Jisc RSC Wales / AdvisoryService Activities in Wales2012-13Document Overview:This document aims to provide a high level overview of the types of service provided to HigherEducation customers across Wales (as well as a range of services provided to non-HE customers),either directly provisioned by the Jisc Regional Support Centre for Wales, or brokered from the rangeof Jisc Advance Advisory Services. The Jisc Advance Advisory Services covered include:JiscinfoNet (www.jiscinfonet.ac.uk)JiscNetskills (www.netskills.ac.uk)Jisc Digital Media (www.jiscdigitalmedia.ac.uk)Jisc Legal (www.jisclegal.ac.uk)JiscTechDis (www.jisctechdis.ac.uk)Jiscmail (www.jiscmail.ac.uk)JiscProcureweb (www.procureweb.ac.uk)The information provided here is a starting point for research by Professor Tony Toole in the contextof his Strategic Insight Programme (SIP) project with Jisc Advance.Services provided directly from Jisc RSC Wales:The following notes summarise some ways that Jisc RSC Wales currently helps SMU/TSD staff toengage with RSC and wider JISC resources and services, as part of our engagement with the broadHE sector in Wales. It is presented under three main headings:1. Social media engagement2. Link between SMU/TSD and Jisc resources/services3. Engagement as part of national (Wales) networks, third party events and initiativesNote that this is in addition to the support available to SMU/TSD staff via consultations, events,helpdesk and communications (Customer Relationship Management system including monthlyBulletin) and Jiscmail lists. It also does not include direct contact between SMU/TSD and Jisc/Jiscadvisory services, data on which may be available from the services in question.1. Social media engagementJisc RSC Wales is active on Twitter (as @rscwales) and may be followed by anyone with a Twitteraccount.
The @rscwales account is used selectively and strategically to, among other things:disseminate news of Jisc RSC Wales services (eg Bulletins, events)retweet opportunities available from the wider UK RSC community and Jisc (egJisc advisoryservices)engage with our customers who are Twitter usersgather intelligence about developments and debates in the sectorThe HE Coordinator operates her own account - @lisparcell - which specifically focusses on HE andher own areas of professional interest/specialism such as academic library and information services,information literacy and digital literacies.Due to the somewhat anonymous nature of Twitter IDs, it is not always possible to identify whereSMU/TSD staff are interacting with @rscwales or @lisparcell. Not all key staff will choose to beactive on Twitter for university business. However it is known that a number of staff (includingparticularly library and technology enhanced learning staff) follow @lisparcell and/or @rscwales andthey interact with us selectively. One member of staff, @juliadesigns at Trinity St David(Carmarthen), is extremely proactive in engaging with @lisparcell @rscwales and @jisc via Twitterand sharing resources and information located via Twitter. However it is not known what the overalllevel of engagement with social media (and Twitter specifically) is across SMU/TSD, for professionalor cpd purposes.2. Acting as a link between the universities and Jisc resources/servicesOne of the main purposes of Jisc RSC Wales engagement with HE since 2003 has been to raiseawareness of appropriate Jisc benefits (resources, advice and guidance, project opportunities).Whilst it is known that HE staff can and do engage directly with Jisc, the large amount of informationon offer can be daunting. Where the RSC is aware of the universitys priorities and requirements, itcan highlight the most appropriate resources and where necessary offer help in using them.Priorities and requirements can emerge in a variety of ways: as part of consultations (wherearranged); during staff development events.Examples in the recent past which serve to illustrate how such interventions can work include:Jisc resources on curriculum design and delivery, and on assessment and feedback, werehighlighted during the SMU/TSD staff conference on plagiarism (February 2013).Janet txt guidance was provided to a Trinity St David working group looking at SMS servicesInformation was provided on outputs of Jisc and other projects such as workforcedevelopment, audio feedback and business and community engagement.University staff also have opportunities to discover Jisc resources and services at RSC face to faceand virtual events, for example recent workshops organised with JiscinfoNet in Wales.3. Engagement via national (ie Wales-wide) networks and activities including:Future Directions steering group and various Future Directions conferences, workstrandmeetings and projects provide regular contact with senior academics and an opportunity to
raise awareness of resources such as the Work Based Learning Maturity Toolkit and JiscDigital Literacies resources.Jisc and other project boards (eg DEWI, Student Stories)Social media for student engagement guide (in preparation by Jisc RSC Wales in consultationwith WISE - Wales initiative for student engagement).Where forums are active, the RSC makes an effort to participate in order to engage withstaff and feed them relevant resources (example: WHELF/HEWIT Gregynog Colloquiumwhere OER will be a major feature, including contributions from the RSC and JiscLegal).Events, Training, comms, dissemination of wider Jisc outputsOther activities:A range of events, webinars, and training opportunities are also delivered directly by the RSC, andwhilst not specifically targeting SMU/Trinity, are available to them. These offerings are generallyoffered on a cross-sector basis, and may be taken up by organisations from FE, ACL, Voluntary, andWBL sectors, as well as HE.Events delivered / scheduled in 2012-13:TRaCIO Soft Skills Toolkit Update Webinar 14th June 2013In 2009 the Welsh Government commissioned Jisc RSCWales to oversee the development and support of an onlineSoft Skills Toolkit specifically for the Work Based Learningsector in Wales. In consultation with users the toolkit hasundergone a further phas...TRaCIO Soft Skills Toolkit Update Webinar 12th June 2013In 2009 the Welsh Government commissioned Jisc RSCWales to oversee the development and support of an onlineSoft Skills Toolkit specifically for the Work Based Learningsector in Wales. In consultation with users the toolkit hasundergone a further phas...Online learning at scale: responding to the MOOC invasionThis is a free webinar in the Jisc RSC Wales Lunchtime Byteseries. Its the third in a special sequence running throughthe Spring-Summer 2013, focussed on the theme of the"Open Educational Landscape".Jisc RSC Wales Technical Conference 2013With learning providers looking to encourage the use ofTablets and Bring Your Own Device there will bepresentations on related topics such as eduroam, WirelessDeployment and Mobile Device Management.Encouraging Innovation Online 2013Orientation 10amStart 10.15amInnovation is a state of mind; it’s not the technology butwhat you do with it that matters.This day will comprise a series of webinars showcasing howJisc can help support innovation in your organisation.Expertise ...
Encouraging Innovation Conference 2013Registration 09:45 - 10:15Innovation is a state of mind; it’s not the technology butwhat you do with it that matters. Join us at EncouragingInnovation to see how providers have embracedtechnology and opened doors for learners in Wales.Our ke...Open Educational Resources and Practices: moving forward,looking outwardsThis is a free webinar in the Jisc RSC Wales LunchtimeByte series. Its the fourth in a special sequence runningthrough the Spring-Summer 2013, focussed on thetheme of the "Open Educational Landscape". Thesewebinars offer a chance for staff in Wales ...Developing and implementing your strategy workshopRegistration 10:00Workshop starts 10:30This workshop will help you to better align yourstrategic and operational activities.Are you aware of an overall strategy for yourorganisation? Does everyone know what thestrategic values are, the strateg...Finding free and open resources for teaching: Jorum and theOER landscapeThis is a free webinar in the popular Jisc RSC WalesLunchtime Byte series. It’s part of a sequence ofwebinars focussed on the Open EducationalLandscape.Free Android and Apple apps for education Another webinar in our Lunchtime Byte series.Lunchtime Byte - An Introduction to the Peoples CollectionWales websiteAnother in the free RSC Wales Lunchtime Byteswebinar series.Topic: An introduction to the Peoples CollectionWales website – Discover. Contribute. Share. Thesession will be of interest to anyone interested inWales diverse History and Heritage inclu...Lunchtime Byte: One year on - learning from innovation indigital literacyThis Lunchtime Byte is a one-hour "ChristmasSpecial" on the hot topic of digital literacy. Bring yourown party hat and mince pie! Participants will hearfrom two digital literacy projects in Wales as well asget the chance to share news of any digital ...Managing successful projects in the education sector workshopRegistration 10:00Workshop starts 10:30Are you involved in running a project? If you arepreparing for an inspection or quality review,Practices, resources and other animals: trends in the openeducational landscapeThis is a free webinar in the popular Jisc RSC WalesLunchtime Byte series. It’s part of a sequence ofwebinars focussed on the Open EducationalLandscape.Webinars that work: how to minimise barriers and maximiseinclusionThis webinar is another in the Jisc RSC Walesmonthly Lunchtime Bytes series. It is open to thewhole UK.
implementing a large staff development programmeor selecting and implementing information systems,the answer i...Services brokered from Jisc Advance Advisory Services:The JISC RSC Wales seeks to broker opportunities from the UK wide Advisory Service community,and acts as a vehicle taking Advisory Service products to market. The following types of typicalactivities are outlined below:JiscinfoNetContributing to a range of webinar and face to face training activities taken from the specialisms ofthe Service. The following infoKits and staff development activities have been prioritised for 2012-13:Online Learning and Moocs Topic / infoKithttp://www.jiscinfonet.ac.uk/topics/online-learning/OER infoKithttp://bit.ly/oerinfokitProject Management Staff Developmenthttp://www.jiscinfonet.ac.uk/events/project-management-workshop/Strategy Development Staff Developmenthttp://www.jiscinfonet.ac.uk/events/strategy-workshop/A wide range of infokits and staff development opportunities are available to individualorganisations at request.JiscNetskillsPromotion of range of Netskills training opportunities across the UK, underpinned and supported bya growing number of online training opportunities:Workshop Programme:http://www.netskills.ac.uk/content/products/workshops/index.htmlOnline ‘Share’ Service:https://www.netskills.ac.uk/share/Jisc Digital MediaContributing to a range of webinar and face to face training activities taken from the specialisms ofthe Service, particularly advice related to digital resource creation, location, and storage.www.jiscdigitalmedia.ac.ukJisc Legal
Contributing to a range of webinar and face to face training activities taken from the specialisms ofthe Service, particularly advice related to esafety, copyright, IPR, and social media.In particular, brokered access to wide number of webinars and other online resources available fromthe ‘Themes’ section of their website;www.jisclegal.ac.ukJiscTechDisContinued brokerage of range of TechDis events and workshops detailed at:http://www.jisctechdis.ac.uk/techdis/eventsParticular attention paid to TechDis ‘Voices’ programme:http://www.jisctechdis.ac.uk/techdis/technologymatters/voicesJiscmailAdvocacy and use of Jiscmail as the defacto standard for sector wide email distribution lists.JiscProcurewebBrokerage between Procureweb and Wales based framework agreements (Value Wales and FEWPC)for the promotion and population of Generic eMarket (GeM) and GeM for WBL:www.gem.ac.uk