Jisc Swani Project Final Report
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Jisc Swani Project Final Report Document Transcript

  • 1. Project Identifier: SWANIVersion: v2Contact: Tony TooleDate: 08/12/11JISC Final ReportProject InformationProject Identifier SWANIProject Title Secure Work-based learning Administration through Networked InfrastructureProject Hashtag #swaniStart Date January 2011 End Date December 2011Lead Institution Coleg Sir GârProject Director Dave HowellsProject Manager Prof Tony TooleContact email dave.howells@colegsirgar.ac.ukPartner Institutions n/aProject Web URL https://sites.google.com/site/jiscswani/Programme Name Learning and Teaching Innovation Grants (SWaNI FE) 10/10Programme Manager Robin EnglebrightDocument InformationAuthor(s) Tony TooleProject Role(s) Project ManagerDate 20/11/2011 Filename swani_finalreport_v2.docxURL https://sites.google.com/site/jiscswani/swani_finalreport_v2.docxAccess This report is for general disseminationDocument HistoryVersion Date Commentsv1 20/11/2011v2 08/12/2011 Update based on comments from JISC Programme Manager and additional information from the project team and the Welsh Government regarding compliance with EU regulations. Page 1 of 14Document title: SWANI Final Report v1Last updated : November 2011
  • 2. Project Identifier: SWANIVersion: v2Contact: Tony TooleDate: December 2011Table of ContentsNB : This table of contents ‘auto-populates’ - to update the table of contents – place cursor in the tableof contents, right-click your mouse, click ’update field’, select appropriate option1 ACKNOWLEDGEMENTS ............................................................................................................................ 32 PROJECT SUMMARY ................................................................................................................................. 33 MAIN BODY OF REPORT ........................................................................................................................... 3 3.1 PROJECT OUTPUTS AND OUTCOMES ................................................................................................................ 4 3.2 HOW DID YOU GO ABOUT ACHIEVING YOUR OUTPUTS / OUTCOMES?...................................................................... 5 3.3 WHAT DID YOU LEARN? ................................................................................................................................ 9 3.4 IMMEDIATE IMPACT ................................................................................................................................... 10 3.5 FUTURE IMPACT ........................................................................................................................................ 104 CONCLUSIONS ........................................................................................................................................ 115 RECOMMENDATIONS ............................................................................................................................. 116 IMPLICATIONS FOR THE FUTURE ............................................................................................................ 127 REFERENCES ........................................................................................................................................... 128 APPENDICES (OPTIONAL) ....................................................................................................................... 12Document title: SWANI Final Report v2Last updated : December 2011 Page 2 of 14
  • 3. Project Identifier: SWANIVersion: v2Contact: Tony TooleDate: December 20111 AcknowledgementsThe SWANI project was funded through the JISC Learning and Teaching Innovation GrantProgramme. The project team would like to thank the Programme Manager, Rob Englebright, and theprogramme support team for all their help and guidance during the project period.2 Project SummaryThe SWANI project (Secure Work-based learning Administration through Networked Infrastructure)had the overall aim of creating an online administrative system for the work-based learning (WBL)programmes at Coleg Sir Gâr that included a document authentication process that would meet therequirements of the EU Directive on Electronic Signatures and was also acceptable to the WalesAssembly Government. A further aim was to deliver a system that was significantly more time-efficientand cost-effective than the previous paper-based system, as well as enhancing the learningexperience.The Joomla open source content management application was chosen for the digitisation exerciseand a range of WBL system documents were created that met the needs of the management andadministration process in printed form and the intended efficiencies in digitised form. A significantefficiency gain was a single entry requirement for all main data fields that then populated alldocuments using those fields. This had the added benefit of ensuring data consistency across alldocuments.The SWANI project explored a number of different options regarding digital signatures and theauthentication of documents for audit purposes. The initial plan was to examine the use andacceptance of digital signatures in other areas of European Commission activity and, where suchsignatures were validated for audit purposes, to use those examples in negotiations for acceptancefor the purposes of audit within the work based learning programme. It was accepted at the outset,however, that in the limited timescale of the project, this negotiation was unlikely to be completed.An alternative approach was therefore adopted which met both the requirements of the EC and WAGfor physical signatures, and the intention of the project to have a fully digitised administrative andmanagement system for work based learning. The approach was to use a digital pen which bothphysically recorded signatures, whilst at the same time created a digital facsimile of the signature andadded it, together with a time record, to the digitised document.The documents types that this requirement applies to are all related to audit and administration, not tothe WBL competence evidence. There are up to 20 administration documents in the system but someare only used once (the learner eligibility form when a new learner joins the scheme, for example),whilst others might be used two or three times (eg, progress records). Some of the forms may not berequired at all (change of circumstance, learner redundancy etc).The online record system was completed as planned and the digital pen system was tested with allthe digitised audit forms and shown to work as planned. Discussions were conducted with appropriateauthorities to confirm acceptance of the approach for audit purposes and the project concluded withplans for a full trial in 2012 to be carried out in parallel with the existing paper based system.3 Main Body of ReportThe existing work based learning programme at Coleg Sir Gâr is paper based. The records of all thelearners’ work are held in files that are routinely transported from the college campuses to theworkplaces and are verified by signatures of the training advisors, the employers and the learners.Records are kept of learner progress and include periodic reviews. These processes meet therequirements of the system, both from an academic quality point of view and also for audit purposes.However, a significant number of the data entry fields in the forms are common and repeated entry ofthis data is both time inefficient and invites transcription error. A digitised system therefore, wherecommon data field entry automatically populates all relevant forms, made complete sense. This was akey objective of the SWANI project.A difficulty with the digitisation of the WBL system, however, was the requirement for handwrittensignatures on audit documents. Digital signatures are not currently acceptable for the WBLDocument title: SWANI Final Report v2Last updated : December 2011 Page 3 of 14
  • 4. Project Identifier: SWANIVersion: v2Contact: Tony TooleDate: December 2011programme, despite the drive for an EU wide policy on digital signature acceptability. A solutiontherefore had to be found if a fully digitised system was to be created.These considerations defined the aims and objectives of the SWANI project:The broad aim of the SWANI project was to create a fully online work-based learning management,administrative and learner support system that met the audit requirements of the EU and the WelshAssembly Government. It also aimed to deliver a system that was significantly more time-efficient andcost-effective, as well as enhancing the learning experience.The specific objectives of the SWANI project were to: Create a fully online management, administrative and learner support system for work-based learners; Implement a system of applying digital signatures to documents that satisfied the audit requirements of the EU and the Welsh Assembly Government; Carry out a trial of the online system in parallel with the existing paper-based system to evaluate and quantify the benefits; Provide a detailed report on the SWANI project outcomes that could be used by other institutions in the UK facing similar issues.3.1 Project Outputs and OutcomesOutput / Outcome Type Brief Description and URLs (where applicable)(e.g. report, publication, software,knowledge built)SWANI Project Website The SWANI Project website is a repository of all the project documents and outputs. This includes a record of progress in all of the Workpackages and includes links to all the deliverables. The URL is https://sites.google.com/site/jiscswani/SWANI Project Blog The SWANI Project blog was a reflective record of the progress of the project and provided links to key outputs. The URL is http://swaniprojectblog.blogspot.com/SWANI Work Based Learning The WBL website is based on the Joomla open source contentWebsite management system application and was a major SWANI project output. The website URL is http://vcdemo.co.uk/swani/index.phpEnterprise Architecture WBL The CSG WBL analysis used Enterprise Architecture modellingAnalysis Report to portray the administrative processes. The report can be viewed at: https://sites.google.com/site/jiscswani/SWANIEAReport.docDigital Signature Enabled Forms A range of forms were digitally enabled as part of the digital pen testing programme. These are available for viewing at https://sites.google.com/site/jiscswani/home/digital- signatures/signature-enabled-formsDigital Signature Testing Report The digital signature system was implemented and tested. It was shown to work as planned and is now being introduced to the WBL Training Advisor team. Details are shown at https://sites.google.com/site/jiscswani/home/digital- signatures/negotiation-documentsSWANI Project Report The final deliverable of the project was the project final report which summarises the project activities and deliverables. The report can be downloaded at https://sites.google.com/site/jiscswani/swani_finalreport_v1.docxDocument title: SWANI Final Report v2Last updated : December 2011 Page 4 of 14
  • 5. Project Identifier: SWANIVersion: v2Contact: Tony TooleDate: December 20113.2 How did you go about achieving your outputs / outcomes?The SWANI project set out to develop a fully online administrative and learner support system for thework-based learning programme at Coleg Sir Gâr. The existing systems are all paper-based for thereason that the Welsh Assembly Government requires original signatures on all auditable documents,as does the European Union who partly fund the WBL programme in Wales. The WAG specificationof Evidence Requirements for Funding and Payment states that ‘Electronic signatures on any form andelectronically copied versions are not sufficient for European Union audit purposes and will not beaccepted by the Welsh Assembly Government.’However, the project team was aware of the ongoing debate in the EU about the use of electronic 1signatures based on the Directive on a Community Framework for Electronic Signatures that wasoriginally issued in 1999. This has been developed and revised since that time with the expressintention to: make electronic signatures easier to use and help them become legally recognised withinthe Member States. The SWANI project planed to explore further the current legal status andtechnologies involved in this development and use the information in the planning for its own technicalimplementation. This objective was pursued by the project, but was developed in parallel to anothermore pragmatic solution involving the use of digital pens as described later in this report.There were two main developments to be carried out by the SWANI project:1. The Online WBL Management and Administrative System The online WBL management system was based on the open source content management system Joomla. The e-Learning Unit at Coleg Sir Gâr, where the project team was, and includes the Web Programmer who built the platform, has considerable experience in the use of the Joomla application in the delivery of online distance learning. The main task was the creation of digital versions of the current paper documents and presenting them in an intuitive and user- friendly way for the users through a Joomla implementation built for that purpose.2. The Digital Signature System The project researched digital signature systems that are in use globally, and evaluated applications/products that met the system requirements. This included consideration of the use of third party digital signature authentication services that provided cost-effective solutions. It also explored the use of digital pens as a potential solution and examined a number of different products. The top level system requirements included: A system that met the audit requirements of the EU and WAG for the WBL programme in Wales; A system that was simple and easy to use by the signatories (Training Advisors, Employers, Learners); A system that was easily installed/hosted/managed and requires only administrative maintenance; A system that was cost-effective and delivered quantifiable cost savings compared with the paper based system it replaced.Initial AnalysisThe project began with an analysis of the existing paper based administrative, management and auditsystems involved in the WBL programme delivered by Coleg Sir Gâr. This was carried out using 2Enterprise Architecture modelling and made use of the JISC-CETIS Archi EA modelling application .This involved interviews with all of the stakeholders involved in the work based learning processesincluding the learners, the employers, the training advisors, the auditors the programme managementand external agencies such as the Careers Service.1 http://europa.eu/legislation_summaries/information_society/l24118_en.htm2 http://archi.cetis.ac.uk/Document title: SWANI Final Report v2Last updated : December 2011 Page 5 of 14
  • 6. Project Identifier: SWANIVersion: v2Contact: Tony TooleDate: December 2011An evaluation report was produced that included a number of EA mappings and identified the keyactors and business processes involved:Document title: SWANI Final Report v2Last updated : December 2011 Page 6 of 14
  • 7. Project Identifier: SWANIVersion: v2Contact: Tony TooleDate: December 2011This allowed the creation of a plan for the digitisation of all the relevant forms and documents and toreview the associated processes and procedures. For example, the Training Advisor InitialAssessment Process when a new learner joins the programme:The Digitisation ProcessThe project team created a website using the Joomla application with the associated support softwareand database. It then constructed digitised versions of all the auditable documents that were used by 3the work based learning staff to record the progress of learners through the system . A key benefitarising from this process was that all key data fields, such as names, addresses and other relatedinformation, that were repeated on many of the forms, only had to be entered once. This having beendone, the same data automatically populated the same fields in all the other documents.3 http://vcdemo.co.uk/swani/index.phpDocument title: SWANI Final Report v2Last updated : December 2011 Page 7 of 14
  • 8. Project Identifier: SWANIVersion: v2Contact: Tony TooleDate: December 2011The screenshot shows how a drop-down list of forms is available on the site for all the users to select,and each of these is available to be completed online according to their accredited status as astakeholder. The fact that the forms are all available online, means that the details can be enteredfrom whatever location, institutional or work based, that is appropriate. This avoids the risk in theexisting paper based system of losing documents that are manually transported between different 4locations. Further information about the Joomla CMS can be found on the project website .Digital Signature SystemsThe project initially set out to establish a system of electronic signature usage that would beacceptable to the European Union and to the Welsh Assembly Government. The team identified anumber of examples where such signatures are used for audit purposes and also EU policydocuments that had the express objective of establishing digital signatures as the preferred method of 5verifying auditable documentation . However, it was always accepted that agreement on the use of such a system for the WBLprogramme in Wales, although highly desirable, was not achievable in the timescale of the SWANIproject. The project team therefore explored an alternative solution that would satisfy the requirementfor a handwritten signature on all auditable documents, whilst at the same time maintaining a fullydigitised record system. This was through the use of digital pens.The Digital Pen SystemThere are a number of commercial digital pen systems that record what is written by the pen and thendownload that information to computers running the associated software. The criteria that the SWANIproject applied were that: The pens should be wireless, rechargeable and should act as normal pens as well as recording digitally what is written; The pens should have the capacity to transmit the digitised content remotely to the Joomla server where the forms would be automatically updated; The handwritten signatures and the forms used to record them satisfied the audit requirements of WAG and the EU; The cost of the pens and software should be low enough to achieve the overall cost efficiencies planned for the digitised system. 6The solution chosen was the Destiny Fastdox product . This met all of the above criteria and thesystem is shown diagrammatically below:4 https://sites.google.com/site/jiscswani/JoomlaBriefingDocument.docx?attredirects=05 https://sites.google.com/site/jiscswani/home/digital-signatures/negotiation-documents6 http://www.destinywireless.com/flash/#/home/intro/Document title: SWANI Final Report v2Last updated : December 2011 Page 8 of 14
  • 9. Project Identifier: SWANIVersion: v2Contact: Tony TooleDate: December 2011The product works by installing the software on the target computer as an additional printer in the listavailable when documents are printed. When any of the WBL forms from the drop down list areselected and the Fastdox printer is selected, the form is printed with a matrix of dots in thebackground that are used by the pen to record the position of the pen when it writes on the page.These digital images are transmitted by Bluetooth via a mobile phone to the host computer where theform was originally printed. The PDF version of the form held on that computer is automaticallypopulated with the facsimile of the written content in exactly the same position on the page as thehandwritten version. The digitised version is also time-stamped and any subsequent writing on thesame physical version results in a new updated digital version with its own time stamp.The original paper version is filed as before for audit purposes, but the digitised version means thatWBL management and administrative staff can gain online access to the information at any timewithout having to be in the same place as the file.The two versions are shown in the example below:Physical version Digital versionIt can be seen that the digitised version is a faithful reproduction of the original. The system has beentrialled by the WBL team and has been evaluated by the Welsh Office WBL auditors. The digitisedsystem and the use of the digital pen have been approved in principle (see Appendix A) and will moveforward to a full trial in 2012.3.3 What did you learn?Evaluation activitiesIn the evaluation phase of the project the JISC-CETIS Archi Enterprise Architecture tool was used tomodel the administrative and management processes. The advantage of using EA modellingtechniques is that it explicitly links the business process layer to the application and technical layers.This means that, for a technology supported business process improvement project such as SWANI,a mapping of the business processes to the support infrastructure is easily achieved and portrayedschematically.Document title: SWANI Final Report v2Last updated : December 2011 Page 9 of 14
  • 10. Project Identifier: SWANIVersion: v2Contact: Tony TooleDate: December 2011The functionality of the Archi tool is excellent, and is particularly supportive of users who are new tothe methodology. The ‘Magic Connector’ relationship option, for example, automatically offers theoptions available for relationships between the objects that make up the model being constructed.The key benefit from using EA modelling was the way it facilitated stakeholder conversations abouthow administrative and management processes happened and how changes might improveeffectiveness and efficiency.Research activitiesThe research into digital signatures revealed that there were clear precedents for the use of suchsignatures in EU audit processes. It is therefore concluded that this is a valid avenue to pursue for thefuture of WBL in Wales. The planned parallel trial of the digital system in 2012 will provide a vehiclefor taking those negotiations forward.The pragmatic solution chosen to meet the objectives of the SWANI project, that of using digital pens,was successful and provided some useful lessons.The first was that simple solutions sometimes make more practical sense than pursuing logicallycompelling but difficult solutions that rely on high level negotiation. The second lesson was that thedigital pen solution was scalable. It could be implemented at a local level to satisfy the needs of aparticular programme, or it could be implemented at enterprise level and integrated with institutionalMIS systems if that was appropriate.This is potentially important at Coleg Sir Gâr, for example, as the college operates as a partner in aWBL consortium in South West Wales and the expectation is that the system would be rolled out on amuch wider scale if the trials are successful and accepted by the other partners.User testingThe WBL team at Coleg Sir Gâr have been involved in the SWANI project throughout, and this hasincluded evaluating the digitised version of the paperwork and testing the digital pen system.However, time did not allow a full trial of the system and this was always planned for the end of theproject and in 2012. The outcomes of that process will be published outside of the reporting forSWANI.3.4 Immediate ImpactThe immediate impact of the SWANI project will be on the way in which the WBL programme at ColegSir Gâr is managed and the documentation completed. There is still work to be done in completingdigitisation of all the forms, but the major records are available for trials.All of the work to date has been carried out by the project team and the WBL staff at Coleg Sir Gâr.The plan is to involve all other partners in the trials in 2012 and the expectation is that they willparticipate in the evaluation with a view to implementation on successful completion.All of the feedback during the project has confirmed that the efficiencies offered by the digitisedadministrative system are welcomed by all stakeholders. The EA modelling process had the addedeffect of promoting a re-examination of the WBL management processes themselves, particularly theway they are currently distributed through the Coleg Sir Gâr Faculty structure, with the possibility thatorganisational benefits may result in addition to the efficiency benefits.3.5 Future ImpactThe potential future impact of the SWANI project has already been referred to and could be importantat a number of levels. The impact on the institution and the efficiency of its processes is the mostobvious. However, there is a reasonable expectation that it will impact at regional level as the trials goahead. Discussions at a national level will also proceed regarding digital signatures for audit purposesand this may have significant impact on future policy and procedures. The initial feedback from theWelsh Government confirms the validity of the approach used and that it meets EU auditrequirements.Document title: SWANI Final Report v2Last updated : December 2011 Page 10 of 14
  • 11. Project Identifier: SWANIVersion: v2Contact: Tony TooleDate: December 2011It is hoped that the outcomes of the SWANI project will be of use and benefit to other institutions whoare engaged in similar work based learning programmes. The digitisation of administrative proceduresand documentation is an obvious route to take and the solution to the audit trail requirements may beof value to others in the education community faced with similar requirements.4 ConclusionsGeneral conclusionsThe general conclusions that the team has drawn from the SWANI project are that: Full digitisation of the administrative and management documentation for the work based learning programme at Coleg Sir Gâr offers significant efficiencies, operational benefits and data security; The digitisation can be accomplished using open source solutions, such as Joomla, thus adding to the cost efficiencies of the approach; The difficulties of meeting EU and WAG requirements for signatures on all audit documents can be solved in more than one way; The digital pen solution satisfies both the handwritten signature requirement and the plan for a fully digitised system; The outcomes of the SWANI project will allow Coleg Sir Gâr to achieve its objective of implementing a digital administrative and management document system for WBL during 2012.Conclusions relevant to the wider community The implementation of a digitised audit process that satisfies the requirements of EU programmes will be of value to other institutions delivering similar programmes; The implementation of an open source document management system may also be of use to other institutions looking for similar cost effective solutions; The use of Enterprise Architecture modelling is a very effective instrument in business planning and the JISC-CETIS Archi tool is an excellent and freely available application for this purpose.Conclusions relevant to JISC The immediate conclusion that the project team came to was that the JISC LTIG programme was a very effective way of allowing institutions to solve specific TEL issues; A related conclusion was that the issues being addressed were very likely to be faced by others in the JISC community and that the solutions found would be transferable; It was felt important that the success of the Archi tool should be highlighted.5 RecommendationsGeneral recommendationsIt is recommended that: The institution and the regional WBL programme partnership complete the parallel trial planned for 2012; The digital pen system be approved for general use in audit purposes and that negotiations continue regarding the approval of digital signatures generally for this purpose; The trials in 2012 be used to further refine the digital system for WBL administration and that this be approved as the preferred regional approach.Recommendations for the wider community That open source solutions for institutional document management and storage should be a serious consideration; That Enterprise Architecture modelling is an effective tool in management planning and that the JISC-CETIS Archi application is recommended;Document title: SWANI Final Report v2Last updated : December 2011 Page 11 of 14
  • 12. Project Identifier: SWANIVersion: v2Contact: Tony TooleDate: December 2011 That digital pen technology can be recommended as an effective way of authenticating audit documents.Recommendations for JISC That the LTIG programme and other small scale innovation grant initiatives be continued (despite difficult financial conditions) as a highly cost effective way of promoting TEL; That open source, web 2.0 and cloud computing solutions should be promoted to the education community as a cost-effective way of using technology in support of learning.6 Implications for the futureThe implications for the future relate to anyone involved in European funded projects that areconstrained by the audit conditions of the funding. If it is accepted that the outcomes of the SWANIproject are valid and that either of the two digital signature strategies are acceptable, then this will beapplicable to all EU funded projects across the UK.It has already been noted that this work will continue to be trialled beyond the project period in 2012and that, once finalised and accepted, it will be implemented beyond that. Hence the outcomes of theproject will be sustained beyond the project period and will continue to be developed.All of the project outputs will be available on the project website and the long term project contact willbe Dave Howells who will be contactable at dave.howells@colegsirgar.ac.uk.7 ReferencesAll references are included as footnotes on the pages concerned.8 Appendices (optional)Appendix A: Welsh Government response to the use of digital pens with EU audit documents.The following sequence of emails shows the response from the DfES WBL Manager in the WelshGovernment regarding the use of digital pens:From: Waller, David (DfES - FED) [mailto:David.Waller@Wales.GSI.Gov.UK]Sent: 02 December 2011 09:42To: Tony TooleCc: Dave Howells; Lewis, Debra (DfES - FED)Subject: RE: askWBL/q896 - Audit documentation for WBL in WalesHi TonyI can confirm that as long as there original signed copies of all the relevant paperwork itcompliance with the Programme Specification and the European Guidance, this will beentirely acceptable.Best regardsDavidDavid WallerRheolwr Prosiect Dysgu Seiliedig ar Waith ESFESF WBL Project ManagerDocument title: SWANI Final Report v2Last updated : December 2011 Page 12 of 14
  • 13. Project Identifier: SWANIVersion: v2Contact: Tony TooleDate: December 2011Tel: 01792 765883Mobile: (07855) 830764Further Education Division / Yr Is-Adran Addysg BellachDepartment for Education and Skills - Yr Adran Addysg a SgiliauWelsh Government - Llywodraeth CymruWelsh Government/Llywodraeth CymruTel: (01792) 765883 (Office)Tel: (07855) 830764 (Mobile)Email: david.waller@wales.gsi.gov.ukMany programmes and projects operated through Welsh Government are part-financedby the European Union European Social Fund through The West Wales and the Valleys ESFConvergence Programme & The East Wales Regional Competitiveness and EmploymentProgramme.From: Doyle, Jayne (DfES - CSD)Sent: 29 November 2011 16:11To: Waller, David (DfES - FED)Cc: Jarrett, Michael (DfES - CSD)Subject: FW: askWBL/q896 - Audit documentation for WBL in WalesGood Afternoon DaveBefore I reply to Tony Toole from Coleg Sir Gar do you think you will be able to help withthis query. As far as we are concerned what they are suggesting seems ok but obviously wewould need clarification regarding EU requirements.Thanks DaveKind regardsJayneFrom: Tony Toole [mailto:tony.toole@e-college.ac]Sent: 29 November 2011 13:39To: Doyle, Jayne (DfES - CSD)Cc: Dave.Howells@colegsirgar.ac.ukSubject: Audit documentation for WBL in WalesDear Jayne,I have been working for Coleg Sir Gâr during 2011 on a JISC funded project to digitise theadministrative and management forms used in their work based learning programme. Thepurpose of the exercise is to make the process more efficient, ensure consistent data entryfor all forms in the system and to increase document security.Document title: SWANI Final Report v2Last updated : December 2011 Page 13 of 14
  • 14. Project Identifier: SWANIVersion: v2Contact: Tony TooleDate: December 2011We are aware, of course, that the audit trail of documents signed by authorised signatoriesis an EU and WAG requirement. In order to meet this requirement, whilst maintaining a fullydigitised recording system, we propose to issue digital pens to all signatories. These penswill allow handwritten signatures to be entered on to printed copies of the appropriateforms, but will also add digitised versions of those signatures with the time and date of theentry to the computerised records of those forms. All of the digitised forms have the sameformat and content as the paper based forms.My expectation is that the provision of a hard copy, hand signed audit trail of documentswill meet the EU/WAG requirements, but It is clearly necessary to have this confirmed bythose responsible for the WBL programme. As an auditor for the programme, I would begrateful for your response to this proposed arrangement. I would also be grateful forcontact details for anyone else in the audit team that you think I should consult.I look forward to hearing from you.Best regardsTonyProfessor Tony TooleColeg Sir Gâremail: tony.toole@e-college.acmob: 07590693780skype: tonytooleAll other supporting documentation is available on the project website at:https://sites.google.com/site/jiscswani/Document title: SWANI Final Report v2Last updated : December 2011 Page 14 of 14