I Still Haven't Found What I'm Looking For
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Presentation for the Web Standards Group meeting 26 July 2007. Benefits of using social computing in business.
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I Still Haven't Found What I'm Looking For
- 1. I still haven’t found what I’m looking for Social computing benefits for business and government by Stephen Collins acidlabs
- 3. No
- 4. Who am I?
- 5. You’ve met Charlie He’s the Enterprise 2.0 guy If you haven’t, you should - http://scottgavin.info/?page_id=11
- 6. Now you need to figure out how to make your workplace like his.
- 7. Productive. Collaborative. Sharing. Learning.
- 8. INATT It’s Not About The Technology (alone)
- 9. So, what is it about? ‣ web as framework ‣ people ‣ conversations, relationships and partnerships ‣ trust ‣ co-operation not control Some of this is from Tara’s GOVIS list... Thanks, Tara.
- 10. Web as framework
- 11. The web... ‣ is ubiquitous (for the organisations we’re talking about) ‣ allows easy connections
- 12. Let’s take a moment... Lee LeFever - The Commoncraft Show http://www.commoncraft.com/video-social-networking
- 13. Which leads us to...
- 14. People
- 15. You. Your clients. Their clients. Their friends.
- 16. Social computing tools make it much easier to connect them.
- 17. Connected people can... ‣ self-serve ‣ provide a service ‣ receive a service ‣ find information ‣ leverage their own information held by themselves or others
- 19. Conversations, relationships and partnerships
- 20. BigCorp Pty Ltd Which means that these people can connect, share and learn from each other Like they should have been all along
- 21. Knowledge and information get shared freely “...the focus is pretty much around the subject of people... And, like we all know, a successful KM strategy is one that combines into a perfect balance a focus on the people, on the tools and on the processes.” Luis Suarez, KM Consultant, IBM defines “Knowledge Management 2.0” http://www.elsua.net/
- 22. This can be incredibly enabling and empowering
- 23. Unless there is an absence of...
- 24. Trust
- 25. ‣ Information is siloed and not shared ‣ People are prevented from working effectively ‣ It’s impossible to connect with others easily
- 26. There’s an alternative “Data in the hands of a few makes for order; but data in the hands of many makes for endless possibilities.” Tara Hunt, Citizen Agency GOVIS 2007 Keynote http://www.horsepigcow.com/2007/05/25/government-20-butterfly-wing-storm/ http://govis.blip.tv/file/242668/
- 27. It requires a change in thinking to one of...
- 29. But how? ‣ treat people like adults ‣ open the firewall to relevant external social tools ‣ give everyone open access to internal social tools ‣ have appropriate policies ‣ support people in their activity
- 30. So who’s doing it? ‣ National Library of ‣ Freehills Australia ‣ US Intel community ‣ AGIMO (GovDex) (Intellipedia) ‣ Network of Public Sector ‣ US military Communicators (NZ) ‣ IBM ‣ KPMG ‣ Sun ‣ Deloitte ‣ Google ‣ Telstra ‣ lots of SMEs
- 31. Imagine...
- 32. Useful links ‣ Intellipedia - http://en.wikipedia.org/wiki/Intellipedia ‣ Network of Public Sector Communicators - http:// www.psnetwork.org.nz/ ‣ Govdex - https://www.govdex.gov.au/ ‣ Sun’s blogging policy - http://www.sun.com/aboutsun/media/ blogs/policy.html
- 34. Like the cool pictures? Mostly from iStockphoto.com
- 35. Stephen Collins trib@acidlabs.org skype: trib22 twitter: trib +61 410 680722 www.acidlabs.org blog.acidlabs.org www.thoughtglue.com strategies, tools and processes to empower knowledge workers