Work space change management
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Work space change management

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Presentation of my master's thesis: change management and employee in the work space: A case study.

Presentation of my master's thesis: change management and employee in the work space: A case study.

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  • http://www.bestpractice.dk/aviva/media/hbr-artikler/knowledge_workers_the_biggest_challenge.pdf

Work space change management Work space change management Presentation Transcript

  • Constructing change management and the employee in a work space: A case study of an organisational change project Tuomas Kamppila 12.11.2013
  • Contents 1. The aim 2. Theory and methods 3. Findings - Management, change, & work space
  • The aim • How do employees construct (change) management in the work space?
  • Theory and methods 1. Assumptions of management: Labour vs. knowledge 2. Change management vs. organisational change 3. Space as a dimension of management • A critical social constructionist perspective • Interviews, observations, & documentation • Subject positioning: thematic analysis
  • Findings: 1/3 - Management • Managers plan, employees do • Rationalization: Increase efficiency • ...of what you measure • ...In social sciences: few objective facts • Productivity: standardize tasks
  • Findings: 2/3 – Change • Managers plan, employees do: agents, recipients • Label someone as “resistance”: decrease feedback possibilities • Label someone as “ambivalent”: increase dialogue • Change associated with restructurings • Global-local: little perceived agency
  • Findings: 3/3 - Work space • Cost efficiency = main driver of work space design • Less sqm = more efficient • Work productivity = the invisible cost • Knowledge work requires a space to concentrate in • Division into similar departments sets fences for interaction • Yet space is seen as a ”frame” • Where do people want to interact? • At the corridors – it’s genuine • The space does look great
  • Tuomas Kamppila 12.11.2013 Thank you!