A New Dimension of Time 3 Mistakes we make today that affect how we manage time (and what to do about it!)

7 Peter Drucker “ Time is the scarcest resource of managers. If it is not managed, nothing else can be managed.”

Today’s Time Reality Office distractions ate up a full 2.1 hours for the average worker. That amounts to $2.8 Billion in the US alone. – Basex, Fall 2007 Study Wasted time costs 7% of GDP for industrialized countries. – Proudfoot Consulting - 2007 results

Office distractions ate up a full 2.1 hours for the average worker. That amounts to $2.8 Billion in the US alone. – Basex, Fall 2007 Study

Wasted time costs 7% of GDP for industrialized countries. – Proudfoot Consulting - 2007 results

Today’s Time Reality Causes of Wasted Time inadequate workforce supervision (31%) poor management planning (30%) poor communication (18%) IT problems, low morale, and lack or mismatch of skills (21%)

Causes of Wasted Time

inadequate workforce supervision (31%)

poor management planning (30%)

poor communication (18%)

IT problems, low morale, and lack or mismatch of skills (21%)

Today’s Time Reality The Wall Street Journal (March, 1997) reports the average U.S. executive wastes 6 weeks per year searching for misplaced information from messy desks and files. This equals 5 hours per week or one hour per day. At $60,000/year in salaries, that is nearly $8,000/year in wasted time on the job.

The Wall Street Journal (March, 1997) reports the average U.S. executive wastes 6 weeks per year searching for misplaced information from messy desks and files. This equals 5 hours per week or one hour per day. At $60,000/year in salaries, that is nearly $8,000/year in wasted time on the job.

Today’s Time Reality Stephanie Winston, author of The Organized Executive, estimates a manager loses 1 hour/day to disorder, costing the business up to $4,000/yr if earning $35,000/yr - or $8,125/yr at $65,000)

Stephanie Winston, author of The Organized Executive, estimates a manager loses 1 hour/day to disorder, costing the business up to $4,000/yr if earning $35,000/yr - or $8,125/yr at $65,000)

Today’s Time Reality 280 hours (7 weeks) per year are lost by workers seeking clarification due to poor communication. Per management engineers, misfiled documents cost between $61-122 to be retrieved. The cost is calculated by the value of the person looking for the file, the person interrupted to find the file, the space the file occupies, and the cost to recreate the file if it cannot be retrieved.

280 hours (7 weeks) per year are lost by workers seeking clarification due to poor communication.

Per management engineers, misfiled documents cost between $61-122 to be retrieved. The cost is calculated by the value of the person looking for the file, the person interrupted to find the file, the space the file occupies, and the cost to recreate the file if it cannot be retrieved.

Today’s Time Reality The average American spends one year of their life looking for lost or misplaced items at home and in the office. US News and World Report For every hour of planning, 3-4 hours are saved from redundancy, waiting for information, not being prepared and poorly managed tasks.

The average American spends one year of their life looking for lost or misplaced items at home and in the office. US News and World Report For every hour of planning, 3-4 hours are saved from redundancy, waiting for information, not being prepared and poorly managed tasks.

How often do you take work home with you? Never 3.7% Seldom 33.3% Sometimes 40.7% Often 14.8% Always 7.4%

Never 3.7%

Seldom 33.3%

Sometimes 40.7%

Often 14.8%

Always 7.4%

2. How much time do you spend on crisis and 'fire-fighting'? None 7.4% A little bit 51.9% 50% of my time 22.2% A lot 18.5% Crisis Management is all I do 3.7%

None 7.4%

A little bit 51.9%

50% of my time 22.2%

A lot 18.5%

Crisis Management

is all I do 3.7%

3. What approximate percentage (%) of your time at work would you describe as highly productive and satisfying work? 0% 0.0% 25% 22.2% 50% 40.7% 75% 37.0% 100% 0.0%

0% 0.0%

25% 22.2%

50% 40.7%

75% 37.0%

100% 0.0%

3 Mistakes 1. Having a Spatial Time Relationship vs. a Values / Outcome Oriented Time Relationship. Use Ineffective Time Management Tools vs. the 5 that have a proven track record. Failure to invest in the Ultimate Time Leverage Drivers – Relationships, Communication, Self-management, Business Acumen

1. Having a Spatial Time Relationship vs. a Values / Outcome Oriented Time Relationship.

Use Ineffective Time Management Tools vs. the 5 that have a proven track record.

Failure to invest in the Ultimate Time Leverage Drivers – Relationships, Communication, Self-management, Business Acumen

Spatial Time Relationship Evolved during the Industrial Revolution (a fairly recent phenomena). Characterized by Work Time, Home/Personal Time, Social Time Laws, company policies, social contructs reinforce this Spatial Time orientation

Evolved during the Industrial Revolution (a fairly recent phenomena).

Characterized by Work Time, Home/Personal Time, Social Time

Laws, company policies, social contructs reinforce this Spatial Time orientation

Spatial Time Relationship We measure effectiveness by how many normalized hours we work Overtime is considered outside the norm If we take work home with us, it is often considered a special burden because it rides into Personal/Family/Social time In this paradigm, we search for Work/Life Balance – Old Game

We measure effectiveness by how many normalized hours we work

Overtime is considered outside the norm

If we take work home with us, it is often considered a special burden because it rides into Personal/Family/Social time

In this paradigm, we search for Work/Life Balance – Old Game

The Challenge Today’s hyper-communication society is forcing the blurring of Spatial Time constructs. We are always accessible to the office, the boss, customers, co-workers with today's tools including the Blackberry, Internet, Email, Cell Phones etc. Instant Communication is now the norm.

Today’s hyper-communication society is forcing the blurring of Spatial Time constructs.

We are always accessible to the office, the boss, customers, co-workers with today's tools including the Blackberry, Internet, Email, Cell Phones etc.

Instant Communication is now the norm.

The Challenge To stay viable, we are practically required to communicate instantaneously to maintain our credibility This is not going away… It will likely get worse… We will either break or be broken by the Spatial Time constraints.

To stay viable, we are practically required to communicate instantaneously to maintain our credibility

This is not going away…

It will likely get worse…

We will either break or be broken by the Spatial Time constraints.

Values / Outcome Centred By re-orienting ourselves to what we truly value and what we desire as an Outcome, we can free ourselves from the burden of Spatial Time Relationships We can now engage in Lifestyle Design

By re-orienting ourselves to what we truly value and what we desire as an Outcome, we can free ourselves from the burden of Spatial Time Relationships

We can now engage in Lifestyle Design

An Exploration What do you Value? What do you not Value? What are the Happiest times? Unhappiest Times? What are your Strengths? Weaknesses? What do you Love to do? Hate to do?

What do you Value? What do you not Value?

What are the Happiest times? Unhappiest Times?

What are your Strengths? Weaknesses?

What do you Love to do? Hate to do?

Choose the Order of Values If we fail to choose the hierarchy of our values, we will be in perpetual confusion. Balance is an elusive concept (doesn’t exist) Something is always more important than something else Put what you value in order of importance – DECIDE and live accordingly

If we fail to choose the hierarchy of our values, we will be in perpetual confusion.

Balance is an elusive concept (doesn’t exist)

Something is always more important than something else

Put what you value in order of importance – DECIDE and live accordingly

5 Questions What is the Outcome my company (customer) desires? Mandates? Strategy? Why does my job exists? Contribute? 2 – 4 Key focus areas to contribute? What gets in my way? What do I want long-term for myself, my family, my career?

What is the Outcome my company (customer) desires? Mandates? Strategy?

Why does my job exists? Contribute?

2 – 4 Key focus areas to contribute?

What gets in my way?

What do I want long-term for myself, my family, my career?

Time Management Techniques Plan your Work and work your Plan. Use Block time. Batch Tasks. Know your target. Keep it in your sights. Hit it (until you hit it). Time Log (and analysis)

Plan your Work and work your Plan.

Use Block time.

Batch Tasks.

Know your target. Keep it in your sights. Hit it (until you hit it).

Time Log (and analysis)

Tyranny of the Urgent Original concept by Charles E. Hummel 3 Phone calls Interruptions E-mail Voice mail Reports Drop-ins 2 Planning Clarifying Values Relationships Vision/Mission Process - Improvement 1 Crisis Deadlines Meetings Repairs 4 Trivia Internet Games “ Escapes” Junk Mail Busy Work 3 Phone calls Interruptions E-mail Voice mail Reports Drop-ins 1 Crisis Deadlines Meetings Repairs Urgent Not Urgent Important Not Important 2 Vision/Mission Planning Clarifying Values Relationships Process Improvement

Other Time Management Suggestions Know your Worth and Outsource Use a Capture Tool Use Software – Internet tools Get an Assistant

Know your Worth and Outsource

Use a Capture Tool

Use Software – Internet tools

Get an Assistant

Ultimate Invisible Drivers for Time and Life Success Confidence – Passion. Communication and Presentation skills. Human Relations. Leadership. Self-Management (stress and outcome management) Business Acumen.

Confidence – Passion.

Communication and Presentation skills.

Human Relations.

Leadership.

Self-Management (stress and outcome management)

Business Acumen.

John and Bill Read each passage. Then Discuss with a partner: What did John focus on differently from Bill? What types of Skills did you see illustrated by Bill? What pitfalls did you see John fall into? What would be required to be more like Bill? What time is saved using Bill’s approach?

Read each passage. Then Discuss with a partner:

What did John focus on differently from Bill?

What types of Skills did you see illustrated by Bill?

What pitfalls did you see John fall into?

What would be required to be more like Bill?

What time is saved using Bill’s approach?

Estimate and Project Review each statement and answer the questions. Make approximate projections. What value have you put on the development of these skills? Why do we tend to favour short-term techniques over long-term development? What commitment will you make to gain these high leverage skills?

Review each statement and answer the questions. Make approximate projections.

What value have you put on the development of these skills?

Why do we tend to favour short-term techniques over long-term development?

What commitment will you make to gain these high leverage skills?

What can you do? Do nothing. Hope things get better. (That usually works, doesn’t it?) Read some more books, watch some DVD’s, go to another informational seminar. Create a clear plan and get some serious coaching.

Do nothing. Hope things get better. (That usually works, doesn’t it?)

Read some more books, watch some DVD’s, go to another informational seminar.

Create a clear plan and get some serious coaching.

A process that works Define – over some time – what you truly value, your strengths, your passions. Get some feedback from an objective coach. Analyse your current time allocations in light of the Outcome you desire, your strengths, your Current Reality. Design a plan for development.

Define – over some time – what you truly value, your strengths, your passions. Get some feedback from an objective coach.

Analyse your current time allocations in light of the Outcome you desire, your strengths, your Current Reality.

Design a plan for development.

A process that works Implement the plan with a strong coach holding you accountable, talking through your mistakes and praising you on progress. Move towards the long-term version of the person you CHOOSE to become where your time is truly your own and your values lead your life.

Implement the plan with a strong coach holding you accountable, talking through your mistakes and praising you on progress.

Move towards the long-term version of the person you CHOOSE to become where your time is truly your own and your values lead your life.

An Offering to You We will help you design and implement this plan – NOW.

We will help you design and implement this plan – NOW.

For an Organization If you think your company could benefit from hearing more about some of the things we’ve talked about we will give you a FREE 15 Minute Reality check. If we go on to work together, we guarantee a 3 to 1 Return on Investment. In other words Dale Carnegie is FREE.

If you think your company could benefit from hearing more about some of the things we’ve talked about we will give you a FREE 15 Minute Reality check.

If we go on to work together, we guarantee a 3 to 1 Return on Investment. In other words Dale Carnegie is FREE.

Any Individual Dale Carnegie Course - rates 30 points higher than industry average for results. Guaranteed results. We work with you once per week for 13 weeks or until you are fully satisfied (can take the course again multiple times for 2 years after graduating) Frees up 5 – 7 hours per week of Productive Time. Average Graduate earns 5 - 10% more money at the end of the year of taking the course (via Promotion, Sales Increase, Other Income)

Dale Carnegie Course - rates 30 points higher than industry average for results. Guaranteed results.

We work with you once per week for 13 weeks or until you are fully satisfied (can take the course again multiple times for 2 years after graduating)

Frees up 5 – 7 hours per week of Productive Time.

Average Graduate earns 5 - 10% more money at the end of the year of taking the course (via Promotion, Sales Increase, Other Income)

A Leader/Manager/Entrepreneur We work with you for 8 weeks or until you are fully satisfied with your accomplishments. Create not less than $30,000 in additional income or in cost savings through a plan created in the course (your Boss likes this) Average leader frees up to 5 – 7 hours per week of productive time. Clear purpose and outcome for your business with a plan to execute and get things done.

We work with you for 8 weeks or until you are fully satisfied with your accomplishments.

Create not less than $30,000 in additional income or in cost savings through a plan created in the course (your Boss likes this)

Average leader frees up to 5 – 7 hours per week of productive time.

Clear purpose and outcome for your business with a plan to execute and get things done.