Tc chapter 12 3
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Tc chapter 12 3 Presentation Transcript

  • 1. Summing Up Section 12.3: Professional Skills Taking Charge: Chapter 12 © 2010 TSTC Publishing
  • 2. Goals
    • Set your professional goals
      • Where do you want to be in 5 years?
      • Set goals in measurable units
      • Evaluate goals and milestones periodically
    © 2010 TSTC Publishing
  • 3. Time Management
    • Don’t be a jack of all trades
    • First things first
    • Do something—anything
    • I’m so confused
    • Work smarter, not harder
    • Avoid the tyranny of the urgent
    © 2010 TSTC Publishing
  • 4. Finances and Safety
    • Make the most of your salary
      • Budgeting
      • saving
    • On-the-job safety is important
      • Be aware
      • PPE
        • Hardhats
        • Eyewear
        • Ear protection
        • Gloves
        • Protective footwear
    © 2010 TSTC Publishing
  • 5. Critical Thinking at Work
    • Intuition vs. Critical Thinking
        • Know the difference between fact and fiction
        • Verify the source of your information
        • Check your source for accuracy
        • Ask questions
        • Don’t let your ego get in the way of logical thinking
    © 2010 TSTC Publishing
  • 6. Networking
    • Meet people in your field of interest
    • Learn about job or internship openings
    • Understand trends in the field
    • Polish communication and presentation fields
    • Prove your future career really matters
    © 2010 TSTC Publishing
  • 7. Documentation
    • Writing in your profession
      • Business and management meetings
      • Project documentation
      • Recognition through publication
      • Professional blogging
    © 2010 TSTC Publishing
  • 8. Exams in the Workplace
    • On-the-job training and employee reviews
    • Ethical tests
      • Speak up
      • Escalate the issue
      • Make a formal complaint
      • Seek independent counsel
    © 2010 TSTC Publishing
  • 9. Communication
    • Verbal
      • Group and team environments
      • Customer service
      • Presentation skills
        • Consider your audience
        • Don’t speak techno-lingo
        • Use good listening skills
        • Respond to the customer’s statements
        • Remember common courtesy
    © 2010 TSTC Publishing
  • 10. Communication (cont.)
    • Written communication
        • Resumes and cover letters
        • Business plans
        • Employee reviews
    © 2010 TSTC Publishing
  • 11. Diversity
    • Every worker has the right to a non-hostile environment
    • Harassment
    • If harassment arises:
        • Document
        • Begin your ladder of escalation
        • File a formal complaint with your human resources department
        • Contact your state’s workforce agency
        • Consult a law attorney
        • File a claim with the EEOC
    © 2010 TSTC Publishing
  • 12. Avoiding Discrimination and Intolerance
    • Watch your words
    • Respect other people’s personal space
    • Censor your e-mails and keep private mail off your company computer
    © 2010 TSTC Publishing
  • 13. Further Reflection
    • What have you learned in this chapter that you previously did not know?
    • What information do you plan to implement into your professional life?
    • How can you ensure success in your career?
    © 2010 TSTC Publishing