(January – March 2008)Market Research & Planning
2INTRODUCTION:1. The report provides an update on the growth trends for the telecomservices in the Sultanate of Oman for the period January-March 2008.The report includes the performance of fixed, mobile and internetservices.2. The report has been compiled on the bases of information receivedfrom three service providers. TRA collects periodical data fromoperators on monthly and quarterly bases to monitor the growthtrends in the sector.3. The quarterly report is also available on TRA website(www.tra.gov.om). Any suggestions pertaining to this may please beaddressed to firstname.lastname@example.org.
3Fixed LineBasic services include postpaid, prepaid, pay phone and WLL. The Fixed linesubscriber base recorded a growth of 2.2% during the quarter and reached at273,997.Total Fixed Line Subscribers,266,333 268,065266,139264,090273,997255,000260,000265,000270,000275,000Q1,2007 Q2,2007 Q3, 2007 Q4, 2007 Q1,2008Post paidPostpaid subscribers including WLL were 224,057 in the quarter ending March2008 as against 219,128 subscribers in the previous quarter.Post paid Subscribers218,406220,548219,128217,144224,057212,000214,000216,000218,000220,000222,000224,000226,000Q1,2007 Q2,2007 Q3, 2007 Q4, 2007 Q1,2008PrepaidPrepaid subscribers increased from 42,079 in quarter ending December 2007 to43,112 subscribers in quarter ending March 2008.
4PayphonesNumber of public payphones was 6,852 in March 2008 as compared to 6828 inDecember 2007.Payphones6,8286,8586,8586,8556,8416,8106,8206,8306,8406,8506,8606,870Q1,2007Q2,2007Q3,2007Q4,2007Q1,2008Wireless Local LoopAs on 31stMarch 2008, WLL subscribers reached at 3,296 as against 3,043subscribers in the previous quarter. The growth rate recorded in this quarter was8.3%.Internet ServicesInternet subscribers comprises of dial up, ADSL, prepaid and leased lines. Totalinternet subscribers were 115,506 (including prepaid) at the end of March 2008 ascompared to 101,890 subscribers at the end of December 2007 registering anincrease of 13.3%.Total Internet Subscribers85,643 89,811 93,002101,890115,506020,00040,00060,00080,000100,000120,000140,000Q1,2007 Q2,2007 Q3, 2007 Q4, 2007 Q1,2008* Internet subscribers include prepaid
5Dial up Internet SubscribersThere were 52,351 internet dial-up subscribers in the quarter ending 31st March2008 as compared to 49,824 subscribers during the preceding quarter with a growthof 5%.Internet Dial up Subscribers48,684 48,41549,00349,82452,35146,00047,00048,00049,00050,00051,00052,00053,000Q1,2007 Q2,2007 Q3, 2007 Q4, 2007 Q1,2008Prepaid Internet Cards (Subscribers)Besides dial up, internet subscribers also use prepaid cards (Al Ufuq). During thequarter, the sale of prepaid cards was 19% higher than the previous quarter andreached at 37,600 cards.Internet Subscribers 2007: Pre paid21,80024,20026,00031,60037,60005,00010,00015,00020,00025,00030,00035,00040,000Q1,2007 Q2,2007 Q3, 2007 Q4, 2007 Q1,2008BroadbandThe number of broadband subscribers stood at 23,969 in the quarter ending March2008 with a growth of 26% over the previous quarter.
6Internet Subscribers : ADSL13,91715,795 16,56518,98423,96905,00010,00015,00020,00025,00030,000Q1,2007 Q2,2007 Q3, 2007 Q4, 2007 Q1,2008Leased Line SubscribersLeased line subscribers were 319 at the end of the first quarter of the year 2008 ascompared to 289 at the end of last quarter of the year 2007.Internet Subscribers Share (Technology wise)Total number of internet subscribers was 115,506 as on 31stMarch 2008, out ofthese 45.3 % were dial up, 32.6% prepaid and 20.8% broadband.Internet Subscribers, Q1st 2008Dial Up45%Pre paid32.6%ADSL20.8%Leased Line.003%Others1.1%
7Cyber CafésInternet cyber cafes are located in all regions of the Sultanate. Total number ofcyber cafes was 188 by the end of the 1stquarter, 2008 as compared to 184 at theend of last quarter of the previous year.Omantel RevenueOmantel earned an amount of OR 53.957 million during the quarter ending March2008 as compared to OR 50.785 million over the previous quarter with a growth of6.2%Total Omantel Revenue (OR mill)53.95750.78549.77449.104 49.30346474849505152535455Q1,2007 Q2,2007 Q3, 2007 Q4, 2007 Q1,2008ARPUAverage Revenue per User (ARPU) per month for fixed line subscribers (excludingpay phones, internet and others) was RO 14.823 for the quarter ending March 2008as compared to RO14.628 for the quarter ending December 2007.International TrafficTotal international outgoing and incoming traffic was 106.263 and 162.315 millionminutes (MoU) respectively for the quarter ending March 2008.
8Cellular MobileMobile industry recorded 9.2% growth during the quarter and reached a subscriberbase of 2,730,951 at the end of March 2008 with mobile penetration rate of 98%.Total Mobile Subscribers1,960,0532,730,9512,135,5392,331,4812,500,000-500,0001,000,0001,500,0002,000,0002,500,0003,000,000Q1,2007 Q2,2007 Q3, 2007 Q4, 2007 Q1,2008Prepaid subscribers recorded 10.5% growth whereas 0.24% decline in postpaidsubscribers in this quarter as against the previous quarter. Postpaid and prepaidmobile subscribers trend from March 2007 to March 2008 is given below in thediagram.Total Mobile Post paid & Pre paid-500,0001,000,0001,500,0002,000,0002,500,0003,000,000Q1,2007 Q2,2007 Q3,2007Q4,2007Q1,2008Total Mobile Pre paid Total Mobile Post PaidMobile Market ShareMarket share of Nawras increased to 42.5 % in March 2008 from 34.2% in March2007 whereas Oman Mobile share declined to 57.5% in March 2008 from 65.8% inMarch 2007.
9Average Revenue per User per Month (ARPU)The total mobile revenue for the first quarter ending March 2008 was RO 91.418million, 6 % less than the previous quarter. ARPU (per month) for the quarter wasRO 12.977 as against RO11.158 for the quarter ending December 2007.Total Mobile Revenues, (OR mill)97.32592.35581.61791.41873.574020406080100120Q1,2007 Q2,2007 Q3, 2007 Q4, 2007 Q1,2008Mobile CoverageOman MobileRegions% Coverage ofland area% Coverage ofPopulationi Muscat 89 99ii Batinah 80 96iii Ash Sharqiyah 55 95iv Alburimi 57 95v Ad Dhahirah 77 95vi Ad Dhakhliyah 73 95vii Al Wusta 33 95viii Dhofar 45 95x1 Musandam 71 95
10NawrasRegions% Coverage ofland area% Coverage ofPopulationi Muscat 49 99ii Batinah 41 97iii Ash Sharqiyah 28 88v Ad Dhahirah 19 91vi Ad Dhakhliyah 35 96vii Al Wusta 4 25viii Dhofar 21 95x1 Musandam 20 50Mobile TariffSr.NoItems TariffOmanMobileTariffNawras1 Monthly Subscription(Postpaid)OR 3.000 OR 3.0002 Price of Local Call (Peak) 39Bz 39 Bz3 Price of Local Call (OffPeak)29 Bz 19 Bz(Own network)Price of Local Call (Peak)Prepaid55Bz 55BzPrice of Local Call (OffPeak) Prepaid45 Bz 39 BzPrice of local SMS 10Bz 10BzPrice of International SMS 50Bz 50Bz
11Figure below shows the key mobile indicators for the first quarter ending March2008Key Mobile Indicators, Q1 200810411101020406080100120Outgoing SMS persubs/monthARPU/month, RO Outgoing MOU persubs/month
12Quality of Service Public consultation was conducted on QoS to facilitate the participation all the stakeholders in shaping the QoS of telecommunication services including operators, vendors and consumers. Reasonable responses were received from operators; however TRA was expecting more active participation of consumers. It is hoped that this participation will improve in the coming days and create a more balanced telecom market forces that will develop the telecom sector that demand a higher quality of services. In the near future, it is expected that KPI achievements of the operators and service providers to be published to in the report stimulate competition and introduce intelligent consumer decisions.