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Governance Slidepack June2010 Without Notes
 

Governance Slidepack June2010 Without Notes

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Successful Sourcing Governance - Method or Magic? Eleanor Winn, Director Source takes a look....

Successful Sourcing Governance - Method or Magic? Eleanor Winn, Director Source takes a look....

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    Governance Slidepack June2010 Without Notes Governance Slidepack June2010 Without Notes Presentation Transcript

    • Successful governance Eleanor Winn source method or magic
    • Understand what governance really means Understand the accepted methods for good governance Understand what makes governance of a relationship really fly – the magic OBJECTIVES
      • Governance is the activity of governing. It relates to decisions that define expectations, grant power or verify performance
      • Governance in its widest sense refers to how any organisation, including a nation is run. It includes all the processes, systems and controls that are used to safeguard and grow assets.
    • governance is not a mystery
    • … a magic pill governance is not…
      • no surprises
      • control
      • joint working
      • “ recommend to a friend”
      • If there were a recipe for good governance what would be on the ingredients list?
      • Reporting
      • Performance management
      • Financial management
      • Contract management
      • Demand management
      • Risk management
      • Reporting
      • Would you drive a car without looking at the dashboard?
      • Regular
      • Clear
      • Complete
      • Unequivocal metrics
      • Fit for purpose metrics
      good reporting is …
      • Performance management is…
      Service level reporting Problem management System/process change Project management
    • Financial management Budgetary management Invoice reconciliation Benefit tracking Business case mgt
      • Contract management
      • Compliance on both sides
      • Maintain lists and schedules
      • Manage change
      • It still has to be about the customer
      • Collaboration between customer and supplier will make all the difference
      • Keep it visible
      Demand management
      • Risk management
      • Audit
      • Protection of commercial position
      • Review of key docs such as exit plan
      • 3 layer model
      • executive
      • management
      • Operational
      • Each serves a different purpose and is important in its own way
      • Options for managing multiple suppliers
      • Best practice sharing – ad hoc
      • Formalised best practice sharing
      • Integrated vendor management organisation
    • So, where’s the magic?
      • Relationship
      • Trust
      • Flexibility
      • Mutual recognition
      • Alignment
    • Trust and collaboration are essential
    • But hold their own dangers
      • Culture
      • Curiosity
      • Lack of fear
      • Willingness to take risks
      • Shared responsibility
    • Taking a longer term view isn’t easy… … it takes balls
    • change Continuous improvement Active change process
    • Eleanor Winn [email_address] M: 07966 242665 source