Towards user-created applications on the Internet-of-Things

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Invited speech at the ANT2010/MMoM/iiWAS conference (Paris 8-10 November)

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Towards user-created applications on the Internet-of-Things

  1. 1. All Rights Reserved © Alcatel-Lucent 2010 Towards user-created applications on the Internet-of-Things. “What can the IoT do for the citizen?” Lieven Trappeniers Ambient Media department Bell Labs November 9th 2010 With support from Industrial Presentation at the ANT2010 / MMoM / iiWAS conference 8-10 November 2010, Paris
  2. 2. All Rights Reserved © Alcatel-Lucent 20102 | DiY applications for the Internet-of-Things| November 2010 Outline So, where is the Web-of-Things ? Multidisciplinary Research Getting in touch with reality Proofpoint User-created applications for Assisted Living Do-it-Yourself User-created applications & mass-creativity for the IoT
  3. 3. All Rights Reserved © Alcatel-Lucent 20103 | DiY applications for the Internet-of-Things| November 2010 Ambient Intelligence is a long-standing promise Standalone Technology Islands Not beyond personalization Not embedded in real life
  4. 4. All Rights Reserved © Alcatel-Lucent 20104 | DiY applications for the Internet-of-Things| November 2010 Huge amount of connected computing devices Easy Creation of Applications Rich interactions with the environment
  5. 5. All Rights Reserved © Alcatel-Lucent 20105 | DiY applications for the Internet-of-Things| November 2010
  6. 6. All Rights Reserved © Alcatel-Lucent 20106 | DiY applications for the Internet-of-Things| November 2010 The challenges ahead - Technology Radar http://lookout.atosconsulting.com
  7. 7. All Rights Reserved © Alcatel-Lucent 20107 | DiY applications for the Internet-of-Things| November 2010 The Internet of Things is happening …
  8. 8. All Rights Reserved © Alcatel-Lucent 20108 | DiY applications for the Internet-of-Things| November 2010 …but People are not in the loop !
  9. 9. All Rights Reserved © Alcatel-Lucent 20109 | DiY applications for the Internet-of-Things| November 2010 What can the Web-of-Things do for me ?
  10. 10. All Rights Reserved © Alcatel-Lucent 201010 | DiY applications for the Internet-of-Things| November 2010
  11. 11. All Rights Reserved © Alcatel-Lucent 201011 | DiY applications for the Internet-of-Things| November 2010 Outline So, where is the Web-of-Things ? Multidisciplinary Research Getting in touch with reality Proofpoint User-created applications for Assisted Living Do-it-Yourself User-created applications & mass-creativity for the IoT
  12. 12. All Rights Reserved © Alcatel-Lucent 201012 | DiY applications for the Internet-of-Things| November 2010
  13. 13. All Rights Reserved © Alcatel-Lucent 201013 | DiY applications for the Internet-of-Things| November 2010 Multi-disciplinary research Computer Scientists, Sociologist, Interaction Designer, Engineers, Physicist, … From multi-disciplines to multidisciplinary Establish processes & toolkit conceptualization, paper prototyping, multidisciplinary planning User research (co-design, cultural probes, …) Innovate on 3 axis Application concepts Technology The research methodology itself
  14. 14. All Rights Reserved © Alcatel-Lucent 201014 | DiY applications for the Internet-of-Things| November 2010 Getting in touch with reality
  15. 15. All Rights Reserved © Alcatel-Lucent 201015 | DiY applications for the Internet-of-Things| November 2010 Exploring the City as a Communication Platform
  16. 16. All Rights Reserved © Alcatel-Lucent 201016 | DiY applications for the Internet-of-Things| November 2010 Creative End-Users
  17. 17. All Rights Reserved © Alcatel-Lucent 201017 | DiY applications for the Internet-of-Things| November 2010 More user tests Hidden Tags Visible TagsHidden Tags Visible TagsHidden Tags Visible TagsHidden Tags Visible Tags
  18. 18. All Rights Reserved © Alcatel-Lucent 201018 | DiY applications for the Internet-of-Things| November 2010 Direct involvement of (proxy) users •User panels •Users involved in design activities •Living Labs •Trials •Market research •Action Research •User invention (innofusion) Constructions of the user Indirect Evidence about users •Visions of technology •Fictions and myths about users •Designer as user – Personal experience of engineers and intermediaries •Evidence from existing services and products •Competitors •Reports and studies of potential user groups conducted for other reasons •Secondary analysis of existing data Representation of “the user” Where do we get Knowledge about ‘Users’ ? Stewart, J. & Claeys, L. (2009). “Problems and Opportunities of Interdisciplinary Work involving Users in Speculative Research for Innovation of Novel ICT Applications”. Conference Proceedings of COST298 The Good, The Bad and The Challenging. The user and the future of information and communication technologies. Volume I. Sapio, B., Haddon, L., et all (Eds). ABS- Center, Koper, Slovenia, 2009.
  19. 19. All Rights Reserved © Alcatel-Lucent 201019 | DiY applications for the Internet-of-Things| November 2010 Outline So, where is the Web-of-Things ? Multidisciplinary Research Getting in touch with reality Proofpoint User-created applications for Assisted Living Do-it-Yourself User-created applications & mass-creativity for the IoT
  20. 20. All Rights Reserved © Alcatel-Lucent 201020 | DiY applications for the Internet-of-Things| November 2010 Assisted Living
  21. 21. All Rights Reserved © Alcatel-Lucent 201021 | DiY applications for the Internet-of-Things| November 2010 What value does the Internet-of-Things bring to Elderly ?
  22. 22. All Rights Reserved © Alcatel-Lucent 201022 | DiY applications for the Internet-of-Things| November 2010 So, is this how we want them to live?
  23. 23. All Rights Reserved © Alcatel-Lucent 201023 | DiY applications for the Internet-of-Things| November 2010 User research Probing with elderly, elderly with early dementia and their caregiver(s) Methods: Cultural probing, workshops & interviews Goals: To gather knowledge and understanding of everyday life practices/routines, everyday life hacks and the home environment of the elderly (with early dementia) and of the tasks of the caregivers.
  24. 24. All Rights Reserved © Alcatel-Lucent 201024 | DiY applications for the Internet-of-Things| November 2010 Defining routines, problems, rules & sensors Real-life stories Problems Solutions Rules Sensors Human information Tech information
  25. 25. All Rights Reserved © Alcatel-Lucent 201025 | DiY applications for the Internet-of-Things| November 2010 Feeding-back the research results to the users Exhibition Focus Groups Trial/Pilot of functional prototype + press & customers
  26. 26. All Rights Reserved © Alcatel-Lucent 201026 | DiY applications for the Internet-of-Things| November 2010 Everyday objects in the house become ‘smart objects’ 1 3 2 1-2-3 Personalization: - own pictures - own naming of objects
  27. 27. All Rights Reserved © Alcatel-Lucent 201027 | DiY applications for the Internet-of-Things| November 2010 koffiemachine waterkoker Koffiemake n hulp 4. Diversification: Tangible user interface Different templates depending on the role of users: stylists, caregivers, elderly Different templates depending on the skills of users 4 Defining Context Aware Behavior 5 5. Materiality Magnetic action cards Every context aware behavior is captured in an action card Users can personalize and create new cards
  28. 28. All Rights Reserved © Alcatel-Lucent 201028 | DiY applications for the Internet-of-Things| November 2010 Activation and Understanding of context-aware behavior. 6. Control is in the hands of the user: Casensa board on which action cards can be stuck magnetically Behavior is only active if the action card is on the board. Visual representation of the context aware behavior 7. Understanding the Casensa home: Simple overview of context aware behavior Possibility to re-use application templates made by others Categorized by domain 6 7
  29. 29. All Rights Reserved © Alcatel-Lucent 201029 | DiY applications for the Internet-of-Things| November 2010 Casensa Movie YouTube: http://www.youtube.com/watch?v=OMVZIc_MWh8 (search for “Casensa”)
  30. 30. All Rights Reserved © Alcatel-Lucent 201030 | DiY applications for the Internet-of-Things| November 2010 Casensa overview
  31. 31. All Rights Reserved © Alcatel-Lucent 201031 | DiY applications for the Internet-of-Things| November 2010 High level architecture
  32. 32. All Rights Reserved © Alcatel-Lucent 201032 | DiY applications for the Internet-of-Things| November 2010 Outline So, where is the Web-of-Things ? Multidisciplinary Research Getting in touch with reality Proofpoint User-created applications for Assisted Living Do-it-Yourself User-created applications & mass-creativity for the IoT
  33. 33. All Rights Reserved © Alcatel-Lucent 201033 | DiY applications for the Internet-of-Things| November 2010
  34. 34. All Rights Reserved © Alcatel-Lucent 201034 | DiY applications for the Internet-of-Things| November 2010
  35. 35. All Rights Reserved © Alcatel-Lucent 201035 | DiY applications for the Internet-of-Things| November 2010 “Programming” the Web-of-Things Design Effort HighLow UserValue Low High Web1.0 top-down applications Web2.0 bottom-up applications Internet-of-Things DiY applications Design Effort HighLow UserValue Low High Web1.0 top-down applications Web2.0 bottom-up applications Internet-of-Things DiY applications
  36. 36. All Rights Reserved © Alcatel-Lucent 201036 | DiY applications for the Internet-of-Things| November 2010 User Research - Research Questions “How and why will (different kind of) users create their own smart experiences in an Internet-of-Things world?” RQ1: How will an Internet-of-Things world look like? RQ2: How will users create their own defined smart experiences? RQ3: What is an optimal DIY-application creation of smart experiences culture? RQ4: What is the role of television in a smart behavior application creation process? RQ5: What kind of smart experiences are users willing to create?
  37. 37. All Rights Reserved © Alcatel-Lucent 201037 | DiY applications for the Internet-of-Things| November 2010 The Societal Phenomenon of DiY Rise of the New Maker & Manufacturer Ecosystem (IFTF, 2008)
  38. 38. All Rights Reserved © Alcatel-Lucent 201038 | DiY applications for the Internet-of-Things| November 2010 Vision: DiY for the proliferation of IoT (What can the IoT do for citizens?) DiY as a critical need for IoT Mass adoption of IoT apps Long tail of IoT applications may be needed to justify the deployment costs DiY as a driver for IoT People value custom or self-made apps DiY as a solution for IoT Beyond App Stores: Maker Stores (and its enabling infrastructure)
  39. 39. All Rights Reserved © Alcatel-Lucent 201039 | DiY applications for the Internet-of-Things| November 2010 What is DiY in the IoT ? Wide typology of DiY creation in the IoT 3 architectural concepts, as orientation flags in the explored space The Call-out IoT The Smart Composables IoT The Phenomena IoT Sensor (actuator) data in DiY web apps Sensor (actuator) data in DiY web apps Use Thing DataUse Thing Data DiY installation (wireless) sensors/actuators DiY installation (wireless) sensors/actuators Connect ThingConnect Thing Smartening & composing DiY tangible objects Smartening & composing DiY tangible objects Build ThingBuild Thing Scratch PicoBoardBugLabs VoodooIO
  40. 40. All Rights Reserved © Alcatel-Lucent 201040 | DiY applications for the Internet-of-Things| November 2010 The Call-out Internet-of-Things supporting DiY in the IoT The network provides the capability for people to expose and exchange “call-outs” providing a locative, distributed community communication though (objects & people in) the environment, bringing across human interaction and stories. i i Image recognition (faces and objects as tags) Augmented ID Physical tagging (by people or manufacturers) Location-based (virtual graffiti) 11 People augmenting the environmentPeople augmenting the environment
  41. 41. All Rights Reserved © Alcatel-Lucent 201041 | DiY applications for the Internet-of-Things| November 2010 i i If the Rabbit could update what the cookies say … And what if these billboards twittered away whatever you wanted ? Call-outs are a way for people to communicate and collaborate through objects and locations, and share locative history 22 Communication with objects through theCommunication with objects through the IoTIoT
  42. 42. All Rights Reserved © Alcatel-Lucent 201042 | DiY applications for the Internet-of-Things| November 2010 The Smart Composables Internet-of-Things supporting DiY in the IoT The network provides the capability for people to augment objects with instructions on how they can be composed, how they were produced or how they can be repurposed. ii Instructables for physical objects Physical/Virtual Mashups Creation for physical objects
  43. 43. All Rights Reserved © Alcatel-Lucent 201043 | DiY applications for the Internet-of-Things| November 2010 The Phenomena Internet-of-Things supporting DiY in the IoT The network provides the capability for people to shape “phenomena” models & filters acting upon collected personal, public or community data by recursing on triggered behaviour user feedback with reuse in other phenomena-aware applications Capturing andCapturing and shapingshaping patterns and flowspatterns and flows ΣΣΣΣ Public / personal INPUTPublic / personal INPUT Public / personal OUTPUTPublic / personal OUTPUT explicit text, etc. location City behaviour Personal behaviour Aware App App CreationPhenomena
  44. 44. All Rights Reserved © Alcatel-Lucent 201044 | DiY applications for the Internet-of-Things| November 2010 Things + WebThings + Web
  45. 45. All Rights Reserved © Alcatel-Lucent 201045 | DiY applications for the Internet-of-Things| November 2010 Things + Web +Things + Web + PeoplePeople
  46. 46. All Rights Reserved © Alcatel-Lucent 201046 | DiY applications for the Internet-of-Things| November 2010 Questions ? Marc Roelands, Marc Godon, Mohamed Ali Feki, Laurence Claeys, Pascal Zontrop, Johan Criel, Koen De Voegt, Marjan Geerts, Lieven Trappeniers (2010)/ “Research Orientation towards Do-it-Yourself Internet-of-Things Mass Creativity”. Pervasive 2010, Workshop on "What can the Internet-of-Things do for Citizens?", May 17-20, 2010, Helsinki, Finland Geerts Marjan, Claeys Laurence, Criel Johan, Zontrop Pascal, Godon Marc, De Voegt Koen, Lieven Trappeniers, Lieve Dieryckx, Annelies Verschatse, Peter Deboutte. “Seniors Re- engineering Context-aware Applications, The Casensa Research process”. AmI '09, November 18-21 2009, Salzburg Lieven Trappeniers, Marc Roelands, Marc Godon, Johan Criel, Philippe Dobbelaere (2009). ”Towards Abundant DiY Service Creativity. Successfully Leveraging the Internet-of-Things in the City and at Home“. ICIN2009, October 27th-29th 2009, Bordeaux (www.icin.biz). Rutten C., De Roeck D., Godon M. (2009). “Getting in Touch with the Users”. In: Tuikka T. & Isomursu M. (Eds.). Touch the Future with a Smart Touch. pp. 204-217. Stewart, J. & Claeys, L. (2009). “Problems and Opportunities of Interdisciplinary Work involving Users in Speculative Research for Innovation of Novel ICT Applications”. Conference Proceedings of COST298 The Good, The Bad and The Challenging. The user and the future of information and communication technologies. Volume I. Sapio, B., Haddon, L., et all (Eds). ABS-Center, Koper, Slovenia, 2009. Gee Rittenhouse (2009). "Shaping the Future Internet: opportunities and risks" introducing the Do-it-Yourself Internet-of-Things”. Future of the Internet Conference, May 2009, Prague Godon M., Claeys L., Criel, J. Lauwers T. et al. (2009). “A Transdisciplinary Work Method: The Suitcase Experiment and the Christmas Media Gift Case”. In: Tuikka T. & Isomursu M. (Eds.). Touch the Future with a Smart Touch. pp. 156-171. Criel, J. & Claeys, L. (2009). “Mixing Innovation Research Disciplines Using Agile: A R&I Case Study.”. Proceedings of COST298 Criel, Johan & Claeys, Laurence (2008). "A transdisciplinary study design on context-aware applications and environments. A critical view on user participation within calm computing". Observatorio (OBS*), 2(2). Geerts M., Criel J., Claeys L., Godon M. (Alcatel-Lucent Bell Labs, Antwerp, Belgium), Lieve Dieryckx & Peter Deboutte (In-HAM, Gits, Belgium)(2008). "Let the Seniors Hack! Finding daily life practices and hacks of elderly using cultural probes“, Workshop Capturing Ambient Assisted Living Needs, Ambient Intelligence Conference '08, Nurnberg, Germany. Claeys, L., Criel, J., Christiaens, S. & Trappeniers, L. (2008) "Ambient Intelligence for the Elderly (AmIE): An Empowering Way of Independent Living of Elderly", In: Jordanova, M. & Lievens, F. Global Telemedicine and E-Health Updates: Knowledge Resources, vol. 1. Rutten C., De Roeck D., Godon M. (2008). "Co-design and the city". MobileHCI 2008. Claeys, L. & Criel, J. (2008). "Context aware computing: Future living as a social application". In: Withworth, Brian & Demoor, Aldo (Eds.). Handbook of research on socio-technical design. Godon, M., & Claeys, L. (2008, February). “Let the Homo Ludens Conquer the City.” Mobile City Conference. Rotterdam. Lieven Trappeniers Bell Labs lieven.trappeniers @alcatel-lucent.com Lieven Trappeniers Bell Labs lieven.trappeniers @alcatel-lucent.com

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