Designing the Holistic Search Experience

Designing the search experienceby Tyler Tate, TwigKit

ux search

Local Government HealthcareBroadcast News mediaAerospace Electronics Intelligence

Photo by David Woo

Photo by Paul Robertson

Photo by Mark Hillary Photo by Paul Robertson

?!Surely there’s a better way?!

Document InformationDocument Query Representation Need Classic information retrieval

Iterative information seeking

Lookup

LearnLookup

Investigate Learn Lookup

Investigate Explore Learn Lookup

The Lookup Process

Recognise theneed for information The Lookup Process

Recognizing a need for information

Recognizing a need for informationKnown-item

Recognizing a need for informationKnown-item Navigational

Recognizing a need for informationKnown-item Exploratory Navigational

Formulate the query The Lookup Process

Autocomplete

Autosuggest

Instant Results

Run the queryThe Lookup Process

Running the query

Review the resultsThe Lookup Process

Use Clear Titles

Use Hit Highlighting

Group like results

?The Lookup Process

The learning process1 2 3 4 5 6

uncertaintyapprehension The learning process 1 2 3 4 5 6

Selection optimism The learning process1 2 3 4 5 6

Selection Exploration confusion uncertainty doubt The learning process1 2 3 4 5 6

Selection Exploration Formulation confidence The learning process1 2 3 4 5 6

Selection Exploration Formulation Collection The learning process1 2 3 4 5 6

Explore

Browse

Flexible ltering

Data Visualization

Re- nd

Highlight visited pages

Bookmark items

http://todosobresnoopdogg.blogspot.com	703
http://www.conseilsmarketing.fr	22
http://todosobresnoopdogg.blogspot.mx	9
url_unknown	7
http://paper.li	6
http://www.slideshare.net	5
http://todosobresnoopdogg.blogspot.com.es	4
http://www.todosobresnoopdogg.blogspot.com	4
http://todosobresnoopdogg.blogspot.fr	2
http://www.conseilsmarketing.com	2
http://twitter.com	2
http://todosobresnoopdogg.blogspot.com.ar	2
https://content-preview.socialcast.com	1
http://www.todosobresnoopdogg.blogspot.com.es	1
http://www.linkedin-alpha.com	1
http://test.zukmo.com	1
http://todosobresnoopdogg.blogspot.de	1

Designing the Holistic Search Experience

by Tyler Tate

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