Kevin Blacktop from Network Rail outlines some key challenge areas for the company which the organisation hopes to see innovative solutions for in the upcoming competition - Accelerating Innovation in Rail 2 - the digital railway.
NR AIR 2 Challenge Information SafetyImproving the quality and Improving the safety ofreach of the information the rail network forwe hold and share passengers andrelating to the dynamic employees.status of the rail network. Looking to improve Stations Capacity Enhancing our ability to The UK has the fastest monitor the movement of growing rail network. people within our stations This growth is set to to improve customer continue. We need to satisfaction and optimise improve the capacity of operations. the rail network. 2
InformationWe are always striving to improve the quality andreach of the information we hold and share relatingto the dynamic status of the rail network.OUR COMMITMENT A strong example of Network Rail s belief inthe power of information is the £300m Orbis programme is set torevolutionise GB rail infrastructure asset information for the benefitof the rail industry:www.networkrail.co.uk/technology-drives-down-costs.aspxThis investment will transform our capability to manage anddevelop services around our asset information. Some areas of interestNEED INSPIRATION? We already publish a vast range of data • Novel analysissets as part of our commitment to improving transparency. methodswww.networkrail.co.uk/transparency • Data miningThis has already led to the provision of a range of data feeds that • Data fusion (existinghave inspired a number of innovative services. & new)WHAT WE WANT - innovative suggestions on how we can • Visualisationextract better and more actionable information from the datathat is available to the rail industry. 3
StationsWe would like to improve the experienceof people within our stations to raisecustomer satisfaction and optimiseoperations.WHAT WE HAVE: Network Rail owns and manages 17of Britains largest and busiest stations. Some areas of interestwww.networkrail.co.uk/aspx/765.aspx • dynamic monitoring of theWe believe there is a significant opportunity to develop flow of people within stationnew services that optimise how people use thesestations and assist people in making best us of the spacesavailable space and resources, • optimise the loading and unloading of trains • improving communicationWHAT WE WANT: innovative ways in which you canassist us to make our stations more satisfying for between station operatorscustomers and more efficient to operate. and their customers. 4
CapacityThe UK has the fastest growing railnetwork. This growth is set to continue.We need to improve the capacity of therail network.Britains rail network continues to be the fastest growingin Europe.http://www.railtex.co.uk/news-and-features/?n=new-uk-rail-report-2012-available-now Some areas of interestThe UK is investing in the rail infrastructure to cope with • analysis of data to informthis increase in demand. To maximise the value from this the planning processinvestment we are seeking innovative ways to grow thecapacity we obtain from this investment. • resilience to change and disruptionCapacity can be achieved in a number of ways includingreducing maintenance times, varying the demand overtime or increasing the number of trains.We are seeking new and innovative approaches toincreasing capacity on the UK rail network. 5
SafetyWe are always looking for new ways toimprove the safety of the rail network forpassengers and employees.Network Rail aims to run a safe, reliable and efficientrailway. Safety is at the heart of what we do. Moreinformation about our safety approach and initiatives canbe found here:www.networkrail.co.uk/industry-Safety.aspx Some areas of interest • level crossingssafety.networkrail.co.uk • mechanism to allowWe believe that there is significant scope for innovative customers to inform us ofdigital services that will improve the safety of the railnetwork. potential problems • improving the safety of dispatching trains from stations 6