Tc chapter 12 3

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Tc chapter 12 3

  1. 1. Summing Up Section 12.3: Professional Skills Taking Charge: Chapter 12 © 2010 TSTC Publishing
  2. 2. Goals <ul><li>Set your professional goals </li></ul><ul><ul><li>Where do you want to be in 5 years? </li></ul></ul><ul><ul><li>Set goals in measurable units </li></ul></ul><ul><ul><li>Evaluate goals and milestones periodically </li></ul></ul>© 2010 TSTC Publishing
  3. 3. Time Management <ul><li>Don’t be a jack of all trades </li></ul><ul><li>First things first </li></ul><ul><li>Do something—anything </li></ul><ul><li>I’m so confused </li></ul><ul><li>Work smarter, not harder </li></ul><ul><li>Avoid the tyranny of the urgent </li></ul>© 2010 TSTC Publishing
  4. 4. Finances and Safety <ul><li>Make the most of your salary </li></ul><ul><ul><li>Budgeting </li></ul></ul><ul><ul><li>saving </li></ul></ul><ul><li>On-the-job safety is important </li></ul><ul><ul><li>Be aware </li></ul></ul><ul><ul><li>PPE </li></ul></ul><ul><ul><ul><li>Hardhats </li></ul></ul></ul><ul><ul><ul><li>Eyewear </li></ul></ul></ul><ul><ul><ul><li>Ear protection </li></ul></ul></ul><ul><ul><ul><li>Gloves </li></ul></ul></ul><ul><ul><ul><li>Protective footwear </li></ul></ul></ul>© 2010 TSTC Publishing
  5. 5. Critical Thinking at Work <ul><li>Intuition vs. Critical Thinking </li></ul><ul><ul><ul><li>Know the difference between fact and fiction </li></ul></ul></ul><ul><ul><ul><li>Verify the source of your information </li></ul></ul></ul><ul><ul><ul><li>Check your source for accuracy </li></ul></ul></ul><ul><ul><ul><li>Ask questions </li></ul></ul></ul><ul><ul><ul><li>Don’t let your ego get in the way of logical thinking </li></ul></ul></ul>© 2010 TSTC Publishing
  6. 6. Networking <ul><li>Meet people in your field of interest </li></ul><ul><li>Learn about job or internship openings </li></ul><ul><li>Understand trends in the field </li></ul><ul><li>Polish communication and presentation fields </li></ul><ul><li>Prove your future career really matters </li></ul>© 2010 TSTC Publishing
  7. 7. Documentation <ul><li>Writing in your profession </li></ul><ul><ul><li>Business and management meetings </li></ul></ul><ul><ul><li>Project documentation </li></ul></ul><ul><ul><li>Recognition through publication </li></ul></ul><ul><ul><li>Professional blogging </li></ul></ul>© 2010 TSTC Publishing
  8. 8. Exams in the Workplace <ul><li>On-the-job training and employee reviews </li></ul><ul><li>Ethical tests </li></ul><ul><ul><li>Speak up </li></ul></ul><ul><ul><li>Escalate the issue </li></ul></ul><ul><ul><li>Make a formal complaint </li></ul></ul><ul><ul><li>Seek independent counsel </li></ul></ul>© 2010 TSTC Publishing
  9. 9. Communication <ul><li>Verbal </li></ul><ul><ul><li>Group and team environments </li></ul></ul><ul><ul><li>Customer service </li></ul></ul><ul><ul><li>Presentation skills </li></ul></ul><ul><ul><ul><li>Consider your audience </li></ul></ul></ul><ul><ul><ul><li>Don’t speak techno-lingo </li></ul></ul></ul><ul><ul><ul><li>Use good listening skills </li></ul></ul></ul><ul><ul><ul><li>Respond to the customer’s statements </li></ul></ul></ul><ul><ul><ul><li>Remember common courtesy </li></ul></ul></ul>© 2010 TSTC Publishing
  10. 10. Communication (cont.) <ul><li>Written communication </li></ul><ul><ul><ul><li>Resumes and cover letters </li></ul></ul></ul><ul><ul><ul><li>Business plans </li></ul></ul></ul><ul><ul><ul><li>Employee reviews </li></ul></ul></ul>© 2010 TSTC Publishing
  11. 11. Diversity <ul><li>Every worker has the right to a non-hostile environment </li></ul><ul><li>Harassment </li></ul><ul><li>If harassment arises: </li></ul><ul><ul><ul><li>Document </li></ul></ul></ul><ul><ul><ul><li>Begin your ladder of escalation </li></ul></ul></ul><ul><ul><ul><li>File a formal complaint with your human resources department </li></ul></ul></ul><ul><ul><ul><li>Contact your state’s workforce agency </li></ul></ul></ul><ul><ul><ul><li>Consult a law attorney </li></ul></ul></ul><ul><ul><ul><li>File a claim with the EEOC </li></ul></ul></ul>© 2010 TSTC Publishing
  12. 12. Avoiding Discrimination and Intolerance <ul><li>Watch your words </li></ul><ul><li>Respect other people’s personal space </li></ul><ul><li>Censor your e-mails and keep private mail off your company computer </li></ul>© 2010 TSTC Publishing
  13. 13. Further Reflection <ul><li>What have you learned in this chapter that you previously did not know? </li></ul><ul><li>What information do you plan to implement into your professional life? </li></ul><ul><li>How can you ensure success in your career? </li></ul>© 2010 TSTC Publishing

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