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ICT Remuneration & 
Recruitment Trends
Phillip Tusing
Global Marketing Manager
ICT Skills Shortage Conference
1-2 May 2008, Sydney
1.   ICT remuneration trends
2.   What drives ICT remuneration trends? 
3.   Perspective from ICT professionals 
4.   “Shift in the balance of power” 
5.   ICT Recruitment Trends
6.    Case Study 
7.    Conclusions 
Only 5% of 
Australians are happy 
 with their salary in 
  their current job




      Source: SEEK, Employee Satisfaction and Motivation 2007.
50% of Australians 
                   say ‘salary’ is a key 
                   reason to change 
                   jobs.


Source: SEEK Employee Satisfaction and Motivation 2007.
VIDEO
Nationally 
IT salaries grew by 
Average % increase in IT salary: 
 Comparison between different national 
 surveys

                                                                                                                                      5.5%
          4.6%                                                      4.3%                         4.4%                          4.5%
                                       4.2%




      National                     AIM (L)                      AIM (s)                       Mercer                           ACS    AIIA
       (AIM)


Source: Australian Institute of Management, Mercer, Australian Computer society, Australian Information Industry Association
IT Salary Increase 1997‐2008 vs CPI 


                 5.2     5.2
                                 5.1     5.1

         4.6
                                                                                         4.5
                                                                                 4.3
                                                 4.0
                                                                         3.8

                                                                 3.4
                                                         3.1




       1997    1998    1999    2000    2001    2002    2003    2004    2005    2006    2007
All sectors are not equal ‐ % increase in IT 
    Salary by sectors 
                                    Insurance                  5.8%

                                  Consulting               5.3%

     Other non‐Manufacturing                               5.3%

                                    Education           4.7%

          Software Development                          4.7%

              Other Manufacturing                       4.6%

                      Banking/Finance               4.5%

                                     Defence        4.4%

                                 Public Sector     4.3%

                   Computer Services             3.7%
Source: ACS Salary survey 2007
How does Australian IT salaries 
     compare globally? 
Switzerland                                                    $150,945


  Denmark                                                      $131,798     How does 
    Belgium                                                    $129,753
                                                                           Australian IT 
           UK                                                  $126,562
                                                                             salaries 
                                                                            compare 
     Ireland                                              $115,896
                                                                            globally? 
         USA                                              $115,115


   Germany                                               $114,290


     Canada                                           $100,509


 Hong Kong                                           $96,739              IT Manager Salary
   Australia                                         $95,144



Source: Mercer 2007 IT Pay Around the World Survey
Average salary of IT managers in 
           Australia 


                                                               $145,000
                                    $125,000   $130,000
             $120,000
  $95,000                $100,000




   2002        2003       2004        2005      2006               2007


Median Salary of IT Manager : $118,087 (ACS)
                                                    Source: Greythorn Salary Index 2007/2008
Female IT staff earns 20% less than 
   their male counterparts


                              $98,684
        $81,906




        Women                  Men


Note: Women represent just 15% of workers in the ICT 
industry                                                Source: Computerworld salary survey
Female/Male pay disparity is a 
          national trend. Average weekly 
          pay is higher for men.    




                          $1,158  
                         per week 
$968 per week 
                                 Source: ABS, AUSSTATS
Median Salary of Computer 
                                              Science graduates in 2007


                                              $43,200 
                                              $49,488*
Source: GraduateCarreers.com.au 
* Data from MyCareer.com.au real‐time data 
How IT graduates fare against other 
     industry 
                  Dentistry                                       $70,000

              Engineering                              $50,000

    Computer Science                               $43,200

                 Education                         $43,000

                     Nursing                      $42,000

               Life Science                       $41,000

                            Law                   $41,000

                    Business                     $40,000

             Architecture                      $36,200
Source: GraduateCarreers.com.au , 2007   Average graduate (median) Salary is $43,000  
Female graduates still paid 
     lesser than male counterparts. 


         $45,000



                                         $43,000

                                                    $42,000


             Male                        National    Female

Source: GraduateCarreers.com.au , 2007
Factors driving/influencing 
IT remuneration trends in 
Australia.  
1. Consistent Economic Growth 

        5.1%
 4.6%

               4.0%                        3.9%                        3.9%
                             3.5%   3.5%
                                                         3.2%
                                                                2.9%
                                                  2.7%

                      2.0%




1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Consistent Australian GDP growth rate. High labour participation rate .
2. Low unemployment rate in the IT 
                 sector ‐ currently 3.84%
              12.4   12.4


                            10.6




         7                          7.2
        6.7
 6.2           6.3
                      5.9
                            5.41
                                   5.04    5.1
                                           4.7                4.5
                                                     4.3
                                                                          4.1
 5.1    5.1
                                           4.3
               4                    3.8                    3.84
                             3.4
                      3.1



                                                 IT Unemployment Rate
                                                 Unemployment Rate
                                                 IT Salary Increase


2000   2001   2002   2003   2004   2005   2006         2007              2008


                                                                    Source: ACS & ABS 
3. Technology is pervasive in Australia 




Image : Flickr, copyright zinkwazi
ICT is everywhere, accounts for 
                   4.6% of GDP 
            Contributes more to GDP 
            than the agriculture, 
            forestry, fishing, defence and 
            education sectors. 

            Drives 85% of productivity 
            growth in the manufacturing 
            sector and up to 78% in the 
            services sector. 
4. Global IT budgets growing


                                                                                                           6%
                                                                                                 12%
                                                                                     8%
                                                                       7%
                                                 8%




                                                                                                          $2,432
                                                                                                 $2,226
                                                                            $1,840    $1,995
                                         $1,584              $1,715




                                         2003                  2004         2005          2006   2007*    2008*
Source: Forrester Research. * Forecast    Image: Flickr , Fort Photo
Spending in Asia‐Pac continues to grow 


                                                                                           9%
                                                                                                     $649
                                                                         15%
                                                                               $561
                                                      13%
                                                                                                       $159
                                                                  $481
                                 13%                                            $138
                                        $424
         13%           $375
                                                                  $118                                 $152
$332                                      $105                                  $128
                       $95                                        $106
  $83                                                                                                   $70
                                           $95                                   $59
                       $89                                         $49                                 $106
  $75                                      $42                                   $93
  $33                  $37                                         $83
                       $63                 $73
  $57
                                                                  $125          $143                   $162
  $84                  $92                $109

 2003                 2004                2005                    2006          2007*                 2008*
   Computers and peripheral equipment   Communications equipment          Software
   IT services and outsouring           IT salary and benefits                       Source: Forrester Research. * Forecast
5. Human capital cost: 40% of IT 
       budgets spent on Salaries & 
       Benefits. 

           Computer & 
            Peripheral 
        equiptment, 20.0%

                                            Salary and 
                                             Benefits, 
 Communication                                40.0%
Equiptment, 10.0%




       Software, 
        10.0%

                         IT Services & 
                      Outsourcing , 20.0%



   Source: Forrester Research.
6. Demand & supply 
imbalance of IT 
professionals  
Demand ‐ National Job Vacancies 
            continues to be high  




Source:  ANZ 
Demand for IT Professionals 
IT job Vacancies number
High




                            March 2008, Index 235.2 
IT Jobs Galore 

29,252
    vacant IT jobs on SEEK 
•   7,955 jobs on 
    mycareer.com.au 
•   4,406 IT jobs on CareerOne
•   3,726 jobs on Jobserve  
•   100,01 jobs on IT2 




Source: Job boards; Data collated in May 2008
IT sector consistently has the most 
                         vacancies 

       29,252


                         20,155
                                  16,689   16,510   16,153
                                                             13,500




Source: Seek, 22 April
Supply ‐ No of ICT Professionals 
               514,000
             268,000 employed in 
                   the IT industry



                           Source: ACS ICT Industry Report, 2008
Supply Dwindling 
18.5% fall in university IT enrolments 
23.6% fall in undergrad IT enrolments 
 73402       70786
                                       67103
                                                        59819




  2002       2003                      2004             2005




         Source: IT Education Bubble, www.acds.edu.au
of employers would hire more 
IT graduates if appropriate 
candidates were available



  Source: GraduateCarreers.com.au 
Skills/Jobs  in demand
          Analyst/Programmer                                                                6394
                Business Analyst                                2473
             Help Desk/Support                                 2247
          Networks & Systems                               2187
         Project Management                                2114
Consultant/Funct. Consultant                            1723
               Sales: Pre & Post                  1395
                         QA/Testers               1365
      Database Dev. & Admin                      1185
                          Architect             1119
            Engineer: Software                  967
                    Management                  929
             Engineer: Network              914
          Telecommunications              618
    Internet/Multimedia Dev               568

                                      0           1000         2000    3000   4000   5000   6000   7000
 Source: SEEK May 2008
IT SKILLS in Demand 
                                                             •CISSP              •ORACLE


                                                             • C++/C#/C          •Peoplesoft


                                                             •Java               •SAP 


                                                             •J2EE               •SIEBEL 



                                                             •Network Security
                                                                                 •Sybase SQL 
                                                             /Firewall/
                                                                                 Server 
                                                             Internet Security




Source: IIMI, MODL (Migration Occupation in Demand List )
7.  IT Skills rapidly changing 




2,500 documented programming languages. 
Demand for new skills put pressure on rates. 
Example: Open Source 
          industry grows quickly,  
          $ 500 million in 
          revenue each year

                                                                   32


                                                         21
                                               17



                   4

             1993‐95                         1996‐99   2000‐03   2004‐07

Source: Waugh Partners, Census Report 2008
Ruby on rails 



2005 = 0 jobs
2008 = 48 jobs
8. Changing Labour & 
Work Dynamics 
  • High labour participation 
  rate ‐ 65.2%
       • Ageing population in IT 

         • Changing employment
         arrangements  
Changing work arrangement: Rapid
               growth of contracting work is
               pushing up salaries.

                                                 21455




                                 7132



                             Contract Jobs   Full‐Time Jobs




Source: Seek, 22 April
8. Globalisation 
          Global Outsourcing to grow by 8% in 2008


                                 No Impact                               67%


                   Gotten Expanded/New 
                                      …                            58%


                                Lost my job    6%


                       Had to be retrained     5%
                                                    Impact of outsourcing on 
                             Taken a pay cut   5%   IT professionals 
                             Been promoted     4%


                     Relocated to new city     3%


                             Been Demoted      1%



Source:informationweek.com
9. What employers 
Values dictates IT salary 
         levels.   
Experience/Skills
   • Industry experience
   • Technology skills
   • Sector  experience 
   • Years in IT 
Education/ 
   Certifications 

    MBA degree is worth as 
    much as 10 years of IT 
    workforce experience.

    An IT professional with an 
    MBA degree earns 46% 
    more than one with just a 
    bachelor’s degree



Source: Management Science, March 2008
Business/Soft 
skills /Fit 

• Communication skills
• Business acumen
• Team player 
• Driven  
• Leadership qualities 
• Problem solver 
• Cultural Fit 
predictions! 
Source: Dilbert, Scott Adams
Increase in IT salaries this year
15‐20% 
Asia‐Pacific 
Recession or no recession,  
companies are chasing IT talent, 
regardless of the remuneration 
        costs involved. 
But, is money an end‐
all solution to attract IT 
                  talent?  
Anybody 
recognize this 
    man? 



                  Charlie Ayers , Google Chef
Google credits its success to free 
                     Food  & Beer
Companies are migrating to 
  “Total Rewards”
“   Workers today aren’t as interested as 
    they used to be in hefty compensation 
    packages and fancy retirement plans. 
    What they really want – more than 
    anything else – is direct and personal 
    control over when, where, and how they 
    work”
    Deloittes, Competing for Talent 
    A survey of talent trends in technology and telecommunications, 2008 
1. Pay and Salaries 
                                                                   Base Salary
                                                                    Bonuses
                                                             Short‐term incentives 
                                                              Long‐term incentives 
                                                                 Profit sharing 
                                                           Annual lump sum payments




Source:  Mercer 2006 : Measuring the Returns on Total Rewards 
2. Benefits 
              Retirement
              Health & group benefits
              Vacation
              Flexi time
              Company services
              Facilities
              Salary sacrifice
              LAFA




Source:  Mercer 2006 : Measuring the Returns on Total Rewards 
3. Career Growth
  Training and development 
  Career opportunities 
  Lateral careers moves 
  Learning new skills 
  Performance management 




                              Source:  Mercer 2006 : Measuring the Returns on Total Rewards 
Work‐life balance  
                                                                 Recognition 
                                                                 Responsibility 
     4. Intrinsic factors                                        Team work
                                                                 Leadership
                                                                 Culture
                                                                 Company image




Source:  Mercer 2006 : Measuring the Returns on Total Rewards 
Pay, 
                                        5%
                                                                                        Only a minority 
                                                                                        5% of companies 
                                                                                        in Asia‐Pac  define 
         Pay & benefits,                                           Pay, benefits,       rewards as strictly 
              22%                                                careers & intrinsic 
                                                                    factor, 43%         financial. 

                                                                                        Focus on intrinsic 
                    Pay, benefits,                                                      as well as extrinsic 
                    careers,  30%
                                                                                        rewards 


Source:  Mercer 2006 : Measuring the Returns on Total Rewards 
2/3 of companies are looking at 
                    total  reward strategies. 
                                                                 9%     5%          5%

                                                                 24%    29%        30%

                 Pay, benfits, careers, 
                                                                 12%
                 intrinsic factors                                                 22%
                                                                        26%
                 Pay, benfits, careers, 

                 Pay, benfits                                    55%
                                                                        40%        43%
                 Pay


                                                        USA & Canada   Europe   Asia‐Pacific

Source:  Mercer 2006 : Measuring the Returns on Total Rewards 
Perspectives 
   from IT 
Professionals! 
“   I have no loyalty whatsoever.  I'm loyal 
    to whomever wants to pay me…….. 
    companies have NO loyalty at all for 
    employees. I figured, fine...if that's 
    the case, then I'll treat them the same 
    way. If I'm just a body....then they are 
    just a paycheck, and I'll go wherever 
    the biggest paycheck comes from.



                                                ”
    Cayanne8, Forum participant, Slashdot.org
Only 37% of IT 
           professionals are 
           satisfied with their 
           current role* 




Note: SEEK’s survey put the figure at 56% (but 
survey data bands together technology and 
Science professionals together) 
Source: Hudson - Candidate buying behaviour 2008
ICT professionals – prolific job searchers. 
 66% are either actively or passively 
 searching for a job. 
                                                IT                 66%

                                             Sales               61%

                                             Legal               60%

                            Accounting & Finance             58%

                                          Banking            57%

                     Marketing & Communications              57%

                                 Financial Service          56%

                                     Government            54%

                                               HR          53%

                                     Supply Chain          53%

                                          Support          52%

                                      Engineering      49%

                                         Telecom     45%

                                         Property    43%

Source: Hudson - Candidate buying behaviour 2008
63%
                      of IT professionals will 
                      change jobs because of 
                      financial reasons   


Source: Hudson - Candidate buying behaviour 2008
Money is 
important, but 
ICT professionals 
are screaming 
for more.  
Top 8 – ‘Nice to haves’ for IT professionals 

                                                            Work/Life Balance                         63%

                                                                 Better Salary                  52%

                                                       Good Standard Benefits                 50%

                                                           Appealing industry             45%

                                                          Company reputation              44%

                                                   Advancement Opportunities             43%

                                                              Good cultural fit         38%

                                                   Work with latest technology    23%




Source: Hudson - Candidate buying behaviour 2008
regardless IT Staff ‘loyalty’ is out the door!
Loyal IT staff are a minority 
                                       Loyalist, 
                             Seekers,    13%
                               13%



                                           Approachables, 
                                                33%
                 Explorers, 
                   41%



Source: Networkworld, salary Survey 2007
19.7%
              Attrition rate among IT professionals (AIIA)  or 
                                20.6% (AHRI) 

Source: AHRI , AIIA
Source of IT candidates 
                                                 …
              Promotions/lateral transfers within                                                    71.7%

                                   Corporate website                                             68.4%

                                  Internet job boards                                           67.1%

                                  Employee Referrals                                         61.8%

                             Contractor Conversions                                  50.0%

                                          Search Firms                       41.4%

                     Internal dedicated IT recruiter                        40.1%

                                                 …
                Promotions/lateral transfers from                          38.2%

                                            Internships            19.7%

                                   College/Campuses               18.4%

                                               Job Fairs          17.8%

                                           Newspapers      12.5%

                          Hire back outsourced staff       9.9%


http://www.gartner.com/hcm/pdf/ITCMS_Overview.pdf
Golden age for ICT 
professionals? 
1.   IT Skills  are in demand 
2.   Salaries/reward growing  & more 
     flexible
3.   Employment in a growth and critical 
     industry 
4.   Career choices/options abounds 
5.   Unprecedented access to job and 
     salary information
6.   Little geographic barriers to jobs 
     opportunities 
7.   Always a ‘sellers market’ for 
     talented professionals
8.   Attempts to win IT talent is driving 
     remuneration and recruitment 
     innovations 
“When land was the scarce 
          resource, 
  nations battled over it. 
The same is happening now 
   for talented people.”
     Stan Davis & Christopher Meyer, futureWEALTH
Section 2
Fundamental Shift in the recruitment 
Landscape. How company reacts. 
connecting employers and talent solution providers



www: destinationtalent.com.au
email: phillip.tusing@destinationtalent.com.au
phone: 0402 416 767 or (02) 9212 0702
blog: destinationtalent.com.au/blog
skype: phillip.tusing
twitter: philliptusing




©

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