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NELINET presentation for possible re-use/editing/etc for HKU

NELINET presentation for possible re-use/editing/etc for HKU

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  • Good morning and thank you for inviting me to speak with you today. As I understand it today’s event is focused on how libraries succeed at introducing innovative services and processes. My title, for those of you who may be non-gamers, comes from the gaming world.

Transcript

  • 1. McMaster University Library Powerleveling and avoiding the wipe
  • 2.
    • Do not fear to be eccentric in opinion, for every opinion now accepted was once eccentric.
    Quotes from Bertrand Russell
  • 3. About Me
    • 20+ years experience
    • Public and academic libraries
    • Worked with a wide variety of libraries, archives, museums and other cultural arts organizations
  • 4.  
  • 5. Member: Gamer Generation
    • Tauren (Horde Faction)
    • Hunter Class
    • Currently Level 70 and enjoying the Burning Crusade
    • Born: 20-Sep-2006
  • 6. Currently
    • University Librarian at McMaster University
      • Top 200 Universities worldwide
      • Canada’s most research intensive
      • Recognized as “Canada’s most innovative”
      • Problem-based learning
  • 7. McMaster University Library
    • Member of ARL/CARL
    • $16m (CAD) annual budget
    • 2m volumes
    • 27,000 current serials
    • 4 McMaster libraries (HSL doesn’t report to me – unusual in Canada)
    • Extensive special collections (Bertrand Russel, Canadian lit, WWI and WWII)
  • 8. Notable alumni Dave Thomas Martin Short Eugene Levy Ivan Reitman
  • 9. McMaster University Library
    • Previous UL: 35 years
    • Conservative views on libraries/librarianship
    • Did not participate in
      • Senior Management Meetings
      • Dean’s Meetings
      • Academic Senate
      • You-name-it
  • 10. Challenges
    • Lowest funded research library in Canada
    • Lowest # of librarians in ARL
    • Lowest #FTE in ARL
    • Unionized environment
    • Length of service
    • App. 40% staff in TS
    • 10-15% of staff on LTD
  • 11. Why did I choose to come to Canada?
  • 12. Greatest Challenges
    • Establishing ourselves as “partners” in teaching, learning and research.
    • Starting a dialogue
    • Informing the campus community
    • Establishing relationships
  • 13. Phase I: Our Transformation
    • Focus on 4 pillars of “transformation”
      • Ourselves
      • Our resources
      • Our services
      • Our facilities
  • 14. The kick in the teeth
    • 8 weeks after I started: Provost stepped down
    • University: “discovered” $20m structural deficit
    • Freeze vacancies
    • Across the board cuts
  • 15. A new message, bold vision, get attention
    • I am the polar opposite of my predecessor
  • 16.  
  • 17. Our flattened world
    • 10 flatteners
      • #2: Netscape
      • #4: Open sourcing
      • #9: In-forming
      • #10: The Steroids
  • 18. 2006
  • 19. 2006
  • 20. Facebook 2006
  • 21. 2006
  • 22. 2006
  • 23. Today’s learner
    • Intuitively visual communicators
    • Easily move between virtual and physical
    • Learn through discovery
    • Respond quickly
    • Able to shift easily
      • Diana Oblinger
  • 24. What does “gamer generation” mean?
    • 90+ million of us (N.America) – bigger than boomers
    • Different in statistically verifiable ways
    • “ stimulation of various kinds actually changes brain structures and affects the way people think”
        • Marc Prensky
  • 25. Games are…
    • Everywhere
    • Established
    • Emotional
  • 26. Games are…expected
    • Students coming to Mac this fall will want to bring:
      • Xbox 360 <- games
      • Television (to play Xbox on)
      • Watch <- games
      • Digital Camera
      • Ipod <- games
      • PSP <- games
      • Laptop computer <- games
      • Mobile phone <- games
  • 27.  
  • 28. Librarians
  • 29. Engaged with
    • Games/Virtual worlds (WoW, Second Life)
    • Social spaces (Facebook, myspace)
    • Web 2.0 spaces (Blogs, Wikis)
    • Content (YouTube, Flickr, del.icio.us)
    • Handhelds, cell phones, iPods
  • 30. Hamilton Spectator
  • 31.
    • How did we get here?
    • Transforming Ourselves
  • 32. Transformation Team
  • 33. Guest speakers
    • Faculty: Dr. Brian Detlor (Business), Dr. Claude Eilers (Classics) and Dr. Geoffrey Rockewell (Multimedia)
    • Mike Ridley (Guelph)
    • Perry Willett (UofM)
    • Alane Wilson (OCLC)
    • Michael Stephens (tametheweb)
    • Joan Lippincott (CNI),
    • John Shank (blendedlibrarian.org)
  • 34. Choices
    • Retire
    • Restructure
    • Reassign
    • Retrain
    • Recognize
    5 R
  • 35. Choice: Retire
    • Eliminated cataloging department (14 staff)
      • CAW agreement
      • 10 voluntary separation packages
      • 6 months pay
      • Take up from 8
      • $300,000 salary savings
    • 8 new positions created
  • 36. Achievements: New positions
    • Digital Strategies Librarian
    • Digital Technologies Librarian
    • Teaching and Learning Librarian
    • E-Resources Librarian
    • Marketing, Outreach, Communications Librarian
    • Immersive Learning (Gaming) Librarian
  • 37. Marketing: New Approaches
    • Facebook fliers
    • Reaching our students where they are
  • 38. New Friends!
  • 39. Gaming Librarian
  • 40. Reassignments: User Experience Librarian
  • 41. Emerging Technologies IG
    • Amanda Etches-Johnson , Reference Librarian (chair)
    • Harry Ennis, Coordinator, Library Services for Students with Disabilities
    • Alex Homanchuk, Mills Intern
    • Debbie Lawlor, Microcomputer Specialist
    • Kelly Penfold, Library Assistant
    • Wade Wyckoff, Cataloging Policy Librarian
  • 42. Achievement: Learning 2.0 @ Mac
  • 43. They’re in….
  • 44. Record # at professional conferences!
  • 45. LJ Movers & Shakers
  • 46. ARL Leadership and Career Development
  • 47. Transforming Our Services
  • 48. Honours Research Science Programme
    • 4 year programme (60 students)
    • Interdisciplinary approach to teaching biology, chemistry, mathematics
    • Taught by “theme” (ie “diverting an asteroid)
    • UL involved from start
    • Integrated information fluency
    • Success! (.5 FTE librarian added into funding needs)
  • 49. Achievements
  • 50. Challenges
    • We run our own ILS (not part of a consortium)
    • We dont’ have $1 million to replace it
    • The ILS market sucks
    • We’re a Horizon site
  • 51. Choices/Achievements
  • 52. Choices
    • Digital Technologies Librarian
  • 53.
    • Transforming our resources
  • 54. Big story….
  • 55.  
  • 56.  
  • 57.  
  • 58.  
  • 59. Digital Russell: IMLS Application
  • 60. Russell Journal
  • 61. Newton’s Opticks
  • 62.
    • Transforming our facilities
  • 63. Challenges
    • Main building: (mills)
      • Recent comments:
        • “ I’d like elevators that go all the way up”
        • “ There’s a sixth floor?”
    • Science/Engineering (thode)
      • Opened in 1979 and never updated
    • Business (innis)
      • Not enough space
    • No long term storage solution
  • 64. Choices
  • 65. Achievements
  • 66. Capital Campaign
    • Learning Commons @ Thode
      • $4m renovation
      • $847,000 donation
  • 67. US/Canadian Differences
    • Not-so-scientific
    • Coming from Detroit
    • Now living in Ontario
  • 68. US/Canadian Differences
    • We’ve always done it this way……
    • Why do we need to change now…
    • That idea wont work because…….
    • It’s not our fault…………................
    • We tried that X years ago and……
    EH? EH? EH? EH? EH?
  • 69. On Canadian/American differences
    • Mottos:
      • US: Life, Liberty, and the Pursuit of Happiness
      • Canada: Peace, Order and Good Government
  • 70. The Good of “good government”
    • CFI – Canada Foundation for Innovation
    • CRKN – Canadian Research Knowledge Network
    • OCUL – Ontario Council of University Libraries
    • Bottom line: able to purchase much more as a result of national and provincial purchasing agreements
  • 71. The “bad” of “good government”
    • Sense of entitlement:
      • I don’t have to….that’s not my job….
      • You (the employer/government) have to (for me) because…
    • Unwilling to act as individuals
      • Who should be involved in that decision?
    • Adverse to risk-taking
      • If we all decide together, none of us have to actually take responsibility for the decision….
  • 72. Have we been successful?
    • Administration: Budget
      • Library acquisitions exempted from campus-wide budget cuts
      • $525,000 base budget increase
      • Allowed to submit deficit budget for 08/09 and 09/10
      • Allowed to create 8 new librarian positions
      • Budget Open Forum (President/Provost)
    • Students: Rudy Heinzl award
    • Faculty: Support for library budget
    • Donors: $1m this year
    • Peers: 2 librarians recognized
    • Community: Spectator article, CBC, CTV, BBC, other major news outlets
  • 73. Questions?