Introducing Acrobat Research Market Research and Data Collection Services
Who We Are <ul><li>Specialists in data collection and reporting </li></ul><ul><li>Broad-based MR experience </li></ul><ul>...
Why Work With Us? <ul><li>Reliability & Experience </li></ul><ul><li>Commitment to quality, partnership and industry stand...
What Makes Us Different? <ul><li>Our management team has the breadth and depth </li></ul><ul><li>of knowledge that can onl...
Services
Services <ul><li>Quantitative </li></ul><ul><ul><li>Online </li></ul></ul><ul><ul><li>Recruit-to-web </li></ul></ul><ul><u...
Online Research <ul><li>Programming/Hosting </li></ul><ul><ul><li>Multiple platform options (Confirmit, Voxco, Sawtooth) <...
Online Communities <ul><li>Branded online communities can be used to harvest opinions from customers, build stronger loyal...
Components Audience Acquisition Integration with Quali/Quant Online Tools Portal Content Sample/Loyalty Management
Contact Centers <ul><li>North American Operations: </li></ul><ul><li>Centers in Maine, Nova Scotia and Ontario </li></ul><...
International Reach <ul><li>Acrobat Research is a partner in Cido Research, a global market research services provider. </...
Next Steps
Contacts <ul><li>Roland Klassen </li></ul><ul><li>201-170 Robert Speck Pky </li></ul><ul><li>Mississauga, ON  L4Z 3G1 </li...
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Acrobat Research Master Short

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A quick intro to Acrobat Research

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Acrobat Research Master Short

  1. 2. Introducing Acrobat Research Market Research and Data Collection Services
  2. 3. Who We Are <ul><li>Specialists in data collection and reporting </li></ul><ul><li>Broad-based MR experience </li></ul><ul><li>Consistent results; high quality; customer focused </li></ul><ul><li>Wide range of industry expertise, including specialized interviewing teams in IT/ Telecommunications, Healthcare/Pharmaceutical and Financial Services </li></ul><ul><li>Global Coverage, through joint venture (Cido Research) </li></ul>
  3. 4. Why Work With Us? <ul><li>Reliability & Experience </li></ul><ul><li>Commitment to quality, partnership and industry standards </li></ul><ul><li>Global reach and knowledge </li></ul><ul><ul><li>Coverage of 100+ countries </li></ul></ul>
  4. 5. What Makes Us Different? <ul><li>Our management team has the breadth and depth </li></ul><ul><li>of knowledge that can only be gained by years </li></ul><ul><li>of experience. </li></ul><ul><li>Add value to our clients by providing consumer-facing best practices and project design/implementation. </li></ul><ul><li>Analysis-ready data sets – industry standard formats or custom designed. Full set of back-end tools available – tables, coding, back-translation. </li></ul><ul><li>Project management staff that can anticipate problems and offer options and alternatives. Average experience is 10 years+. </li></ul><ul><li>Passion for the business. QC steps “built-in” throughout the data collection process. </li></ul>
  5. 6. Services
  6. 7. Services <ul><li>Quantitative </li></ul><ul><ul><li>Online </li></ul></ul><ul><ul><li>Recruit-to-web </li></ul></ul><ul><ul><li>Inbound/Outbound Call Center </li></ul></ul><ul><ul><li>IVR </li></ul></ul><ul><ul><li>Multi-mode </li></ul></ul><ul><li>Qualitative </li></ul><ul><ul><li>Online community development / management </li></ul></ul>
  7. 8. Online Research <ul><li>Programming/Hosting </li></ul><ul><ul><li>Multiple platform options (Confirmit, Voxco, Sawtooth) </li></ul></ul><ul><ul><li>Rigorous process for QC - speed bumps, straight-liners, low/high incidence respondents, red herrings </li></ul></ul><ul><ul><li>Value added contribution from seasoned project management team with every study </li></ul></ul><ul><ul><li>Question innovation for respondent engagement </li></ul></ul><ul><ul><li>Data deliveries that make sense! </li></ul></ul><ul><ul><li>Onshore and offshore programming teams </li></ul></ul><ul><li>Panel Access </li></ul><ul><ul><li>Access to range of panel options </li></ul></ul><ul><ul><ul><li>Recommendation provided with each study </li></ul></ul></ul><ul><ul><li>Specialized Panels (IT, Medical) </li></ul></ul>
  8. 9. Online Communities <ul><li>Branded online communities can be used to harvest opinions from customers, build stronger loyalty, allow for testing of new concepts, etc. </li></ul><ul><li>Two-way communication with opinion-leading customers. </li></ul><ul><li>Faster turnaround, less expensive, deeper engagement. </li></ul><ul><ul><li>Polling & interactive surveys </li></ul></ul><ul><ul><li>Chat & online focus groups </li></ul></ul><ul><ul><li>In-depth sessions with targeted sub-groups </li></ul></ul><ul><ul><li>WOM opportunities </li></ul></ul>
  9. 10. Components Audience Acquisition Integration with Quali/Quant Online Tools Portal Content Sample/Loyalty Management
  10. 11. Contact Centers <ul><li>North American Operations: </li></ul><ul><li>Centers in Maine, Nova Scotia and Ontario </li></ul><ul><ul><li>200 seats total </li></ul></ul><ul><li>Technologies </li></ul><ul><ul><li>Predictive dialers </li></ul></ul><ul><ul><li>IVR (inbound/outbound) </li></ul></ul><ul><ul><li>Notification services </li></ul></ul><ul><ul><li>Multi-modal response systems </li></ul></ul><ul><ul><li>Hot-transfers (IVR to live agent) </li></ul></ul>
  11. 12. International Reach <ul><li>Acrobat Research is a partner in Cido Research, a global market research services provider. </li></ul><ul><li>Global offices: </li></ul><ul><li>NA </li></ul><ul><ul><li>New York </li></ul></ul><ul><ul><li>Maine </li></ul></ul><ul><ul><li>Canada </li></ul></ul><ul><li>AP </li></ul><ul><ul><li>Hong Kong </li></ul></ul><ul><ul><li>India </li></ul></ul><ul><ul><li>Vietnam </li></ul></ul><ul><ul><li>China </li></ul></ul><ul><ul><li>Macau </li></ul></ul><ul><li>Europe </li></ul><ul><ul><li>Germany </li></ul></ul><ul><ul><li>Spain </li></ul></ul>
  12. 13. Next Steps
  13. 14. Contacts <ul><li>Roland Klassen </li></ul><ul><li>201-170 Robert Speck Pky </li></ul><ul><li>Mississauga, ON L4Z 3G1 </li></ul><ul><li>+1 416 503 4343 ext 4343 [email_address] </li></ul><ul><li>Tim Sinke </li></ul><ul><li>201-170 Robert Speck Pky </li></ul><ul><li>Mississauga, ON L4Z 3G1 </li></ul><ul><li>+1 416 503 4343 ext 4004 [email_address] </li></ul>

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