Quality in Action - March 2011


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March 2, 2011 - Ongoing Training for Mentors, part of monthly Quality In Action webinar series hosted by the Mentoring Partnership of Minnesota.

Standard 5 of the Elements of Effective Practice for Mentoring™, Third Edition outlines benchmarks for providing quality monitoring and support for matches. One of those benchmarks is that programs provide "one or more opportunities per year for post-match mentor training." Join this webinar to learn and share ongoing training resources, ideas for training topics, and strategies for getting mentors to show up. Amy Cannata from the National Mentoring Center will talk about their new FREE resource, Talking it Through: Communication Skills for Mentors, an interactive website that uses video stories and other tools to enhance ongoing mentor training.

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Quality in Action - March 2011

  1. 1. Quality in Action March 2, 2011 Mentoring Partnership of Minnesota Ongoing Training for Mentors
  2. 2. Webinar Logistics <ul><li>Asking Questions & Sharing Comments During the Webinar </li></ul><ul><ul><li>“ Raise your hand” & MPM Organizers will unmute you </li></ul></ul><ul><ul><li>Or, type questions (and comments) in the question/answer section and submit; we will respond directly to you or possibly share your question with all attendees </li></ul></ul><ul><ul><li>When unmuted, please monitor your background noise </li></ul></ul>April Riordan , Director of Training and Community Partnerships Recordings of past webinars are available on our Facebook page via the Files tab.
  3. 3. Overview <ul><li>Importance of ongoing training and support </li></ul><ul><ul><li>Stronger relationships </li></ul></ul><ul><ul><li>Mentor retention </li></ul></ul><ul><li>Ways to guide you through your mentoring relationship </li></ul><ul><ul><li>“Talking It Through” </li></ul></ul><ul><ul><li>Other resources </li></ul></ul>
  4. 4. Elements of Effective Practice: Standard 5: Monitoring and Support <ul><li>Standard: </li></ul><ul><li>Monitor mentoring relationship milestones and support mentors with ongoing advice, problem-solving support and training opportunities for the duration of the relationship. </li></ul><ul><li>Benchmark: </li></ul><ul><li>B.5.3 Program provides mentors with access to at least two types of resources (e.g., expert advice from program staff or others; publications; Web-based resources; experienced mentors; available social service referrals) to help mentors negotiate challenges in the mentoring relationships as they arise. </li></ul><ul><li>B.5.5 Program provides one or more opportunities per year for post-match mentor training. </li></ul>
  5. 5. Importance of Ongoing Training <ul><li>Stronger relationship </li></ul><ul><li>Mentors who receive more post-match training and support from program staff tend to spend more hours per month with their mentees. (Furano et al., 1993; Tierney and Branch, 1992) </li></ul><ul><li>In turn, spending more hours with a mentee is related to stronger relationship development. </li></ul><ul><li>Ongoing training and program support of mentors is particularly valuable for the development of emotionally supportive relationships </li></ul>Mentoring School-Age Children: Relationship Report Published by Public/Private Ventures
  6. 6. Importance of Ongoing Training <ul><li>Retention of mentors </li></ul><ul><li>Retaining engaged and committed mentors has a lot to do with the extent to which a program applies best practices to its infrastructure and activities, regardless of the age of the mentor (Taylor, 2000). </li></ul><ul><li>Mentors need training, ongoing supervision, access to support from staff and other mentors, and recognition for their accomplishments. </li></ul><ul><li>Age 50+ adults want to know that they are connected to a viable organization with a “track record” in the community. They like to work in teams, and they want to know their participation will help meet the mission of the organization (Bressler et al., 2004). </li></ul><ul><li>Consequently, mentor retention is tied to the degree to which programs are mission-driven and successful in creating a sense of camaraderie (Taylor et al., 1999). </li></ul>Research in Action Mentoring Across Generations: Engaging 50+ Adults as Mentors RIA Series 8
  7. 7. <ul><li>Amy Cannata </li></ul><ul><li>Senior Program Advisor, Mentoring and National Service Initiatives </li></ul>
  8. 8. Talking it Through: Communication Skills for Mentors <ul><li>A free online course </li></ul><ul><li>The 13 video stories in the course promote successful mentor/youth interactions and relationship-building </li></ul><ul><li>The course includes a journal feature that lets users record their reflections </li></ul><ul><li>Mentors can take the course individually or as part of a program’s training program. </li></ul><ul><li>Can access a series of learning checks </li></ul><ul><li>The course is free! </li></ul><ul><li>http://talkingitthrough.educationnorthwest.org/ </li></ul>
  9. 9. Tips for Using Talking It Through <ul><li>Review the course in preparation for mentors' questions </li></ul><ul><li>Understand your program's policies and procedures related to the topics covered </li></ul><ul><li>Consider using the stories in face-to-face training </li></ul><ul><li>Check understanding and provide a deeper level of learning by reviewing your mentors reflections </li></ul><ul><li>Plan a follow-up face-to-face training to discuss the stories in-depth </li></ul>
  10. 10. Resources <ul><li>Elements of Effective Practice – </li></ul><ul><li>Tools for Ongoing Support and Supervision </li></ul><ul><li>Relationship Development Checklist (Word, 33k) </li></ul><ul><li>Agency Match Support Outline (Word, 20k) </li></ul><ul><li>Mentor Feedback (Word, 28k) </li></ul><ul><li>Mentee Feedback (Word, 21k) </li></ul><ul><li>Teacher Survey (Word, 28k) </li></ul><ul><li>High School Mentor Activity Report (Word, 40k) </li></ul><ul><li>Coordinator Annual Log Match Meetings (Word, 40k) </li></ul><ul><li>Enhancement Training and Mentor Training (Word, 27k) </li></ul>
  11. 11. Resources <ul><li>Ongoing Training for Mentors Twelve Interactive Sessions for U.S. Dept. of Ed. Mentoring Programs </li></ul><ul><li>Edited by Amy Cannata, published by Mentoring Resource Center in cooperation with the U.S. Department of Education, Office of Safe and Drug-Free Schools </li></ul>Mentoring for Meaningful Results : Asset-Building Tips, Tools, and Activities for Youth and Adults Written by Kristie Probst, Search Institute, 2006. Using practical tips and activities along with the Developmental Assets, this workbook provides mentors, mentees, and parents or caregivers great tools to help establish and maintain a successful mentoring relationship.
  12. 12. Resources – Tutor Training <ul><li>Web-based Tutor Training </li></ul><ul><ul><li>http://learning.nationalserviceresources.org/learns/web-based/ </li></ul></ul><ul><li>LEARNS: Tutor Training Videos </li></ul><ul><ul><li>http://www.nationalserviceresources.org/learns/videos </li></ul></ul>
  13. 13. Other Resources <ul><li>This presentation & others www.slideshare.net/traininginstitute </li></ul><ul><li>MPM Training www.mpmn.org/traininginstitute </li></ul><ul><li>Web sites & PDFs www.delicious.com/traininginstitute </li></ul>
  14. 14. Quality in Action Webinars <ul><li>April 6 - Federal Funding for Mentoring </li></ul><ul><ul><li>This webinar will feature Joellen Gonder-Spacek, Executive Director of the Mentoring Partnership of Minnesota, sharing one of the research topics she explored during her recent Bush Fellowship at the University of Minnesota's esteemed Humphrey Institute.  </li></ul></ul><ul><li>May 4 - Mentor Program Evaluation </li></ul><ul><ul><li>This month's webinar will feature tips for mentoring program evaluation and a live demo of the  Oregon Mentors Evaluation Instrument Toolkit , a collection of downloadable evaluation instruments, surveys, scales, and questionnaires designed to provide youth mentoring programs with increased access to reliable evaluation tools.  Panelists include Mike Garringer, Resource Advisor/Web Designer with the National Mentoring Center and Celeste Janssen, Program Manager with Oregon Mentors .  </li></ul></ul>