Dr. James Moest - Electronic Interstate Certificate of Veterinary Inspection, Benefits and Challenges
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Dr. James Moest - Electronic Interstate Certificate of Veterinary Inspection, Benefits and Challenges

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Use of eICVI at Markets: Benefits and Challenges - Dr. James Moest, Lena Veterinary Clinic, Lena, IL, from the 2012 Annual Conference of the National Institute for Animal Agriculture, March 26 -......

Use of eICVI at Markets: Benefits and Challenges - Dr. James Moest, Lena Veterinary Clinic, Lena, IL, from the 2012 Annual Conference of the National Institute for Animal Agriculture, March 26 - 29, Denver, CO, USA.

More presentations at: http://www.trufflemedia.com/agmedia/conference/2012-decreasing-resources-increasing-regulation-advance-animal-agriculture

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  • 1. Jim Moest, DVM Lena Veterinary Clinic Lena, IL
  • 2. Located in NW IL in which we serve NW IL and SW WI 8 person practice- mixed animal practice 6 person Dairy/Beef 1 person Small animal ½ person Swine ½ person Equine Serve 2 salebarns
  • 3. Equity Livestock Coop Coop of 13 livestock barns Corporate office in Baraboo, WI Started veterinary work at Equity Livestock (Monroe) in 2004 Sale Schedule 2 Calf/Fat Cattle/Cull Cow Sales/week 2-3 Feeder calf sales/month 1 sheep/goat sale/month
  • 4. CVI Volume Calf sales – 10-12 CVI’s /sale Feeder sales – 30-40 CVI’s/sale Sheep & Goat sale – 6-8 CVI’s/sale From 11/1/2010 – 3/22/2012 2836 CVI’s
  • 5. Prior to Aug 2010 – CVI’s were completed after end of sales & after animals left the salebarn – CVI’s mailed to consignee’s Aug 2010 – State of Wisconsin enforced rules & required CVI prior to loading Disruption in consignee’s routine Created bottleneck during checkout for consignee’s due to delay in completion of CVI’s Required extra personnel for real-time completion of CVI ↑ in customer complaints due to wait
  • 6. Lena Vet Clinic staff & Equity Management decided to investigate electronic CVI’s Streamline process Increase CVI completion speed Decrease consignee wait at checkout Issues to overcome Internet access & Internet speed Computer system access Printer access
  • 7. Decided to implement USDA VSPS system LVC purchased laptop & provided extra personnel for eCVI Internet access was extremely slow initially Customer complaints continued due to delay in checkout
  • 8. Investigated wireless modem to ↑ speed improvement noted, but still received customer complaints due to delays Nov 2010, Equity Livestock encouraged LVC to investigate other eCVI systems Decided to switch to Global Vet Link (GVL) Install high-speed internet
  • 9. Since Nov 2010 Consignee wait reduced considerably Customer satisfaction increased
  • 10. Partners & staff of Lena Veterinary Clinic Equity Livestock Market Global Vet Link NIAA My Family