How can you design your customer’s network when you can’t control or predict the future?

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How can you design your customer’s network when you can’t control or predict the future?

  1. 1. HOW CAN YOU DESIGN YOUR CUSTOMER’S NETWORK WHEN YOU CAN’T CONTROL OR PREDICT THE FUTURE? JON NOWELL HEAD OF PRODUCT MANAGEMENT THE RISE OF BUSINESS GRADE BRITAIN
  2. 2. We really can’t predict or control the future!
  3. 3. Our Network Optimisation Survey said
  4. 4. 54% HASN’T GOT ENOUGH BANDWIDTH OF UK BUSINESS 80% if you’re in Professional Services!
  5. 5. 33% OF UK BUSINESSES SUGGEST THEIR DATA NETWORK ISN’T YET CAPABLE OF CARRYING VOICE
  6. 6. 43% OF UK BUSINESSESES HAVE HAD A NETWORK OUTAGE THAT HAVE IMPACTED THEIR BUSINESS 49% of RETAILERS!
  7. 7. 30% HAVEN’T REVIEWED their NETWORK IN OVER A YEAR OF UK BUSINESS 44% if you’re in Professional Services!
  8. 8. 25% OF UK BUSINESS DON’T SUPPORT BYOD A further 28% do not proactively support it!
  9. 9. So, how do you design a Network when you can’t control or predict the future?
  10. 10. Tip 5 : Know your customer’s long term strategy BYOD Flexible Working Wi-Fi On-Line Collaboration Mobile Key considerations: Do your customer’s have a robust business strategy? How far out does their strategy go? Who do they need to involve? How will your network underpin this and how do you ensure enough bandwidth?
  11. 11. Tip 4 : Prepare them to Speed Up their Internet Key considerations How dependent are they on the internet & online? What will you & customers use it for in the future? How will you & customers competitors use it to create advantage?
  12. 12. Tip 3 : Get them hosted – Outsource in the cloud Key considerations Which applications will be improved in the cloud? How do I build the business case to make them move? Will this be secure enough?
  13. 13. Tip 2 : SIP their voice Key considerations What are my voice requirements now and in the future? Does SIP really bring cost savings? How can SIP support more flexibility in customers business?
  14. 14. Tip 1 : Choose the right supplier and review your network ongoing Key considerations: Who is the right supplier? How often do I engage? How do I support the case for change?
  15. 15. And of course, a bit about TalkTalk Business
  16. 16. 3,000 Unbundled exchanges 2,000+ 1,400 1M+ Ethernet PoPs Fibre exchanges SIP trunk capacity
  17. 17. 50 x Capacity increase 500,000+ B2B Broadband links 10,000+ Ethernet links 3 Billion+ mins/m VoIP
  18. 18. Devices mobility & wireless Voice convergence Data connectivity Next generation networking 23 Data, media & service hosting
  19. 19. operational Maximise Competitive advantage by efficiency leveraging your network Saves support and CONVERGE infrastructure costs voice, data & internet and cloud services ADOPT Next generation networking Embrace The need to evolve Future-proofed & value-for-money Assess your Strategic plan
  20. 20. TalkTalk Business Broadband Asymmetric, asynchronous, Contended, non-business SLAs ADSL ADSL2+ Annex M IPStream MPF/SMPF TalkTalk Business Ethernet Symmetric, synchronous, non-contended, business-grade SLAs, high speeds EoFTTC EFM 10 Mbps Ethernet 100 Mbps Ethernet Gbps Ethernet
  21. 21. And Lastly, dont forget to find out about how UK business are treating their networks http://www.talktalkbusiness.co.uk /partners/solutions/network/
  22. 22. THANK YOU

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