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Messaging services

Messaging services



Information on high-quality interaction and messaging services by tyntec

Information on high-quality interaction and messaging services by tyntec



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    Messaging services Messaging services Document Transcript

    • Sophisticated Simplicity In Mobile Interaction g“ ee ch tin om o ic t n -d hl ec fe nt ier „t h yCustomer InformationMessaging Services
    • Sophisticated Simplicity In Mobile InteractionCustomer InformationMessaging Services About tyntecQuality expectation for SMS tyntec is a mobile interaction specialist, enabling businessesThe ongoing success of SMS has led to new demands in the messaging market: to integrate mobile telecomcustomers are demanding higher quality in all aspects of mobile messaging, services for a wide range of usesranging from faster delivery, full delivery reports, broad international coverage – from enterprise mission-critical applications to internet services. Theand responsive customer service. company reduces the complexity involved in accessing the closed andHowever, SMS is still being delivered at the low consumer quality level by many complex telecoms world by providing a high quality, easy-to-integrateproviders in the mobile messaging industry. This weakens SMS as a value- and global offering using universaladded service, as it lacks high quality features such as guaranteed delivery, services such as SMS, voice andintelligent routing and rich data on SMS communications (e.g. network, numbers. Founded in 2002, and with more than 150 staff in five officesavailability and location of a mobile phone). All these features are required to around the globe, tyntec works withcreate consumer trust in many SMS applications as well as for integration in 500+ businesses including mobileenterprise services. service providers, enterprises and internet companies.High-quality mobile interaction is the answerMobile interaction services enable businesses to integrate the mobile channelfor interactive dialogue in business-to-business, business-to-consumer, as wellas consumer-to-consumer communications. tyntec offers high quality mobileinteraction solutions that offer an unparalleled level of quality & simplicity:
    • Messaging service portfoliotyntec has developed a broad mobile services portfolio to serve a wide range of industries and sectors: The Mobile Outbound SMS Service delivers text messages in a reliable and global way. By using tyntec’s Mobile Outbound SMS service, customers take advantage of our unrivalled 15-second delivery guarantee and strict Service Level Agreements (SLAs). This means that our customers have the peace of mind to integrate text messaging into any kind of application such as person-to-person messaging, time-critical alerts and notifications, mobile content delivery, mobile ads and entertainment, as well as mobile tickets and coupons. The Mobile Inbound SMS Service provides a reliable and global reception of SMS messages into an application, such as marketing campaigns, promotions and TV voting, as well as SMS chat and dating, social networking and enterprise applications. Voice inbound functionality with long numbers is also available. The 2-Way Mobile Dialogue SMS Service is the seamless combination of the Mobile Outbound and Inbound services. It provides reliable and fast SMS sending and receiving in a global scale, allowing business customers to benefit from full interactivity, as well as the possibility to integrate SMS into various business applications such as marketing campaigns and promotions, 2-way dialogue with consumers, SMS chat and social networking. The Number Lookup service provides customizable network information directly from the GSM network. This service enables companies to perform efficient subscriber database cleaning and compile statistical data, as well as implement anti-fraud procedures and ID verification.Business benefitsReliability and speed: the upgraded mobile interaction qualitytyntec’s mobile interaction services fulfill the demand for quality SMS traffic, offering 15-second guarantee deliveryand no-message loss policy, as well as strict Service Level Agreements (SLAs).An extra mile in technical innovationCustomers benefit from the continuous innovation process at tyntec. Continuously investing to create new solutionsand improving the service quality, tyntec ensures that messaging quality is always beyond requirements of both businesscustomers and end-users.Enhanced quality with value-added featuresThe messaging quality offered by tyntec is further enhanced by value-added features such as unicode, flash SMS,OTA (Over-the-air) messages, WAP-Push SMS, concatenated and binary messages, real-time delivery receipts, MobileNumber Portability check, among many others.Global footprinttyntec provides a broad coverage of destinations for SMS outbound and inbound, as well as for Number Lookup service – andconstantly increasing!24/7/365 technical supporttyntec offers customers a complete technical support and customer care. These services are available 24 hours, every day.Munich +49 (89) 202 451 100 – London +44 (207) 436 0283 – Singapore +65 (6478) 3020E-Mails sales@tyntec.com w w w.tyntec.comSophisticated SimplicityIn Mobile Interaction