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  1. 1. Computer Applications I 6411 Unit B Overview Software Applications for Business Unit B carries a course weight of ninety percent. It is presented in three competencies and six objectives. The point of these objectives is to teach understanding of the components, characteristics, and uses of business documents and publications, spreadsheet formulas and functions, charts, and database objects, and methods of multimedia presentation delivery and development. Students are using APPLY (C3) as a means to UNDERSTAND (B2) the content of this unit. Following procedures/guidelines (APPLY C3) for developing business documents, publications, spreadsheets, and databases, provides necessary relevance that enables student UNDERSTANDING (B2). Competency 3.00 – Understand documents and publications used in business. Objective 3.01: Understand business documents. The purpose of this objective is for students to be able to differentiate between different types of documents used in business and determine the most appropriate document for a given situation. In the first part of the objective, students will learn text, paragraph, and page formatting techniques and why they are applied to documents. In the next part of this objective, students will learn the uses and components of common business documents. Students will determine which document is appropriate in a given situation and apply appropriate formatting to produce professional quality documents. Reinforcement activities from Glencoe Microsoft Office 2003 have been added in the Instructional Activities section of the guide. The activities may be used as needed. A culmination project has also been provided at the end of the guide. The teacher is the best judge of when and if to include the activities presented in the culmination project. Each activity of the project may be inserted after the corresponding lesson or the entire project can be saved until all documents have been introduced and practiced. Teachers may add additional activities and are encouraged to collaborate via the yahoo business educators group by emailing them to NCBEteachers@egroups.com. Objective 3.02: Understand business publications. In this objective students will examine common types of publications used in business and the purposes of each. They will also learn about design principles as they apply to business publications and how to tailor a publication to the characteristics of the target audience. 6411 – Computer Applications I Summer 2008, Version 2 Unit B Overview
  2. 2. Competency 4.00 – Understand spreadsheets, charts, and graphs used in business. Objective 4.01: Understand spreadsheets used in business. In this objective, students will learn how and why to format a spreadsheet as well as how to manage and communicate data through the application of formulas and functions. Objective 4.02: Understand charts and graphs used in business. In this objective, students will examine common charts used in business. Based on their understanding of the characteristics of each chart and how each chart is used to convey data, students will be able to describe which charts are the most appropriate means of data representation. Competency 5.00 – Understand databases used in business. Objective 5.01: Understand database tables used in business. In this objective, students will examine the characteristics of database tables, which are the fundamental building blocks of all databases. They will learn how data is classified and formatted within tables and how tables are arranged within databases to organize information. Students will also examine the functions and characteristics of database relationships. Finally, students will learn how raw data can be imported into a database table. Objective 5.02: Understand database queries, forms, and reports. These objects are examined and compared through student activities to enable understanding of their functions in a business setting. Competency 6.00 – Apply procedures to use presentation software in business Objective 6.01: Understand uses of presentation software and methods of distribution. In this objective, students will categorize appropriate and inappropriate uses of multimedia presentations and methods of presentation delivery and distribution. Objective 6.02: Apply procedures to develop multimedia presentations used in business. In this objective, students will learn the step-by-step procedures for developing a multimedia presentation using presentation software. 6411 – Computer Applications I Summer 2008, Version 2 Unit B Overview
  3. 3. 6411 COURSE Unit B Software Applications for Business Computer Applications I Understand documents and publications used COMPETENCY 3.00 B2 32% in business. OBJECTIVE 3.01 B2 22% Understand business documents. • Why is formatting applied to fonts, paragraphs, and pages? • What documents are commonly used in a business setting? ESSENTIAL • What are appropriate formatting guidelines for business documents and why is QUESTIONS formatting important? • Which business document is the most appropriate means of communication in a given business situation and why? • How are support tools used in word processing? Student goals for this objective: • Format fonts, paragraphs, and pages consistently and in accordance with current formatting guidelines • Use business documents to effectively communicate information • Decide which document is appropriate in a given situation and format the document using the appropriate components and with a professional appearance that is consistent with the policies set forth by the business or industry for which the document is prepared • Note: Because organizational preference dictates specific placement of components, emphasis in this objective is placed on students’ ability to differentiate between documents and their inherent components and to format them with a professional appearance free of grammar and spelling errors UNPACKED CONTENT I. Introduction to Formatting, Alignment, and Page Setup A. Font formatting – appearance, size, and attributes of text. The format chosen for font is important for communication purposes 1. Bold – used to emphasize a specific word 2. Italics –used to indicate book titles and other published works 3. Underline – used to indicate links to web pages and should be reserved for that purpose in most cases 4. The accent symbol, such as in the word résumé is used to indicate emphasis during pronunciation 5. Style – a format tool used to apply global font formats to text 6. Subscripts and superscripts – used respectively in chemical definitions, such as H2O, and for footnotes or reference purposes, such as in Webster’s Dicitonary1 7. Small caps may be used to format titles or headings in a document 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 96
  4. 4. UNPACKED CONTENT 8. A serif font is one that has small attributes at the tips of each letter, often used in the body of a letter or report 9. A sans serif font does not include the attributes at the tips of each letter, commonly used in title texts B. Paragraph formatting–arrangement of text within paragraphs on a page Properly and uniformly formatted paragraphs are also important for communication purposes 1. Indents – used to indicate a new paragraph and offset long quotes 2. Line spacing can be set for single, one and a half lines, double, or triple 3. Borders and shading are used together or separately to emphasize a specific textual element in a document 4. Bullets/numbers are used to list items a. Use bullets when the items are non-sequential b. Use numbers for procedural lists that must be accomplished in a specific order 5. A hanging indent is most often used in reference materials • The first line of a hanging indent begins at the left margin and all remaining lines of the paragraph are indented five spaces from the left margin 6. Endnotes/footnotes – used to add reference and commentary information to textual content a. Endnotes are source references that are placed on a Notes page at the end of a document. Within the document, each reference is indicated by a superscripted number or symbol b. Footnotes are source references that are placed at the bottom (foot) of the same page and are indicated by a superscripted number or symbol within the document 7. Cut and paste is a tool used in paragraph formatting that allows the user to move text from one location to another 8. Paragraph headings are keyed in bold and followed by a period at the beginning of a paragraph to give the reader a quick idea about the content of the paragraph 9. Tabs are used to align and organize data into groups and subgroups a. A left justified tab allows text to be aligned on the left margin b. A right justified tab allows text to be aligned at the right margin c. A dot leader tab places a series of periods between two sets of tabs or a tab and a margin 10. Tables – used to arrange text in columns and rows and are helpful in presenting, organizing, and clarifying information C. Page formatting – arrangement of text on a page. The arrangement of text on a page is the culmination of text and paragraph formatting that presents the final picture and communicates a message to a reader 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 97
  5. 5. UNPACKED CONTENT 1. Margin – the amount of white space around the sides of a document 2. Page orientation –landscape (wider than tall) or portrait (taller than wide) 3. Headers and footers add global information to a document, such as page numbers and document titles 4. Page breaks may be manual or automatic and are used to manage the content on a page a. A soft page break occurs automatically through the word wrap feature of the word processing software and text is simply continued to the next page when the space on the previous page is exhausted b. A hard page break is performed manually when a new page is needed for a break or change in content 5. Columns are used to format text for documents such as newspapers and newsletters 6. Borders are used in page formatting to add lines around text or graphic images II. Business Documents - Business documents are formats and methods of communication. In business, many documents are used and each has a specific purpose and consists of specific components A. Résumé 1. Purpose – a brief and accurate summary of educational and work experiences used when applying for a job 2. Components: a. Identifying information – name, address, phone number(s), email address b. Education i. Listed in chronological order beginning with the most recent ii. If not graduated yet, list date of expected graduation iii. Include courses enrolled that directly relate to the position sought c. Experience or Employment history - Listed in chronological order, beginning with most recent d. References – Listed with permission of the reference e. Optional Information i. Objective – A concise statement of your purpose, usually addresses a specific job ii. Activities and interests, such as reading, skiing, hiking, Boy Scouts, choir, and fishing, etc. iii. Community service such as volunteering at the local hospital or animal shelter, Big Brother, tutoring, etc. 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 98
  6. 6. UNPACKED CONTENT iv. Awards and recognitions that indicate leadership ability, service to others, expertise v. Languages spoken – especially applicable when applying to companies with international holdings and interests or in communities with diverse cultures B. A business letter is 1. Purpose - a form of communication used to convey a formal message to one or more parties • Examples of uses: o Company’s communication to stockholders o Superintendent’s communication to parents o Bank’s communication to customers 2. Components (in order): a. Letterhead (optional) – preprinted information in the header and sometimes in the footer that usually contains the company name, address, email address, logo, and other contact information b. Dateline – the date the letter is written, spelled out, such as April 30, 2010, not 4-30-2010 c. Attention line (optional) – keyed on the first line of the inside address and used to address a specific person or job (Sales Manager) within an organization d. Inside address – the name of the addressee, name of the business, street address, city, state abbreviation, and zip e. Salutation – the greeting, such as Dear Mr. Cox f. Subject line (optional) i. Keyed below the salutation because it is considered part of the message i. Key the word Subject in all caps, followed by a colon and the topic, also in all caps ii. Used to give the reader a quick overview of the topic g. Message – the letter content. Key paragraphs in single space format with a double space between h. Complimentary closing – the goodbye, such as Sincerely i. Company signature (optional) – the keyed name of the company in all caps, placed a double space below the complimentary close j. Writer’s signature block – the author’s name and title, which may be keyed on one or two lines, depending on length k. Reference initials – the initials of the typist of the letter and sometimes the author as well (keyed first) 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 99
  7. 7. UNPACKED CONTENT l. Enclosure notation (optional) – indicates that another document is included with the letter. Sometimes the enclosures are identified. Example: Enclosure: Résumé m. Copy notation (optional) – indicates the names of other parties who have received copies of the letter. C. Personal business letter 1. Purpose – correspondence between an individual and another individual or a corporate entity, sent as a hard copy or as an email attachment • Examples of use: o Formal thank you note o Letter of complaint o Letter of application to accompany a résumé 2. Components: Same components as those required of a business letter AND the return address of the author at the top of the document D. A memo is a 1. Purpose – a form of communication used within an office, business, or organization, which deals with subjects of permanent record, such as a policy notice or a change in office procedures. Emails, on the other hand, are considered temporary communication. May be sent as a hard copy, as an email, or as an email attachment • Examples of use: o Communicate a hiring policy to office managers o Communicate a severe weather policy to employees 2. Components: a. Date i. May be keyed first either at center point or at the left margin ii. Spell the date out – April 30, 2010, not 4/30/2010 b. Headings i. TO – addressee(s) ii. FROM – sender(s) iii. DATE – if not keyed at the beginning iv. SUBJECT – brief summary of memo content c. Body – message d. Writer’s name and signature (optional) i. Used to authenticate the memo ii. OR Author may authenticate by writing his/her initials beside his/her name in the headings section 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 100
  8. 8. UNPACKED CONTENT e. Special notations (optional) – such as attachment or copy notation E. An agenda 1. Purpose – a list of items to be discussed or acted upon, prepared before meetings, events, and conferences • Examples of use o Topics that will be covered at the next staff meeting o Topics and speakers that will present at the next board meeting 2. Components: a. Heading section – the organization name, date, location, and time of the meeting centered at top b. Body – time slots, topics, and speakers/presenters F. Minutes 1. Purpose – used to describe the discussions, decisions, and actions that occurred during a business meeting • Examples of use o Detailed minutes from a company meeting of stockholders including the pros and cons of each discussion point o The minutes of the State Board of Education o A meeting of the PTSA Grounds Committee to decide where to plant shrubs 2. Components: a. Heading information i. Name of organization or committee ii. Type of meeting, for example Regular Board Meeting iii. Date and time of meeting iv. Location of the meeting b. Call to Order – formal declaration by the chairperson of the meeting that it has officially begun c. Approval of Minutes – review of previous minutes by board members d. Committee Reports – progress reports presented by sub- committee chairs e. Old Business – unresolved discussions from a previous meeting f. New Business – new topics and issues g. Adjournment – notation of who adjourned the meeting h. Signature line for recording secretary 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 101
  9. 9. UNPACKED CONTENT G. Research report (MLA) 1. Purpose – a multi-page document that usually contains several sub- topics of information related to one main topic • Example of use: o A marketing research report summarizing the supply and demand statistics for a new product 2. Components a. Title page (optional) – includes the name of the document, writer’s name, teacher/professor’s name (optional), and date of publication b. Title – (required) – the identifying information keyed in the top left margin of the report c. Header –writer’s last name and the page number d. Body – the content e. Parenthetical citations –reference note keyed in the body of the report f. Endnotes/Footnotes – another type of reference format used in reports, but recommended for use only when necessary to add commentary or clarify i. Endnotes are typically used to add commentary ii. References are used to cite a source g. Works Cited – a complete listing of references cited parenthetically in the report and keyed on a separate page h. Notes – a complete list of resources and references used to accompany endnotes and keyed on a separate page H. Table of contents 1. Purpose – used to accompany a report, document, or manuscript to list the topics and subtopics in the order in which they occur • Example of use: o Chronological listing with page numbers of contents of an accompanying research report 2. Components a. Table of Contents (title) b. List of topics and subtopics and their respective pages c. Page number – in roman numeral style at the bottom of the page III. Software support features are tools inherent in a software package that add efficiency and reduce unnecessary duplication of repetitive tasks in document processing A. Mail merge is a feature that allows a user to create mass mailings of letters, mailing labels, and other documents and personalize the information in each 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 102
  10. 10. UNPACKED CONTENT B. Macros are tools that allow a user to program repetitive tasks into the computer’s memory so that they can be quickly accomplished with the touch of a couple of keys that the user has selected C. Track changes is a feature used when editing documents that allows the user and other editors to view changes that have been made to the document D. Search and replace is a feature that allows global edits to a document E. Styles are global formats for headings and other text within a document F. The format painter is a feature that allows a user to copy the format of text to other areas in a document G. Comments is a feature used to add editorial remarks to a document H. Templates and Wizards are features used to automate the creation of documents. A template contains fields that are completed by the user. A wizard uses a template and adds helpful prompts for the user 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 103
  11. 11. INSTRUCTIONAL ACTIVITIES Instructional Activities Relevancy Resources 1.  Distribute What Do You Know About Font  Introduces/ reviews  What Do You Formatting? to students and instruct them font formatting, Know About to complete the activity to the best of their provides practice and Font ability allows teacher to Formatting?  Tell students that it’s okay if they don’t assess student activity and key know how to apply all of the formats and mastery level of font that this activity is simply a demonstration formatting of what they know at this moment in time  This activity determines  Allow several minutes for students to work the level of instruction independently needed related to font formatting  Discuss the difference between serif and sans serif font  Students will be able to visualize the various  Using a digital projector, invite student formatting styles volunteers to take turns demonstrating and describing the procedures used to format  Helps students each item in the activity UNDERSTAND (B2) font formatting  For any items that students are unsure about, take over as demonstrator and discuss the process used to apply the format  Monitor/facilitate students as they follow along at their computers  Once the class has completed the activity together, instruct students to work independently and provide their own examples of each item in the What Do You Know About Font Formatting? activity and describe why each format is used  Provide instruction for saving and submitting their work  As a class, discuss why each format is applied, such as why underline is reserved for hyperlinks and web pages, and allow time for students to confirm or edit their answers on the activity sheet Continued on next page 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 104
  12. 12. INSTRUCTIONAL ACTIVITIES Instructional Activities Relevancy Resources 2.  Distribute the Guided Practice:  Helps students  Guided Paragraph Formatting activity to students UNDERSTAND Practice:  Using a digital projector, discuss and (B2)paragraph Paragraph demonstrate how to apply the paragraph formatting Formatting formats while students follow along at their  Helps students activity and key computers UNDERSTAND (B2)  Upon completion of the activity, ask the various formats students to compare their previous used in business knowledge to what they learned in this documents and the activity reasons for formatting  Did they learn new formatting techniques?  If so, what were they?  What purpose does a dot leader tab serve?  Discuss the difference between a source note and a footnote  Demonstrate how to format a footnote and a source note  As a class, discuss why the specific formats were applied in this activity and allow students time to record notes on their activity sheet  For example, paragraphs are indented to help the reader transition to the next topic  Bullets are used to help organize information and make it more user- friendly for the reader 3.  Distribute Independent Practice:  Helps students  Independent Paragraph Formatting to students. UNDERSTAND (B2) Practice: Instruct students to complete the activity formats used in Paragraph independently business documents Formatting  Monitor/provide assistance as needed and the reasons for activity and key formatting  Facilitate a class discussion using the questions listed at the end of the activity  Instruct students how to save and submit their work Reinforcement activities may be found in Lesson (Less.). 2, Ex. 4, 5, 8, 11, 12, 14, & 16 of Glencoe Microsoft Office 2003 (for paragraph formatting) 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 105
  13. 13. INSTRUCTIONAL ACTIVITIES Instructional Activities Relevancy Resources 4.  Preparation: Prepare several tables  Helps students  Examples of ahead of time to use in class demonstration UNDERSTAND (B2) tables in  Demonstrate the basics of table formatting the principles of various formats as students take notes on the Table formatting word from textbooks Formatting Notes page processing documents or other sources  Guide students through the development of teacher-generated tables that have the  Table following features: Formatting Notes • Basic two row and two column • Basic three column and two row with a title merged across the cells at the top • Shaded column and row headings • Various borders • Various cell alignments • Merged cells • Adjusted column and row widths • Added and deleted columns  Discuss why tables are used and why formatting is applied  For example, why are column headings usually centered?  Why is the information arranged in columns and rows? 5.  Distribute Guided Practice: Table  Helps students  Guided Formatting to students UNDERSTAND (B2) Practice: Table  Using a digital projector, discuss and formatting for business Formatting demonstrate the activity while students documents activity and key follow along at their computers  Describes expectations  Table  Monitor and provide assistance as needed for formatting tables Formatting Rubric  Distribute the Table Formatting Rubric to students  Review the rubric with students to deliver expectations for keying tables Continued on next page 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 106
  14. 14. INSTRUCTIONAL ACTIVITIES Instructional Activities Relevancy Resources 6.  Distribute Independent Practice: Table  Helps students  Independent Formatting to students and instruct them UNDERSTAND (B2) Practice: Table to complete the activity as directed the purpose and Formatting  Monitor students while they complete the components of tables activity activity and assist as needed through independent  Table practice, application, Formatting  Once students have completed the activity, discussion, and Rubric follow up with the question, “What purpose reflection do you think tables serve?” Reinforcement activities may be found in Less. 5, ex. 4 & 9 of Glencoe Microsoft Office 2003 (for tables) 7.  Preparation: Distribute the Guided  Helps students   3.01 Practice: Page Formatting file to UNDERSTAND (B2) Documents/GP students ELECTRONICALLY how to format pages Page  Distribute Guided Practice: Page Formatting Formatting Instructions to students   3.01  Using a digital projector, discuss and Documents/GP demonstrate the page formatting as Page directed while students follow along at their Formatting key computers  Guided  Discuss why each format is applied Practice: Page Formatting  For example, paragraph headings are Instructions and used to describe the main topic of the key paragraph to which they are attached 8.  Preparation: Distribute the IP Page  Helps students   3.01/ Formatting file to students UNDERSTAND (B2) Documents/IP ELECTRONICALLY (located in the 3.01 formats used in Page Documents folder) business documents Formatting  Distribute the Independent Practice: Page   3.01/ Formatting Instructions to students Documents/IP  Instruct students to complete the activity Page independently Formatting key  Facilitate/provide assistance as needed  Independent Practice: Page  Using questions at the end of the activity Formatting facilitate a class discussion Instructions,  Instruct students how to save and submit Questions, and their work key 9.  Distribute the Font, Page, and Paragraph  Assesses what  Font, Page, and Formatting Review activity for students to students Paragraph complete independently UNDERSTAND (B2) Formatting  Review answers as a class once all about formatting Review activity students have completed the activity and key Reinforcement activities may be found in Less. 2, ex. 1, Less. 3, ex. 12, 13 & 14, Less. 4, ex. 9 & 10, Less. 5, ex. 3 of Glencoe Microsoft Office 2003 (for page formatting) 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 107
  15. 15. INSTRUCTIONAL ACTIVITIES Instructional Activities Relevancy Resources 10.  Distribute What Do You Know About  Assesses what  What Do You Business Documents? to students. students Know About  Instruct students to identify the documents UNDERSTAND (B2) Business that they know on page 1 of the activity about formatting Documents? business documents activity and key  The next two pages of the activity contain a and previews future three column table. instruction about  Column 1 lists each document that will business document be discussed, demonstrated, and formatting practiced in the activities that follow  Instruct students to write any information they know about each document in Column 2  Column 3 will be used upon completion of all activities related to business documents  Students will take detailed notes about each document later in the activities that follow. For now, ask for student input while reviewing their answers and providing a broad overview of the use of each document  Instruct students to place a check beside the documents that they correctly identified  Instruct students to file the activity sheet in their notebooks for later use 11.  Distribute the Business Documents  Reviews the purpose  Business Checklist to students and expectations of Documents • Students should use the document to keying business Checklist keep track of their completed work and documents  Business grades  Helps students Documents  Distribute the Business Documents UNDERSTAND (B2) Rubric Rubric to students performance criteria • Business Document Rubric will be used to assess student performance on each business document • Discuss the differences between the three performance levels 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 108
  16. 16. INSTRUCTIONAL ACTIVITIES Instructional Activities Relevancy Resources 12.  Preparation: Prior to the next activity,   3.01/ send the Document Examples PDF file Documents/ located in the 3.01 Documents folder to Document students electronically or make it available Examples to students by placing it on the server  This file contains examples of each document listed on the Business Documents Checklist  This PDF file will be used as a reference for students during the demonstrations of business documents  Note: The order in which the documents are taught does not matter Note: In addition to the reinforcement activities, an optional culmination project has been provided at the end of the guide. The teacher is the best judge of when and if to include the activities presented in the culmination project. Each activity of the project may be inserted after the corresponding lesson or the entire project can be saved until all documents have been introduced and practiced. Teachers may add additional activities and are encouraged to collaborate via the yahoo business educators group by emailing them to NCBEteachers@egroups.com. Note: The graphic organizers used in the business documents section which follows contain empty spaces for students to fill in as the information is described and demonstrated by the teacher. The content for these graphic organizers is located in the Unpacked Content at the beginning of this objective. 13.  Using a digital projector, display and  Helps students   3.01/ discuss the 2 sample résumés located in UNDERSTAND (B2) Documents/ the 3.01 Documents folder while students the uses and Document view pages 1-2 of the Document components of various Examples/ Examples PDF file that was sent to them business documents  Examples of electronically through discussion and résumés from  Discuss the font and paragraph formats example. Internet, and the use of white space textbooks, or  Distribute the Business Document Notes: other sources Résumé graphic organizer and facilitate  Business class discussion about résumé Document components, use, and keying guidelines Notes: Résumé  Guide students through setting up a Student Notes resume by demonstrating how to key the contact information in different font sizes, adding borders, and adding tabs between components and their descriptive text. Allow students to practice and provide assistance. 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 109
  17. 17. INSTRUCTIONAL ACTIVITIES Instructional Activities Relevancy Resources 14.  Distribute the Independent Practice:  Helps students  Independent Résumé activity and instruct students to UNDERSTAND (B2) Practice: use the information from the notes to key the uses and Résumé the activity components of various  Business  Follow up with the facilitated discussion business documents Documents using the following questions: through discussion and Checklist example. • What is a résumé?  Business Documents • Why is it used? Rubric • What are the components of a résumé? • How should the components be organized? • What guidelines should you follow when keying a résumé? • Why is accuracy important?  Instruct students to complete a self-check using the Business Documents Rubric before submitting their work Remind students to check off each document on the Business Documents Checklist when completed Reinforcement activity: p 437 Glencoe Microsoft Office 2003 ( for Résumés) 15.  Instruct students to key a personal  Helps students  Business résumé and tailor the resume to a job of UNDERSTAND (B2) Document their interest the uses and Notes: Résumé  Once completed, students should share components of various Student Notes their résumés with each other for business documents  No key is proofreading purposes through discussion and provided for this example. activity  (Optional) Invite the CDC to review the résumés and provide feedback  Business  Monitor/assist as needed Documents Checklist  Instruct students to complete a self-check using the Business Documents Rubric  Business before submitting their work Documents Rubric  Remind students to check off each document on the Business Documents Checklist when completed Continued on next page 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 110
  18. 18. INSTRUCTIONAL ACTIVITIES Instructional Activities Relevancy Resources 16.  Using a digital projector, display and  Helps students  Examples of discuss the 2 sample business letters UNDERSTAND (B2) business letters located in the 3.01 Documents folder while the uses and from Internet, students view pages 3-4 of the Business components of various textbooks, or Documents PDF file that was sent to them business documents other sources electronically through discussion and  Business  Distribute the Business Document Notes: example. Document Business Letter graphic organizer and Notes: facilitate discussion about the components, Business Letter keying guidelines, and uses of a business Student Notes letter.   3.01/  Guide students through setting up a Documents business letter by demonstrating margins /Document and spacing. Demonstrate how to adjust a Examples letter so that it fits  Independent appropriately/professionally within the Practice: margins. Business Letter  Distribute the Independent Practice: activity and key Business Letter activity and instruct  Business students to use the information from the Documents notes to key the activity Checklist  Follow up with facilitated class discussion  Business using these questions: Documents • What is a business letter? Rubric • What are the components of a business letter? • Why is a business letter used? • How should the components be organized? • What guidelines should you follow when keying a business letter? • Why is accuracy so important? • What are some examples of business letters used in business?  Instruct students to complete a self-check using the Business Documents Rubric before submitting their work.  Remind students to check off each document on the Business Documents Checklist when completed Reinforcement activity: Less 3, ex 1, & p 75-76 Glencoe Microsoft Office 2003 (for Business Letters) 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 111
  19. 19. INSTRUCTIONAL ACTIVITIES Instructional Activities Relevancy Resources 17.  Using a digital projector, display and  Helps students  Examples of discuss the sample personal business letter UNDERSTAND (B2) personal located in the 3.01 Documents folder while the uses and business letters students view page 5 of the Business components of various from Internet, Documents PDF file that was sent to them business documents textbooks, or electronically through discussion and other sources.  Distribute the Business Document Notes: example.  Business Personal Business Letter and Letter of Document Application graphic organizer and review Notes: the information on the purpose, uses, Personal components, and keying guidelines for Business Letter personal business letters Student Notes  Facilitate a class discussion using the   3.01 following questions: Documents/ • How is a personal business letter Document different from a business letter in Examples purpose and format?  Business Documents • Why is accuracy important? Checklist • What are some uses of a personal  Business business letter? Documents  Distribute Independent Practice: Rubric Personal Business Letter and instruct  Independent students to complete the activity Practice: independently Personal  Monitor/provide assistance as needed Business Letter  Instruct students to complete a self-check activity and key using the Business Documents Rubric before submitting their work  Remind students to check off each document on the Business Documents Checklist when completed  Facilitate a class discussion about the purpose of a letter of application and the importance of accuracy and proper grammar Reinforcement activity: Less 3, ex 1, & p 75-76 Glencoe Microsoft Office 2003 (for Personal Business Letters) 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 112
  20. 20. INSTRUCTIONAL ACTIVITIES Instructional Activities Relevancy Resources 18.  Using a digital projector, display and  Helps students  Business discuss the sample memos located in the UNDERSTAND (B2) Document 3.01 Documents folder while students view the uses and Notes: Memo pages 6-7 of the Document Examples components of various Student Notes PDF file that was sent to them business documents   3.01 electronically through discussion and Documents/  Distribute the Business Document Notes: example. Document Memo graphic organizer and review the Examples information on the purpose, uses, components, and keying guidelines for memos  Demonstrate formatting a memo as students follow along at their computers  Follow up with a facilitated class discussion using the following questions: • Why is a memo used? • When is a memo used? • How is a memo used? • How is a memo formatted? Reinforcement activity: p 37-38 Glencoe Microsoft Office 2003 (for Memos) Continued on next page 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 113
  21. 21. INSTRUCTIONAL ACTIVITIES Instructional Activities Relevancy Resources 19.  To complete the Independent Practice:  Helps students  Business letter Memo activity, instruct students to retrieve UNDERSTAND created in the business letter keyed in Independent (B2).the procedures for Independent Practice: Business Letter and modify its formatting business Practice: contents to meet the standards of a memo documents Business Letter  Describe and demonstrate the procedure  Independent for retrieving and renaming a file Practice:  Ask students how they will reformat the Memo key letter  Business • Answers should include adding a Documents heading section, reformatting the date, Checklist addressee, and sender information,  Business adding a subject line, and deleting the Documents salutation and closure Rubric  Instruct students to complete a self-check using the Business Documents Rubric before submitting their work  Remind students to check off each document on the Business Documents Checklist when completed  Monitor/provide assistance as needed  Follow up with the question, “What are some examples of how a memo can be used?” Continued on next page 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 114
  22. 22. INSTRUCTIONAL ACTIVITIES Instructional Activities Relevancy Resources 13.  Using a digital projector, display and  Helps students  Business discuss the sample agendas located in the UNDERSTAND Document 3.01 Documents folder while students view (B2).the components Notes: Agenda pages 8-12 of the Business Documents and business uses of Student Notes PDF file that was sent to them electronically an agenda   3.01  Distribute the Business Document Notes: Documents/ Agenda graphic organizer while Document presenting, reviewing, and discussing Examples/ information on the purpose, uses, components, and keying guidelines for agendas  Demonstrate agenda formatting and review dot leader tabs as students follow along at their computers 14.  Distribute Independent Practice: Agenda  Helps students  Independent to students and instruct them to complete UNDERSTAND Practice: the activity independently (B2).the purpose and Agenda activity  Monitor students while they complete the components of an and key activity and assist as needed agenda through  Business independent practice, Documents  Instruct students to complete a self-check application, discussion, Checklist using the Business Documents Rubric and reflection before submitting their work.  Business  Remind students to check off each Documents document on the Business Documents Rubric Checklist when completed  When students have completed the activity, follow up with the question, “What are some examples of how an agenda can be used?” 15.  Using a digital projector, display and  Helps students  Business discuss the sample minutes located in the UNDERSTAND Document 3.01 Documents folder while students view (B2).the components Notes: Minutes pages 13-15 of the Business Documents of minutes through Student Notes PDF file that was sent to them electronically guided practice   3.01  Distribute the Business Document Notes: Documents/ Minutes graphic organizer and discuss the Document purpose, uses, components, and keying Examples/ guidelines  Demonstrate how to format minutes as students follow along at their computers 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 115
  23. 23. INSTRUCTIONAL ACTIVITIES Instructional Activities Relevancy Resources 16.  Distribute Independent Practice: Minutes  Helps students  Independent to students and instruct them to complete UNDERSTAND Practice: the activity independently (B2).the purpose and Minutes  Monitor/provide assistance as needed components of minutes Student activity through independent and key  Instruct students to complete a self-check practice, application, Business using the Business Documents Rubric discussion, and Documents before submitting their work reflection Checklist  Remind students to check off each  Business document on the Business Documents Documents Checklist when completed Rubric  When students have completed the activity, follow up with the question, “What are some examples of how minutes can be used and formatted?” 17.  Using a digital projector, display and  Helps students  Business discuss the sample report located in the UNDERSTAND Document 3.01 Documents folder while students view (B2).the purpose and Notes: pages 19-28 of the Business Documents components of a Research PDF file business report Report Student  Distribute the Business Document Notes: through guided Notes Research Report graphic organizer and practice   3.01 discuss the purpose, uses, components, Documents/ and keying guidelines Document  Notes: MLA is a style used for reports that Examples/ dictates specific punctuation styles, abbreviation uses, headings, margins, and arrangement of text  (Optional) View MLA PowerPoints at http://owl.english.purdue.edu/ workshops/pp/MLA.ppt#256,1,Cross- referencing: Using MLA Format  www.dianahacker.com/pdfs/Hacker-Daly- MLA.pdf  http://owl.english.purdue.edu/owl/resource/557/ 01/  (Optional) Compare MLA and APA formats and respective uses of each  Demonstrate how to set up a research report (title, margins, spacing, etc.) as students follow along at their computers 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 116
  24. 24. INSTRUCTIONAL ACTIVITIES Instructional Activities Relevancy Resources 18.  Distribute Independent Practice:  Helps students  Independent Research Report and the ELECTRONIC UNDERSTAND Practice: file, Documents/IP Research Report (B2).the purpose and Research activity, to students and instruct them to components of a Reports activity use their notes to adjust the format research report  Business appropriately according to MLA guidelines through independent Documents AND practice, application, Checklist discussion, and  Monitor /provide assistance as needed  Business reflection  When students have completed the activity, Documents follow up with the question, “What are some Rubric examples of how a research report can be   3.01 used in business?” Documents/ IP  Where can they find help and references Research for keying a report in a particular format, for Report activity keying references, and other support   3.01 documents? (for example, Documents/ IP www.owl.english.purdue.edu Research Report key 19.  Using a digital projector, display and  Helps students   3.01 discuss the sample table of contents UNDERSTAND (B2) Documents/ located in the 3.01 Documents folder while the format, Document students view page 29 of the Business components, and use Examples/ Documents PDF file that was sent to them of a table of contents  Business electronically Document  Distribute the Business Document Notes: Notes: Table of Table of Contents graphic organizer and Contents discuss the purpose, uses, components, Student Notes and keying guidelines for a table of contents  Demonstrate how to set up a table of contents and allow students to follow along at their computers  Review dot leaders Continued on next page 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 117
  25. 25. INSTRUCTIONAL ACTIVITIES Instructional Activities Relevancy Resources 20.  Distribute Independent Practice: Table of  Helps students  Independent Contents to students UNDERSTAND (B2) Practice: Table  Instruct students to key the activity the format, of Contents independently using their notes components, and use activity and key of a table of contents  Business  Monitor/provide assistance as needed Documents Checklist  Business Documents Rubric 21.  After all business document activities  Reviews and checks  What Do You have been completed, instruct students to what students Know About retrieve the What Do You Know About UNDERSTAND (B2) Business Business Documents? activity and use about business Documents? Column 3 to reflect on the knowledge they documents through activity have acquired about each document self-check  Instruct students to rate their competency/comfort level regarding each document as (1) expert, (2) okay with a little more practice, or (3) clueless  Use information from the self-ratings to provide remediation as necessary and use student “experts” to help those in need.  More practice with business documents is provided in the activities that follow. 22.  Distribute the Business Document  Students will  Business Decisions activity and instruct students to CLASSIFY (B2) the Document complete the activity independently uses of various Decisions  Monitor students/provide assistance business documents student activity and key  Upon completion of the activity, review answers with the class 23.  Distribute Document Formatting Review  Reviews and checks  Document to students and instruct them to complete what students Review activity the activity independently. UNDERSTAND (B2) and key  Review the activity with the class once all about formatting students have finished 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 118
  26. 26. INSTRUCTIONAL ACTIVITIES Instructional Activities Relevancy Resources 24.  Distribute Business Document  Students will  Business Components to students and instruct them CLASSIFY (B2) the Document to classify the components by the components of various Components documents the components represent. business documents activity and key  Students work independently or in pairs  Instruct students to cross check/verify their answers with other students and settle any disputed information  Upon completion of the activity, review answers as a class and note which documents share components 25.  Distribute Software Support Features  Software Notes to students and instruct them to take Support notes as you give a broad overview of the Features notes software support features included on the graphic notes page. organizer  Instruct students that they will continue to use the Software Support Features Notes page as each feature is explained in greater detail through demonstration, discussion and practice  Preparation: Prepare class notes about  By using mail merge,  Teacher- the mail merge feature to explain the students will better prepared notes following: UNDERSTAND (B2) on mail merge • the function of mail merge in the the benefits of using (Refer to creation of letters, mailing labels, mail merge when unpacked emails, etc formatting business content) documents  Guided • how mail merge has impacted the Practice: Mail efficiency of document processing  Prepares students for Merge activity • the importance of accuracy and how the next series of and key one error can easily transfer to all activities that focus on documents in the merge software support • the components of a mail merge features by introducing  Distribute Guided Practice: Mail Merge to them to the topics students and instruct them to take notes while you explain the mail merge feature  Distribute Guided Practice: Mail Merge to students and instruct them to take notes and follow along with you at their computers as you discuss and demonstrate the activity  Assist students in creating the data table of addressees 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 119
  27. 27. INSTRUCTIONAL ACTIVITIES Instructional Activities Relevancy Resources 26.  Distribute Independent Practice: Mail  Helps students  Independent Merge to students and instruct them to UNDERSTAND (B2) Practice: Mail complete the activity independently the purpose and Merge activity  Monitor/provide assistance as needed components of a mail and key merge through Business  When students have completed the activity, independent practice, Documents follow up with the question, “What are some application, discussion, Checklist examples of how a mail merge can be and reflection  Business used?” Documents  Provide feedback to students upon Rubric completion of this activity in the form of a grade or a requirement to revise 27.  Distribute Guided Practice: Macros to  Helps students  Guided students UNDERSTAND (B2) Practice:  Using a digital projector, demonstrate the the benefits of using Macro activity and allow students to follow along at macros their computers  Discuss the impact of macros on document processing while students take notes 28.  To complete the Independent Practice:  Helps students  No key or Create a Macro activity, instruct students UNDERSTAND (B2) handout is to create a macro called Header with the the usefulness of provided for this following information macros as a formatting activity • Student Name tool  Student work should look • Computer Applications I similar to • Unit: headers used in • Assignment this guide  Monitor students while they complete the activity and assist as needed  When students have completed the activity, follow up with the question, “How will the macro you created assist you with further assignments? 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 120
  28. 28. INSTRUCTIONAL ACTIVITIES Instructional Activities Relevancy Resources 29.  Distribute Guided Practice: Software  Helps students  Document on Support Tools to students and describe UNDERSTAND (B2) Telephone the purpose and function of each support the use, purpose, and Etiquette tool while students take notes: benefits of software originally  Track changes support tools through created in  Search and replace guided practice Independent Practice: Page  Styles Formatting  Format painter  Guided  Thesaurus Practice:  Comments Software  Using a digital projector, complete the Support Tools activity as students follow along with you at activity and key their computers  Facilitate a class discussion about the effect of these tools on productivity and accuracy 30.  Distribute Independent Practice:  Helps students  Business letter Software Support Tools to students and UNDERSTAND (B2) originally instruct them to complete the activity the use, purpose, and created in independently benefits of software Independent  Students will need the letter created in support tools through Practice: Independent Practice: Business Letter to independent practice Business Letter complete this activity  Independent  Monitor/provide assistance as needed Practice: Software Support Tools activity and key 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 121
  29. 29. INSTRUCTIONAL ACTIVITIES Instructional Activities Relevancy Resources 31.  Distribute the Document Culmination  Helps students  Document Project to students. UNDERSTAND (B2) Culmination  Review the instructions with the class document purposes Project and components Business  Distribute and review the Project Documents Checklist with the class and assign a due Rubric (p 63) date  Collaboration  Instruct students to share their printed work software/ with each other for proofing and make website revisions before submitting (optional)  (Optional) To save paper and promote 21st  No key is Century Skills, allow students to collaborate provided for the using wikis/collaboration software culmination  (Optional) Allow students to use each project other as experts when questions arise in regards to formatting  (Optional) Send the emails in the project as actual emails to the students  (Optional) Edit the emails so that students have to determine which document is appropriate for the scenario described in the email  (Optional) Develop additional activities as needed and as time permits 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 122
  30. 30. Instructional Activities What do you know about Font Formatting?................................................................. 125 What do you know about Font Formatting? Key ......................................................... 126 Guided Practice: Paragraph Formatting ..................................................................... 127 Guided Practice: Paragraph Formatting Key .............................................................. 128 Independent Practice: Paragraph Formatting............................................................. 129 Independent Practice: Paragraph Formatting Key ..................................................... 131 Table Formatting Notes ............................................................................................... 133 Guided Practice: Table Formatting ............................................................................. 134 Guided Practice: Table Formatting Key...................................................................... 135 Table Formatting Rubric .............................................................................................. 136 Independent Practice: Table Formatting .................................................................... 137 Independent Practice: Table Formatting Key ............................................................. 138 Guided Practice: Page Formatting Instructions .......................................................... 139 Guided Practice: Page Formatting Key ...................................................................... 140 Independent Practice: Page Formatting Instructions .................................................. 141 Independent Practice: Page Formatting Questions .................................................... 142 Independent Practice: Page Formatting Key .............................................................. 143 Font, Page, and Paragraph Formatting Review .......................................................... 145 Font, Page, and Paragraph Formatting Review Key ................................................... 147 What Do You Know About Business Documents? ...................................................... 149 What Do You Know About Business Documents? ...................................................... 150 What Do You Know About Business Documents? Key ............................................... 152 What Do You Know About Business Documents? Key ............................................... 153 Business Documents Checklist ................................................................................... 154 Business Documents Rubric ....................................................................................... 155 Business Document Notes: Résumé .......................................................................... 156 Independent Practice: Résumé .................................................................................. 158 Business Document Notes: Business Letter .............................................................. 159 Independent Practice: Business Letter ....................................................................... 162 Independent Practice: Business Letter Key................................................................ 163 Business Document Notes: Personal Business Letter ............................................... 164 Independent Practice: Personal Business Letter........................................................ 165 Independent Practice: Personal Business Letter Key ................................................ 166 Business Document Notes: Memo ............................................................................. 167 Independent Practice: Memo Key .............................................................................. 169 Business Document Notes: Agenda ........................................................................... 170 Independent Practice: Agenda ................................................................................... 171 Independent Practice: Agenda Key ............................................................................ 172 Business Document Notes: Minutes........................................................................... 173 Independent Practice: Minutes ................................................................................... 175 Independent Practice: Minutes Key ............................................................................ 176 Business Document Notes: Research Report ............................................................ 177 Independent Practice: Report..................................................................................... 180 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 123
  31. 31. Business Document Notes: Table of Contents ........................................................... 182 Independent Practice: Table of Contents ................................................................... 183 Independent Practice: Table of Contents Key ............................................................ 184 Business Document Decisions .................................................................................... 185 Business Document Decisions Key ............................................................................. 186 Document Formatting Review ..................................................................................... 187 Document Formatting Review Key .............................................................................. 188 Business Document Components ............................................................................... 189 Business Document Components Key ........................................................................ 190 Software Support Features Notes ............................................................................... 191 Guided Practice: Mail Merge ...................................................................................... 193 Guided Practice: Mail Merge Key ............................................................................... 196 Independent Practice: Mail Merge .............................................................................. 197 Independent Practice: Mail Merge Key....................................................................... 199 Guided Practice: Macro .............................................................................................. 201 Guided Practice: Software Support Tools .................................................................. 202 Guided Practice: Software Support Tools Key ........................................................... 203 Independent Practice: Software Support Tools .......................................................... 205 Independent Practice: Software Support Tools Key ................................................... 206 Guided Practice: Templates and Wizards .................................................................. 207 Document Culmination Project .................................................................................... 208 Checklist of Assignments ............................................................................................ 209 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 124
  32. 32. What Do You Know About Font Formatting? Student Activity Student Name: Period: Date: WHAT DO YOU KNOW ABOUT FONT FORMATTING? Directions: Key the items below and apply the font formats directed for each. Below each item, describe the steps you took to apply the formats and why each format is used. 1. Key Computer Applications I in bold font. 2. Italicize the word champion. 3. Underline words but not spaces in the phrase Pledge of Allegiance. 4. Apply a style other than bold to the phrase Business Reports. 5. Apply a subscript to the 2 in H2O. 6. Key the phrase FBLA Membership Roster in small capital letters. 7. Key Business Classes are Fun! and format the text as serif font. 8. Key the following sentence and insert the é symbol where appropriate. I sent my résumé to the personnel department at Global Financing, Inc. 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 125
  33. 33. What Do You Know About Font Formatting? Teacher Key WHAT DO YOU KNOW ABOUT FONT FORMATTING? KEY Directions: Key the items below and apply the font formats directed for each. Below each number, describe the steps you took to apply the formats and why each format is used. 1. Computer Applications I Highlight/select the text and use CTRL + B OR Highlight/select the text and click on the bold button on the formatting toolbar OR Highlight/select the text and select format, font, bold 2. champion Highlight/select the text and use CTRL + I OR Highlight/select the text and click on the italics button on the formatting toolbar OR Highlight/select the text and select format, font, italics 3. Pledge of Allegiance Highlight/select each word separately and use CTRL + U OR Highlight/select each word separately and select the underline button on the formatting toolbar. OR Highlight/select the phrase and use CTRL + Shift + W 4. Business Reports Answers will vary 5. H2O Highlight/select the 2 and select format, font, subscript OR Highlight/select the 2 and use CTRL + = 6. FBLA MEMBERSHIP ROSTER Highlight/select the phrase and select format, font, small capitals OR Highlight/select the phrase and use CTRL + Shift + K 7. Business Classes are Fun! Highlight/select the text and select format, font; choose a font that has attributes (serifs) on the tips of each letter. OR Highlight/select the text and use CTRL + D and select a font. 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 126
  34. 34. Guided Practice: Paragraph Formatting Student Activity Student Name: Period: Date: GUIDED PRACTICE: PARAGRAPH FORMATTING In this activity, you will follow along with your teacher to format the paragraphs by completing the following tasks: • Create a first line indent • Add a footnote • Change line spacing • Cut and paste • Add a border to a paragraph • Format a paragraph heading • Add bullets Directions: 1. Key the paragraph below Voting Delegates Each active local chapter is entitled to send voting delegates from its active membership to the State Leadership Conference. The number of voting delegates you are entitled is based on the number of members in your chapter. 1. Under 50 members 2, 50 – 100 members 3, Over 100 members 4. This form must be submitted to the state office when sending conference registration materials. Local chapter voting delegates must be listed on the Voting Delegates Form. 1 North Carolina Future Business Leaders of America State Awards Program, 2001 Edition 2. Apply the following formats: a. Center and bold the title, Voting Delegates b. Indent Paragraph 1, which begins with Each active local chapter . . . c. Format the 3 items that begin with Under 50 and end with 100 members as a double- spaced bulleted list with the numbers right justified and a dot leader tab. See example below: Under 50 members ...................................................................2 d. Paragraph 2 begins with This form must be submitted . . . e. Add a border around the title f. Add the footnote g. Cut the first sentence in paragraph two and paste it at the end of the paragraph h. Select and apply a format style for the paragraph heading 3. Save and submit according to teacher instructions. 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 127
  35. 35. Guided Practice: Paragraph Formatting Teacher Key GUIDED PRACTICE: PARAGRAPH FORMATTING KEY Voting Delegates Each active local chapter is entitled to send voting delegates from its active membership to the State Leadership Conference. The number of voting delegates you are entitled is based on the number of members in your chapter.1 o Under 50 members ..................................................... 2 o 50 – 100 members ..................................................... 3 o Over 100 members...................................................... 4 Local chapter voting delegates must be listed on the Voting Delegates Form. This form must be submitted to the state office when sending conference registration materials. 1 North Carolina Future Business Leaders of America State Awards Program, 2001 Edition. 6411 – Computer Applications I Summer 2008, Version 2 Unit B – 3.01 – page 128

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