Conference Calls

Uploaded on

Brief introduction to effective conference calls.

Brief introduction to effective conference calls.

More in: Business
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads


Total Views
On Slideshare
From Embeds
Number of Embeds



Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

    No notes for slide


  • 1. Meeting Basics Conference Calls
  • 2. It is a meeting
    • Standard rules for attendees
      • be on-time
      • no phones
      • come prepared
      • listen
      • discuss
      • take effective notes
  • 3. It is a meeting
    • Standard rules for organiser
      • start on-time
      • have a purpose
      • invite the right people
      • publish an agenda
      • have a facilitator
      • sse the time effectively
      • have concrete actions
      • publish minutes
      • finish on-time
  • 4. No multitasking
    • Even if you are at your desk you should not be trying to catch up on your email or otherwise working on something else.
    • You should be giving the meeting 100% of your attention.
  • 5. No sub-meeting
    • Don’t put the call on mute this interrupts the natural flow of discussion and encourages people to make comments for the local audience excluding the rest of the call.
  • 6. Know who is who
    • People joining the call should announce themselves as they join.
    • The first and perhaps second time each person speaks they should state their name but not every time.
  • 7. Make it effective
    • Conference calls are more difficult. Everyone on the call needs to work extra hard to make sure the time is as effective as it could be.
  • 8. Make it effective
    • Actively listen to what is being said, ask for clarification when necessary and discuss the points raised.
  • 9. Use technology wisely
    • Have a really clear need before considering the use of video conferencing, desktop / document sharing tools, shared whiteboards, etc.
  • 10. Conference Calls
    • It’s a meeting
    • No multitasking
    • No sub-meeting
    • Know who is who
    • Make it effective
    • Use technology wisely