Sally F. Tudor
11039 Lafferty Oaks St.
Houston, TX 77013
832-687-3953
studor@email.itt-tech.edu
Summary of Qualifications
Motivated Information Technology professional looking to join an innovative industry leader with a
team-oriented environment which affords the opportunity to capitalize on technical knowledge and
enhance hands-on experience.
Technical Abilities
• Memory Management • Imaging/Re-Imaging
• Process Management • Configuration
• I/O Management Interface • Network Security
• Hardware Troubleshooting • Data Storage
• LANs • Operating Systems Installation
• Windows OS • PC Repair to Hardware Level
• Linux • Applications Support
Education
ITT Technical Institute, Webster, TX March 2009
Associate of Applied Science, Information Technology- Computer Network Systems
San Jacinto Junior College, Houston, TX May 1988
Associate of Arts, Elementary Education
Work History
ITT Technical Institute, Webster, TX 2007- 2009
Desktop Support/Lab Technician
• Install and perform technical support and maintenance for a network of 350 computers,
software, and applications, including but not limited to: Win 2003 server, W2k Pro server and
workstation, Win XP Pro, WinNT 4.0 server and workstation Microsoft Office 97/2000/2003,
Norton/utilities, Adobe Photo Shop, Illustrator, Sound Forge, Director Shockwave 8.0, Dream
Weaver, Power Archiver, WinZip, and Paintbrush Graphics Program.
• Troubleshoot hardware such as printers, copiers and fax machines.
• Maintain electronics labs and equipment including oscilloscopes, multi-meters, function
generators, RF signal generator, DC power supply, and universal counters.
Galena Park ISD, Houston, TX 2005-2007
Substitute Teacher
• Preparation of lesson plans and attendance
• Facilitated training workshop for other substitutes
• Facilitated education classes
• Maintained all records and documents pertaining to classroom management

Mancill Rentals, Houston, TX 1994- 2008
Desktop Support/Property Manager
• Purchase, install, update, upgrade, and troubleshoot all computers, printers, copiers, and fax
machines needed for a small real estate business. Dell Small Business Server.
• Leasing, collections, contracts, bookkeeping, advertising, evictions, and supervise all
maintenance for rental homes and apartments.