Working and Writing in TeamsModule 18Date
Members of successful teams...✤   Seek information and opinions.✤   Give information and opinions.✤   Summarize.✤   Evalua...
Members of enjoyable teams...✤   Encourage participation.✤   Relieve tensions.✤   Check feelings.✤   Solve interpersonal p...
Negative Behaviors in a Group✤   Blocking✤   Dominating✤   Clowning✤   Withdrawing
Type of Leadership in Groups✤   Informational✤   Interpersonal✤   Procedural
Leading without Arrogance...✤   Smile✤   Share✤   Suggest✤   Think✤   Volunteer✤   Ask
Characteristics of SuccessfulGroups...✤   Setting clear deadlines, scheduling frequent    meetings, and dealing directly w...
Groupthink✤   the tendency for groups to put such a high    premium on agreement that they directly    or indirectly punis...
How to avoid Groupthink✤   Consciously search for additional    alternatives.✤   Test assumptions.✤   Encrouage disagreeme...
Responding to Group Problems...✤   Make sure that the people involved really disagree.✤   Check to see that everyone’s inf...
Effective Responses to Criticism...✤   Paraphrasing.✤   Checking for feelings.✤   Checking inferences.✤   Buying time with...
You-Attitude in ConflictResolution...✤   What do you think of our text’s discussion    of you-attitude in conflict resoluti...
Stages of Collaborative Writing...✤   Planning✤   Composing✤   Revising✤   Editing and Proofreading
More tips for a successful group...✤   Extra time.✤   Familiarity.✤   Responsibility.✤   Sensitivity.✤   Written agreement...
Questions?
Homework...
(18.1) What are the three kinds ofgroup leadership?
(18.2) What is groupthink?
(18.3) How do you use you-attitude during conflict?
(18.4) What strategies produce thebest co-authored documents?
Thank you.
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Module 18 - Lecture

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  • Blocking: Disagreeing with everything that is proposed.\nDominating: Trying to run the group by ordering, shutting out others, and insisting on one's own way.\nClowning: Making unproductive jokes and diverting the group from the task.\nWithdrawing: Being silent in meetings, not contributing, not helping with the work, not attending meetings.\n
  • Informational - researcher, idea-person, makes connections\nInterpersonal - on-task, motivating, resolves conflict, gets members involved\nProcedural - deadlines, planning, recording, rules, requirements, formatting\n
  • Smile: conveys positive emphasis, attractive, puts people at ease\nShare: your strengths, weakness, needs, resources, what’s useful to them\nSuggest: offering, as opposed to arguing; possibilities\nThink: critical thinking with tact\nVolunteer: contribute at least your share to resources, time, effort, etc.\nAsk: bring other people into the conversation\n
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  • You-Attitude in Conflict Resolution\n
  • Planning the Work and the Document\nComposing the Drafts\nRevising the Document\nEditing and Proofreading the Document\n
  • Allow time to discuss problems and find solutions.\nGet to know group members.\nBe a responsible group member.\nBe aware of differences in seeing things and expressing ideas.\nRemember that oral agreement may not lead to a strong written document.\n
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  • \ninformational\n\nprocedural\n\ninterpersonal.\n
  • \nGroupthink occurs when members of a group place such a high value on consensus that they punish dissenting voices.\n\n
  • \nAvoid you statements when expressing your own feelings during conflict. Instead, use I statements so that the statements feel less like a personal attack. \n\n
  • Allowing time to discuss problems and find solutions.\nGetting to know group members.\nBeing a responsible group member.\nBeing aware of differences in seeing things and expressing ideas.\nRemembering that oral agreement may not lead to a strong written document.\n
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  • Module 18 - Lecture

    1. 1. Working and Writing in TeamsModule 18Date
    2. 2. Members of successful teams...✤ Seek information and opinions.✤ Give information and opinions.✤ Summarize.✤ Evaluate.✤ Coordinate.
    3. 3. Members of enjoyable teams...✤ Encourage participation.✤ Relieve tensions.✤ Check feelings.✤ Solve interpersonal problems.✤ Listen actively.
    4. 4. Negative Behaviors in a Group✤ Blocking✤ Dominating✤ Clowning✤ Withdrawing
    5. 5. Type of Leadership in Groups✤ Informational✤ Interpersonal✤ Procedural
    6. 6. Leading without Arrogance...✤ Smile✤ Share✤ Suggest✤ Think✤ Volunteer✤ Ask
    7. 7. Characteristics of SuccessfulGroups...✤ Setting clear deadlines, scheduling frequent meetings, and dealing directly with conflict.✤ Listening to criticism and making important decisions together.
    8. 8. Groupthink✤ the tendency for groups to put such a high premium on agreement that they directly or indirectly punish dissent.
    9. 9. How to avoid Groupthink✤ Consciously search for additional alternatives.✤ Test assumptions.✤ Encrouage disagreement and protect the right of people in a group to disagree.
    10. 10. Responding to Group Problems...✤ Make sure that the people involved really disagree.✤ Check to see that everyone’s information is correct.✤ Discover the needs each person is trying to meet.✤ Search for alternatives.✤ Repair bad feelings.
    11. 11. Effective Responses to Criticism...✤ Paraphrasing.✤ Checking for feelings.✤ Checking inferences.✤ Buying time with limited agreement.
    12. 12. You-Attitude in ConflictResolution...✤ What do you think of our text’s discussion of you-attitude in conflict resolution on page 325?✤ What do you think of the examples they offer?
    13. 13. Stages of Collaborative Writing...✤ Planning✤ Composing✤ Revising✤ Editing and Proofreading
    14. 14. More tips for a successful group...✤ Extra time.✤ Familiarity.✤ Responsibility.✤ Sensitivity.✤ Written agreement is better than oral agreement.
    15. 15. Questions?
    16. 16. Homework...
    17. 17. (18.1) What are the three kinds ofgroup leadership?
    18. 18. (18.2) What is groupthink?
    19. 19. (18.3) How do you use you-attitude during conflict?
    20. 20. (18.4) What strategies produce thebest co-authored documents?
    21. 21. Thank you.

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