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Using Second Life for Workplace Learning 03-25-09

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    Using Second Life for Workplace Learning 03-25-09 - Presentation Transcript

    1. Approaches and Examples 25 March 2009 Tom Werner
    2. Will we get the slides?
      • Yes, link to it will be e-mailed to you
      • Also on my blog
        • http://www.brandon-hall.com/tomwerner
    3. Will we get the recording?
      • No, but we’ll repeat this webinar
    4. How you can participate
      • Text chat during webinar
      • Twitter
        • tag: #BrandonHall)
        • @twerner1952
      • Second Life
        • Carston Courier
      • E-mail
        • [email_address]
    5. Agenda
      • Set the stage
      • Advantages
      • Uses
      • Research
      • Disadvantages
      • Trends to watch for
      • What you should do
    6.  
      • Setting the stage
    8. The Adopter’s Dilemma New technology
    9. The Adopter’s Dilemma New technology Premise for learning
    10. The Adopter’s Dilemma New technology Premise for learning Hype bubble
    11. The Adopter’s Dilemma New technology Premise for learning Adoption Hype bubble
    12. The Adopter’s Dilemma New technology Premise for learning Adoption Agony of implementation Hype bubble
    13. The Adopter’s Dilemma New technology Premise for learning Adoption Agony of implementation Benchmarking Hype bubble
    14. The Adopter’s Dilemma New technology Premise for learning Adoption Agony of implementation Benchmarking State of the industry Hype bubble
    15. The Adopter’s Dilemma New technology Premise for learning Adoption Agony of implementation Benchmarking State of the industry When to adopt?? Hype bubble
    16. The Adopter’s Dilemma New technology Premise for learning Adoption Agony of implementation Benchmarking State of the industry Virtual worlds for learning Hype bubble
    17. The Adopter’s Dilemma New technology Premise for learning Adoption Agony of implementation Benchmarking State of the industry game technology Virtual worlds for learning Hype bubble
    18. The Adopter’s Dilemma New technology Premise for learning Adoption Agony of implementation Benchmarking State of the industry game technology “ immersive learning” Virtual worlds for learning Hype bubble
    19. The Adopter’s Dilemma New technology Premise for learning Adoption Agony of implementation Benchmarking State of the industry game technology “ immersive learning” Virtual worlds for learning Hype bubble
    20. The Adopter’s Dilemma New technology Premise for learning Adoption Agony of implementation Benchmarking State of the industry game technology “ immersive learning” Virtual worlds for learning When to adopt?? Hype bubble
    21. Notice that… Game technology has improved dramatically
    22. Madden 1998
    23. Madden 2009
    24. Madden 2009
    25. Madden 2009 Engaging
    26. Family tree of game types
    27. Video games America’s Army
    28. MMORPGs* * Massively Multi-player Online Role Playing Games World of Warcraft
    29. Serious games Re-Mission
    30. Serious games Re-Mission Kato, Cole, Bradlyn, and Pollock (2008): Re-Mission players took 62% of their prescribed antibiotic doses; others who played another game 53% http://pediatrics.aappublications.org/cgi/reprint/122/2/e305
    31. Game-based simulations Forterra Systems Inc.
    32. Game-based simulations BreakAway, Ltd.
    33. Game-based simulations Virtual Heroes Inc.
    34. Game-based simulations Coole Interactive
    35. Virtual communication Qwaq
    36. Virtual communication Forterra Systems Inc.
    37. Virtual communication ProtonMedia
    38. Virtual communication web.alive
    39. Virtual communication Prototerra
    40. Virtual communication Omnidate
    41. Virtual communication Omnidate Frost, Chance, Norton, and Ariely (2008): Participants who went on a virtual date before a face-to-face speed date liked the other person significantly more than when they just viewed a profile beforehand http://www.people.hbs.edu/mnorton/frost%20chance%20norton%20ariely.pdf
    42. Family of game types Video games MMORPGs Serious games Virtual communication Game-based simulations
    43. Family of game types Video games MMORPGs Serious games Virtual communication Game-based simulations
    44. Second Life is free and public
    45. Low cost to have your own island
    46. Education San Diego State University
    47. Workplace
      • Advantages
    49. Engagement What makes it engaging? 1
    50. 3D Sistine Chapel
    51. ‘ Immersiveness’ ANWR oil rig
    52. 3D: In it, not looking at it ANWR oil rig
    53. 3D: In it, not looking at it Genome Island
    54. 3D: In it, not looking at it Genome Island
    55. 3D: In it, not looking at it Biome Island
    56. 3D: In it, not looking at it Biome Island
    57. 3D: In it, not looking at it OSU Medicine
    58. 3D: In it, not looking at it OSU Medicine
    59. Realism Loyalist College
    60. Realism
      • What if you could practice in a realistic situation and experience consequences?
      Loyalist College
    61. ‘ Fidelity’ Loyalist College
    62. Close enough to reality… Loyalist College
    63. Close enough to reality… Loyalist College
    64. Close enough to reality… Loyalist College
    65. Close enough to reality… 2007 average grade, without Second Life: 58% 2008 average grade, with Second Life: 86%
    66. Freedom of movement Public Works Island
    67. Freedom of movement Public Works Island
    68. Freedom of movement International Spaceflight Museum
    69. Having an identity
    70. ‘ Avatar’
    71. A character that represents you
    72. A character that represents you
    73. A character that represents you
    74. A character that represents you
    75. A character that represents you
    76. A character that represents you Yee and Bailenson (2007): Participants assigned more attractive avatars were more revealing than those with less attractive avatars. Participants assigned taller avatars behaved more confidently than those with shorter avatars. http://www.nickyee.com/pubs/Yee%20&%20Bailenson%20-%20Proteus%20Effect%20(in%20press).pdf
    77. A character that represents you
    78. A character that represents you San Diego State University
    79. Engagement
      • 3D (immersiveness)
      • Realism (fidelity)
      • Freedom of movement (choice)
      • Having an identity (avatar)
      1
    80. Low cost, relative to real life Play2Train 2
    81. Low cost, relative to real life Play2Train
    82. Low cost, relative to real life Play2Train
    83. Low cost, relative to real life Play2Train
    84. Low cost, relative to real life Play2Train
    85. Quick and easy to change 3 Play2Train
    86. ‘ Plasticity’ MSIT Island
    87. ‘ Plasticity’ MSIT Island
    88. Quick and easy to change NESIM on Cousins Pau
    89. Quick and easy to change NESIM on Cousins Pau
      • Uses
    91. 3D demonstration 1 Crompco at Peregrine Salon
    92. 3D demonstration Crompco at Peregrine Salon
    93. 3D demonstration IBM Green Data Center
    94. 3D demonstration IBM Green Data Center
    95. 3D demonstration IBM Virtual Data Center
    96. 3D demonstration IBM Virtual Data Center
    97. 3D demonstration PalomarWest Hospital
    98. 3D demonstration PalomarWest Hospital
    99. 3D demonstration NASA CoLab
    100. Engendering empathy 2 EdTech Island
    101. Engendering empathy UC Davis Virtual Hallucinations
    102. Role plays and exercises Imperial College London 3
    103. Role plays and exercises Imperial College London
    104. Role plays and exercises Imperial College London
    105. Role plays and exercises
      • Toro-Troconis, Mellström, Partridge, Meeran, Barrett, and Higham (2008)
        • 20-minute intro to SL not enough
        • Students wanted to see real-life patients
        • http://www.elearningimperial.com/SL/J-CyberTherapy-Rehab_Toro-Troconis_V04.pdf
      Imperial College London
    106. Role plays and exercises GE Contractual Services & Sify Technologies
    107. Role plays and exercises
      • Integrated with LMS
        • Learner notified of outage through LMS
        • Clicks on link in LMS, transported to island
        • All data in scenario is stored in LMS
      GE Contractual Services & Sify Technologies
    108. Role plays and exercises GE Contractual Services & Sify Technologies
    109. Role plays and exercises GE Contractual Services & Sify Technologies
    110. Role plays and exercises GE Contractual Services & Sify Technologies “… the opportunity to interact with a live turbine while operating is limited, if not impossible. However, interaction with a realistic 3D turbine model can be used to simulate normal and abnormal operating periods, and access is ‘virtually’ unlimited.”
    111. Virtual meetings 4
    112. Virtual meetings
    113. Virtual meetings IBM Academy of Technology’s Virtual Worlds Conference
    114. Virtual meetings
      • 3 days, 200 global attendees
      • 3 keynotes, 37 breakouts
      • Saved net $320,000 vs. physical conference
      • http://secondlifegrid.net.s3.amazonaws.com/docs/Second_Life_Case_IBM.pdf
      IBM Academy of Technology’s Virtual Worlds Conference
    115. Virtual meetings IBM Academy of Technology’s Virtual World Conference
    116. Virtual meetings
      • Survey: How does the virtual VWB conference compare to face-to-face?
        • Content: 96% said the same or better
        • Presentation style: 85% said same or better
        • Learning: 78% said the same or better
        • Networking: 62% said the same or better
      IBM Academy of Technology’s Virtual World Conference
    117. Virtual meetings
      • Gronstedt Group
        • Helped client hold conference in Second Life
        • 160 participants
        • Half-day
      • Onboarded attendees in 30 minutes
        • Speakers and exhibitors in 60 minutes
      • Savings: $200,000
      • Research
    119. Research
      • Raybourn, Deagle, Mendini, and Heneghan (2005). U.S. Special Forces officers had positive reactions after participating in virtual-world scenarios simulating stressful, complex situations
      • http://www.virtualheroes.com/pdf/AdaptiveThinkingLeadership_IITSEC_2005.pdf
    120. Research
      • Heinrichs, Youngblood, Harter, and Dev (2008). For training assessment and management of trauma cases, virtual world as good as manikin
      • For disaster drills:
        • 62% said virtual as good or better than traditional
        • 56% said virtual good for initial training
        • 75% said virtual good for refresher training
      • http://www.springerlink.com/content/82211030u48h01l5/
      • Disadvantages
    122. Learning curve for new users 1
    123. System demands
      • Shows all avatars, graphics demanding
      • Limits # of concurrent users in any region
      2
    124. Must use SL building tools EdTech Island 3
    125. Must use SL building tools
    126. Technological complexity
      • Desktop application
      • IT department concerns
        • Firewall
      • Connecting to LMS
        • Moodle -> Sloodle
      4
    127. Open to the public 5
    128. Open to the public Ben and Jerry’s Island
      • Trends to watch for
    130. Second Life -> business friendly 1
    131. Open-source virtual worlds 2
    132. Use applications inside 3
    133. Import 3D content 4
    134. Interoperability among worlds 5
    135. Interoperability among worlds
      • PIVOTE, a virtual-world authoring tool
        • Content is on the web, not in virtual world
      • Could be played in multiple virtual worlds
      • Or just on the web
      • What you should do
    137. Work with a provider AHG, Inc. Gronstedt Group Sify Technologies Centrax Corporation
    138. Consider a proprietary world
    139. Things to do for free
      • YouTube tutorials
        • Search: second life torley
      • Join Second Life
        • http://secondlife.com/
      • Have a meeting in any SL sandbox
    140. Things to do for free ASTD Island
    141. Things to do for free
      • ASTD Island
        • http://secondlife.astd.org/
        • http://www.astd.org/resources/secondlife/resources-for-beginners.htm
      • ASTD / Gronstedt Group meetings
      ASTD Island
      • Resources
    143. Resources
      • Virtual Worlds for Business
        • http://cleverzebra.com/book
      • Web Resources for Second Life Educators
        • http://www.flowgram.com/p/myysi74uh8vp3p
    144. Glossary
      • Freebie: Free stuff, much in Second Life
      • Inventory: Your personal collection of objects
      • Landmarks: Links to transport to places in Second Life
      • Linden dollar: SL currency ($100 SL ≈ $0.40 US)
      • Prim: A basic building unit of an object
      • Region (AKA sim, island): A piece of land in Second Life
      • Rez: To create a prim, or drag an object from Inventory
      • Sandbox: An open area where you can build things
      • SLurl: A URL to a location in Second Life
      • Teleport: To transport to a location in Second Life
    145. Take-aways
      • 3D, realism, moving freely, avatars
      • Low cost + plasticity -> simulations
      • Second Life free, inexpensive
      • Demonstration, exercises, meetings
      • Research interesting, but not conclusive
      • Work with a provider
      • Watch the trends
    146. Questions?

    + twernertwerner, 7 months ago

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