This article is an in-depth exploration of three best …
This article is an in-depth exploration of three best
practice cases in e-government. Even successful projects
face significant challenges.
Generic success factors exist, and lessons learned for
practitioners include: Achieve leadership buy-in, keep
technology as simple as possible, get early
stakeholder and user involvement, gain momentum
and plan for sustainability. I published this article in February of 2008 in the European Journal of ePractice.