0
Welcome!
Global Service Jam
Wi-Fi:
TransformatorGuest
tdguest2014
#GSJam #TDJam
THE GLOBAL SERVICE JAM - 2013

2

© Transformator Design 2013
TRANSFORMATOR DESIGN

3

© Transformator Design 2013
TRANSFORMATOR DESIGN - ON THE JAM

Erik Westerdahl
Host & Jury

Emma Patel
Communications

Daniel Ewerman
CEO & Jury

Marc...
Rules

(LET’S SAVE THE FUN FOR LATER)
RULES FROM TRANSFORMATOR DESIGN
& THE GLOBAL SERVICE JAM
1.
Have fun
2.
Collaborate with new people
TRANSFORMATOR DESIGN HAVE ARRANGED THE TEAMS
3.
Be on time
4.
Use your own tools
WE WILL PROVIDE YOU WITH POST-ITS, PENS, PAPER AND STUFF!
5.

Sign up! (Individual and team)
“ALL PARTICIPANTS NEED TO SIGN UP TO THE PLANET JAM WEBSITE
AND ADD THEMSELVES, THEIR T...
6.
Be part of the conversation (Optional)
THERE WILL BE A PRICE FROM TRANSFORMATOR DESIGN
FOR THE BEST INSTAGRAM PHOTO FRO...
7.
Rules on intellectual property
ALL RESULTS ARE OWNED BY THE INDIVIDUAL DESIGN TEAM.
READ MORE AT WWW.GLOBALSERVICEJAM.O...
8.
Don’t talk, Do!
(AND LISTEN)
Schedule

(GETTING A BIT MORE EXCITING)
15

SCHEDULE
FRIDAY

18:00–18:10 Welcome & Rules
- Erik Westerdahl, Host
18:10–18:30 About Transformator Design
- Daniel E...
16

SCHEDULE
SATURDAY

SUNDAY

14:15–15:00 Teamwork
Continue with Loop 1

10:15–10:30 Lecture
Packaging of final presentat...
17

SCHEDULE LOCATION
KITCHEN

YOU
ARE
HERE

ENTRÉ

© Transformator Design 2013
About
Transformator Design
& Service Design
- Daniel Ewerman, CEO
The Teams
Global Service Jam
- Sofia Granefelt Laurén, Coach
THE TEAMS

50

© Transformator Design 2013
51

LOCATION OF THE TEAMS
KITCHEN
LOUNGE
YOU
ARE
HERE

STORA

ENTRÉ
WC

WC

LILLA

© Transformator Design 2013
Now:

Get to know your Team!
Next meeting:
19:00 - Movie: Theme of the Jam
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
Welcome to Götgatan Jam 2014
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Welcome to Götgatan Jam 2014

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Transcript of "Welcome to Götgatan Jam 2014"

  1. 1. Welcome! Global Service Jam Wi-Fi: TransformatorGuest tdguest2014 #GSJam #TDJam
  2. 2. THE GLOBAL SERVICE JAM - 2013 2 © Transformator Design 2013
  3. 3. TRANSFORMATOR DESIGN 3 © Transformator Design 2013
  4. 4. TRANSFORMATOR DESIGN - ON THE JAM Erik Westerdahl Host & Jury Emma Patel Communications Daniel Ewerman CEO & Jury Marcelle Ghaoui Coach Maria Björklund Coach Fredrik Bergfalk Jury Andreij Nylander Coach 4 Martina Gustavsson Coach Gustav Gullberg Jury Sofia Granefelt Laurén Coach Andreas Svensson Coach © Transformator Design 2013
  5. 5. Rules (LET’S SAVE THE FUN FOR LATER) RULES FROM TRANSFORMATOR DESIGN & THE GLOBAL SERVICE JAM
  6. 6. 1. Have fun
  7. 7. 2. Collaborate with new people TRANSFORMATOR DESIGN HAVE ARRANGED THE TEAMS
  8. 8. 3. Be on time
  9. 9. 4. Use your own tools WE WILL PROVIDE YOU WITH POST-ITS, PENS, PAPER AND STUFF!
  10. 10. 5. Sign up! (Individual and team) “ALL PARTICIPANTS NEED TO SIGN UP TO THE PLANET JAM WEBSITE AND ADD THEMSELVES, THEIR TEAM AND THEIR PROJECT TO THE PROJECT DATABASE.” WWW.GLOBALSERVICEJAM.ORG
  11. 11. 6. Be part of the conversation (Optional) THERE WILL BE A PRICE FROM TRANSFORMATOR DESIGN FOR THE BEST INSTAGRAM PHOTO FROM THE JAM! TAG ALL YOUR PICTURES AND VIDEOS WITH #GSJAM & #TDJAM
  12. 12. 7. Rules on intellectual property ALL RESULTS ARE OWNED BY THE INDIVIDUAL DESIGN TEAM. READ MORE AT WWW.GLOBALSERVICEJAM.ORG
  13. 13. 8. Don’t talk, Do! (AND LISTEN)
  14. 14. Schedule (GETTING A BIT MORE EXCITING)
  15. 15. 15 SCHEDULE FRIDAY 18:00–18:10 Welcome & Rules - Erik Westerdahl, Host 18:10–18:30 About Transformator Design - Daniel Ewerman, CEO 18:30–19:00 Get to know your Team - Sofia Granefelt Laurén, Jam Coach 19:00–19:15 Movie: Theme of the Jam - Erik Westerdahl, Host 19:15–19:30 Lecture: Pin point - Maria Björklund, Jam Coach 19:45 – 21:30 Pin point and AW SATURDAY 9:00–9:15 Breakfast 9:15–10:15 The Teams Present their PinPoint 10:15–10:45 Lecture Qualitative research, conversation guide, interview techniques and analysis - Sofia Granefelt Laurén & Andreas Svensson, Jam Coach 10:45–13:00 Teamwork Conversation guide and interviews 12:30–13:00 Lunch 13:00-13:45 Teamwork Loop 1 Analysis of Loop 1 13:45–14:15 Team-to-team-feedback Present theme idea for another group and get feedback ---> © Transformator Design 2013
  16. 16. 16 SCHEDULE SATURDAY SUNDAY 14:15–15:00 Teamwork Continue with Loop 1 10:15–10:30 Lecture Packaging of final presentation and how to create a movie with your smartphone – Marcelle Ghaoui, Jam Coach ---> 15:00–15:30 Lecture Ideation, trigger material, interviews with trigger material, revise and verify concepts - Maria Björklund & Andreij Nylander, Jam Coach 15:30-18:00 Teamwork Loop 2 Create trigger material and do new interviews 10:00–10:15 Breakfast 10:30–14:00 Teamwork Finalizing and uploading of final presentation to Planet Global Jam website. 12:30–13:00 Lunch 18:00 Dinner 13.00–14.00 Prepare for presentation 18:30–20:30 Teamwork Loop 2 Analysis of Loop 2 14:00–17:00 Final presentation Final presentation for all groups with feedback. Winner will be drawn. - Daniel Ewerman, CEO - Erik Westerdahl, Host - Gustav Gullberg, Service Design Director - Fredrik Bergfalk, Head of Sales and Marketing 20:30–21:30 Pre-presentation The teams pre-present their projects and gets feedback. - Erik Westerdahl, Host © Transformator Design 2013
  17. 17. 17 SCHEDULE LOCATION KITCHEN YOU ARE HERE ENTRÉ © Transformator Design 2013
  18. 18. About Transformator Design & Service Design - Daniel Ewerman, CEO
  19. 19. The Teams Global Service Jam - Sofia Granefelt Laurén, Coach
  20. 20. THE TEAMS 50 © Transformator Design 2013
  21. 21. 51 LOCATION OF THE TEAMS KITCHEN LOUNGE YOU ARE HERE STORA ENTRÉ WC WC LILLA © Transformator Design 2013
  22. 22. Now: Get to know your Team! Next meeting: 19:00 - Movie: Theme of the Jam
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