Search

Using Second Life for Employee Training

Loading...

Flash Player 9 (or above) is needed to view presentations.
We have detected that you do not have it on your computer. To install it, go here.

0 comments

Post a comment

    Post a comment
    Embed Video
    Edit your comment Cancel

    Notes on slide 1

    1 Favorite

    Using Second Life for Employee Training - Presentation Transcript

    1. Approaches and Examples 5 August 2009 Tom Werner
    2. Agenda
      • Set the stage
      • Advantages
      • Uses
      • Research
      • Disadvantages
      • Trends to watch for
      • What you should do
    3. Chat, e-mail, or tweet
      • Text chat during webinar
      • E-mail
        • [email_address]
      • Twitter
        • tag: #BrandonHall
        • @twerner1952
    4. You will get the slides
      • A link to download will be e-mailed to you
    5. Tom Werner
    6. Tom Werner Carston Courier in Second Life
    7. until Oct 31 discount code: secondlife
    8. Summary
      • Second Life is an easy way to experience a virtual world
      • Your IT department won’t like it
      • Part of a huge trend toward games and virtual worlds for learning
      • Still for pioneers and early adopters
      • Work with a provider
    9. Question #1
      • Have you been in Second Life?
      • If yes, a lot or a little? (Type in chat box)
      x
    10. Question #2
      • Are you currently thinking about using Second Life for training?
      x
    11. Question #3
      • Have a burning question about Second Life?
      • Setting the stage
    13. Notice all the ‘virtual’ stuff
    14. Notice all the ‘virtual’ stuff
    15. Notice all the ‘virtual’ stuff Coca-Cola ‘Avatar’ commercial
    16. Notice all the ‘virtual’ stuff ‘ Avatar’ (2009)
    17. Notice all the ‘virtual’ stuff ‘ Tron Legacy’ (2010)
    18. Notice all the ‘virtual’ stuff
    19. Notice all the ‘virtual’ stuff
    20. The big thing going on… Game technology has improved dramatically
    21. Madden 1998
    22. Madden 2009
    23. Madden 2009
    24. Madden 2009 Engaging
    25. Family tree of game types
    26. Video games America’s Army
    27. MMORPGs* * Massively Multi-player Online Role Playing Games World of Warcraft
    28. MMORPGs* * Massively Multi-player Online Role Playing Games World of Warcraft “ The fantasy role-playing game has become a phenomenon, fueled by more than 11.5 million mostly hard-core gamers, who pay at least $12.99 a month…” http://online.wsj.com/article/SB123802714524742875.html
    29. Serious games Re-Mission
    30. Serious games Re-Mission Kato, Cole, Bradlyn, and Pollock (2008): Re-Mission players took 62% of their prescribed antibiotic doses; others who played another game 53% http://pediatrics.aappublications.org/cgi/reprint/122/2/e305
    31. Game-based simulations Forterra Systems Inc.
    32. Game-based simulations BreakAway, Ltd.
    33. Game-based simulations Virtual Heroes Inc.
    34. Game-based simulations Coole Interactive
    35. Virtual communication Qwaq
    36. Virtual communication Forterra Systems Inc.
    37. Virtual communication ProtonMedia
    38. Virtual communication web.alive
    39. Virtual communication Prototerra
    40. Virtual communication Omnidate
    41. Virtual communication Omnidate Frost, Chance, Norton, and Ariely (2008): Participants who went on a virtual date before a face-to-face speed date liked the other person significantly more than when they just viewed a profile beforehand http://www.people.hbs.edu/mnorton/frost%20chance%20norton%20ariely.pdf
    42. Family of game types Video games MMORPGs Serious games Virtual communication Game-based simulations
    43. Family of game types Video games MMORPGs Serious games Virtual communication Game-based simulations
    44. Second Life is free and public
    45. Low cost to have your own island
    46. Education San Diego State University
    47. Workplace
      • Advantages
    49. Engagement What makes it engaging? 1
    50. 3D (‘immersiveness’) Sistine Chapel
    51. 3D (‘immersiveness’) ANWR oil rig
    52. 3D: In it, not looking at it ANWR oil rig
    53. 3D: In it, not looking at it Genome Island
    54. 3D: In it, not looking at it Genome Island
    55. 3D: In it, not looking at it Biome Island
    56. 3D: In it, not looking at it Biome Island
    57. 3D: In it, not looking at it OSU Medicine
    58. 3D: In it, not looking at it OSU Medicine
    59. Realism (‘fidelity’) Loyalist College
    60. Realism (‘fidelity’) Loyalist College
    61. Close enough to reality… Loyalist College
    62. Close enough to reality… Loyalist College
    63. Close enough to reality… 2007 average grade, without Second Life: 58% 2008 average grade, with Second Life: 86%
    64. Freedom of movement Public Works Island
    65. Freedom of movement Public Works Island
    66. Freedom of movement International Spaceflight Museum
    67. Having an identity (‘avatar’)
    68. Having an identity (‘avatar’)
    69. A character that represents you
    70. A character that represents you
    71. A character that represents you
    72. A character that represents you
    73. A character that represents you
    74. A character that represents you Yee and Bailenson (2007): Participants assigned more attractive avatars were more revealing than those with less attractive avatars. Participants assigned taller avatars behaved more confidently than those with shorter avatars. http://www.nickyee.com/pubs/Yee%20&%20Bailenson%20-%20Proteus%20Effect%20(in%20press).pdf
    75. A character that represents you
    76. A character that represents you San Diego State University
    77. Engagement
      • 3D (‘immersiveness’)
      • Realism (‘fidelity’)
      • Freedom of movement (choice)
      • Having an identity (‘avatar’)
      1
    78. Low cost, relative to real life Play2Train 2
    79. Low cost, relative to real life Play2Train
    80. Low cost, relative to real life Play2Train
    81. Low cost, relative to real life Play2Train
    82. Low cost, relative to real life Play2Train
    83. Easy to change (‘plasticity’) 3 Play2Train
    84. Easy to change (‘plasticity’) MSIT Island
    85. Easy to change (‘plasticity’) MSIT Island
    86. Easy to change (‘plasticity’) NESIM on Cousins Pau
    87. Easy to change (‘plasticity’) NESIM on Cousins Pau
      • Uses
    89. 3D demonstration 1 Crompco at Peregrine Salon
    90. 3D demonstration Crompco at Peregrine Salon
    91. 3D demonstration
    92. 3D demonstration
    93. 3D demonstration
    94. 3D demonstration
    95. 3D demonstration
    96. 3D demonstration PalomarWest Hospital
    97. 3D demonstration PalomarWest Hospital
    98. 3D demonstration NASA CoLab
    99. Engendering empathy 2 EdTech Island
    100. Engendering empathy UC Davis Virtual Hallucinations
    101. Role plays and exercises Imperial College London 3
    102. Role plays and exercises Imperial College London
    103. Role plays and exercises Imperial College London
    104. Role plays and exercises
      • Toro-Troconis, Mellström, Partridge, Meeran, Barrett, and Higham (2008)
        • 20-minute intro to SL not enough
        • Students wanted to see real-life patients
        • http://www.elearningimperial.com/SL/J-CyberTherapy-Rehab_Toro-Troconis_V04.pdf
      Imperial College London
    105. Role plays and exercises GE Contractual Services & Sify Technologies
    106. Role plays and exercises
      • Integrated with LMS
        • Learner notified of outage through LMS
        • Clicks on link in LMS, transported to island
        • All data in scenario is stored in LMS
      GE Contractual Services & Sify Technologies
    107. Role plays and exercises GE Contractual Services & Sify Technologies
    108. Role plays and exercises GE Contractual Services & Sify Technologies
    109. Role plays and exercises GE Contractual Services & Sify Technologies “… the opportunity to interact with a live turbine while operating is limited, if not impossible. However, interaction with a realistic 3D turbine model can be used to simulate normal and abnormal operating periods, and access is ‘virtually’ unlimited.”
    110. Role plays and exercises Ernst & Young and ACS
    111. Role plays and exercises Ernst & Young and ACS
    112. Role plays and exercises Ernst & Young and ACS
    113. Role plays and exercises Ernst & Young and ACS
    114. Role plays and exercises Ernst & Young and ACS
    115. Virtual meetings 4
    116. Virtual meetings IBM Academy of Technology’s Virtual Worlds Conference
    117. Virtual meetings
      • 3 days, 200 global attendees
      • 3 keynotes, 37 breakouts
      • Saved net $320,000 vs. physical conference
      • http://secondlifegrid.net.s3.amazonaws.com/docs/Second_Life_Case_IBM.pdf
      IBM Academy of Technology’s Virtual Worlds Conference
    118. Virtual meetings IBM Academy of Technology’s Virtual World Conference
    119. Virtual meetings
      • Survey: How does the virtual VWB conference compare to face-to-face?
        • Content: 96% said the same or better
        • Presentation style: 85% said same or better
        • Learning: 78% said the same or better
        • Networking: 62% said the same or better
      IBM Academy of Technology’s Virtual World Conference
    120. Virtual meetings
      • Gronstedt Group
        • Helped client hold conference in Second Life
        • 160 participants
        • Half-day
      • Onboarded attendees in 30 minutes
        • Speakers and exhibitors in 60 minutes
      • Savings: $200,000
    121. Data visualization 5
    122. Data visualization
    123. Data visualization
      • Research
    125. Research
      • Raybourn, Deagle, Mendini, and Heneghan (2005). U.S. Special Forces officers had positive reactions after participating in virtual-world scenarios simulating stressful, complex situations
      • http://www.virtualheroes.com/pdf/AdaptiveThinkingLeadership_IITSEC_2005.pdf
    126. Research
      • Heinrichs, Youngblood, Harter, and Dev (2008). For training assessment and management of trauma cases, virtual world as good as manikin
      • For disaster drills:
        • 62% said virtual as good or better than traditional
        • 56% said virtual good for initial training
        • 75% said virtual good for refresher training
      • http://www.springerlink.com/content/82211030u48h01l5/
      • Disadvantages
    128. Learning curve for new users 1
    129. System demands
      • Shows all avatars, graphics demanding
      • Limits # of concurrent users in any region
      2
    130. Must use SL building tools EdTech Island 3
    131. Must use SL building tools
    132. Must use SL building tools
    133. Must use SL building tools
    134. Must use SL building tools
    135. Must use SL building tools
    136. Must use SL building tools
    137. Must use SL building tools
    138. Must use SL building tools
    139. IT security concerns
      • Second Life is on Linden Lab’s server
      • Plus, client software on your computer
      • Requires ports open
      4
    140. Open to the public 5
    141. Open to the public Ben and Jerry’s Island
      • Trends to watch for
    143. Second Life -> business friendly 1
    144. Open-source virtual worlds 2
    145. Use applications inside 3
    146. Import 3D content 4
    147. Interoperability among worlds 5
    148. Interoperability among worlds
      • PIVOTE, a virtual-world authoring tool
        • Content is on the web, not in virtual world
      • Could be played in multiple virtual worlds
      • Or just on the web
      • What you should do
    150. Work with a provider AHG, Inc. Gronstedt Group Sify Technologies Centrax Corporation
    151. Consider a proprietary world
    152. Things to do for free
      • YouTube tutorials
        • Search: second life torley
      • Join Second Life
        • http://secondlife.com/
      • Have a meeting in any SL sandbox
    153. Things to do for free ASTD Island
    154. Things to do for free
      • ASTD Island
        • http://secondlife.astd.org/
        • http://www.astd.org/resources/secondlife/resources-for-beginners.htm
      • ASTD / Gronstedt Group meetings
      ASTD Island
      • Resources
    156. Resources
      • Virtual Worlds for Business
        • http://cleverzebra.com/book
      • Web Resources for Second Life Educators
        • http://www.flowgram.com/p/myysi74uh8vp3p
    157. Glossary
      • Freebie: Free stuff, much in Second Life
      • Inventory: Your personal collection of objects
      • Landmarks: Links to transport to places in Second Life
      • Linden dollar: SL currency ($100 SL ≈ $0.40 US)
      • Prim: A basic building unit of an object
      • Region (AKA sim, island): A piece of land in Second Life
      • Rez: To create a prim, or drag an object from Inventory
      • Sandbox: An open area where you can build things
      • SLurl: A URL to a location in Second Life
      • Teleport: To transport to a location in Second Life
    158. Summary
      • Second Life is easy way to experience a virtual world
      • Your IT department won’t like it
      • Part of a huge trend toward games and virtual worlds for learning
      • Still for pioneers and early adopters
      • Work with a provider
    159. Upcoming web events “ The Classroom as a Learning Technology: a history and assessment of its use in corporate training” (free webinar) August 12 , 2009 - 1-2 p.m. Eastern time (GMT -4:00) “ Using Social Media Tools to Improve Workplace Learning” (free webinar) August 19 , 2009 - 1-2 p.m. Eastern time (GMT -4:00) “ Steps in the Implementation of a Learning Management System” (online workshop - $295 US) August 26 , 2009 - 1-4 p.m. Eastern time (GMT -4:00)
    160. Questions?

    + twernertwerner, 3 months ago

    custom

    537 views, 1 favs, 2 embeds more stats

    Slides from a Brandon Hall Research webinar about u more

    More info about this document

    © All Rights Reserved

    Go to text version

    • Total Views 537
      • 512 on SlideShare
      • 25 from embeds
    • Comments 0
    • Favorites 1
    • Downloads 7
    Most viewed embeds
    • 24 views on http://brandon-hall.com
    • 1 views on http://feeds.feedburner.com

    more

    All embeds
    • 24 views on http://brandon-hall.com
    • 1 views on http://feeds.feedburner.com

    less

    Flagged as inappropriate Flag as inappropriate
    Flag as inappropriate

    Select your reason for flagging this presentation as inappropriate. If needed, use the feedback form to let us know more details.

    Cancel
    File a copyright complaint
    Having problems? Go to our helpdesk?

    Categories

    Tags

    -->
    Search
    RSS Feed
    What's new?

    © 2009 SlideShare Inc. All Rights Reserved