From Lookup to Learningby Tyler Tate, TwigKitphoto by Peter Kaminski
Document               InformationDocument                    Query           Representation              Need       Class...
Iterative information seeking
"The query is satis ed not by a single nalretrieved set, but by a series of selections ofindividual references and bits of...
LookupA hierarchy of information interaction
Learn             LookupA hierarchy of information interaction
Investigate              Learn             LookupA hierarchy of information interaction
Investigate                         Explore              Learn             LookupA hierarchy of information interaction
Investigate                         Explore              Learn             LookupA hierarchy of information interaction
The learning process1     2      3      4      5   6
uncertaintyapprehension               The learning process     1           2      3      4      5   6
Selection    optimism    The learning process1       2       3   4      5   6
Selection   Exploration                 confusion                uncertainty                   doubt    The learning proce...
Selection   Exploration Formulation                            confidence    The learning process1       2           3    ...
Selection   Exploration Formulation Collection    The learning process1       2           3            4            5      6
Selection   Exploration Formulation Collection    The learning process1       2           3            4            5      6
Selection   Exploration Formulation Collection    The learning process1       2           3            4            5      6
?How can we help users learn?
Explore
Personalised recommendations
Flexible ltering
Re- nd
Recently viewed items
Recently viewed items
Organise
Organise recipes into a meal plan
Compare
Side-by-side product comparison
Annotate
Comment on and rate saved properties
Monitor
Email alerts
Collaborate
Collaborative bookmarking
Lookup is only one dimension of searchLearning & investigating are long-term activitiesEach step of the learning process h...
✴ Gary Marchionini, Exploratory Search: From  Finding to Understanding, 2006✴ Carol C. Kuhlthau, Inside the Search Process...
From Lookup to Learningby Tyler Tate, TwigKitphoto by Peter Kaminski
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From Lookup to Learning: Search as a Long-term Activity – ECIR 2011

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Search is about more than matching results to a given query. A more holistic perspective is needed that encompass how users engage with information over periods of days, weeks, and even months. This talk looks at the learning process, as outlined by Carol Kuhlthau, and practical design considerations for helping users interact with information over time. This talk was presented at the European Conference on Information Retrieval in Dublin, 2011.

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From Lookup to Learning: Search as a Long-term Activity – ECIR 2011

  1. 1. From Lookup to Learningby Tyler Tate, TwigKitphoto by Peter Kaminski
  2. 2. Document InformationDocument Query Representation Need Classic information retrieval
  3. 3. Iterative information seeking
  4. 4. "The query is satis ed not by a single nalretrieved set, but by a series of selections ofindividual references and bits of informationat each stage of the ever-modifying search." – Marcia Bates
  5. 5. LookupA hierarchy of information interaction
  6. 6. Learn LookupA hierarchy of information interaction
  7. 7. Investigate Learn LookupA hierarchy of information interaction
  8. 8. Investigate Explore Learn LookupA hierarchy of information interaction
  9. 9. Investigate Explore Learn LookupA hierarchy of information interaction
  10. 10. The learning process1 2 3 4 5 6
  11. 11. uncertaintyapprehension The learning process 1 2 3 4 5 6
  12. 12. Selection optimism The learning process1 2 3 4 5 6
  13. 13. Selection Exploration confusion uncertainty doubt The learning process1 2 3 4 5 6
  14. 14. Selection Exploration Formulation confidence The learning process1 2 3 4 5 6
  15. 15. Selection Exploration Formulation Collection The learning process1 2 3 4 5 6
  16. 16. Selection Exploration Formulation Collection The learning process1 2 3 4 5 6
  17. 17. Selection Exploration Formulation Collection The learning process1 2 3 4 5 6
  18. 18. ?How can we help users learn?
  19. 19. Explore
  20. 20. Personalised recommendations
  21. 21. Flexible ltering
  22. 22. Re- nd
  23. 23. Recently viewed items
  24. 24. Recently viewed items
  25. 25. Organise
  26. 26. Organise recipes into a meal plan
  27. 27. Compare
  28. 28. Side-by-side product comparison
  29. 29. Annotate
  30. 30. Comment on and rate saved properties
  31. 31. Monitor
  32. 32. Email alerts
  33. 33. Collaborate
  34. 34. Collaborative bookmarking
  35. 35. Lookup is only one dimension of searchLearning & investigating are long-term activitiesEach step of the learning process has its own setof challenges & opportunitiesHelp users explore, re- nd, organise, compare,annotate, monitor, and collaborate.
  36. 36. ✴ Gary Marchionini, Exploratory Search: From Finding to Understanding, 2006✴ Carol C. Kuhlthau, Inside the Search Process: Information Seeking from the User’s Perspective, 1991✴ Ann Blandford and Simon Att eld, Interacting with Information, 2010✴ Marcia Bates, The Design of Browsing and Berrypicking Techniques for the Online Search Interface, 1989
  37. 37. From Lookup to Learningby Tyler Tate, TwigKitphoto by Peter Kaminski

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