Network 1: IT Support for Law Firms & Medical Practices in Atlanta


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IT Support (cloud, computers, consulting, managed services) for law firms and medical practices in metro Atlanta. Worry Free IT.

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Network 1: IT Support for Law Firms & Medical Practices in Atlanta

  1. 1. Worry Free IT
  2. 2. What We’re Known For Network 1 becomes, or augments, the IT department for law firms and medical practices. We fix computers when things break but what our clients really value are the industry-specific best practices we bring to their firms. This is especially important with technology, along with regulations and cyber threats, changing so rapidly. Our proactive approach helps our clients use technology to gain and keep their competitive advantage. Worry Free IT2
  3. 3. What We Do • Cloud solutions • Managed services • Server management • Desktop / laptop support • Email & spam control • Remote connectivity • Network security • Backup (and recovery) solutions Worry Free IT3
  4. 4. Our Clients Value Our Focus • Focused exclusively in metro Atlanta – now and in the future • 64 active clients located in downtown Atlanta and points north (Kennesaw to Decatur; Lawrenceville/Suwanee to Smyrna) • Industry focus – 30% legal – 30% medical – 12% real estate / construction – 10% financial services Worry Free IT Fast Facts • Average client: 30 PCs • Smallest client: 2 PCs • Largest client: 200 PCs • Servers managed: 267 • Desktops managed: 1,543 • Metro ATL cities served: 16 • Locations served: 82 4
  5. 5. “Pain Points” We Address Worry Free IT • Rain-makers are slowed down; loss of productivity due to IT “death by 1000 cuts”. • Wasting time & money with finger-pointing between hardware / software / phone / etc. • Uneven or inconsistent support: turnover of engineers, wide variation of technical skills, lack of industry knowledge. • No proactive IT help. Lack of: planning, strategy, budget. • IT support not in tune with the business needs of the firm or practice. 5
  6. 6. How We’re Different Tenure & Experience Worry Free IT Senior Mid-level Help Desk Typical Senior Mid-level Help Desk Network 1 6
  7. 7. Engineering Teams Client-Intimate Model Worry Free IT Robert Cheek Director & Team Lead Stuart Rose Senior Network Engineer Jason Ellington Network Engineer George Notel Network Engineer Orange Team: Medical Focus Tom Kidd Director & Team Lead Darrean Tolbert Senior Network Engineer Alan Schwartz Senior Network Engineer Vechat Nhep Network Engineer Blue Team: Legal Focus 7
  8. 8. Infrastructure Services Active Part of the Team Worry Free IT Stuart Rose Director & Senior Network Engineer Darren Rose Network Engineer & NOC Engineer John Pesek Network / Desktop Engineer Eddy Levin Desktop Engineer Jay Olubummo Desktop Engineer Network Operations & Support Desk 8
  9. 9. What Our Clients Say Legal Worry Free IT “IT is critical for our firm and we are in growth mode. We had been having problems that were slowing us down. Network 1 was able to quickly come in and stabilize our environment and work with my staff to resolve their issues. I don’t hear IT complaints anymore, which tells me we made the right move.” Charles Kuck, Managing Partner – Kuck Immigration Partners “We used to support IT internally. Now, with Network 1, problems get fixed and projects get done. Network 1 always puts our interests first – often making recommendations that cost them money. We appreciate their expertise, candidness, and integrity. IT management has never been easier.” Al Hill, Managing Partner – Taylor English Duma “Network 1 proactively converted my vision of an ideal technology profile into reality.” Chris Graham, CEO – The Private Client Law Group “Network 1 is a high value-added partner. Their culture matches ours: high standards, flexibility, responsiveness and client intimacy. They attract and retain exceptional talent that knows IT, knows law firms and – most importantly – knows how to work with attorneys and staff.” John Mercer, Managing Partner – Mercer Thompson “Everybody at Network 1 is a pleasure to work with; they make things so easy. The projects they’ve done have been on time and under budget and when we have an issue it’s taken care of quickly and professionally. I now sleep peacefully knowing all of my IT issues are handled.” Mary Stearns-Montgomery, Managing Partner – Stearns-Montgomery & Proctor 9
  10. 10. What Our Clients Say Medical Worry Free IT “The service – remotely and on-site – is great. All of their engineers are knowledgeable, professional and easy to work with. And, with their fixed pricing managed network service plan, budgeting for IT services is real easy.” Laureen Austin, CBO Manager – Atlanta Women’s Healthcare Specialists “Network 1 is easy to work with. They’re reputable, reliable and trustworthy. They are always responsive and available to our questions. I will absolutely continue to support and recommend them.” Cynthia Murphy, Practice Manager – Arthritis & Rheumatology of Georgia, P.C. “We chose Network 1 because they stand out in three areas: Healthcare knowledge, skill with day-to- day support, and proactive planning.” Lynn Wolff, CEO – Georgia Hand Shoulder & Elbow “Our old IT company charged by the hour: if it took them longer to fix a problem they made more money! Now we budget for our IT expenses based on a fixed fee monthly service. Finding Network 1 has been fantastic!” Margie Carpenter, Human Resources Director – Medicraft “Network 1 manages our IT better which allows us to deliver better patient care. Their knowledge of healthcare technology is superior and their team of medical-focused engineers helps us with day-to- day issues as well as strategic planning. Their leadership & advice when we selected a next-generation PACS imaging system resulted in us choosing the best solution for our patients and our practice.” Brenda Simpson, M.D. – Breast Care Specialists, LLC 10
  11. 11. Worry Free IT Tony Rushin – Legal Focus Richard Stokes – Medical Focus 11