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Taking Charge, Chapter 10.1
Taking Charge, Chapter 10.1
Taking Charge, Chapter 10.1
Taking Charge, Chapter 10.1
Taking Charge, Chapter 10.1
Taking Charge, Chapter 10.1
Taking Charge, Chapter 10.1
Taking Charge, Chapter 10.1
Taking Charge, Chapter 10.1
Taking Charge, Chapter 10.1
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Taking Charge, Chapter 10.1

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Transcript

  • 1. Writing It Down Section 10.1: Using Written Communication For Personal Purposes Taking Charge: Chapter 10
  • 2. Written Communication
    • We use written communication every day
      • Email
      • Thank you notes
      • Personal business letters
  • 3. Casual Email
    • Don’t use all caps
    • Use emoticons to reveal expressions
    • Use blind carbon copy (BCC) tag to send forwards like jokes or chain letters
  • 4. Casual Email (cont.)
    • Don’t believe everything people forward to you
    • Practice the 24-hour rule when you’re upset
  • 5. Business Letters
    • At times you will need to send formally written business letters
    • The appropriate format will show you are serious
  • 6. Letter Format
    • Date
    • Sender’s address
    • Inside address
    • Salutation
    • Body
    • Closing salutation
  • 7. Certified Mail
    • When you need proof you sent a certain letter
      • Financial matters
      • To settle a dispute
    • You can track the progress of the letter over the Internet
  • 8. Certified Mail (cont.)
    • For example:
    • If you need to settle a financial dispute within a certain time period, certified mail is proof of when the letter was sent and that it was actually sent
  • 9. Further Reflection
    • When is written communication more important than verbal communication?
    • What did you learn from this chapter that you think will help with your written communication?
  • 10. Additional Resources
    • Writing Email http://jerz.setonhill.edu/writing/e-text/e-mail.htm
    • Proofreading & Editing http://www.lrcom.com/tips/proofreading_editing.htm

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