622 Final Deliverable

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  • 622 Final Deliverable

    1. 1. Flickr Organizr Andrea Wiggins, Timothy Mills, Matt Rubinstein, Min Hu, David Lee
    2. 2. Organizr Overview
    3. 3. Personas and Scenarios Laura Artist, 34 years old New User Sara Physics Ph.D. student, 26 years old Intermediate User John Carpenter, 46 years old Expert User
    4. 4. Summary of Findings <ul><li>Overall Flickr usability is very good </li></ul><ul><li>Flickr is on an iterative release cycle </li></ul><ul><ul><li>(it’s constantly being changed… for the better) </li></ul></ul><ul><li>Some issues identified </li></ul><ul><ul><li>Visibility </li></ul></ul><ul><ul><li>Labeling </li></ul></ul><ul><ul><li>Consistency </li></ul></ul>
    5. 5. Usability testing: Overall Findings
    6. 6. Post Questionnaire Responses Batch Organizr Other – changing representative photo for sets Very easy Participant 4 Batch Organizr – “needs prompt to save changes because save button isn’t obvious” Other – “missing out on little options” Not too hard Participant 3 Batch Organizr – difficulty selecting subsets of current selection Sets Very easy “except last task” Participant 2 Other – small size of text, basic tasks require practice Groups Not too hard Participant 1 Aspect of Organizr they “Don’t Like” Hardest Aspect of Organizr to Use Ease of Task Performance
    7. 7. Evaluation Methods <ul><li>User testing </li></ul><ul><ul><li>4 subjects, 5 tasks </li></ul></ul><ul><li>Survey </li></ul><ul><ul><li>107 respondents </li></ul></ul><ul><li>Heuristic Evaluation </li></ul><ul><ul><li>10 heuristics with 5 reviewers </li></ul></ul><ul><li>Comparative Analysis </li></ul><ul><ul><li>9 physical and digital competing systems </li></ul></ul><ul><li>Vocabulary / Visual analysis </li></ul>
    8. 8. Visibility <ul><li>Findings: Clear batch, Findr filter feature, save button, date selector are examples of many functions are underutilized because they are not clearly visible </li></ul><ul><li>Evidence: User testing, heuristic evaluation </li></ul><ul><li>Recommendations: Trying other layouts that place functions in better locations. Need more </li></ul>pop-out
    9. 10. Labeling <ul><li>Findings: Some of the labeling is inconsistent. </li></ul><ul><ul><li>“ Add to set” sometimes creates a new set </li></ul></ul><ul><ul><li>Organizr vs Organizer vs Organize </li></ul></ul><ul><li>Evidence: Survey responses, Interviews, Heuristic Evaluation, User Testing, and Vocabulary Analysis </li></ul><ul><li>Recommendations: Card sorting to determine optimal vocabulary </li></ul>
    10. 11. Consistency <ul><li>Findings: Good usability principles make for poor usability… sometimes. Its easy to select multiple things into the finder, but when you want to drag them out , it’s one at a time. Same thing is true when you’re working with groups. </li></ul><ul><li>Evidence: User Testing, GTN, and Heuristics </li></ul><ul><li>Recommendations: Interaction consistency vs labeling consistency. </li></ul>
    11. 12. Questions?

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