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BETTER LIFE, BETTER CITY
-sharing inspiration

                                                             Finland, the living laboratory
                                                                    of the aging societies


        Smart Growth and Health Care City
          – to live a healthier life trough
                   preventive care
               The 7th World Technopolis Association
                      International Conference,
                   Industrial Technology Research
                Institute, Hsinchu City, Taiwan R.O.C.
           http://www.newsweek.com/feature/2010/the-world-s-best-countries.html
Laurea with multiple Centre of Excellence awards
 in the Helsinki Metropolitan Area
                                                                           My heart resonates for:
                                                   The reconciliation of the controversial realities
                                                                            related to innovation -
                                                                    the Virtuous Innovation Circle




                                                                        PhD (Industrial Management)
                                                                         MSc (Public Administration)
                                                                            MSc (Physical Education)

       DIRECTOR, DR. TUIJA HIRVIKOSKI
       LAUREA UNIVERSITY OF APPLIED SCIENCES,

       COUNCIL MEMBER OF THE EUROPEAN NETWORK OF LIVING LABS (ENOLL),

       STEERING GROUP MEMBER AT HELSINKI LIVING LABS, IN SENDAI-FINLAND
       WELLBEING CENTRE AND IN THE AMBIENT ASSISTED LIVING E2C PROJECT
we believe it is possible to create a holistic healthcare ecosystem in which
diverse healthcare service end users, different healthcare service companies,
research and development institutions, and the governmental healthcare agencies
across different European’s countries will gather together to generate both
                   systemic solutions to fulfill future global
incremental and radical
healthcare needs, involving the Social and physical health promotion,
disease prevention, cure and rehabilitation
Borderless open and systemic innovation for
             global needs and healthy living, and
                          for “unstructured problems”,
                             and market opportunities related to
                            healthy aging of societies.


                                      Tailored local solutions
                          and Integrated,
                                   supplementery,
                              and leveraged resources


                            Social cultural insights
                                   and shared   knowledge
“The most positive thing we can say
                                                                       about aging today is that we accept it, if
                                                                       it is followed by youthful behaviour.”
                                                                       (Blaakilde, 2008)


Adapted from Labonte, R. (1998), A community development approach to health promotion:
a background paper on practice, tensions, strategic models and accountability requirements for health
authority work on the broad determinants of health, Health Education Board of Scotland, Research
Unit on Health and Behaviour Change, University of Edinburgh, Edinburgh.



A COMMUNITY DEVELOPMENT
APPROACH TO HEALTH PROMOTION
Health and wellbeing
Quality of life, functional
    independence,
        wellbeing              mortality, morbidity,
                                    disability




              Labonte, R. (1998)
The factors affecting health and wellbeing
Labonte, R. (1998)         Protective
                                                           Risk factors
                             factors

                           Psychosocial factors             Psychosocial factors


                         Healthy conditions and
                                                              Risk conditions
                             environments

                             Effective health
                                                            Behavioural factors
                                services

                                 Healthy                       Physiological
                                lifestyles                      risk factors




                     Quality of life, functional
                         independence,
                             wellbeing             mortality, morbidity, disability
Quality of life, functional
    independence,
        wellbeing             mortality, morbidity, disability
Quality of life, functional
    independence,
        wellbeing
                              mortality,
                              morbidity,
                              disability
DEMAND AND USER DRIVEN POLICY –
   “NEW WELLSPRINGS OF VITALITY IN
   FINLAND AFTER THE CRISIS”




Finland highlights the human centric and systemic nature of innovation when
dealing with unstructured problems. On a global scale, climate economics, global
networks and open innovations will create new growth and businesses
                                                                      www.udi.fi
Average growth of turnover in Danish firms, 2005-2007
(Source: Fora & Statistics Denmark, 2010)
Finland, Ministry of Employment and the Economy Innovation department
(www.TEM.fi/INNO)
(Source on case studies: Gemic 2010, forthcoming)

                                              HELSINKI

                                             MIKKELI
                                                                 Transformation
                                  NOKIA
                                                                  of industry &
                                                                      society
                           KONE

             RAUTARUUKKI                  New competitive
                                            advantages
     TAPIOLA

WÄRTSILÄ                  Rethinking
                      the value creation
                    opportunities to users

     User-
    driven
  innovation


 Petri lehto, Ministry of Employment and the Economy Innovation department
 (www.TEM.fi/INNO)
Policy framework
                                    Ministry of Employment and the Economy

                               The central elements of user-driven innovation policy

Knowledge and                      Regulatory reform                     Infrastructure                        Incentives for user-
 capability                                                                improvements                         driven innovation
 development                       • Better utilisation of
                                     public sector held data             • ICT infrastructure                  • Financial incentives
• Research                           and user information                - Improvements targeting better       - New instruments for supporting
- More emphasis on user-driven     - Evaluation of data protection           quality, trust and more open        user-driven innovation
  innovation                         and privacy regulations                 architectures                     - New financing criteria for
- Development of indicators for    - Making public sector held data      -   Open and interoperable ICT-         existing instruments enabling
  user-driven innovation             more readily usable for user-           infrastructure supporting user-     better support for user-driven
                                     driven innovation activities            driven innovation especially        innovation
                                                                                                               - Other new types of incentives
• Education                                                                  within the public sector
                                   • Collaboration with                                                          for open innovation and for
- Users’ role as an active and
                                                                                                                 public sector context
  responsible participants           users                               • Development platforms
- Multi-disciplinary education     - Regulatory reform to empower          and environments for
  and multi-skilled citizens         citizens influence and ability to
                                                                           public private                      • Building user
- Emphasis on arts and design        make choices                                                                awareness and
  related knowledge and skills     - Stimulus for partnerships in          partnership
                                                                         - Support for networks that
                                                                                                                 channels of influence
- Strategic design as a business     public service production
                                                                                                               - Raising awareness of user-
  development tool (e.g. service                                           enable user-driven innovation
                                                                                                                 driven innovation among
  design)                          • Intellectual property                 activities reaching across
                                                                                                                 citizens, businesses and public
- Intellectual property and        - Renewal of the institutional          different sectors and branches
                                                                                                                 sector
  intellectual asset management      framework to make it more             of administration
                                                                                                               - Stimulus for user influence
  in open innovation context         suitable and supportive for                                                 through empowerment and
                                     open and user-driven                • Renewal of public                     improved channels of influence
• Methods and tools                  innovation                            sector services
- Better availability and use of   - More consistent regulation of       - Promoting user-driven
  advanced methods including         the intangible value and              development as a mainstream
  foresight , business               liabilities resulting from user-      activity within the public sector
  ethnography, internet and user     driven innovation activities        - Adoption of service design
  needs analysis                                                           principles in the public sector
Policy framework
                      New Tekes funding for user driven innovation
                                                     User-innovations by opening of public sector
                           The central elements of user-driven innovation policy
                                                         information
                      • Background:
                                o User driven innovation is often performed
Knowledge and                         Regulatory reform              − Influencing the
                                   on research and development Infrastructure development Incentives for user-
                                                                         platforms                             of legislation
 capability
                                o Market validation is of              (especially Act on Criteria for Charges Payable to the
                                                                           improvements                         driven innovation
 development                          • Better utilisation often the bottleneck for
                                   commercialisation and especially crucial for and improvement ofincentives
                                        public sector held data
                                                                       State), availability
                                                                         • ICT infrastructure                 • Financial
                                                                                                                               information
• Research                         user and userof data protection
                                                    information
                                        driven innovation              and conditions for usage (workinginstruments in supporting
                                                                         - Improvements targeting better      - New groups for MTC,
- More emphasis on user-driven        - Evaluation
                                        and privacy regulations
                                                                       MFquality, trust and more open
                                                                             and ME)                            user-driven innovation
                                                                                                              - New financing criteria for
  innovation                                                               architectures
- Development of indicators for                  Enhancing Design-thinking interoperable ICT-
                                      - Making public sector held data
                        • Pilots, demonstrations, Living Labs, testbeds, - Open and                             existing instruments enabling

                           learning environmentsactivities − Assessing together
  user-driven innovation                more readily usable for user-                                           better support for user-driven
                                                                           infrastructure supportingwith stakeholders the need to
                                                                                                    user-
                                        driven innovation                  driven innovation especially         innovation
• Education                                      − Formulating commonthe public sector objectives and types of incentives
                                                                       setwithinadevelopment
                                                                            up national contact pointOther new
                                           Increasing awareness for user-driven
                                                                                                              - for speeding up the
                                      • Collaboration with                                                      for open innovation and for
                             utilisation the platform usage was funded public sector information, distribution of
- Users’ role as an active and                                         opening of
     StrengtheningEarlier: onlyof user- assessing the need to strengthen and centralise national
                        •                                                                                       public sector context
  responsible participants              users innovation                 • Development platforms
            driven innovation platforms tasks in promoting design (e.g. networkingCouncil)
- Multi-disciplinary education        - Regulatory reform to empower   information and UKfor
                                                                           and environments Design
                                                                                                             of players
  and multi-skilled citizens         citizens influence and ability to
                                                                               public private                 • Building user
                         • Now also investments in platforms are being
- Emphasis on arts and design          make choices                                                              awareness and
                                          − A partnerships in − Piloting projects as part in Helsinki Region
      − Setting upfunded - Stimulus− Labs website (Udi.fi) willuser-innovationsof thechannels of influence
                             a national Livingfor new
  related knowledge and skills                                                 partnership
                                                         Piloting service design be                                World
- Strategic design as a business       public service production             - Support for networks that
             network and mechanism to lead
  development tool (e.g. service                   established for spreading user-driven innovation spreading good practices and
                                                         Design CapitalInfoshare –project and
                                                                            project and raising awarenessRaising awareness of user-
                                                                               enable
                                                                                                               - about
                                                                                                                 driven innovation among
  design)                            • Intellectual opportunities of service modelsin renewing public businesses and public
             it. The objective is to develop the   awareness of user-driven sectors and branches widelycitizens,
                                                          property         operating design more
                                                                               activities reaching across          in Finland
- Intellectual property and          - Renewal of the institutional            different
             network and methodologyinnovation and for networking
  intellectual asset management        frameworkand      services
                                                     to make it more           of administration
                                                                                                                 sector
                                                                                                               - Stimulus for user influence
  in open innovation context
             opportunities for businesses supportivethe field • Renewal of public
                                       suitable and to in for
                                                   actors                                                        through empowerment and
                                       open and user-driven
                                                  −
                                       network Activating utilisation of services in small and mediumchannels of influence
             utilise it, linking the innovation with
• Methods and tools                                                            sector design
                                                                                                                 improved
                                                                                                                            sized
             EU network
- Better availability and use of     - More consistent regulation of
                                                         enterprises with Promoting user-driven
                                                                             - the help of developer organisations and
  advanced methods including              − Inno-Suomi Award 2010 to as a mainstream
                                       the intangible value and                development
  foresight , business                 liabilities resulting from user- renewing publicthe public sector services for
                                                         networks,             activity within enterprise
  ethnography, internet and user                   highlight user-drivenAdoption of service design
                                       driven innovation activities          - innovation
  needs analysis
                                                         supporting utilisation ofin the public sectorDesignStart)
                                                                               principles
                                                                                            design (e.g.
User driven innovation: Less organized, yet success stories can be recognized

                                                             Forest and            • Theseus: User focused
           What is demand and user-driven innovation aiming
                                • Software concept           chemicals             product design
                                                             NEW TOOLS
             • Demola.fi
           •   PROFCOM
                         Software and
                         digital media
                                       at? Machinery, mate- • Fimecc (CSTI)
                                           rials, production
                                                            IMAGE CHANGE

                                      industries
          • IDEAnet, Vectia:                                                          DESIGN
          everyday                   SERVICE PROVIDING                             COMPATIBILITY
                                         SOFTWARE                                 OF DATA SYSTEMS            • Foresight and
          observation
                                                                                                             innovation research
• Hapimm: Usability study of
mobile equipment
                         Telecom and                                                       Real estate and            • Tee Parannus
• Open source                                                                                                         campaign
software, Google,        electronics                          Tekes                        construction
Facebook                  industries                                                       USER DRIVEN DESIGN          •Tekes Tori web
                               SOCIETIES
                                                            activities                      OF REGIONS AND
                                                                                                                       portal
                                                                                               BUILDINGS
                             REGULATION
• SUXES                                                       on UDI                                                  • Built Environment
                                                                                                                      Innovations (CSTI)
 • Field of ICT (CSTI)
                                                                                   Energy and                • Design of oil destruction
    • User Driven Open             Bio and health
    innovation                                                                     environment               service
                                   technologies
                                                                                    ENERGY METERS
             • Personified          NEW USER DRIVEN
                                       MARKETS
                                                          Health and well
             medical                                                                                         • In developing countries
                                                          being, services
             treatment                                                                                       involving civic organizations
                                                            INFRASTRUCTURE                                   in development work
                                                         (PATIENT INFORMATION)




                                                                                                                                             14.10.
                                     • Forum Virium:         COMPATIBILITY




                                                                                                                                             2009
                                                                                     • Cleen (CSTI)
                                     Healthy city

                                                              • Service voucher
             Tekes activities in customer interface; the darker the colour, the more strongly the activity promotes UDI
Throughout LinvingLabs - towards the supported
self-care and participation to health and inclusion




Engage people to the preventive health and social care service and product
development and to the development of the mechanisms affecting the awareness,
values and believes, emotions and behavior related to self care
Human centric design and participation in all levels
Multi-innovation in a
                                             supportive self-care
multilayer environment
-technological innovation
                                                                 • facilitate innovation
-product innovation                      macro level               generation and innovation
                                    A country as a LL for          diffusion
-service innovation
                                   wellbeing and good life       • good life & cost efficiency
-social innovation
-process innovation                       meso level
                                                                 • develop and apply
-societal innovation              City and service providers       innovative services
                                      as a bases for a LL
-managerial innovation
-business innovation                      micro level
                                                                 • permanent transformation
-...                               Citizens, clients, users as
                                                                   in ones own behaviour
                                   the experts of good life        and habits
                                        the core of LLs

=> Wellbeing ecosystem
based on the public-private-
people partnership
Transforming Medicine in the 21st
 Century E.A. Zerhouni, Director, National
            Institute of Health

• Pre-emptive - Better means for prevention
• Predictive - Predictive tools, genome mapping
• Personalized - Individually tailored interventions for
  patients
• Participatory - Participation of citizens and patients,
  team work, networking, change of information
"the science and art of helping people
                                           change their lifestyle to move toward a
Health promotion                           state of optimal health“
what a specific product or a
predetermined solution must do to
facilitate the user in accomplishing        a health promotion strategy "aimed at
his/her goal?                              informing, influencing and assisting
                                           both individuals and organizations so
                                           that they will accept more
                                           responsibility and be more active in
                                           matters affecting mental and physical
                                           health"

                                           “community and individual measures
                                           which can help... [people] to develop
...from an obligation and responsibility   lifestyles that can maintain and
towards a supported opportunity and        enhance the state of well-being".
enjoyment!
Survey of Health, Ageing and
      Retirement in Europe (SHARE)
• about 10 per cent of the population is engaged in
  voluntary work, about 17 per cent in informal help and
  about 5 per cent in caring for a sick or disabled person
• a consistent association is found between engagement
  in one of these activities and well-being. Men and
  women who are socially productive exhibit significantly
  better self-rated health, less depressive symptoms and
  bodily symptoms and their quality of life is higher
• the experience of reciprocity within social engagement
  matters quite substantially for well-being
                                Johannes Siegrist and Morten Wahrendorf
Ranking care for the dying - Quality of death
   A ranking of care for the dying by country

• It rates 40 mostly rich countries by how well they
  care for the dying. Britain tops the table. For all
  the health care system's faults, British doctors
  tend to be honest about prognoses, the mortally
  ill get plentiful pain killers and a well-established
  hospice movement cares for people near death.
• Countries such as Denmark and Finland rank
  lower because they concentrate more on
  preventing death than on helping people die
  without suffering pain, discomfort and distress.
WHAT IF?
in the future, healthcare systems will integrate the best parts of Asian
and European knowledge and the concepts of good life
Preventive healthcare - operative environment                                        National
        Enablers                                            East-Asian-European Aging Societies                                   & EU
                                                               Integrated RDI and Education                                      Funding
                                                                                                                  studypath


                                   User centered wellbeing
                                   and related methods
                                                                                                                                e.g. Laurea LL
Corecompetences RDI projects and




                                                                                                                                      TUE




                                                                                                                                                 Knowedge production
                                   Wellbeing technology
                                                                                                                                 e.g. NTU
          eduvation




                                   Quality of wellbeing
                                   cervices                                                                                      e.g. TFU

                                   Business models and                                                                          e.g. Aalto/
                                   industry transformation
                                                                                                                                     SF
                                   Anticipation and                                                                                 e.g.
                                   evaluation                                                                                   Hallym Unv.
resources
 Human




                                                                   Nursing           Processess
                                         professionals
                                                                                     KIBS            international expertice
                                        with the students          Accountancy      ehealth              user centerd methods
                                                                                                                                  RDI portfolio and
                                                                                                                                 Educational servises
                                                                             Business innovations (arvontuotanto,prosessit)
             IInnovation
               services




                                                                              Development of Nursing and related service
                                                                                        (user centered, proactive,)
                                                                                 Wellbeing technology (e-health palvelut)
Liveliness Promotion for health
and wellbeing NORDIC WALKING IN JAPAN; JAPAN-
FINLAND JOINT PROJECT by Takayuki Kawamura, TFU Proactive Health and
Wellbeing Center




                         Every exercise in the NW group was supervised by
                         2-3 experienced trainers and community
                         volunteers.
Liveliness Promotion for health and wellbeing,
NORDIC WALKING IN JAPAN; JAPAN-FINLAND JOINT PROJECT by Takayuki
          Kawamura, TFU Proactive Health and Wellbeing Center



• Prevention
  – implies negative message (i.e. Life-threatening
    conditions) for promoting health
  – measured and evaluated as medical point of
    view
• Liveliness
  – gives positive message for promoting better
    (holistic) health
  – is contagious: the more lively the community
    appears to be, the more likely an individual is
    to participate.
http://lbdconference.laurea.fi/index.html




how can the higher education institution play its own role?

LAUREA ORCHESTRATES THE
DIFFERENT MEANINGS
To learn cultural meanings is social activity, and to think about
                         those meanings is anticipation of social activity.
                 Meaning is use. The action and its consequence must be joined in
                 perception. This relationship is what gives meanings to grasp it is
                               the objective of intelligence (J.Dewey)
Institution                                                                                      Personal
 meaning         Strategic     Business                               Execution      Design      meaning
enviroment     environment   environment                             enviroment   environment   enviroment


                                        Laurea LbD Living Lab




                                                Table for
                                              orchestration




   Political     Enablers    Utilizer                                       Developer
  guideline
                                                                                                  User
                                                 Third side
                                              licence, franchiser…
promote good life among the senior citizens
EMPOWERING METHODS
Passion for life - Jönköping & Espoo
To develop conditions for a full healthy life with a high
  quality of life for elderly people
To test procedures to find new methods that can affect
  the overall goal we all probably aim for: best possible
  life – the whole life


To incite senior citizens to take their own responsibility
  for preventive work for as rich and healthy a life as
  possible
To find messengers who can communicate knowledge
  and methods and spread ideas
                                          www.lj.se/passionforlivet
Passion for life - life cafés, which are rooms of
    possibilities where everybody´s experiences
             contribute to improvements
                                    www.lj.se/passionforlivet
Constant renewal is necessary
Passion for life
- good health and quality of life
         six life cafes
Advanced and Connected Smart Cities - towards digital, green and open
communities

SMART CITIES
Europe 2020 Strategy
          A strategy for smart, sustainable and inclusive growth




       • Smart growth: developing an economy based on
         knowledge and innovation
       • Sustainable growth: promoting a more resource
         efficient, greener and more competitive economy.
       • Inclusive growth: fostering a high-employment
         economy delivering social and territorial cohesion.


alvaro.oliveira@alfamicro.pt                                       35
Digital Agenda for Europe

•    Consumers: a vibrant digital Single Market and high-speed internet access.
•    Workers – rifgt skills for the digital era.
•    Patients and doctors – using ICT for sustainable healthcare.
•    Manufacturing industry – the oportunities of an interoperable digital economy.
•    The ICT industry – research and innovation for the digital economy.
•    Small and medium-size enterprizes (SMEs) – eGovernment to ease the functioning
     of SMEs.
•    Artists, authors, musicians.
•    The environment – using ICT to reduce our environmental footprint.
•    Researchers – increased and joined-up ICT researching funding.
•    Pre-commercial Procuremment of Innovation.
•    Chilçdren and their parents: being safer online.
•    Older and disabled people – new opportunities.
•    People in rural and remote areas – connecting communities.



alvaro.oliveira@alfamicro.pt
European RDI Policies
                •    FP7 Programme
                •    CIP Programme
                       •       Thematic Domains
                       •       Smart Cities
                       •       Smart Regions
                •    PPP Programmes
                       •       Future Internet
                       •       Factory of the Future
                       •       Electric Car
                       •       Efficient Buildings
                •    Regional and cross-border development.
                •    Pre-Commercial Procurement of Innovation.

                 The European RDI policies foster partnerships for collaborative human-
                   centric, user-driven open innovation methodologies as provided by
                                         Living Lab eco-systems.
alvaro.oliveira@alfamicro.pt
European RDI System
                                                  Innovation Policy
                                                    Instruments


                                                   Pre-Commercial
                                              Procurement of Innovation

                              User
                             Citizen                   European           Global
                                                Institute of Technology
                            Consumer                                      Market
                           Communities
                                                       ENoLL




                                         Early Adopters / Lead Markets




alvaro.oliveira@alfamicro.pt
                                                                                   38
European Network of Living Labs
           (ENoLL)
                                       (212)




                                               1st Wave – 19
                                               2nd Wave – 32
                                               3rd Wave – 68
                                               4th Wave – 93




        alvaro.oliveira@alfamicro.pt
EU promotes Advanced and Connected Smart
     Cities - towards digital, green and open
                   communities
• New and innovative ways of using information and
  communication technologies to support the planning and
  implementation of strategies and services which will contribute
  to urban sustainability
• E.g. Helsinki Region Infoshare opens up regional public
  databases. Information will be available for citizens,
  corporations, universities, research institutes and municipal
  administration free of charge. By opening up their databases, the
  Helsinki Region Infoshare cities wish to increase their citizens’
  understanding of the development of the cities and to improve
  opportunities for citizen participation through transparency.
  Open and easy availability of regional information can create
  new services and business in the region, and it can boost
  research and development activities.
Ubicom - Embedded ICT 2007-2013
      The Ubicom – Embedded ICT program run by Tekes is
     focused on developing and piloting embedded IT
     solutions. The area is expected to play a key role in
     the next stages of the development of IT, offering
     promising opportunities for business growth. In
     addition to the development of technology solutions
     and applications, the program also provides support
     for business development.

     Finland at the top of the IT world
     Extensive study finds: Finland has the best business
     environment in the world and the second-most
     competitive operating environment for IT businesses.
Healthy Helsinki Living Lab of
                  wellbeing in Helsinki
      a comprehensive approach to the challenges in disease prevention
      and health promotion: e.g. Personal Health Record (web service), Mobile
       Health (feedback on your exercise habits), Mobile dental care (high risk
                     groups), Sport equipment from the library




Marianne.Dannbom@forum.virium
Healthy Helsinki Living Lab - Solutions are
needed in three substance areas and in one
               enabling area
SAFE HOME CaringTV        Investigates, develops, produces and evaluates
paula.lehto@Laurea.fi     interactive program and wellbeing services for
http://www.caringtv.fi/
                          promoting the health and wellbeing of various
                          client groups, broadcasts interactive program
                          and e-services via CaringTV and other
                          technological platforms
                                                         seniors’ comments:
                                                         “dignity to life”
                                                         “a stimulating moment
                                                         in everyday life”
                                                         “It is good to notice
                                                         that there are aging also in
                                                         other parts of Finland”




                                                                               44
Laurea CaringTV
        CaringTV is a pioneer in producing fresh and
        increasingly more versatile services. With
        CaringTV it is possible to bring different
        programmes and services directly to homes
        through television.

        CaringTV maintains and supports cognition and
        communicational skills and social relations of the
        elderly. It also provides stimulating activity and
        therefore reduces feelings of loneliness within
            the elderly.

         In the future it is important to develop CaringTV
        to be even more individualized and versatile to
        serve the needs of different target groups.

        Reference: Laurea Thesis, Field research
        HyvinvointiTV Vantaan kotihoidon asiakkaiden
            elämänlaadun edistäjänä by Saksi, Anna and
            Nupponen, Sirpa (2008)
paula.lehto@Laurea.fi
E2C
E2C develops, test s and deploys a web service,
    which stimulate and facilitates personal
    storytelling, and enable interest-based
    connections and communication among
    elderly and thereby empower them and enrich
    their life. The E2C focuses on finding a solution
    to the very challenging issues:
1. Preventing the internal experience of loneliness
    as this is strongly associated with
    dissatisfaction with life.
2. Develop a new innovative solution for an
    emergent EU market for “preventive social
    technology”, consisting of the increasing part
    of elderly people age 65+
3. Creating implementation strategies that allow
    the solution a place in the service ecology of
    elderly care by contributing to a stop in the
    predicted rise (up by 4 – 8 % of GDP in 2025) in
    costs of health and long term care.
    www.express2connect.org
    anne.ayvari@Laurea.fi
                                                 Ethnographic methods unfold the hidden needs
MULTI-INNOVATION APPROACH
as long as most of the senior citizens keep going with their lives with
less than one thousand Euros per month cities cannot rely only on
expensive technological and service solutions
Societal innovation (ACSI) Koskela
            community
Societal innovation (ACSI) Koskela
  community and Loppukiri in Finland
• a sustainable business model for a community
  with world class utilities and services and a
  growing proportion of elderly
  –All the necessary means (financial innovations,
  methods and knowledge) are already here! The main
  challenge is our traditional mindset...

• how already available, tested financial models and
organisational forms, can be put together in new
ways to reap the benefits of both traditional and
new models in combination
Koskela Community - A new living laboratory
guiding principles:
1.     Testbed: The community is a testbed for new combinations and developments of
       social and financial approaches to improve citizens’ lifes.
2.     User-driven and –governed: The community and its development should
       naturally be user-driven and –governed, also when it comes to financial issues.
3.     Monitor what works – in a lifelong perspective: As a testbed, the community
       regularly must monitor ”what works”, what ”pays back” and what increases
       satisfaction and attractiveness of the community for the people living there.
4.     Don’t experience with people’s lifes: it only uses well-tested models and
       concepts in its financial model to begin with – but has the liberty of utilising
       them in new ways and combinations.
5.     Smart incentives: From the onset (planning phase) the community will embed a
       long term, positive SROI incentive structure: To maximise use of social and
       intellectual capital – and to minimise use of non-returnable financial capital.
6.     From service to collaboration: The community will explore how much mutual
       help can be moved from the ”service-domain” (i.e. With a provider and user-
       subject) to the collaborative domain (i.e. With partners and fellows collaborating
       and mutually helping each other)
7.     Craddle to craddle: Just as the community is for all ages, it should be build and
       managed on the ”craddle to craddle” environmental principle
Community - What could it look like?
The Community Investment Committee CIC invests in e.g. a new, evidence based approach or tool to minimize the need for special
reading classes in the local education for small children. The tool requires extra gadgets and training for the teachers. However, over time it
saves substantial resources in the education system by reducing special needs. CIC invests in the gadgets and training and over time the
ROI is split between the community and the municipal government (co-investors).

Public or public-private models for essential community services, that could include:
•Primary and secondary health care
• Education
• etc.

Social enterprise models for contractual community services could include:
• Collective afternoon childcare, gardening, etc.
• Or financial councelling, community homepages, IT-centres, etc.
• But also community cafe’s, restaurants, cultural centres

”ACSI Silver Potential” or a new Finnish subsidiary of The Specialist People Foundation (a global foundation providing new work
opportunities for people with special needs – cf. http://www.specialistpeople.com/ ).

Voluntary organisation for ad hoc and open community services or collaborations could include:
• parenting groups; cultural groups, etc.
• mentors, coaches and enablers for difficult situations (from parenthood challenges to career considerations and third career/”encore”
opportunities);
• versatile cultural, sport and edutational activities (from basketball to digital cocking classes)

The Community need/opportunity exchange, CEX, connects people with special needs and people with special abilities and willingness to
help on an ongoing basis. Every month community service credits are dispersed to the active contributors, ”hero’s” among specially active
or inventive contributors or ”couples” are systematically promoted, etc.

With an encouraging, transparent setup, the people of the community will most certainly over time develop numerous new variants of
how to help each other and optimise life in the community...
                              Lars Jannick Johansen, Director at Monday Morning, at lj@mm.dk
urban planning
as a Living Lab
- Sweden
•   LOPPUKIRI is a housing community for mid-life and elderly
Loppukiri                        people in urban surroundings in Helsinki.
Urban planning in a Living
Lab
A final spurt
by seniors and for
themselves
(Arabianranta)
Liveliness promotion for
  health and wellbeing

      Thank you!




        Passion for good life

      tuija.hirvikoski@laurea.fi

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Health and wellbeing smart life

  • 1. BETTER LIFE, BETTER CITY -sharing inspiration Finland, the living laboratory of the aging societies Smart Growth and Health Care City – to live a healthier life trough preventive care The 7th World Technopolis Association International Conference, Industrial Technology Research Institute, Hsinchu City, Taiwan R.O.C. http://www.newsweek.com/feature/2010/the-world-s-best-countries.html
  • 2. Laurea with multiple Centre of Excellence awards in the Helsinki Metropolitan Area My heart resonates for: The reconciliation of the controversial realities related to innovation - the Virtuous Innovation Circle PhD (Industrial Management) MSc (Public Administration) MSc (Physical Education) DIRECTOR, DR. TUIJA HIRVIKOSKI LAUREA UNIVERSITY OF APPLIED SCIENCES, COUNCIL MEMBER OF THE EUROPEAN NETWORK OF LIVING LABS (ENOLL), STEERING GROUP MEMBER AT HELSINKI LIVING LABS, IN SENDAI-FINLAND WELLBEING CENTRE AND IN THE AMBIENT ASSISTED LIVING E2C PROJECT
  • 3. we believe it is possible to create a holistic healthcare ecosystem in which diverse healthcare service end users, different healthcare service companies, research and development institutions, and the governmental healthcare agencies across different European’s countries will gather together to generate both systemic solutions to fulfill future global incremental and radical healthcare needs, involving the Social and physical health promotion, disease prevention, cure and rehabilitation
  • 4. Borderless open and systemic innovation for global needs and healthy living, and for “unstructured problems”, and market opportunities related to healthy aging of societies. Tailored local solutions and Integrated, supplementery, and leveraged resources Social cultural insights and shared knowledge
  • 5. “The most positive thing we can say about aging today is that we accept it, if it is followed by youthful behaviour.” (Blaakilde, 2008) Adapted from Labonte, R. (1998), A community development approach to health promotion: a background paper on practice, tensions, strategic models and accountability requirements for health authority work on the broad determinants of health, Health Education Board of Scotland, Research Unit on Health and Behaviour Change, University of Edinburgh, Edinburgh. A COMMUNITY DEVELOPMENT APPROACH TO HEALTH PROMOTION
  • 6. Health and wellbeing Quality of life, functional independence, wellbeing mortality, morbidity, disability Labonte, R. (1998)
  • 7. The factors affecting health and wellbeing Labonte, R. (1998) Protective Risk factors factors Psychosocial factors Psychosocial factors Healthy conditions and Risk conditions environments Effective health Behavioural factors services Healthy Physiological lifestyles risk factors Quality of life, functional independence, wellbeing mortality, morbidity, disability
  • 8. Quality of life, functional independence, wellbeing mortality, morbidity, disability
  • 9. Quality of life, functional independence, wellbeing mortality, morbidity, disability
  • 10. DEMAND AND USER DRIVEN POLICY – “NEW WELLSPRINGS OF VITALITY IN FINLAND AFTER THE CRISIS” Finland highlights the human centric and systemic nature of innovation when dealing with unstructured problems. On a global scale, climate economics, global networks and open innovations will create new growth and businesses www.udi.fi
  • 11.
  • 12. Average growth of turnover in Danish firms, 2005-2007 (Source: Fora & Statistics Denmark, 2010)
  • 13. Finland, Ministry of Employment and the Economy Innovation department (www.TEM.fi/INNO)
  • 14. (Source on case studies: Gemic 2010, forthcoming) HELSINKI MIKKELI Transformation NOKIA of industry & society KONE RAUTARUUKKI New competitive advantages TAPIOLA WÄRTSILÄ Rethinking the value creation opportunities to users User- driven innovation Petri lehto, Ministry of Employment and the Economy Innovation department (www.TEM.fi/INNO)
  • 15. Policy framework Ministry of Employment and the Economy The central elements of user-driven innovation policy Knowledge and Regulatory reform Infrastructure Incentives for user- capability improvements driven innovation development • Better utilisation of public sector held data • ICT infrastructure • Financial incentives • Research and user information - Improvements targeting better - New instruments for supporting - More emphasis on user-driven - Evaluation of data protection quality, trust and more open user-driven innovation innovation and privacy regulations architectures - New financing criteria for - Development of indicators for - Making public sector held data - Open and interoperable ICT- existing instruments enabling user-driven innovation more readily usable for user- infrastructure supporting user- better support for user-driven driven innovation activities driven innovation especially innovation - Other new types of incentives • Education within the public sector • Collaboration with for open innovation and for - Users’ role as an active and public sector context responsible participants users • Development platforms - Multi-disciplinary education - Regulatory reform to empower and environments for and multi-skilled citizens citizens influence and ability to public private • Building user - Emphasis on arts and design make choices awareness and related knowledge and skills - Stimulus for partnerships in partnership - Support for networks that channels of influence - Strategic design as a business public service production - Raising awareness of user- development tool (e.g. service enable user-driven innovation driven innovation among design) • Intellectual property activities reaching across citizens, businesses and public - Intellectual property and - Renewal of the institutional different sectors and branches sector intellectual asset management framework to make it more of administration - Stimulus for user influence in open innovation context suitable and supportive for through empowerment and open and user-driven • Renewal of public improved channels of influence • Methods and tools innovation sector services - Better availability and use of - More consistent regulation of - Promoting user-driven advanced methods including the intangible value and development as a mainstream foresight , business liabilities resulting from user- activity within the public sector ethnography, internet and user driven innovation activities - Adoption of service design needs analysis principles in the public sector
  • 16. Policy framework New Tekes funding for user driven innovation User-innovations by opening of public sector The central elements of user-driven innovation policy information • Background: o User driven innovation is often performed Knowledge and Regulatory reform − Influencing the on research and development Infrastructure development Incentives for user- platforms of legislation capability o Market validation is of (especially Act on Criteria for Charges Payable to the improvements driven innovation development • Better utilisation often the bottleneck for commercialisation and especially crucial for and improvement ofincentives public sector held data State), availability • ICT infrastructure • Financial information • Research user and userof data protection information driven innovation and conditions for usage (workinginstruments in supporting - Improvements targeting better - New groups for MTC, - More emphasis on user-driven - Evaluation and privacy regulations MFquality, trust and more open and ME) user-driven innovation - New financing criteria for innovation architectures - Development of indicators for Enhancing Design-thinking interoperable ICT- - Making public sector held data • Pilots, demonstrations, Living Labs, testbeds, - Open and existing instruments enabling learning environmentsactivities − Assessing together user-driven innovation more readily usable for user- better support for user-driven infrastructure supportingwith stakeholders the need to user- driven innovation driven innovation especially innovation • Education − Formulating commonthe public sector objectives and types of incentives setwithinadevelopment up national contact pointOther new Increasing awareness for user-driven - for speeding up the • Collaboration with for open innovation and for utilisation the platform usage was funded public sector information, distribution of - Users’ role as an active and opening of StrengtheningEarlier: onlyof user- assessing the need to strengthen and centralise national • public sector context responsible participants users innovation • Development platforms driven innovation platforms tasks in promoting design (e.g. networkingCouncil) - Multi-disciplinary education - Regulatory reform to empower information and UKfor and environments Design of players and multi-skilled citizens citizens influence and ability to public private • Building user • Now also investments in platforms are being - Emphasis on arts and design make choices awareness and − A partnerships in − Piloting projects as part in Helsinki Region − Setting upfunded - Stimulus− Labs website (Udi.fi) willuser-innovationsof thechannels of influence a national Livingfor new related knowledge and skills partnership Piloting service design be World - Strategic design as a business public service production - Support for networks that network and mechanism to lead development tool (e.g. service established for spreading user-driven innovation spreading good practices and Design CapitalInfoshare –project and project and raising awarenessRaising awareness of user- enable - about driven innovation among design) • Intellectual opportunities of service modelsin renewing public businesses and public it. The objective is to develop the awareness of user-driven sectors and branches widelycitizens, property operating design more activities reaching across in Finland - Intellectual property and - Renewal of the institutional different network and methodologyinnovation and for networking intellectual asset management frameworkand services to make it more of administration sector - Stimulus for user influence in open innovation context opportunities for businesses supportivethe field • Renewal of public suitable and to in for actors through empowerment and open and user-driven − network Activating utilisation of services in small and mediumchannels of influence utilise it, linking the innovation with • Methods and tools sector design improved sized EU network - Better availability and use of - More consistent regulation of enterprises with Promoting user-driven - the help of developer organisations and advanced methods including − Inno-Suomi Award 2010 to as a mainstream the intangible value and development foresight , business liabilities resulting from user- renewing publicthe public sector services for networks, activity within enterprise ethnography, internet and user highlight user-drivenAdoption of service design driven innovation activities - innovation needs analysis supporting utilisation ofin the public sectorDesignStart) principles design (e.g.
  • 17. User driven innovation: Less organized, yet success stories can be recognized Forest and • Theseus: User focused What is demand and user-driven innovation aiming • Software concept chemicals product design NEW TOOLS • Demola.fi • PROFCOM Software and digital media at? Machinery, mate- • Fimecc (CSTI) rials, production IMAGE CHANGE industries • IDEAnet, Vectia: DESIGN everyday SERVICE PROVIDING COMPATIBILITY SOFTWARE OF DATA SYSTEMS • Foresight and observation innovation research • Hapimm: Usability study of mobile equipment Telecom and Real estate and • Tee Parannus • Open source campaign software, Google, electronics Tekes construction Facebook industries USER DRIVEN DESIGN •Tekes Tori web SOCIETIES activities OF REGIONS AND portal BUILDINGS REGULATION • SUXES on UDI • Built Environment Innovations (CSTI) • Field of ICT (CSTI) Energy and • Design of oil destruction • User Driven Open Bio and health innovation environment service technologies ENERGY METERS • Personified NEW USER DRIVEN MARKETS Health and well medical • In developing countries being, services treatment involving civic organizations INFRASTRUCTURE in development work (PATIENT INFORMATION) 14.10. • Forum Virium: COMPATIBILITY 2009 • Cleen (CSTI) Healthy city • Service voucher Tekes activities in customer interface; the darker the colour, the more strongly the activity promotes UDI
  • 18. Throughout LinvingLabs - towards the supported self-care and participation to health and inclusion Engage people to the preventive health and social care service and product development and to the development of the mechanisms affecting the awareness, values and believes, emotions and behavior related to self care
  • 19. Human centric design and participation in all levels Multi-innovation in a supportive self-care multilayer environment -technological innovation • facilitate innovation -product innovation macro level generation and innovation A country as a LL for diffusion -service innovation wellbeing and good life • good life & cost efficiency -social innovation -process innovation meso level • develop and apply -societal innovation City and service providers innovative services as a bases for a LL -managerial innovation -business innovation micro level • permanent transformation -... Citizens, clients, users as in ones own behaviour the experts of good life and habits the core of LLs => Wellbeing ecosystem based on the public-private- people partnership
  • 20. Transforming Medicine in the 21st Century E.A. Zerhouni, Director, National Institute of Health • Pre-emptive - Better means for prevention • Predictive - Predictive tools, genome mapping • Personalized - Individually tailored interventions for patients • Participatory - Participation of citizens and patients, team work, networking, change of information
  • 21. "the science and art of helping people change their lifestyle to move toward a Health promotion state of optimal health“ what a specific product or a predetermined solution must do to facilitate the user in accomplishing a health promotion strategy "aimed at his/her goal? informing, influencing and assisting both individuals and organizations so that they will accept more responsibility and be more active in matters affecting mental and physical health" “community and individual measures which can help... [people] to develop ...from an obligation and responsibility lifestyles that can maintain and towards a supported opportunity and enhance the state of well-being". enjoyment!
  • 22. Survey of Health, Ageing and Retirement in Europe (SHARE) • about 10 per cent of the population is engaged in voluntary work, about 17 per cent in informal help and about 5 per cent in caring for a sick or disabled person • a consistent association is found between engagement in one of these activities and well-being. Men and women who are socially productive exhibit significantly better self-rated health, less depressive symptoms and bodily symptoms and their quality of life is higher • the experience of reciprocity within social engagement matters quite substantially for well-being Johannes Siegrist and Morten Wahrendorf
  • 23. Ranking care for the dying - Quality of death A ranking of care for the dying by country • It rates 40 mostly rich countries by how well they care for the dying. Britain tops the table. For all the health care system's faults, British doctors tend to be honest about prognoses, the mortally ill get plentiful pain killers and a well-established hospice movement cares for people near death. • Countries such as Denmark and Finland rank lower because they concentrate more on preventing death than on helping people die without suffering pain, discomfort and distress.
  • 24. WHAT IF? in the future, healthcare systems will integrate the best parts of Asian and European knowledge and the concepts of good life
  • 25. Preventive healthcare - operative environment National Enablers East-Asian-European Aging Societies & EU Integrated RDI and Education Funding studypath User centered wellbeing and related methods e.g. Laurea LL Corecompetences RDI projects and TUE Knowedge production Wellbeing technology e.g. NTU eduvation Quality of wellbeing cervices e.g. TFU Business models and e.g. Aalto/ industry transformation SF Anticipation and e.g. evaluation Hallym Unv. resources Human Nursing Processess professionals KIBS international expertice with the students Accountancy ehealth user centerd methods RDI portfolio and Educational servises Business innovations (arvontuotanto,prosessit) IInnovation services Development of Nursing and related service (user centered, proactive,) Wellbeing technology (e-health palvelut)
  • 26. Liveliness Promotion for health and wellbeing NORDIC WALKING IN JAPAN; JAPAN- FINLAND JOINT PROJECT by Takayuki Kawamura, TFU Proactive Health and Wellbeing Center Every exercise in the NW group was supervised by 2-3 experienced trainers and community volunteers.
  • 27. Liveliness Promotion for health and wellbeing, NORDIC WALKING IN JAPAN; JAPAN-FINLAND JOINT PROJECT by Takayuki Kawamura, TFU Proactive Health and Wellbeing Center • Prevention – implies negative message (i.e. Life-threatening conditions) for promoting health – measured and evaluated as medical point of view • Liveliness – gives positive message for promoting better (holistic) health – is contagious: the more lively the community appears to be, the more likely an individual is to participate.
  • 28. http://lbdconference.laurea.fi/index.html how can the higher education institution play its own role? LAUREA ORCHESTRATES THE DIFFERENT MEANINGS
  • 29. To learn cultural meanings is social activity, and to think about those meanings is anticipation of social activity. Meaning is use. The action and its consequence must be joined in perception. This relationship is what gives meanings to grasp it is the objective of intelligence (J.Dewey) Institution Personal meaning Strategic Business Execution Design meaning enviroment environment environment enviroment environment enviroment Laurea LbD Living Lab Table for orchestration Political Enablers Utilizer Developer guideline User Third side licence, franchiser…
  • 30. promote good life among the senior citizens EMPOWERING METHODS
  • 31. Passion for life - Jönköping & Espoo To develop conditions for a full healthy life with a high quality of life for elderly people To test procedures to find new methods that can affect the overall goal we all probably aim for: best possible life – the whole life To incite senior citizens to take their own responsibility for preventive work for as rich and healthy a life as possible To find messengers who can communicate knowledge and methods and spread ideas www.lj.se/passionforlivet
  • 32. Passion for life - life cafés, which are rooms of possibilities where everybody´s experiences contribute to improvements www.lj.se/passionforlivet Constant renewal is necessary
  • 33. Passion for life - good health and quality of life six life cafes
  • 34. Advanced and Connected Smart Cities - towards digital, green and open communities SMART CITIES
  • 35. Europe 2020 Strategy A strategy for smart, sustainable and inclusive growth • Smart growth: developing an economy based on knowledge and innovation • Sustainable growth: promoting a more resource efficient, greener and more competitive economy. • Inclusive growth: fostering a high-employment economy delivering social and territorial cohesion. alvaro.oliveira@alfamicro.pt 35
  • 36. Digital Agenda for Europe • Consumers: a vibrant digital Single Market and high-speed internet access. • Workers – rifgt skills for the digital era. • Patients and doctors – using ICT for sustainable healthcare. • Manufacturing industry – the oportunities of an interoperable digital economy. • The ICT industry – research and innovation for the digital economy. • Small and medium-size enterprizes (SMEs) – eGovernment to ease the functioning of SMEs. • Artists, authors, musicians. • The environment – using ICT to reduce our environmental footprint. • Researchers – increased and joined-up ICT researching funding. • Pre-commercial Procuremment of Innovation. • Chilçdren and their parents: being safer online. • Older and disabled people – new opportunities. • People in rural and remote areas – connecting communities. alvaro.oliveira@alfamicro.pt
  • 37. European RDI Policies • FP7 Programme • CIP Programme • Thematic Domains • Smart Cities • Smart Regions • PPP Programmes • Future Internet • Factory of the Future • Electric Car • Efficient Buildings • Regional and cross-border development. • Pre-Commercial Procurement of Innovation. The European RDI policies foster partnerships for collaborative human- centric, user-driven open innovation methodologies as provided by Living Lab eco-systems. alvaro.oliveira@alfamicro.pt
  • 38. European RDI System Innovation Policy Instruments Pre-Commercial Procurement of Innovation User Citizen European Global Institute of Technology Consumer Market Communities ENoLL Early Adopters / Lead Markets alvaro.oliveira@alfamicro.pt 38
  • 39. European Network of Living Labs (ENoLL) (212) 1st Wave – 19 2nd Wave – 32 3rd Wave – 68 4th Wave – 93 alvaro.oliveira@alfamicro.pt
  • 40. EU promotes Advanced and Connected Smart Cities - towards digital, green and open communities • New and innovative ways of using information and communication technologies to support the planning and implementation of strategies and services which will contribute to urban sustainability • E.g. Helsinki Region Infoshare opens up regional public databases. Information will be available for citizens, corporations, universities, research institutes and municipal administration free of charge. By opening up their databases, the Helsinki Region Infoshare cities wish to increase their citizens’ understanding of the development of the cities and to improve opportunities for citizen participation through transparency. Open and easy availability of regional information can create new services and business in the region, and it can boost research and development activities.
  • 41. Ubicom - Embedded ICT 2007-2013 The Ubicom – Embedded ICT program run by Tekes is focused on developing and piloting embedded IT solutions. The area is expected to play a key role in the next stages of the development of IT, offering promising opportunities for business growth. In addition to the development of technology solutions and applications, the program also provides support for business development. Finland at the top of the IT world Extensive study finds: Finland has the best business environment in the world and the second-most competitive operating environment for IT businesses.
  • 42. Healthy Helsinki Living Lab of wellbeing in Helsinki a comprehensive approach to the challenges in disease prevention and health promotion: e.g. Personal Health Record (web service), Mobile Health (feedback on your exercise habits), Mobile dental care (high risk groups), Sport equipment from the library Marianne.Dannbom@forum.virium
  • 43. Healthy Helsinki Living Lab - Solutions are needed in three substance areas and in one enabling area
  • 44. SAFE HOME CaringTV Investigates, develops, produces and evaluates paula.lehto@Laurea.fi interactive program and wellbeing services for http://www.caringtv.fi/ promoting the health and wellbeing of various client groups, broadcasts interactive program and e-services via CaringTV and other technological platforms seniors’ comments: “dignity to life” “a stimulating moment in everyday life” “It is good to notice that there are aging also in other parts of Finland” 44
  • 45. Laurea CaringTV CaringTV is a pioneer in producing fresh and increasingly more versatile services. With CaringTV it is possible to bring different programmes and services directly to homes through television. CaringTV maintains and supports cognition and communicational skills and social relations of the elderly. It also provides stimulating activity and therefore reduces feelings of loneliness within the elderly. In the future it is important to develop CaringTV to be even more individualized and versatile to serve the needs of different target groups. Reference: Laurea Thesis, Field research HyvinvointiTV Vantaan kotihoidon asiakkaiden elämänlaadun edistäjänä by Saksi, Anna and Nupponen, Sirpa (2008)
  • 47. E2C E2C develops, test s and deploys a web service, which stimulate and facilitates personal storytelling, and enable interest-based connections and communication among elderly and thereby empower them and enrich their life. The E2C focuses on finding a solution to the very challenging issues: 1. Preventing the internal experience of loneliness as this is strongly associated with dissatisfaction with life. 2. Develop a new innovative solution for an emergent EU market for “preventive social technology”, consisting of the increasing part of elderly people age 65+ 3. Creating implementation strategies that allow the solution a place in the service ecology of elderly care by contributing to a stop in the predicted rise (up by 4 – 8 % of GDP in 2025) in costs of health and long term care. www.express2connect.org anne.ayvari@Laurea.fi Ethnographic methods unfold the hidden needs
  • 48. MULTI-INNOVATION APPROACH as long as most of the senior citizens keep going with their lives with less than one thousand Euros per month cities cannot rely only on expensive technological and service solutions
  • 49. Societal innovation (ACSI) Koskela community
  • 50. Societal innovation (ACSI) Koskela community and Loppukiri in Finland • a sustainable business model for a community with world class utilities and services and a growing proportion of elderly –All the necessary means (financial innovations, methods and knowledge) are already here! The main challenge is our traditional mindset... • how already available, tested financial models and organisational forms, can be put together in new ways to reap the benefits of both traditional and new models in combination
  • 51. Koskela Community - A new living laboratory guiding principles: 1. Testbed: The community is a testbed for new combinations and developments of social and financial approaches to improve citizens’ lifes. 2. User-driven and –governed: The community and its development should naturally be user-driven and –governed, also when it comes to financial issues. 3. Monitor what works – in a lifelong perspective: As a testbed, the community regularly must monitor ”what works”, what ”pays back” and what increases satisfaction and attractiveness of the community for the people living there. 4. Don’t experience with people’s lifes: it only uses well-tested models and concepts in its financial model to begin with – but has the liberty of utilising them in new ways and combinations. 5. Smart incentives: From the onset (planning phase) the community will embed a long term, positive SROI incentive structure: To maximise use of social and intellectual capital – and to minimise use of non-returnable financial capital. 6. From service to collaboration: The community will explore how much mutual help can be moved from the ”service-domain” (i.e. With a provider and user- subject) to the collaborative domain (i.e. With partners and fellows collaborating and mutually helping each other) 7. Craddle to craddle: Just as the community is for all ages, it should be build and managed on the ”craddle to craddle” environmental principle
  • 52. Community - What could it look like? The Community Investment Committee CIC invests in e.g. a new, evidence based approach or tool to minimize the need for special reading classes in the local education for small children. The tool requires extra gadgets and training for the teachers. However, over time it saves substantial resources in the education system by reducing special needs. CIC invests in the gadgets and training and over time the ROI is split between the community and the municipal government (co-investors). Public or public-private models for essential community services, that could include: •Primary and secondary health care • Education • etc. Social enterprise models for contractual community services could include: • Collective afternoon childcare, gardening, etc. • Or financial councelling, community homepages, IT-centres, etc. • But also community cafe’s, restaurants, cultural centres ”ACSI Silver Potential” or a new Finnish subsidiary of The Specialist People Foundation (a global foundation providing new work opportunities for people with special needs – cf. http://www.specialistpeople.com/ ). Voluntary organisation for ad hoc and open community services or collaborations could include: • parenting groups; cultural groups, etc. • mentors, coaches and enablers for difficult situations (from parenthood challenges to career considerations and third career/”encore” opportunities); • versatile cultural, sport and edutational activities (from basketball to digital cocking classes) The Community need/opportunity exchange, CEX, connects people with special needs and people with special abilities and willingness to help on an ongoing basis. Every month community service credits are dispersed to the active contributors, ”hero’s” among specially active or inventive contributors or ”couples” are systematically promoted, etc. With an encouraging, transparent setup, the people of the community will most certainly over time develop numerous new variants of how to help each other and optimise life in the community... Lars Jannick Johansen, Director at Monday Morning, at lj@mm.dk
  • 53. urban planning as a Living Lab - Sweden
  • 54. LOPPUKIRI is a housing community for mid-life and elderly Loppukiri people in urban surroundings in Helsinki. Urban planning in a Living Lab A final spurt by seniors and for themselves (Arabianranta)
  • 55. Liveliness promotion for health and wellbeing Thank you! Passion for good life tuija.hirvikoski@laurea.fi