Using Second Life for Employee Training

Loading...

Flash Player 9 (or above) is needed to view presentations.
We have detected that you do not have it on your computer. To install it, go here.

0 comments

Post a comment

    Post a comment
    Embed Video
    Edit your comment Cancel

    1 Favorite

    Using Second Life for Employee Training - Presentation Transcript

    1. Approaches and Examples 5 August 2009 Tom Werner
    2. Agenda
      • Set the stage
      • Advantages
      • Uses
      • Research
      • Disadvantages
      • Trends to watch for
      • What you should do
    3. Chat, e-mail, or tweet
      • Text chat during webinar
      • E-mail
        • [email_address]
      • Twitter
        • tag: #BrandonHall
        • @twerner1952
    4. You will get the slides
      • A link to download will be e-mailed to you
    5. Tom Werner
    6. Tom Werner Carston Courier in Second Life
    7. until Oct 31 discount code: secondlife
    8. Summary
      • Second Life is an easy way to experience a virtual world
      • Your IT department won’t like it
      • Part of a huge trend toward games and virtual worlds for learning
      • Still for pioneers and early adopters
      • Work with a provider
    9. Question #1
      • Have you been in Second Life?
      • If yes, a lot or a little? (Type in chat box)
      x
    10. Question #2
      • Are you currently thinking about using Second Life for training?
      x
    11. Question #3
      • Have a burning question about Second Life?
      • Setting the stage
    12. Notice all the ‘virtual’ stuff
    13. Notice all the ‘virtual’ stuff
    14. Notice all the ‘virtual’ stuff Coca-Cola ‘Avatar’ commercial
    15. Notice all the ‘virtual’ stuff ‘ Avatar’ (2009)
    16. Notice all the ‘virtual’ stuff ‘ Tron Legacy’ (2010)
    17. Notice all the ‘virtual’ stuff
    18. Notice all the ‘virtual’ stuff
    19. The big thing going on… Game technology has improved dramatically
    20. Madden 1998
    21. Madden 2009
    22. Madden 2009
    23. Madden 2009 Engaging
    24. Family tree of game types
    25. Video games America’s Army
    26. MMORPGs* * Massively Multi-player Online Role Playing Games World of Warcraft
    27. MMORPGs* * Massively Multi-player Online Role Playing Games World of Warcraft “ The fantasy role-playing game has become a phenomenon, fueled by more than 11.5 million mostly hard-core gamers, who pay at least $12.99 a month…” http://online.wsj.com/article/SB123802714524742875.html
    28. Serious games Re-Mission
    29. Serious games Re-Mission Kato, Cole, Bradlyn, and Pollock (2008): Re-Mission players took 62% of their prescribed antibiotic doses; others who played another game 53% http://pediatrics.aappublications.org/cgi/reprint/122/2/e305
    30. Game-based simulations Forterra Systems Inc.
    31. Game-based simulations BreakAway, Ltd.
    32. Game-based simulations Virtual Heroes Inc.
    33. Game-based simulations Coole Interactive
    34. Virtual communication Qwaq
    35. Virtual communication Forterra Systems Inc.
    36. Virtual communication ProtonMedia
    37. Virtual communication web.alive
    38. Virtual communication Prototerra
    39. Virtual communication Omnidate
    40. Virtual communication Omnidate Frost, Chance, Norton, and Ariely (2008): Participants who went on a virtual date before a face-to-face speed date liked the other person significantly more than when they just viewed a profile beforehand http://www.people.hbs.edu/mnorton/frost%20chance%20norton%20ariely.pdf
    41. Family of game types Video games MMORPGs Serious games Virtual communication Game-based simulations
    42. Family of game types Video games MMORPGs Serious games Virtual communication Game-based simulations
    43. Second Life is free and public
    44. Low cost to have your own island
    45. Education San Diego State University
    46. Workplace
      • Advantages
    47. Engagement What makes it engaging? 1
    48. 3D (‘immersiveness’) Sistine Chapel
    49. 3D (‘immersiveness’) ANWR oil rig
    50. 3D: In it, not looking at it ANWR oil rig
    51. 3D: In it, not looking at it Genome Island
    52. 3D: In it, not looking at it Genome Island
    53. 3D: In it, not looking at it Biome Island
    54. 3D: In it, not looking at it Biome Island
    55. 3D: In it, not looking at it OSU Medicine
    56. 3D: In it, not looking at it OSU Medicine
    57. Realism (‘fidelity’) Loyalist College
    58. Realism (‘fidelity’) Loyalist College
    59. Close enough to reality… Loyalist College
    60. Close enough to reality… Loyalist College
    61. Close enough to reality… 2007 average grade, without Second Life: 58% 2008 average grade, with Second Life: 86%
    62. Freedom of movement Public Works Island
    63. Freedom of movement Public Works Island
    64. Freedom of movement International Spaceflight Museum
    65. Having an identity (‘avatar’)
    66. Having an identity (‘avatar’)
    67. A character that represents you
    68. A character that represents you
    69. A character that represents you
    70. A character that represents you
    71. A character that represents you
    72. A character that represents you Yee and Bailenson (2007): Participants assigned more attractive avatars were more revealing than those with less attractive avatars. Participants assigned taller avatars behaved more confidently than those with shorter avatars. http://www.nickyee.com/pubs/Yee%20&%20Bailenson%20-%20Proteus%20Effect%20(in%20press).pdf
    73. A character that represents you
    74. A character that represents you San Diego State University
    75. Engagement
      • 3D (‘immersiveness’)
      • Realism (‘fidelity’)
      • Freedom of movement (choice)
      • Having an identity (‘avatar’)
      1
    76. Low cost, relative to real life Play2Train 2
    77. Low cost, relative to real life Play2Train
    78. Low cost, relative to real life Play2Train
    79. Low cost, relative to real life Play2Train
    80. Low cost, relative to real life Play2Train
    81. Easy to change (‘plasticity’) 3 Play2Train
    82. Easy to change (‘plasticity’) MSIT Island
    83. Easy to change (‘plasticity’) MSIT Island
    84. Easy to change (‘plasticity’) NESIM on Cousins Pau
    85. Easy to change (‘plasticity’) NESIM on Cousins Pau
      • Uses
    86. 3D demonstration 1 Crompco at Peregrine Salon
    87. 3D demonstration Crompco at Peregrine Salon
    88. 3D demonstration
    89. 3D demonstration
    90. 3D demonstration
    91. 3D demonstration
    92. 3D demonstration
    93. 3D demonstration PalomarWest Hospital
    94. 3D demonstration PalomarWest Hospital
    95. 3D demonstration NASA CoLab
    96. Engendering empathy 2 EdTech Island
    97. Engendering empathy UC Davis Virtual Hallucinations
    98. Role plays and exercises Imperial College London 3
    99. Role plays and exercises Imperial College London
    100. Role plays and exercises Imperial College London
    101. Role plays and exercises
      • Toro-Troconis, Mellström, Partridge, Meeran, Barrett, and Higham (2008)
        • 20-minute intro to SL not enough
        • Students wanted to see real-life patients
        • http://www.elearningimperial.com/SL/J-CyberTherapy-Rehab_Toro-Troconis_V04.pdf
      Imperial College London
    102. Role plays and exercises GE Contractual Services & Sify Technologies
    103. Role plays and exercises
      • Integrated with LMS
        • Learner notified of outage through LMS
        • Clicks on link in LMS, transported to island
        • All data in scenario is stored in LMS
      GE Contractual Services & Sify Technologies
    104. Role plays and exercises GE Contractual Services & Sify Technologies
    105. Role plays and exercises GE Contractual Services & Sify Technologies
    106. Role plays and exercises GE Contractual Services & Sify Technologies “… the opportunity to interact with a live turbine while operating is limited, if not impossible. However, interaction with a realistic 3D turbine model can be used to simulate normal and abnormal operating periods, and access is ‘virtually’ unlimited.”
    107. Role plays and exercises Ernst & Young and ACS
    108. Role plays and exercises Ernst & Young and ACS
    109. Role plays and exercises Ernst & Young and ACS
    110. Role plays and exercises Ernst & Young and ACS
    111. Role plays and exercises Ernst & Young and ACS
    112. Virtual meetings 4
    113. Virtual meetings IBM Academy of Technology’s Virtual Worlds Conference
    114. Virtual meetings
      • 3 days, 200 global attendees
      • 3 keynotes, 37 breakouts
      • Saved net $320,000 vs. physical conference
      • http://secondlifegrid.net.s3.amazonaws.com/docs/Second_Life_Case_IBM.pdf
      IBM Academy of Technology’s Virtual Worlds Conference
    115. Virtual meetings IBM Academy of Technology’s Virtual World Conference
    116. Virtual meetings
      • Survey: How does the virtual VWB conference compare to face-to-face?
        • Content: 96% said the same or better
        • Presentation style: 85% said same or better
        • Learning: 78% said the same or better
        • Networking: 62% said the same or better
      IBM Academy of Technology’s Virtual World Conference
    117. Virtual meetings
      • Gronstedt Group
        • Helped client hold conference in Second Life
        • 160 participants
        • Half-day
      • Onboarded attendees in 30 minutes
        • Speakers and exhibitors in 60 minutes
      • Savings: $200,000
    118. Data visualization 5
    119. Data visualization
    120. Data visualization
      • Research
    121. Research
      • Raybourn, Deagle, Mendini, and Heneghan (2005). U.S. Special Forces officers had positive reactions after participating in virtual-world scenarios simulating stressful, complex situations
      • http://www.virtualheroes.com/pdf/AdaptiveThinkingLeadership_IITSEC_2005.pdf
    122. Research
      • Heinrichs, Youngblood, Harter, and Dev (2008). For training assessment and management of trauma cases, virtual world as good as manikin
      • For disaster drills:
        • 62% said virtual as good or better than traditional
        • 56% said virtual good for initial training
        • 75% said virtual good for refresher training
      • http://www.springerlink.com/content/82211030u48h01l5/
      • Disadvantages
    123. Learning curve for new users 1
    124. System demands
      • Shows all avatars, graphics demanding
      • Limits # of concurrent users in any region
      2
    125. Must use SL building tools EdTech Island 3
    126. Must use SL building tools
    127. Must use SL building tools
    128. Must use SL building tools
    129. Must use SL building tools
    130. Must use SL building tools
    131. Must use SL building tools
    132. Must use SL building tools
    133. Must use SL building tools
    134. IT security concerns
      • Second Life is on Linden Lab’s server
      • Plus, client software on your computer
      • Requires ports open
      4
    135. Open to the public 5
    136. Open to the public Ben and Jerry’s Island
      • Trends to watch for
    137. Second Life -> business friendly 1
    138. Open-source virtual worlds 2
    139. Use applications inside 3
    140. Import 3D content 4
    141. Interoperability among worlds 5
    142. Interoperability among worlds
      • PIVOTE, a virtual-world authoring tool
        • Content is on the web, not in virtual world
      • Could be played in multiple virtual worlds
      • Or just on the web
      • What you should do
    143. Work with a provider AHG, Inc. Gronstedt Group Sify Technologies Centrax Corporation
    144. Consider a proprietary world
    145. Things to do for free
      • YouTube tutorials
        • Search: second life torley
      • Join Second Life
        • http://secondlife.com/
      • Have a meeting in any SL sandbox
    146. Things to do for free ASTD Island
    147. Things to do for free
      • ASTD Island
        • http://secondlife.astd.org/
        • http://www.astd.org/resources/secondlife/resources-for-beginners.htm
      • ASTD / Gronstedt Group meetings
      ASTD Island
      • Resources
    148. Resources
      • Virtual Worlds for Business
        • http://cleverzebra.com/book
      • Web Resources for Second Life Educators
        • http://www.flowgram.com/p/myysi74uh8vp3p
    149. Glossary
      • Freebie: Free stuff, much in Second Life
      • Inventory: Your personal collection of objects
      • Landmarks: Links to transport to places in Second Life
      • Linden dollar: SL currency ($100 SL ≈ $0.40 US)
      • Prim: A basic building unit of an object
      • Region (AKA sim, island): A piece of land in Second Life
      • Rez: To create a prim, or drag an object from Inventory
      • Sandbox: An open area where you can build things
      • SLurl: A URL to a location in Second Life
      • Teleport: To transport to a location in Second Life
    150. Summary
      • Second Life is easy way to experience a virtual world
      • Your IT department won’t like it
      • Part of a huge trend toward games and virtual worlds for learning
      • Still for pioneers and early adopters
      • Work with a provider
    151. Upcoming web events “ The Classroom as a Learning Technology: a history and assessment of its use in corporate training” (free webinar) August 12 , 2009 - 1-2 p.m. Eastern time (GMT -4:00) “ Using Social Media Tools to Improve Workplace Learning” (free webinar) August 19 , 2009 - 1-2 p.m. Eastern time (GMT -4:00) “ Steps in the Implementation of a Learning Management System” (online workshop - $295 US) August 26 , 2009 - 1-4 p.m. Eastern time (GMT -4:00)
    152. Questions?

    + twernertwerner, 3 months ago

    custom

    537 views, 1 favs, 2 embeds more stats

    Slides from a Brandon Hall Research webinar about u more

    More info about this document

    © All Rights Reserved

    Go to text version

    • Total Views 537
      • 512 on SlideShare
      • 25 from embeds
    • Comments 0
    • Favorites 1
    • Downloads 7
    Most viewed embeds
    • 24 views on http://brandon-hall.com
    • 1 views on http://feeds.feedburner.com

    more

    All embeds
    • 24 views on http://brandon-hall.com
    • 1 views on http://feeds.feedburner.com

    less

    Flagged as inappropriate Flag as inappropriate
    Flag as inappropriate

    Select your reason for flagging this presentation as inappropriate. If needed, use the feedback form to let us know more details.

    Cancel
    File a copyright complaint
    Having problems? Go to our helpdesk?

    Categories