0
BEING   Trusted Advisors
The
Point of View

       TRUSTWORTHY PEOPLE
        AND   ORGANIZATIONS
              CAN BE BUILT




                  ...
OUR WORK IS BUILT ON A
Trust Framework
                         › TRUST EQUATION

                         › TRUST PRINCIP...
OUR WORK
Trust Framework is
            › POWERFUL
            › PROVEN
            › INTEGRATED
            › TIME-TESTED...
THE TRUST SUITE PROVIDES
Integrated Tools
                                  TRUST Diagnostics


                          ...
TRUST   Diagnostics

                      6
The Trust Diagnostics™ Tool Kit
MAKING SENSE OF IT ALL




        The Trust Quotient™ (TQ™): How Trustworthy Am I?

     ...
The Trust Diagnostics
KNOW THYSELF




       Four Good Reasons to Assess Personal Trustworthiness

       1   Building tr...
The Trust Diagnostics
KNOW THYSELF




       And One Good Reason Not To:


       THIS ISN’T A TOOL FOR HIRING AND FIRING...
The Trust Quotient
KNOW THYSELF




       › An online assessment for each individual

       › 20 questions reveal person...
The Trust Temperament
DIGGING DEEPER




       An Online Assessment that goes one step further
       than the TQ. HOW AR...
The Trust Diagnostics
MAKING TRUST MANAGEABLE




       › Where do we start?

       › How do we know when we get there?
...
TRUST   Learning Programs

                            13
The Trust Learning Programs
BUILDING TEAM TRUST



       Five good reasons to improve your teams’ Trust-
       Building ...
The Trust Learning Programs
BUILDING TRUST IN TEAMS




        › We use real problems and realistic situations

        ›...
The Trust Learning Programs
CUSTOMIZED CONTENT




 TRUSTED ADVISOR       TRUST-BASED SELLING




                        ...
Common Origins: The Trust Equation

TRUSTWORTHINESS = (C + R + I ) / S
                                                   ...
The
Point of View


      TRUSTWORTHY PEOPLE CAN BE BUILT…




                                         18
The
Point of View


      AND SO CAN THEIR ORGANIZATIONS




                                       19
Trip Allen: trip.allen@egyii.com
         +65 91891967
         www.egyii.com
     www.twitter.com/egyii
Egyii is the auth...
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Being Trusted Advisors Programme Egyii

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In conjunction with Trusted Advisors Associates, Egyii presents the "Being Trusted Advisors" programme. This is a brief overview of the Asia offering.

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Transcript of "Being Trusted Advisors Programme Egyii"

  1. 1. BEING Trusted Advisors
  2. 2. The Point of View TRUSTWORTHY PEOPLE AND ORGANIZATIONS CAN BE BUILT 2
  3. 3. OUR WORK IS BUILT ON A Trust Framework › TRUST EQUATION › TRUST PRINCIPLES › TRUST CREATION PROCESS 3
  4. 4. OUR WORK Trust Framework is › POWERFUL › PROVEN › INTEGRATED › TIME-TESTED 4
  5. 5. THE TRUST SUITE PROVIDES Integrated Tools TRUST Diagnostics TRUST Learning Programs 5
  6. 6. TRUST Diagnostics 6
  7. 7. The Trust Diagnostics™ Tool Kit MAKING SENSE OF IT ALL The Trust Quotient™ (TQ™): How Trustworthy Am I? Trust Temperaments™: How Am I Trustworthy? TQ 360™: How Trustworthy Do Others Think I Am? TRUST Diagnostics 7
  8. 8. The Trust Diagnostics KNOW THYSELF Four Good Reasons to Assess Personal Trustworthiness 1 Building trusted advisor relationships builds business 2 Trustworthiness can be learned, if you know where to start 3 Team members begin working from a common base 4 You can create balanced teams TRUST Diagnostics 8
  9. 9. The Trust Diagnostics KNOW THYSELF And One Good Reason Not To: THIS ISN’T A TOOL FOR HIRING AND FIRING TRUST Diagnostics 9
  10. 10. The Trust Quotient KNOW THYSELF › An online assessment for each individual › 20 questions reveal personal trustworthiness › An ACTIONABLE personal report BASED ON THE TRUST EQUATION T = (C + R + I)/S TRUST Diagnostics 1 0
  11. 11. The Trust Temperament DIGGING DEEPER An Online Assessment that goes one step further than the TQ. HOW ARE YOU TRUSTED ? › An Expert? › A Catalyst? › A Connector? › A Professor? › A Steward? › A Doer? TRUST Diagnostics 11
  12. 12. The Trust Diagnostics MAKING TRUST MANAGEABLE › Where do we start? › How do we know when we get there? › How do we measure progress along the way? TRUST Diagnostics 12
  13. 13. TRUST Learning Programs 13
  14. 14. The Trust Learning Programs BUILDING TEAM TRUST Five good reasons to improve your teams’ Trust- Building skills with Learning Programs 1 Building trusted advisor relationships builds business 2 Trust can only be learned in interactions with others – you need live ammo and no safety nets 3 Your teams need to function better as teams 4 Your clients are disturbed or confused 5 And you get both an immediate and long-term ROI TRUST Learning Programs 14
  15. 15. The Trust Learning Programs BUILDING TRUST IN TEAMS › We use real problems and realistic situations › Shared learning experience radically accelerates your team’s ability to apply the trust frameworks to business problems. › Teams can practice together onsite, or virtually through a Onsite Offsites™. › Two hours, two days, or two months. TRUST Learning Programs 15
  16. 16. The Trust Learning Programs CUSTOMIZED CONTENT TRUSTED ADVISOR TRUST-BASED SELLING TRUST Learning Programs 16
  17. 17. Common Origins: The Trust Equation TRUSTWORTHINESS = (C + R + I ) / S T=C+R+I CREDIBILITY — I believe her based on logic, credentials, directness and truthfulness S RELIABILITY — I depend on him based on his track record and my sense of his integrity T trustworthiness C credibility INTIMACY — I trust her with information given her empathy and sensitivity to me R reliability I intimacy SELF-ORIENTATION — I trust him because he seems to care about me, not just about what I can do for him S self-orientation From the Trusted Advisor: Maister, Green, Galford, 2000 TRUST Diagnostics 17
  18. 18. The Point of View TRUSTWORTHY PEOPLE CAN BE BUILT… 18
  19. 19. The Point of View AND SO CAN THEIR ORGANIZATIONS 19
  20. 20. Trip Allen: trip.allen@egyii.com +65 91891967 www.egyii.com www.twitter.com/egyii Egyii is the authorized agent for Trusted Advisor Associates in Singapore and Asia 20
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