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Optimalisasi E-Government Dalam Mendukung Reformasi Administrasi
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Optimalisasi E-Government Dalam Mendukung Reformasi Administrasi

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Disampaikan pada Seminar Nasional HUT LAN Ke-56 dengan Tema “Revitalisasi SANKRI dalam Mendukung Percepatan Reformasi Administrasi” …

Disampaikan pada Seminar Nasional HUT LAN Ke-56 dengan Tema “Revitalisasi SANKRI dalam Mendukung Percepatan Reformasi Administrasi”

JAKARTA, 29 Agustus 2013

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  • 1. OptimalisasiOptimalisasiOptimalisasiOptimalisasi EEEE----GovernmentGovernmentGovernmentGovernment DalamDalamDalamDalam MendukungMendukungMendukungMendukung ReformasiReformasiReformasiReformasi AdministrasiAdministrasiAdministrasiAdministrasi Disampaikan pada Seminar Nasional HUT LAN Ke-56 dengan Tema “Revitalisasi SANKRI dalam Mendukung Percepatan Reformasi Administrasi” JAKARTA, 29 Agustus 2013
  • 2. Deliver electronic and integrated public services; Bridge the digital divide; Achieve lifelong learning; Rebuild government-customer relationship; Foster economic development; Create a more participative form of government. (Rabee M. Reffat, 2006, Developing Successful e-Government)
  • 3. e-Government is not about “e”, but about “government (1)”; e-Government is not about “computers, website, and internet”, but about “citizen (2) and business (3)”; e-Government is not about “translating processes”, but about “transforming processes”. (Satyanarayana, e-Government Principle) e-Government is about transforming government processes for the sake of citizen and business
  • 4. Least Governance Deregulation, Right-sizing, Partnership Customer-centric Governance Service-centricity, efficiency, joined-up government Participative Governance Inclusion, Communication, Consultation Efficient, qualified, and convenient services to the citizen and business Transformational Governance Agile, dynamic, real time, adaptive government
  • 5. (Capgemini, 2007 dalam Cronin, 2008)
  • 6. Costs of Transaction 100 1 Speed of Service Delivery 1 100 Adopted from UNDP Iraq, E-Iraq Building
  • 7. (Capgemini, 2007 dalam Cronin, 2008)
  • 8. Infrastructure development; Digital divide; E-literacy / computer-literacy; Interoperability; Record management; Cyber security; Enlargement government control over its constituent (?).
  • 9. Untuk Pemerintah Untuk Bisnis Untuk Masyarakat Effective law & policy making Increase legal certainty • Cost and time saving; • Certainty in getting service; • Better quality of life • Ease of access of information • Added convenience – multiple delivery channels • Possibility of self- service. Better regulation (esp. permit services) Ease of doing business with government More efficient & accountable services. Better investment climate Reduce administrative burdens. Increased velocity of business.
  • 10. • Melanjutkan integrasi horizontal antara: – Sistem Perencanaan, Penganggaran, dan Manajemen Kinerja; – Sistem Penggajian, Zakat, dan Perpajakan; – Sistem Register Penduduk, Pensiun, dan Layanan Publik; – Sistem Pendaftaran Perusahaan/Investasi, Ketenagakerjaan, Jamsostek, Perpajakan, CSR; – Sistem Produksi (UMKM & Industri), Distribusi, Pencadangan (Bulog), dan Ekspor impor; dll. • Penguatan e-literacy dan infrastruktur untuk menekan digital divide.
  • 11. • Memperkuat dimensi leadership dalam e- government: – Jumlah pengguna internet di Indonesia terus melonjak (2007: 20 juta; 2011: 84,7 juta; 2012: 110,7 juta; 2013: 135 juta); – Indonesia memiliki penetrasi media sosial tertinggidi dunia, dengan 88% pengguna internetnya berkunjung ke situs jejaring sosial setiap bulannya: Facebook No. 4; Twitter No. 5 (UKP4, ”LAPOR”: Layanan Aspirasi dan Pengaduan Online Rakyat); – Bagaimana Utilisasinya? Mengapa tidak mampu mendongkrak index e-Govt scr signifikan? – Pembangunan sistem belum optimal? penyusunan & evaluasi EGRM mutlak diperlukan.
  • 12. Mempercepat reformasi birokrasi: – Transforming government process: pelayanan & pengambilan keputusan yg lebih cepat, lebih akurat, lebih hemat; – Streamlining government bodies: pengurangan jumlah; perampingan struktur; nulifikasi overlap tugas/fungsi/ anggaran; restrukturisasi program/kegiatan; – Strengthening human capacity: national talent pool, distribusi SDM lbh merata, mengurangi PNS inkompeten; – Improving network management: stakeholder harus menjadi elemen co-production bagi governance; – Promoting innovation and knowledge in the public policy management: evidence-based policy, evaluasi benefit/impact kebijakan.
  • 13. Semoga Bermanfaat … !! DirgahayuDirgahayuDirgahayuDirgahayu LAN KeLAN KeLAN KeLAN Ke----56565656
  • 14. Eran Vigoda (ed.), 2002, Public Administration, An Interdisciplinary Critical Analysis, University of Haifa, Israel. J. Satyanarayana, tanpa tahun, e-Government Principle, National Institute for Smart Government. Kim Mathews, Spring 2010, E-Government in the United States: Steps to Advance its Success, Indiana University. Martin Cronin, 2008, e-Government: International Best Practices, Forfas. Rabee M. Reffat, 2006, Developing Successful e-Government, School of Architecture, Design Science and Planning. UKP4, ”LAPOR”: Layanan Aspirasi dan Pengaduan Online Rakyat.

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