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Exponential Change
 

Exponential Change

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Exponential Change Exponential Change Presentation Transcript

  • McMaster University Library Exponential Change in Traditional Organizations
    • http://www.slideshare.net/trzecia/exponential-change/
  • Introduction
    • New to McMaster
    • 20+ years experience
    • Public/academic libraries
    • Grant initiatives involving archives, museums and others
    • Systems background
    • Last position: Wayne State University, Detroit
  • Member: Gamer Generation
    • Tauren (Horde Faction)
    • Hunter Class
    • Currently Level 70 and enjoying the Burning Crusade
    • Born: 20-Sep-2006
    • The beginning of the story…
  • July 2006
    • University Librarian at McMaster University
      • Top 200 Universities worldwide
      • Canada’s most research intensive
      • Recognized as “Canada’s most innovative”
      • Problem-based learning
  •  
  • Why did I choose to come to Canada?
    • Challenges
  • McMaster University Library
    • Challenges
    • Library in state of decline
      • 1991: Ranked 86 th among ARL
      • 2006: Ranked 109 th
  • Challenges
    • Lowest funded medical-doctoral library in Canada
    • Lowest # of librarians in ARL
    • Lowest #FTE in ARL
    • Unionized environment
    • Length of service
    • App. 40% staff in “back office”
    • 10-15% of staff on LTD
  • The kick in the teeth
    • 8 weeks after I started:
      • Provost left
      • $20m structural deficit
        • Freeze vacancies
        • Across the board cuts
  • State of transition
    • Three Provosts (one interim)
    • Two VPs Research
    • Two Deans of Humanities
    • Two Deans of Engineering
    • Currently: Interim Dean of Graduate Studies
    • Soon: Interim Dean of Social Sciences
    • My first 18 months
    • Period of change…..(details forthcoming)
  • Where we are….
    • Budget
      • Library acquisitions exempted from campus-wide budget cuts
      • $630,000 base budget increase
      • $600,000 one-time budget reallocation
    • Two capital campaign items
      • $6m “Innovative Learning”
      • $4m “Learning Commons @ Thode”
      • $1.2m in donations this year
  • Where are we now….
    • Created 7 new librarian positions
      • Gaming Librarian
      • Marketing/Communications/Outreach
      • Teaching and Learning
      • Digital strategist
      • Digital technologist
      • E-resources
      • Archivist/Librarian
    • Two new positions on the way
      • Data/GIS Librarian
      • Scholarly Communications Librarian
  • Where are we now…
    • Inherited Classroom Audio Visual Services
      • Staff of 10
      • Budget of $1m
      • Responsible for all classroom technologies
    • Opportunity to integrate instructional technologies, academic resources, and support services
  • Campus News
  • Local News (The Spec) Note: they read my blog!
  • National News (CBC, G&M)
  • National Television (Canada AM)
  • One week: PR hat trick University Affairs The Spec G&M
  • Awards
    • Learning Commons: two significant awards:
      • Rudy Heinzl award
      • PMI award
  • Late breaking news
    • Recipient 2008 ACRL Excellence in Academic Libraries Award
    • Sponsored by Blackwell Book Services
    • Previous recipients include:
      • Cornell
      • Virginia
      • Arizona
      • Georgia Institute of Technology
      • Others
  • Most importantly
    • Co-chair of the Provost’s Task Force on Teaching and Learning
      • Identifying SWOT on our campus
      • Recommendations to Provost
      • Potential campus-wide impact on teaching and learning
    • Chair the Burlington Learning Space Design Committee
    • How did we get here?
  • “ The Change Agent’s Handbook” Full disclosure: a little reverse engineering!
    • 1. Clarify the mission, vision, and reasons for change
  • A new message, bold vision, get attention
    • Do not fear to be eccentric in opinion, for every opinion now accepted was once eccentric.
  •  
  • Today’s learner
    • Intuitively visual communicators
    • Easily move between virtual and physical
    • Learn through discovery
    • Respond quickly
    • Able to shift easily
      • Diana Oblinger
  •  
  • Vision and Mission
    • Vision McMaster University Library will be recognized as Canada's most innovative, user-centred, academic library.
  • Vision and Mission
    • Mission The University Library advances teaching, learning and research at McMaster by:
    • teaching students to be successful, ethical information seekers
    • facilitating access to information resources
    • providing welcoming spaces for intellectual discovery
    • promoting the innovative adoption of emerging learning technologies
    • 2. Establish the roles, responsibilities, and structure to support change
  • Transformation Team
  • Transforming our organization
    • Stopped doing what we didn’t need to do:
    • Eliminated copy cataloging as a function
      • 8 voluntary separation packages;
      • 6 months pay
      • $300,000 salary savings
    • 9 new positions created
      • 7 new librarians
    • New positions=new functions
  • Reassignments
    • Metatadata librarian
    • User Experience Librarian
    • Director of Liaison Program
    • Director of Assessment
    • Development officer
    • Clerical support:
      • Digitization
      • maps
      • e-reserves
      • tiered reference
  • Seven new librarians in one year!
    • Digital Strategies Librarian (Nick Ruest)
    • Digital Technologies Librarian (John Fink)
    • Teaching and Learning Librarian (Karen Nicholson)
    • Marketing, Outreach, Communications Librarian (Catherine Baird)
    • Immersive Learning/Gaming Librarian (Shawn McCann)
    • E-Resources Librarian (Janice Adlington)
    • Archivist Librarian (Rick Stapleton)
    • 3. Develop the required leadership team capability
  • Informed ourselves: guest speakers
    • Faculty: Dr. Brian Detlor (Business), Dr. Claude Eilers (Classics) and Dr. Geoffrey Rockewell (Multimedia)
    • Mike Ridley (Guelph)
    • Perry Willett (UofM)
    • Alane Wilson (OCLC)
    • Michael Stephens (tametheweb)
    • Joan Lippincott (CNI),
    • John Shank (blendedlibrarian.org)
  • Retraining: Learning 2.0 @ Mac
  • Learning 2.0 @ McMaster
    • 12 week program
    • use freely available online tools
      • Blogger
      • Wordpress
      • Bloglines
      • Del.icio.us
      • Flickr
      • Firefox and plugins
  • Investment in staff
    • Significant increase in funding allocated to training and development
      • ALA
      • CLA
      • OLA
      • EDUCAUSE
      • CNI
      • Many, many more
    • 4. Assess the current situation
  • Assessment
    • LibQUAL
    • SAILS
    • Determine the key strategies for achieving the change
  • Transformation: Four themes
    • Transforming ourselves
    • Transforming our resources
    • Transforming our services
    • Transforming our facilities
    • 5. Develop implementation plans Implement and monitor progress
  • Seven new librarians
    • Digital Strategies Librarian (Nick Ruest)
    • Digital Technologies Librarian (John Fink)
    • Immersive Learning/Gaming Librarian (Shawn McCann)
    • Teaching and Learning Librarian (Karen Nicholson)
    • Marketing, Outreach, Communications Librarian (Catherine Baird)
    • E-Resources Librarian (Janice Adlington)
    • Archivist Librarian (Rick Stapleton)
  • First in Canada: Reference service in Second Life
  • First in Canada: Endeca
  • First in Canada: Digital Commons
  • Digital Dissertations
  • Map Mashup and digital maps
  • Drupal: Peace and War
    • Open source content management
    • Open content
    • Canadian Memory Fund
    • Digitize materials from 20 th century peace and ward
    • Partnership with Canadian Warplane Heritage Museum and Hamilton Public Library
  • Evergreen
    • Open source ILS
    • Partnership with Windsor and Laurentian
    • Hope to be the first ARL to go open source for our ILS (2009?)
  • News to come….
    • “ This close” to making a major announcement
    • Getting into mass digitization
    • Innovative partnership – first of it’s kind in the world
    • Partially supported by math and engineering
  • Our Facilities Learning Commons @ Mills
  • Thode Library Renovations
    • 6. Determine causes of under- and over-performance
    • Still a work “in progress”
    • Annual reviews
      • UPC
      • Budget
    • This year: Thode Science and Engineering Library staffing model review
    • Staff vacancies: no “status quo”
    • Assessment plan: this year
    • 7. Apply learnings
  • My own lesson:
    • Do not fear to be eccentric in opinion, for every opinion now accepted was once eccentric.
  • Note of caution
    • Tell all the Truth but tell it slant--- Success in Circuit lies Too bright for our infirm Delight The Truth's superb surprise
    • As Lightening to the Children eased With explanation kind The Truth must dazzle gradually Or every man be blind---
    • Emily Dickinson
    •  
    • 8. Celebrate, reflect, document
  • ACRL Application
    • Recipient 2008 ACRL Excellence in Academic Libraries Award
    • Sponsored by Blackwell Book Services
    • Previous recipients include:
      • Cornell
      • Virginia
      • Arizona
      • Georgia Institute of Technology
      • Others
  •  
  •  
  • Thank you! Jeff Trzeciak email: [email_address] .ca blog: ulatmac.wordpress.com