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Three Examples of MSP's Making Money with Autotask
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Three Examples of MSP's Making Money with Autotask

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My presentation to the Autotask Accelerator event in Manchester on 12th June, 2013. …

My presentation to the Autotask Accelerator event in Manchester on 12th June, 2013.

I look at three MSP's using Autotask to increase their profits.

Published in: Technology, Economy & Finance

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Transcript

  • 1. Making Moneywith AutotaskRichard TubbProviding Expert Advice to Help ITCompanies Growwww.tubblog.co.uk
  • 2. What can be measured, can bemanaged...Bruce Penson, MDProDrive IT (www.prodriveit.co.uk)• August 2012 - 470 hours onservice• Added additional MSP clients• March 2013 - 200 hours on service
  • 3. ProDrive Live Reports - 1st linetickets over 2 hours
  • 4. ProDrive Live Reports - Hoursworked against target
  • 5. Using the APIMichael Freeman, OwnerSouthern IT (www.southernit.com)• Implemented Autotask last year• Uses Kashflow for accounts• Built integration using AutotaskAPI and now sells it to otherAutotask & Kashflow partners
  • 6. Kashflow <> Autotask Screenshot
  • 7. Kashflow <> Autotask Screenshots
  • 8. Dashboards for Autotask
  • 9. Integration with RMM toolsJonathan Fox, OwnerFlying Fox IT• Implemented Autotask lastAugust• Integrated with GFI Max RMM• Increased recurring revenue x10
  • 10. Remember to...• Create metrics - manage based on fact-based decisions, not gut-feeling• Increase revenue by capturing and chargingfor lost time• Reduce the cost of service delivery throughautomation and integration
  • 11. Questions
  • 12. How to stay in touch with me• Sign-up for my MSP newsletterhttp://tubb.co/MSP-Newsletter• Twitter - @tubblog• LinkedIn - www.linkedin.com/in/richardtubb(Remember to introduce yourself!)• Google+ - http://gplus.to/tubblog• E-Mail - richard@tubblog.co.uk