Tweddle Annual Report 2011 2012

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Tweddle is a statewide early intervention and prevention health service, situated in Footscray, Victoria, Australia.

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Tweddle Annual Report 2011 2012

  1. 1. Annual Report 2011 - 2012
  2. 2. ContentsAbout Tweddle 1Key Partnership 3Highlights of 2011-12 3Delivery of the Strategic Plan 4Leadership Report 6Services 8Psychology Service 11Social Work Program 14Community Programs 15Research 20Corporate Report 21Quality 24Declarations and Compliance Reports 27Organisational Chart 30Governance and Accountability 31Tweddle Board Members 32Thank you to our Donors 33Life Governors 34Disclosure Index and Attestations Attached as Appendix. 1 in Financials
  3. 3. About Tweddle 1Our VisionHappy, healthy families raising children with the bestchance of positive early childhood development in asupportive family environment.Our PurposeTweddle is a statewide early intervention and prevention health service.Tweddle will provide parenting support to families during pregnancy and with children from birth to schoolage, resident in the north and west of Victoria.As a result of our work families: Acquire sound parenting skills Develop parenting confidence Improve health and early childhood development outcomes Enhance relationships and attachment Connect to support networks in their local communitiesFamilies receive services that are collaborative, accountable, evidence based and subject to externalevaluation and national accreditation.Our highest priority is to provide assistance to families that are facing multiple challenges and are in urgentneed of therapeutic support and intervention. These challenges are commonly underpinned by isolationcompounded by health issues, addiction, family instability and violence, sleep deprivation, feelings of beingunable to cope and the complexities that can arise from financial stress, age, ethnicity and other factors.Our Values Family focus Cooperation and openness Respect Treating people equally Community connectedness Creativity and learning
  4. 4. 2 3Our Services Key PartnershipsA publicly funded early parenting centre, Tweddle provides a range of services to families with children up to school age. Action Words Maribyrnong City CouncilServices are delivered in partnership with other organisations and directly in the community. Anglicare Victoria MediaWise Pty Ltd Australian Association of Parenting and Child Health Inc Melbourne Assessment PrisonTweddle services include: Berry Street - including Take 2 Melbourne City Mission Baptcare Family Services Melbourne Remand Centre Residential parenting programs Brimbank City Council Melton Shire Council Brimbank Early Years Alliance Mercy Health O’Connell Family Services Parenting assessment and skill development service for child protection clients Centre For Excellence in Child Welfare Monash University - Centre for Developmental Psychiatry and Psychology Cobaw Community Health Ngala Family Services, Western Australia Outreach/in-home support services Dame Phyllis Frost Centre North Western Welfare Alliance Drug Health Services Western Health Parenting Research Centre Psychology services - group and individual support and counselling PivotWest – Macedon Ranges and North Western Medicare Local Department of Education and Early Childhood Development Department of Families, Housing Indigenous and Community Port Phillip Prison Social support services Services and Indigenous Affairs Queen Elizabeth Centre Department of Health Queen Elizabeth 11 Centre, ACT Childbirth preparation programs Department of Human Services Radno Pty Ltd Djerriwarrh Health Services - Melton Health Service R E Ross Trust Community based day programs ECMS Ltd RMIT The Gathering Place Royal Children’s Hospital - Centre for Community Child Health Therapeutic support including group programs Goulburn Family Services Royal Women’s Hospital In-home breastfeeding support Goulburn Valley Health Services Rumbalara Family Services Hobson’s Bay City Council St John of God Hospital Geelong - The Raphael Centre Parenting support for families with children with special needs Hume City Council The Smith Family Ian Potter Foundation Terang and Mortlake District Health Services Parenting advice and support including advanced through web ISIS Primary Care VACCA and social media The Jean Hailes Foundation - Monash University Victorian Women’s Trust Karitane, New South Wales Victoria University Advocacy on key parenting issues facing families Key Centre for Women’s Health in Society - University of Melbourne Western Bulldogs in our community Kildonan Uniting Care Western Health Kyneton Hospital William Angliss Trust La Trobe University William Buckland Foundation Macedon Ranges Shire Council Women’s Health West MacKillop Family Services Wyndham City Council Maribyrnong Early Years Alliance Highlights of 2011- 2012 The establishment of an action plan for working with Aboriginal communities and families The board and staff undertook cultural competence training to enable better support for Aboriginal families Inaugural all-EPC-staff forum highlighting practice and celebrating role in supporting young families Release of the Protecting Victoria’s Vulnerable Children Inquiry Report – strong support for early parenting services Commencement of services in partnership with Western Health for the provision of community based childbirth education Roll out of new complete client electronic record system (TWEQ) in partnership with QEC Further revision of model of clinical practice Accreditation – Australian Council of Healthcare Standards (ACHS) and Community Service Organisation (CSO) accreditation under the Victorian Children, Youth and Families Act 2005 Completion of board funded day stay research by the Jean Hailes Foundation Completion of NHMRC funded study into the effectiveness of residential services by the Jean Hailes Foundation Completion of PlaySteps pilot and evaluation Completion of the pilot project to provide parenting skill development and support during supervised access Closure of the Brimbank day program delivered to Vietnamese families
  5. 5. 2 3Our Services Key PartnershipsA publicly funded early parenting centre, Tweddle provides a range of services to families with children up to school age. Action Words Maribyrnong City CouncilServices are delivered in partnership with other organisations and directly in the community. Anglicare Victoria MediaWise Pty Ltd Australian Association of Parenting and Child Health Inc Melbourne Assessment PrisonTweddle services include: Berry Street - including Take 2 Melbourne City Mission Baptcare Family Services Melbourne Remand Centre Residential parenting programs Brimbank City Council Melton Shire Council Brimbank Early Years Alliance Mercy Health O’Connell Family Services Parenting assessment and skill development service for child protection clients Centre For Excellence in Child Welfare Monash University - Centre for Developmental Psychiatry and Psychology Cobaw Community Health Ngala Family Services, Western Australia Outreach/in-home support services Dame Phyllis Frost Centre North Western Welfare Alliance Drug Health Services Western Health Parenting Research Centre Psychology services - group and individual support and counselling PivotWest – Macedon Ranges and North Western Medicare Local Department of Education and Early Childhood Development Department of Families, Housing Indigenous and Community Port Phillip Prison Social support services Services and Indigenous Affairs Queen Elizabeth Centre Department of Health Queen Elizabeth 11 Centre, ACT Childbirth preparation programs Department of Human Services Radno Pty Ltd Djerriwarrh Health Services - Melton Health Service R E Ross Trust Community based day programs ECMS Ltd RMIT The Gathering Place Royal Children’s Hospital - Centre for Community Child Health Therapeutic support including group programs Goulburn Family Services Royal Women’s Hospital In-home breastfeeding support Goulburn Valley Health Services Rumbalara Family Services Hobson’s Bay City Council St John of God Hospital Geelong - The Raphael Centre Parenting support for families with children with special needs Hume City Council The Smith Family Ian Potter Foundation Terang and Mortlake District Health Services Parenting advice and support including advanced through web ISIS Primary Care VACCA and social media The Jean Hailes Foundation - Monash University Victorian Women’s Trust Karitane, New South Wales Victoria University Advocacy on key parenting issues facing families Key Centre for Women’s Health in Society - University of Melbourne Western Bulldogs in our community Kildonan Uniting Care Western Health Kyneton Hospital William Angliss Trust La Trobe University William Buckland Foundation Macedon Ranges Shire Council Women’s Health West MacKillop Family Services Wyndham City Council Maribyrnong Early Years Alliance Highlights of 2011- 2012 The establishment of an action plan for working with Aboriginal communities and families The board and staff undertook cultural competence training to enable better support for Aboriginal families Inaugural all-EPC-staff forum highlighting practice and celebrating role in supporting young families Release of the Protecting Victoria’s Vulnerable Children Inquiry Report – strong support for early parenting services Commencement of services in partnership with Western Health for the provision of community based childbirth education Roll out of new complete client electronic record system (TWEQ) in partnership with QEC Further revision of model of clinical practice Accreditation – Australian Council of Healthcare Standards (ACHS) and Community Service Organisation (CSO) accreditation under the Victorian Children, Youth and Families Act 2005 Completion of board funded day stay research by the Jean Hailes Foundation Completion of NHMRC funded study into the effectiveness of residential services by the Jean Hailes Foundation Completion of PlaySteps pilot and evaluation Completion of the pilot project to provide parenting skill development and support during supervised access Closure of the Brimbank day program delivered to Vietnamese families
  6. 6. 4 Delivery of the Strategic Plan 5 Strategic Goal Activity/Objective 11-12 Outputs 12-13 The Way Ahead Strategic Goal Activity/Objective 11-12 Outputs 12-13 The Way Ahead Research People Deliver comprehensive Implement a three year ‘PlaySteps’ pilot with QEC, O’Connell Implementation of a new model to Grow Capacity of our Strategy Aboriginal cultural competence training Undertake major investment in parenting research rolling research program and Tweddle completed and Parenting cost effectively undertake research People for all staff. professional development for all staff and evidence based Research Centre Evaluation Report submitted and development Staff achievement awards presented and to support the implementation models of service of the 2012-17 strategic plan Pilot in-home parenting support provided Commence research with Deakin Reviewed and updated policies & practices: Establish and extend to the Hume Moreland ChildFirst agencies University into the effectiveness of relationships with tertiary completed. Evaluation of the partnership community based breastfeeding Recruitment and selection institutions undertaken with University of Melbourne programs Grievance procedures Pilot project completed – parenting Managing bullying and harassment in support and skill development during the workplace supervised access has been completed Formal evaluation undertaken with Occupational Health and Safety Monash University Reviewed and re-established employee assistance program NHMRC funded study by the Jean Hailes Foundation completed Professional Development Programs in: Establishment of new research Group therapeutic programs partnership with Deakin University (eg NCast training) Board funded day stay research completed Handling difficult & aggressive clients. Clinical practice model Completion of the formal Tweddle LaTrobe research partnership OHS and managers Research plan delivered. New plan Training for users in new system developed and agreed Innovation 5 papers accepted for publication. Provide Value Through Practice Development Participated in state wide review and made With the roll out of TWEQ establish Change joint early parenting sector submission to benchmarking studies with QEC Pilots and trials the Protecting Victoria’s Vulnerable Children Inquiry Further extend collaborative practice Services Repositioned Tweddle@Home to deliver nationally especially through the Extend services to Provide a range of Establish new services integrated with Established collaborative partnerships with services through employers as part of Australian Association of Parenting meet community services to meet other community and health services in Queen Elizabeth Centre and O’Connell to employer parenting support packages/ and Child Health Inc (AAPCH) demand diverse and changing at least 2 regional centres deliver specialist early parenting support: community needs employee benefits Expand services provided in Barwon PlaySteps Commenced community based child region birth education for Melbourne’s West in Shared services in information technology partnership with Western Health Infrastructure Provide facilities and Information Developed and commissioned customised Work with Government to create Closure of Brimbank daystay program systems that support management software for fully electronic client record options for the development of the future of Tweddle system – shared investment and partnership facilities and services Completion of ChildFIRST pilot in Hume with QEC Moreland region Completion of roofing repairs to New presence of Tweddle on Facebook, minimise risk of future storm water Twitter, SlideShare and Flickr together with an inundation General clinical Further revised clinical model and Commence new services to meet agreed social media strategy practice strengthened referral pathways to and needs of all family members from specialist programs to meet Management of three further storm water identified needs Deliver PlaySteps programs on an events with associated water damage, ongoing basis electrical and safety issues Curriculum for a new dad’s program developed Significant improvement works completed on residential unit foundations Day Stay programs Finalisation of day stay research in May Based on day stay research findings, 2012. Review of service mix as a result review focus of community based Environmental Reviewed Tweddle environment plan and Review further options to minimise of research findings commenced services and the service mix of centre management associated communications plan energy usage and costs based and home based services Targets set for waste and energy reduction – Psychology Services Worked with Department of Health and Develop and implement a business plan reported to executive and board and Medicare Locals to develop partnerships to grow perinatal mental health support included as part of annual report and service models for perinatal health programs to families All staff environmental communications Provision of more intensive clinical plan implemented support to families during and post admission Implementation of a range of education and infrastructure initiatives to reduce Routine screening of mothers and fathers paper usage for depression as part of admissions process and provide service support Introduce a staff environmental as needed achievement award. Governance Development of 2012-2017 strategic plan Electronic Service Roll out of TWEQ – a complete electronic Maximise benefits of TWEQ and social New board performance assessment tool Delivery health information system media presence implemented Developed and implemented a new Established new partnerships with family Partnerships and National partnerships Development and signing of formal communications plan and a social service agencies and research institutes Positioning MOU with the Gathering Place and media strategy Develop our reputation Rumbalara Held first ever combined EPC conference and partnerships all Victorian early parenting professionals Endorsement by the Gathering Place of action plan for Tweddle working with Aboriginal families
  7. 7. 4 Delivery of the Strategic Plan 5 Strategic Goal Activity/Objective 11-12 Outputs 12-13 The Way Ahead Strategic Goal Activity/Objective 11-12 Outputs 12-13 The Way Ahead Research People Deliver comprehensive Implement a three year ‘PlaySteps’ pilot with QEC, O’Connell Implementation of a new model to Grow Capacity of our Strategy Aboriginal cultural competence training Undertake major investment in parenting research rolling research program and Tweddle completed and Parenting cost effectively undertake research People for all staff. professional development for all staff and evidence based Research Centre Evaluation Report submitted and development Staff achievement awards presented and to support the implementation models of service of the 2012-17 strategic plan Pilot in-home parenting support provided Commence research with Deakin Reviewed and updated policies & practices: Establish and extend to the Hume Moreland ChildFirst agencies University into the effectiveness of relationships with tertiary completed. Evaluation of the partnership community based breastfeeding Recruitment and selection institutions undertaken with University of Melbourne programs Grievance procedures Pilot project completed – parenting Managing bullying and harassment in support and skill development during the workplace supervised access has been completed Formal evaluation undertaken with Occupational Health and Safety Monash University Reviewed and re-established employee assistance program NHMRC funded study by the Jean Hailes Foundation completed Professional Development Programs in: Establishment of new research Group therapeutic programs partnership with Deakin University (eg NCast training) Board funded day stay research completed Handling difficult & aggressive clients. Clinical practice model Completion of the formal Tweddle LaTrobe research partnership OHS and managers Research plan delivered. New plan Training for users in new system developed and agreed Innovation 5 papers accepted for publication. Provide Value Through Practice Development Participated in state wide review and made With the roll out of TWEQ establish Change joint early parenting sector submission to benchmarking studies with QEC Pilots and trials the Protecting Victoria’s Vulnerable Children Inquiry Further extend collaborative practice Services Repositioned Tweddle@Home to deliver nationally especially through the Extend services to Provide a range of Establish new services integrated with Established collaborative partnerships with services through employers as part of Australian Association of Parenting meet community services to meet other community and health services in Queen Elizabeth Centre and O’Connell to employer parenting support packages/ and Child Health Inc (AAPCH) demand diverse and changing at least 2 regional centres deliver specialist early parenting support: community needs employee benefits Expand services provided in Barwon PlaySteps Commenced community based child region birth education for Melbourne’s West in Shared services in information technology partnership with Western Health Infrastructure Provide facilities and Information Developed and commissioned customised Work with Government to create Closure of Brimbank daystay program systems that support management software for fully electronic client record options for the development of the future of Tweddle system – shared investment and partnership facilities and services Completion of ChildFIRST pilot in Hume with QEC Moreland region Completion of roofing repairs to New presence of Tweddle on Facebook, minimise risk of future storm water Twitter, SlideShare and Flickr together with an inundation General clinical Further revised clinical model and Commence new services to meet agreed social media strategy practice strengthened referral pathways to and needs of all family members from specialist programs to meet Management of three further storm water identified needs Deliver PlaySteps programs on an events with associated water damage, ongoing basis electrical and safety issues Curriculum for a new dad’s program developed Significant improvement works completed on residential unit foundations Day Stay programs Finalisation of day stay research in May Based on day stay research findings, 2012. Review of service mix as a result review focus of community based Environmental Reviewed Tweddle environment plan and Review further options to minimise of research findings commenced services and the service mix of centre management associated communications plan energy usage and costs based and home based services Targets set for waste and energy reduction – Psychology Services Worked with Department of Health and Develop and implement a business plan reported to executive and board and Medicare Locals to develop partnerships to grow perinatal mental health support included as part of annual report and service models for perinatal health programs to families All staff environmental communications Provision of more intensive clinical plan implemented support to families during and post admission Implementation of a range of education and infrastructure initiatives to reduce Routine screening of mothers and fathers paper usage for depression as part of admissions process and provide service support Introduce a staff environmental as needed achievement award. Governance Development of 2012-2017 strategic plan Electronic Service Roll out of TWEQ – a complete electronic Maximise benefits of TWEQ and social New board performance assessment tool Delivery health information system media presence implemented Developed and implemented a new Established new partnerships with family Partnerships and National partnerships Development and signing of formal communications plan and a social service agencies and research institutes Positioning MOU with the Gathering Place and media strategy Develop our reputation Rumbalara Held first ever combined EPC conference and partnerships all Victorian early parenting professionals Endorsement by the Gathering Place of action plan for Tweddle working with Aboriginal families
  8. 8. 6 7Leadership ReportChairperson and CEO jointly review To this end, we are having productive discussions with We have recruited well and have a strong executive team Thank youthe year that was community service and health professionals in regional in place. The organisation is well placed for the challenges We would like to thank the Board and especially our Victoria, particularly in the areas of Goulburn Valley, in the short to medium term. Chairperson, Josie Rizza who is currently on leave, for itsAny organisation with an extensive history has to evolve Gisborne, Kyneton and Sunbury. These communities work during a difficult year and for their understandingand move with the times to be relevant and meet are a pleasure to work with and we are excited at the Industrial action of the change process. They give generously of theirchanging community needs. prospect of developing early parenting supports with them. Although our nurses were involved in industrial action in time and advice. late 2011, we would like to acknowledge the professionalTweddle is no different. We have had to respond to The new strategic plan, which will set the framework for manner in which they operated during this period. There is an outstandingly positive spirit among thechanging needs and values, demographic shifts and services for the next five years, is focused, as already team at Tweddle and everyone has maintainedexpanding cultural needs. What has been striking for mentioned on vulnerable families, both those facing The bans that were in place did affect our targets: 70 fewer a high standard of work at all times.us is the rapidity of change over the last couple of existing multiple challenges and those facing challenges residential families and 72 fewer day stay families wereyears: sometimes because of the environment and emerging as a result of the birth of a child. It also admitted due to the bed closures. Thanks go to all our nurses, early childhoodthe development of practice evidence, at other times commits Tweddle to the provision of area based services specialists, social workers, psychologists anddriven from within by our team of experts. Changes especially in areas where evidence shows high needs. We are very pleased the industrial situation was resolved corporate support staff.and responses have been required from the Board, and that Tweddle, together with QEC and O’Connell werefrom management and our team of clinicians and We are pleased the Government response to the included within a single Enterprise Bargaining Agreementcorporate staff. Panel Inquiry report has a strong emphasis on the early for public hospitals. We are currently finalising new staffing years and early intervention and prevention. The ‘Cradle classifications agreed in the negotiations which will mean Dr Nicole Milburn Ms Vivienne AmeryThe most conspicuous change this year has been the to Kinder’ initiative is a great direction and, although a new career path and structure for early parenting Acting Board Chairperson Chief Executive Officerrollout of the TWEQ electronic client record management Tweddle was not part of the successful tender, we look professionals.system. People in the corporate sector and government forward to working with the winning consortium partnersmay not realise what a massive change such a move in whatever way we can. Accreditationrepresents. Tweddle was involved in two accreditation processes Specifically, we are looking at how we can provide direct during the year: one for public hospital accreditation,The move to electronic case management will deliver pathways for service providers for vulnerable families into the other for community service organisation registration.enormous benefits. But in the short term it does have an our programs. Professional referral from ChildFIRST orimpact on workload, clinical practice and the culture maternity hospitals is also in development to fast-track We are delighted with the results – especially in the areasof the working environment. We commend our staff as the pathway to Tweddle for an intensive early intervention. of client record management, goal setting and clientthey work through the transitional issues a major new assessment processes. However, undertaking two reviewssystem presents. Clinical practice is a time consuming exercise. We are pleased with the Another major change this year has been in our clinical new State Government quality framework and standardsStrategic direction practice: attachment is the fundamental basis to our and how closely they align with the hospital accreditationThis year Tweddle welcomed the report from the Protecting positive parenting programs. framework which Tweddle has participated in for almostVictoria’s Vulnerable Children Inquiry. The inquiry panel has 15 years.produced a visionary comprehensive piece of work. The skills of the Tweddle workforce have grown over the last few years as all of our services have moved toWe applaud the Panel for the breadth of evidence drawn the support of families facing multiple challenges. Theupon and the recommendations made. It is also pleasing skills to work with families in situations of family violence,that Tweddle’s new strategic directions that have been substance abuse and mental health issues are significant.developing over the last year are consistent with the Panel It is a credit to our team how they have embraced thisrecommendations: services fully focused on working with direction.vulnerable families and early intervention and prevention. We are very proud of our staff’s specialist expertise. TheyRecommendations in the report specifically refer to the provide a consistently high quality service and we sharevalue of early parenting services in the vulnerable children’s a commitment to undertaking further professionalsupport system and especially focuses on the need to development as the service continues to evolve.improve ease of access to the supports and serviceswe provide. The good news is that despite all the challenges we have faced this year, we are meeting our targets whenIt is critical that we provide better access to early adjustments are made to account for variation resultingparenting support in the growth areas of Melbourne from industrial action; we receive very positive clientand regional Victoria. evaluations; and our clinicians on the ground are doing a fabulous job.
  9. 9. 6 7Leadership ReportChairperson and CEO jointly review To this end, we are having productive discussions with We have recruited well and have a strong executive team Thank youthe year that was community service and health professionals in regional in place. The organisation is well placed for the challenges We would like to thank the Board and especially our Victoria, particularly in the areas of Goulburn Valley, in the short to medium term. Chairperson, Josie Rizza who is currently on leave, for itsAny organisation with an extensive history has to evolve Gisborne, Kyneton and Sunbury. These communities work during a difficult year and for their understandingand move with the times to be relevant and meet are a pleasure to work with and we are excited at the Industrial action of the change process. They give generously of theirchanging community needs. prospect of developing early parenting supports with them. Although our nurses were involved in industrial action in time and advice. late 2011, we would like to acknowledge the professionalTweddle is no different. We have had to respond to The new strategic plan, which will set the framework for manner in which they operated during this period. There is an outstandingly positive spirit among thechanging needs and values, demographic shifts and services for the next five years, is focused, as already team at Tweddle and everyone has maintainedexpanding cultural needs. What has been striking for mentioned on vulnerable families, both those facing The bans that were in place did affect our targets: 70 fewer a high standard of work at all times.us is the rapidity of change over the last couple of existing multiple challenges and those facing challenges residential families and 72 fewer day stay families wereyears: sometimes because of the environment and emerging as a result of the birth of a child. It also admitted due to the bed closures. Thanks go to all our nurses, early childhoodthe development of practice evidence, at other times commits Tweddle to the provision of area based services specialists, social workers, psychologists anddriven from within by our team of experts. Changes especially in areas where evidence shows high needs. We are very pleased the industrial situation was resolved corporate support staff.and responses have been required from the Board, and that Tweddle, together with QEC and O’Connell werefrom management and our team of clinicians and We are pleased the Government response to the included within a single Enterprise Bargaining Agreementcorporate staff. Panel Inquiry report has a strong emphasis on the early for public hospitals. We are currently finalising new staffing years and early intervention and prevention. The ‘Cradle classifications agreed in the negotiations which will mean Dr Nicole Milburn Ms Vivienne AmeryThe most conspicuous change this year has been the to Kinder’ initiative is a great direction and, although a new career path and structure for early parenting Acting Board Chairperson Chief Executive Officerrollout of the TWEQ electronic client record management Tweddle was not part of the successful tender, we look professionals.system. People in the corporate sector and government forward to working with the winning consortium partnersmay not realise what a massive change such a move in whatever way we can. Accreditationrepresents. Tweddle was involved in two accreditation processes Specifically, we are looking at how we can provide direct during the year: one for public hospital accreditation,The move to electronic case management will deliver pathways for service providers for vulnerable families into the other for community service organisation registration.enormous benefits. But in the short term it does have an our programs. Professional referral from ChildFIRST orimpact on workload, clinical practice and the culture maternity hospitals is also in development to fast-track We are delighted with the results – especially in the areasof the working environment. We commend our staff as the pathway to Tweddle for an intensive early intervention. of client record management, goal setting and clientthey work through the transitional issues a major new assessment processes. However, undertaking two reviewssystem presents. Clinical practice is a time consuming exercise. We are pleased with the Another major change this year has been in our clinical new State Government quality framework and standardsStrategic direction practice: attachment is the fundamental basis to our and how closely they align with the hospital accreditationThis year Tweddle welcomed the report from the Protecting positive parenting programs. framework which Tweddle has participated in for almostVictoria’s Vulnerable Children Inquiry. The inquiry panel has 15 years.produced a visionary comprehensive piece of work. The skills of the Tweddle workforce have grown over the last few years as all of our services have moved toWe applaud the Panel for the breadth of evidence drawn the support of families facing multiple challenges. Theupon and the recommendations made. It is also pleasing skills to work with families in situations of family violence,that Tweddle’s new strategic directions that have been substance abuse and mental health issues are significant.developing over the last year are consistent with the Panel It is a credit to our team how they have embraced thisrecommendations: services fully focused on working with direction.vulnerable families and early intervention and prevention. We are very proud of our staff’s specialist expertise. TheyRecommendations in the report specifically refer to the provide a consistently high quality service and we sharevalue of early parenting services in the vulnerable children’s a commitment to undertaking further professionalsupport system and especially focuses on the need to development as the service continues to evolve.improve ease of access to the supports and serviceswe provide. The good news is that despite all the challenges we have faced this year, we are meeting our targets whenIt is critical that we provide better access to early adjustments are made to account for variation resultingparenting support in the growth areas of Melbourne from industrial action; we receive very positive clientand regional Victoria. evaluations; and our clinicians on the ground are doing a fabulous job.

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