Reptile Brain: Error patterns
Sacrifices accuracy for speed
Can’t tell the difference between
rattlesnakes and shame
Our Three Brains
Amygdala – reptile brain
Cortex (logic center)
Pre-frontal cortex (integrates
logic and emotion into judgment
Flipping Our Lids
• Dr Siegel Hand Model of the Brain
• Fire Alarm
Behavior • Run
“I view emotions as organizing
processes that enable
individuals to think and behave
adaptively. This perspective
can be contrasted with a more
traditional one that sees affect
as a disorganized interruption of
mental activity that must be
minimized and controlled.”
Peter Salovey,Ph.D., Chair of Psychology, Yale
Major Emotional Intelligence Researcher and
Emotional Intelligence is a
collection of skills
• Self reflection
• Productive focus on relationships?
• Resilience when things do go the way
you want or intended
• EI = Logic and Emotions
Because it CAN be learned
Our EI can grow at any age
Learning EI starts early
Neuroplasticity of the brain?
Example of Emotional
• Aristotle: “Anyone can become angry –
that is easy. But to be angry with the
right person , to the right degree, at the
right time, for the right purpose, and in
the right way – that is not easy.”
1. Break into SCARF groups based on the biggest
concern identified in your assessment
2. Describe/characterize your domain
- What are your concerns or triggers?
3. Large group debrief
4. In domain groups discuss: How you reduce your
own sense of threat or increase your sense of
reward related to this domain
• Fairness study
• Feeling free from bias, dishonesty, and
• An individual’s sense of fairness is
linked to personal values
EQ-i® 2.0 competencies
rosieFirst, Understand Habits
• Habits are hard to break
• Thought patterns can be changed
• Paying attention to things can rewire
• Focus on what’s right, not what’s wrong
• Work at regulating your thinking
EI and Change
• VUCA World
• Volatile, uncertain, complex, ambiguous
• Requires VUCA leadership
• Lack of certainty = loss of control >
impacts status, fairness and
Another way to look at WellBeing
“Richest and fullest lives
attempt to achieve balance
between three realms:
work, love, play.”
Rich and full life
EI and Leadership
• Daniel Goleman (1998) pioneered the idea
that “the ability to recognize and understand
your moods, emotions, and drives, as well
as their effect on others,” was a hallmark of
• High levels of self-awareness, long
acknowledged as contributing to individual
effectiveness and good leadership, also
correlate with corporate performance.
Korn/Ferry Institute 2013 A Better return on Self Awareness
Emotional Intelligence and
• Emotions are contagious
– Impulse Control
– Stress Tolerance
– Problem Solving
Mood contagion & Optimism
So given, that our neurons are at work and we are reacting to the people that we work with
in many ways.
There’s a word for that and it’s mood contagion.
Joyce Bono was faculty at CSOM here at the University and is now at the U of Florida. She
studied mood contagion. She looked at the sharing of positive emotions in the work setting.
What do we do to build a positive mood contagion?
Positive connections increase the secretion of oxytocin in the brain
We have choices:
How do I build a positive mood for myself? How do I reinforce this?
How do I choose those I interact with? Are they positive? How do they contribute to
• Practice giving yourself six seconds
• Focus on the positive
• Consider play; think of problems as
• Study what works for you – modes of
• Make connections with positive others
• Celebrate accomplishments
• Practice choice -- choose what you pay
attention to and opt for positive reactions;
• What interests you about emotional
Assess the emotional
intelligence of Lincoln
Doris Kearns Goodwin: What we can
learn from past presidents
Individual Development Plan
• What do you want to start?
• What do you want to stop?
• What do you want to continue doing?
• Resiliency is the ability to find the inner
strength to grow through a set-back,
challenge, or opportunity. Resiliency is
not about bouncing back from a
situation. It is about growing through it.
Resiliency is not about pain. It is about
Be Resilient: by Eileen Mc???????
We can choose our response
• What is the situation?
• What am I focusing on? What am I not
going to put attention on?
• How do I feel and think about this?
• How am I going to consciously
• It’s about energy
• Work at building resilience; have it
ready when you have challenges
• Exercise, yoga or meditation
• Stop ruminating – this builds negative
wiring. Schedule a time each day for it
and get over it
Rosie more self care
• Think about challenging situations
• What can you start doing, stop doing or
continue doing that will help the
situation and other similar situations
• Practice your one thing
• Give yourself a reward for following
“When will we make the same
in the way we relate to each
as we have made in
Theodore Zeldin, Philosopher
• What was most helpful today?
• Share one of your insights or aha’s
• CCE evaluation