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622 Final Deliverable



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  • 1. Flickr Organizr Andrea Wiggins, Timothy Mills, Matt Rubinstein, Min Hu, David Lee
  • 2. Organizr Overview
  • 3. Personas and Scenarios Laura Artist, 34 years old New User Sara Physics Ph.D. student, 26 years old Intermediate User John Carpenter, 46 years old Expert User
  • 4. Summary of Findings
    • Overall Flickr usability is very good
    • Flickr is on an iterative release cycle
      • (it’s constantly being changed… for the better)
    • Some issues identified
      • Visibility
      • Labeling
      • Consistency
  • 5. Usability testing: Overall Findings
  • 6. Post Questionnaire Responses Batch Organizr Other – changing representative photo for sets Very easy Participant 4 Batch Organizr – “needs prompt to save changes because save button isn’t obvious” Other – “missing out on little options” Not too hard Participant 3 Batch Organizr – difficulty selecting subsets of current selection Sets Very easy “except last task” Participant 2 Other – small size of text, basic tasks require practice Groups Not too hard Participant 1 Aspect of Organizr they “Don’t Like” Hardest Aspect of Organizr to Use Ease of Task Performance
  • 7. Evaluation Methods
    • User testing
      • 4 subjects, 5 tasks
    • Survey
      • 107 respondents
    • Heuristic Evaluation
      • 10 heuristics with 5 reviewers
    • Comparative Analysis
      • 9 physical and digital competing systems
    • Vocabulary / Visual analysis
  • 8. Visibility
    • Findings: Clear batch, Findr filter feature, save button, date selector are examples of many functions are underutilized because they are not clearly visible
    • Evidence: User testing, heuristic evaluation
    • Recommendations: Trying other layouts that place functions in better locations. Need more
  • 9.  
  • 10. Labeling
    • Findings: Some of the labeling is inconsistent.
      • “ Add to set” sometimes creates a new set
      • Organizr vs Organizer vs Organize
    • Evidence: Survey responses, Interviews, Heuristic Evaluation, User Testing, and Vocabulary Analysis
    • Recommendations: Card sorting to determine optimal vocabulary
  • 11. Consistency
    • Findings: Good usability principles make for poor usability… sometimes. Its easy to select multiple things into the finder, but when you want to drag them out , it’s one at a time. Same thing is true when you’re working with groups.
    • Evidence: User Testing, GTN, and Heuristics
    • Recommendations: Interaction consistency vs labeling consistency.
  • 12. Questions?