Transcript of "07a.US AirForce blog response chart"
Air Force Public Affairs Agency - Emerging Technology DivisionAir Force Web Posting Response Assessment V.2FINAL EVALUATIONWrite response for currentcircumstances only.Will you respond?MONITOR ONLYAvoid responding tospecific posts,monitorthe site for relevantinformation andcomments. Notify HQ.FIX THE FACTSDo you wish to respondwith factual informationdirectly on the commentboard?(See ResponseConsiderations)RESTORATIONDo you wish to rectifythe situation and actupon a reasonablesolution?(See ResponseConsiderations)“TROLLS”Is this a site dedicated tobashing and degrading others?“RAGER”Is the posting a rant,rage,jokeor satirical in nature?“MISGUIDED”Are there erroneous factsin the posting?“UNHAPPY CUSTOMER”Is the posting a result of anegative experience?NO YESYESYESNONONOTRANSPARENCY SOURCING TIMELINESS TONE INFLUENCEDisclose yourAir Forceconnection.Cite your sourcesby includinghyperlinks, video,images or otherreferences.Take time tocreate goodresponses.Don’t rush.Respond in a tonethat reflectshighly on the richheritage of theAir Force.Focus on themost used sitesrelated to theAir Force.RESPONSE CONSIDERATIONSSHARE SUCCESSDo you wish to proactively shareyour story and your mission?(See Response Considerations)YESYESYESHas someone discovered a postabout the organization?Is it positive or balanced?Web PostingNOLet StandLet the poststand -- noresponse.CONCURRENCEA factual and well cited response,which may agree or disagree withthe post,yet is not factuallyerroneous, a rant or rage,bashingor negative in nature.You can concur with the post,letstand or provide a positive review.Do you want to respond?Contact InformationPhone: 703-696-1158E-mail: firstname.lastname@example.orgNODISCOVERYEvaluateRespondYES YESYES