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NELINET presentation for possible re-use/editing/etc for HKU

NELINET presentation for possible re-use/editing/etc for HKU

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  • Good morning and thank you for inviting me to speak with you today. As I understand it today’s event is focused on how libraries succeed at introducing innovative services and processes. My title, for those of you who may be non-gamers, comes from the gaming world.
  • Transcript

    • 1. McMaster University Library Powerleveling and avoiding the wipe
    • 2.
      • Do not fear to be eccentric in opinion, for every opinion now accepted was once eccentric.
      Quotes from Bertrand Russell
    • 3. About Me
      • 20+ years experience
      • Public and academic libraries
      • Worked with a wide variety of libraries, archives, museums and other cultural arts organizations
    • 4.  
    • 5. Member: Gamer Generation
      • Tauren (Horde Faction)
      • Hunter Class
      • Currently Level 70 and enjoying the Burning Crusade
      • Born: 20-Sep-2006
    • 6. Currently
      • University Librarian at McMaster University
        • Top 200 Universities worldwide
        • Canada’s most research intensive
        • Recognized as “Canada’s most innovative”
        • Problem-based learning
    • 7. McMaster University Library
      • Member of ARL/CARL
      • $16m (CAD) annual budget
      • 2m volumes
      • 27,000 current serials
      • 4 McMaster libraries (HSL doesn’t report to me – unusual in Canada)
      • Extensive special collections (Bertrand Russel, Canadian lit, WWI and WWII)
    • 8. Notable alumni Dave Thomas Martin Short Eugene Levy Ivan Reitman
    • 9. McMaster University Library
      • Previous UL: 35 years
      • Conservative views on libraries/librarianship
      • Did not participate in
        • Senior Management Meetings
        • Dean’s Meetings
        • Academic Senate
        • You-name-it
    • 10. Challenges
      • Lowest funded research library in Canada
      • Lowest # of librarians in ARL
      • Lowest #FTE in ARL
      • Unionized environment
      • Length of service
      • App. 40% staff in TS
      • 10-15% of staff on LTD
    • 11. Why did I choose to come to Canada?
    • 12. Greatest Challenges
      • Establishing ourselves as “partners” in teaching, learning and research.
      • Starting a dialogue
      • Informing the campus community
      • Establishing relationships
    • 13. Phase I: Our Transformation
      • Focus on 4 pillars of “transformation”
        • Ourselves
        • Our resources
        • Our services
        • Our facilities
    • 14. The kick in the teeth
      • 8 weeks after I started: Provost stepped down
      • University: “discovered” $20m structural deficit
      • Freeze vacancies
      • Across the board cuts
    • 15. A new message, bold vision, get attention
      • I am the polar opposite of my predecessor
    • 16.  
    • 17. Our flattened world
      • 10 flatteners
        • #2: Netscape
        • #4: Open sourcing
        • #9: In-forming
        • #10: The Steroids
    • 18. 2006
    • 19. 2006
    • 20. Facebook 2006
    • 21. 2006
    • 22. 2006
    • 23. Today’s learner
      • Intuitively visual communicators
      • Easily move between virtual and physical
      • Learn through discovery
      • Respond quickly
      • Able to shift easily
        • Diana Oblinger
    • 24. What does “gamer generation” mean?
      • 90+ million of us (N.America) – bigger than boomers
      • Different in statistically verifiable ways
      • “ stimulation of various kinds actually changes brain structures and affects the way people think”
          • Marc Prensky
    • 25. Games are…
      • Everywhere
      • Established
      • Emotional
    • 26. Games are…expected
      • Students coming to Mac this fall will want to bring:
        • Xbox 360 <- games
        • Television (to play Xbox on)
        • Watch <- games
        • Digital Camera
        • Ipod <- games
        • PSP <- games
        • Laptop computer <- games
        • Mobile phone <- games
    • 27.  
    • 28. Librarians
    • 29. Engaged with
      • Games/Virtual worlds (WoW, Second Life)
      • Social spaces (Facebook, myspace)
      • Web 2.0 spaces (Blogs, Wikis)
      • Content (YouTube, Flickr, del.icio.us)
      • Handhelds, cell phones, iPods
    • 30. Hamilton Spectator
    • 31.
      • How did we get here?
      • Transforming Ourselves
    • 32. Transformation Team
    • 33. Guest speakers
      • Faculty: Dr. Brian Detlor (Business), Dr. Claude Eilers (Classics) and Dr. Geoffrey Rockewell (Multimedia)
      • Mike Ridley (Guelph)
      • Perry Willett (UofM)
      • Alane Wilson (OCLC)
      • Michael Stephens (tametheweb)
      • Joan Lippincott (CNI),
      • John Shank (blendedlibrarian.org)
    • 34. Choices
      • Retire
      • Restructure
      • Reassign
      • Retrain
      • Recognize
      5 R
    • 35. Choice: Retire
      • Eliminated cataloging department (14 staff)
        • CAW agreement
        • 10 voluntary separation packages
        • 6 months pay
        • Take up from 8
        • $300,000 salary savings
      • 8 new positions created
    • 36. Achievements: New positions
      • Digital Strategies Librarian
      • Digital Technologies Librarian
      • Teaching and Learning Librarian
      • E-Resources Librarian
      • Marketing, Outreach, Communications Librarian
      • Immersive Learning (Gaming) Librarian
    • 37. Marketing: New Approaches
      • Facebook fliers
      • Reaching our students where they are
    • 38. New Friends!
    • 39. Gaming Librarian
    • 40. Reassignments: User Experience Librarian
    • 41. Emerging Technologies IG
      • Amanda Etches-Johnson , Reference Librarian (chair)
      • Harry Ennis, Coordinator, Library Services for Students with Disabilities
      • Alex Homanchuk, Mills Intern
      • Debbie Lawlor, Microcomputer Specialist
      • Kelly Penfold, Library Assistant
      • Wade Wyckoff, Cataloging Policy Librarian
    • 42. Achievement: Learning 2.0 @ Mac
    • 43. They’re in….
    • 44. Record # at professional conferences!
    • 45. LJ Movers & Shakers
    • 46. ARL Leadership and Career Development
    • 47. Transforming Our Services
    • 48. Honours Research Science Programme
      • 4 year programme (60 students)
      • Interdisciplinary approach to teaching biology, chemistry, mathematics
      • Taught by “theme” (ie “diverting an asteroid)
      • UL involved from start
      • Integrated information fluency
      • Success! (.5 FTE librarian added into funding needs)
    • 49. Achievements
    • 50. Challenges
      • We run our own ILS (not part of a consortium)
      • We dont’ have $1 million to replace it
      • The ILS market sucks
      • We’re a Horizon site
    • 51. Choices/Achievements
    • 52. Choices
      • Digital Technologies Librarian
    • 53.
      • Transforming our resources
    • 54. Big story….
    • 55.  
    • 56.  
    • 57.  
    • 58.  
    • 59. Digital Russell: IMLS Application
    • 60. Russell Journal
    • 61. Newton’s Opticks
    • 62.
      • Transforming our facilities
    • 63. Challenges
      • Main building: (mills)
        • Recent comments:
          • “ I’d like elevators that go all the way up”
          • “ There’s a sixth floor?”
      • Science/Engineering (thode)
        • Opened in 1979 and never updated
      • Business (innis)
        • Not enough space
      • No long term storage solution
    • 64. Choices
    • 65. Achievements
    • 66. Capital Campaign
      • Learning Commons @ Thode
        • $4m renovation
        • $847,000 donation
    • 67. US/Canadian Differences
      • Not-so-scientific
      • Coming from Detroit
      • Now living in Ontario
    • 68. US/Canadian Differences
      • We’ve always done it this way……
      • Why do we need to change now…
      • That idea wont work because…….
      • It’s not our fault…………................
      • We tried that X years ago and……
      EH? EH? EH? EH? EH?
    • 69. On Canadian/American differences
      • Mottos:
        • US: Life, Liberty, and the Pursuit of Happiness
        • Canada: Peace, Order and Good Government
    • 70. The Good of “good government”
      • CFI – Canada Foundation for Innovation
      • CRKN – Canadian Research Knowledge Network
      • OCUL – Ontario Council of University Libraries
      • Bottom line: able to purchase much more as a result of national and provincial purchasing agreements
    • 71. The “bad” of “good government”
      • Sense of entitlement:
        • I don’t have to….that’s not my job….
        • You (the employer/government) have to (for me) because…
      • Unwilling to act as individuals
        • Who should be involved in that decision?
      • Adverse to risk-taking
        • If we all decide together, none of us have to actually take responsibility for the decision….
    • 72. Have we been successful?
      • Administration: Budget
        • Library acquisitions exempted from campus-wide budget cuts
        • $525,000 base budget increase
        • Allowed to submit deficit budget for 08/09 and 09/10
        • Allowed to create 8 new librarian positions
        • Budget Open Forum (President/Provost)
      • Students: Rudy Heinzl award
      • Faculty: Support for library budget
      • Donors: $1m this year
      • Peers: 2 librarians recognized
      • Community: Spectator article, CBC, CTV, BBC, other major news outlets
    • 73. Questions?