event update format Created templates for events, newsletters, et cetera Worked with other organizations like WMMSU to strengthen local, non-profit organizations through joint professional learning, networking, and growth opportunities (utilize site for that)
Email/Contact : newsletter creation, create customized contact list so emails are sent to certain people onlyEvent registration: registration for fee based and non-fee based , depending on system using SP or other
Just some of the tools available out there. Tools to put in your chapter’s toolbox.
122 members
Social network – not professional , post events, what’s going and event photos
Easy way to share information with your board and other members. SharePoint out-of-box already has all the tools available for creating the types of documents and items that members would need and share, electronic calendar, announcements, blogs, wikis, boards all in one place.
Productivity - Connect people with the information and resources they need. Users can create workspaces, coordinate calendars, organize documents, and receive important notifications and updates through communication features including announcements and alerts, as well as the new templates for creating blogs and wikis.Document management - With enhanced document management capabilities including the option to activate required document checkout before editing, the ability to view revisions to documents and restore to previous versions, and the control to set document- and item-level security.Easy to use – Out of the box SP is easy to use. If structured correctly, end user doesn’t have any problems navigating site and accessing information and collaborating online.Takes file sharing to next level – check in/check out capabilities, item level editing permissions, et ceteraCost effective – Low cost solution to enhance collaboration Easy way to share information with your board and other members. SharePoint out-of-box already has all the tools available for creating the types of documents and items that members would need and share, electronic calendar, announcements, blogs, wikis, boards all in one place.
Discuss two areas where arrows are – linked to SME b/c they have comprehensive libraries and we don’t
SME upcoming events (electronic and automatic)
How sponsors end up on this page and type of sponsorship, donation, speaker, tour, volunteering
info
Discuss Lean User Group – how this is the next level of communicating with group and sharing info
Discuss how this area is used and who uses itWhat type of information is stored
Discuss how used and who is apart of group, et cetera
Plan: work with the board to identify the chapter’s needs, i.e. events, communication, collaboration, online exposure, et cetera Communicate: Engage the board – make sure that they are going to be involved in the process. Change: You are always going to have some, especially older members, who many not engage or who may not want to embrace technology. You have to keep them engaged and make sure they have the opportunity to voice their concerns, et cetera. In addition , you will need to start the change process – start requesting that information be posted online and a link sent or alerts setup. Training
Only tools. .. If chapter isn’t receptive and you don’t have a champion, then they won’t work for you. Members have to be open to change.