Who Drives Change?
Loading...
Flash Player 9 (or above) is needed to view presentations.
We have detected that you do not have it on your computer. To install it, go here.
Favorites, Groups & Events
Who Drives Change? - Presentation Transcript
- Who drives change? Michael Sauers Technology Innovation Librarian Nebraska Library Commission
- Banks as we knew them…
- http://www.flickr.com/photos/saturnism/226534302/
- Banks changed…
- http://www.flickr.com/photos/swanksalot/11087256/
- Ask yourself…
- Do you go into a bank more or less than you did before the changes?
- Are you more or less satisfied with banking today as compared with the old way?
- < use
- Yet…
- > satisfaction
- Huh?
- Who instigated these changes?
- The Banks?
- The Customers!
- Libraries must change to meet the needs of their customers.
- Even if the result is that they come into the library less.
- Because satisfaction is more important than foot traffic.
+
1857 views, 0 favs, more stats
A visual representation of an analogy heard at SDLA more
Related Presentations
-
Database Change Management | Emba…
-
Combining user insights, analytics…
-
Successful Management Of Change Pr…
-
22april 2009 Pr Address Climate Ch…
-
Change Managers Or Change Leaders …
-
Change Your Mind, Change Your Life…
-
Change Your Questions, Change Your…
-
Success Is Not an Accident: Change…
-
Be Who You Want, Have What You Wan…
-
Instruments in the Redeemers Hands…
More info about this document
Go to text version
- Total Views 1857
- 1674 on SlideShare
- Comments 1
- Favorites 0
- Downloads 83
Most viewed embeds
All embeds
- Upload Info
- Also on LinkedIn
- Uploaded via SlideShare
- Uploaded as Microsoft PowerPoint
1 comments
Comments 1 - 1 of 1 previous next Post a comment