Terry Schurter

Name Terry Schurter
- Location Dallas, Texas, United States
Work Thought Leader, Director Product Strategy at Global 360
About Internationally recognized process master. BPM Group Global Thought Leadership award winner. Global 360 Director Product Strategy and Chairman, Board of Advisors, International Process and Performance Institute. Past executive at Bloor Research, Bennu Group, USDATA, xFactory, and Westinghouse (won George Westinghouse Signature of Excellence award - twice). International speaker including Fortune 50 C-level events and author of Customer Expectation Management, cited as a manifesto for customer focused companies; Technologies for Government Transformation, awarded 2006 Most Effective Education by Government Research Association + Top Ten Books for Public CIOs (Public CIO Magazine).
Website www.tschurter.com
Tags process expert, process master, bpm, bpms, cem, customer experience, process improvement
Joined Oct 09
Presentations 2, Documents 0
Following 0, Followers 0