Your SlideShare is downloading. ×
0
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
MIS 18 Enterprise Management System
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

MIS 18 Enterprise Management System

13,403

Published on

These presentations are created by Tushar B Kute to teach the subject 'Management Information System' subject of TEIT of University of Pune. …

These presentations are created by Tushar B Kute to teach the subject 'Management Information System' subject of TEIT of University of Pune.
http://www.tusharkute.com

Published in: Education
0 Comments
7 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total Views
13,403
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
733
Comments
0
Likes
7
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Management information system<br />Third Year Information Technology<br />Part 18 <br />Enterprise Management Systems<br />Tushar B Kute,<br />Sandip Institute of Technology & <br />Research Centre, Nashik<br />tbkute@gmail.com<br />
  • 2. Contents of unit<br />Enterprise Management Systems (EMS): Introduction, Enterprise Resource Planning (ERP) systems: Basic features, benefits, selection, implementation, EMS and MIS<br />BPO Services: Business Process Outsourcing , What is BPO, Voice BPO, Inbound Call Centre Services, Outbound Call Centre Services, non-voice BPO, Scope of BPO, challenges in BPO management<br />ITES: Objectives of ITES, ITES Services and applications like Medical Transcription, Document Processing<br />
  • 3. Enterprise management system<br />It is an enterprise wide information system designed to coordinate all the resources, information and activities needed to complete business processes.<br />The focus of ERP is on resource management within constraints to maximize the return on investment.<br />The ERP package design is built on the principle of ‘Best Practices’.<br />
  • 4. Engineering<br />Design<br />Production<br />Planning<br />Sales<br />Finance<br />Human resources<br />Controlling<br />Maintenance<br />Functions of Enterprise<br />Inventory<br />Enterprise<br />Quality<br />legal<br />
  • 5. ems<br />ERP<br />EDI<br />CAD/CAM/CAE<br />AMS<br />DMS<br />CMS<br />SMS<br />
  • 6. What is ERP?<br />ERP software integrates all departments and functions onto a single system that can serve the needs of the entire company.<br />Some of ERP’s functions include:<br />Bookkeeping & Accounting<br />Human Resource Management<br />Planning Production<br />Supply-Chain Management<br />
  • 7. Erp system<br />
  • 8. Erp software<br />
  • 9. More Of What ERP can do<br />
  • 10. History of ERP<br />ERP has its roots in the MRP and MRPII systems of the 70’s and 80’s.<br />Came about as companies realized that the management and flow of information was just as important as materials and inventory management. <br />ERP has also evolved considerably with computer and technology advances. <br />
  • 11. Erp models and modules<br />Business forecasting, planning and control<br />Sales, distribution, invoicing<br />Production, planning and control<br />Material management<br />Finance and accounting<br />Personnel management<br />
  • 12. Sub modules<br />
  • 13. How should we implement ERP Systems?<br />People<br />Project Structure <br />Should be aligned to processes<br />Process<br />Implementation Process (outlined in detail) <br />Adapt your processes to those of the ERP.<br />Technology<br />Hardware<br />Software<br />Integrated Systems<br />
  • 14. Process<br />1. Definition and Analysis<br />Hold discussions with various functional personnel to establish the actual number of systems operating at client site, what they are used for, why and how often<br />Produce the Project Scoping Document outlining current situation, proposed solution and budgeted time<br /> Challenge : REQUISITE EXPERTISE - No two clients are the same<br />
  • 15. Process<br />2. Design<br />Prepare various functional reports - specifies current scenario and wish list<br />Prepare Design document which specifies how the system is going to work<br />Prepare test scripts to be followed on system testing <br />Map out the interface paths to various modules<br /> Challenge : INFORMATION SHARING - Availability of staff<br />
  • 16. Process<br />3. Build<br />Configure system as per set up document specifications i.e. transfer conceptual model into reality<br />Test system to verify accuracy (preliminary tests)<br /> Challenge : TECHNICAL ENVIRONMENT - System functionality<br />
  • 17. Process<br />4. Transition<br />Train users on their specific areas<br />Assist in test data compilation and system testing by users<br />Finalise the Live system and captured opening balances<br /> Challenge : USER RESISTANCE Understanding and acceptance data preparation<br />
  • 18. Process<br />5. Production<br />Official hand holding<br />Effectiveness assessment<br />Business and Technical Direction recommendations<br />
  • 19. Technology<br />Technology is an enabler, not the driver (it is there to assist the organisation to achieve business goals)<br />It is a means to an end, not the end<br />
  • 20. Erp product characteristics<br />The process design of data, transaction, application or system processing is collaborative and parallel.<br />The design reduces processing time of transaction enables faster decision-making and reduces cost of business processing.<br />ERP applications in different functional areas are capable of accepting the required input through import/export facility, system interface or direct connectivity.<br />
  • 21. Features of erp<br />Business rules embedded in process.<br />Extensive use of stored procedures, triggers and alerts.<br />Stagewise cost data capture for analysis and decision making.<br />Resource planning, scheduling and management.<br />Creates knowledge databases using data warehousing and data mining applications.<br />Can run in different network environments.<br />Use object and component technologies.<br />
  • 22. Benefits of erp<br />Better management of resources.<br />Increasing productivity. <br />Customer satisfaction due to shorter delivery.<br />Simultaneous activation of the decision centers.<br />Business operation transparency.<br />Releasing burden on middle level management.<br />Different view of business.<br />Access of database distributed over the organization.<br />Makes management alert at number of points for making decisions.<br />
  • 23. Benefits of erp<br />Work flow automation.<br />Faster communication and direct connection.<br />Scalable architecture<br />Higher level maintenance.<br />Consistency in operations.<br />Knowledge driven management.<br />Scope can be enlarged through internet/intranet.<br />Improvement in quality.<br />Decision making tools are user friendly.<br />
  • 24. Erp product evaluation<br />Business scope vs. application scope.<br />The degree of deviation from the std. ERP products.<br />Ease of use.<br />Flexible design.<br />Ability to migrate to the ERP environment from present<br />Level of intelligent use of ‘Help’, error messages.<br />Versatility of the solution.<br />Rating on performance, response and integration.<br />Product quality in terms of security, reliability, precision of results. <br />Solution architecture and technology.<br />Up-gradability.<br />
  • 25. Erp implementation<br />Product Mapping to RDD (2)<br />Domain Analysis<br />Requirement Analysis : RDD (1)<br />Gap analysis for review (3)<br />User Training<br />*<br />Hand Holding<br />*<br />Critical Process Testing<br />*<br />User Feedback and Review (7)<br />Functional Implementation (5)<br />Deploy fully and go live as planned (8)<br />Project and Process Review (9)<br />ERP Product Configuration (4)<br />Technical Implementation (6)<br />
  • 26. Ems and mis<br />Today’s enterprise has ERP SCM, CRM implementations up and running effectively, an integrated system of ERP, SCM, CRM is called EMS. <br />The MIS is required to maximize the process productivity and performance.<br />The conventional MIS design is more or less embedded in the ERP solution.<br />The ERP through MIS design, improves the decision making skills of individuals very effectively.<br />The qualitative change is MIS design due to paradigm shift of traditional business to e-business. <br />
  • 27. EMS Model<br />
  • 28. Super structure of EMs<br />Data warehousing and data mining<br />Executive information system<br />OLAP and Query processing<br />Decision Support Systems<br />Knowledge Management System<br />
  • 29. references<br />WamanJawadekar, "Management Information Systems Text & Cases- A Digital Firm Perspective” , 4th Edition, Tata McGraw-Hill Education Private Limited.<br />Tushar B Kute,<br />Sandip Institute of Technology & <br />Research Centre, Nashik<br />tbkute@gmail.com<br />

×