How to Build ASuccessful Mentoring Program using theElements of Effective    Practice™                1
Mentoring Partnership of MinnesotaMPM IS THE DRIVING FORCE IN THEMENTORING MOVEMENT INMINNESOTA. WE BRING TOGETHERDIVERSE ...
Workshop Goals1.   Get to know each other & MPM2.   Raise awareness of best practices3.   Recognize importance of quality4...
Elements of Effective Practice               Youth mentoring programs are             more successful when they follow    ...
―How to Build a Successful Mentoring Program  Using the Elements of Effective Practice”                   The companion To...
Mentoring - DefinedMentoring is a structured andtrusting relationship that bringsyoung people together withcaring individu...
Types of Mentoring    Traditional    Group    Team    Peer    E-mentoring             II/Page 9        7    IV-Tab A/Pages...
Locations of MentoringCommunity settingSchoolFaith-based organizationWorkplaceVirtual community                  8        ...
OPENING CEREMONIES      What events do you      compete in? Who are your      athletes?      What will you take home a    ...
Successful MentoringMentoring is not one-size-fits-allMost significant predictor ofpositive mentoring results iswhether me...
Program Design and Planning            11
Program Design and Planning Define the Who, What, Where and When Plan How the Program Will Be Managed    Select Managemen...
Getting StartedIs there a need?Are people ready and willing to investin your program?Do you have the capacity,commitment a...
Mission DefinedA mission statement defines in one ortwo brief sentences, the overall purposeof the program.A mission defin...
Let’s Look at a SampleThe Catapulting Careers programconnects high school students inAtlanta with caring adults from local...
How’s This?The Mentoring Partnership of Minnesotaleads the state in building and sustainingquality mentoring for every chi...
Know Your MissionBuild a strongfoundation•   Focus resources•   Stakeholder alignment•   Consistent                      17
Goals & ObjectivesGoals                           Objectives  Broad statements that           Specific targets or  follow ...
Program Parameters & Guidelines1.   Youth population       7. When takes place2.   Mentors                8. Frequency/dur...
Management TeamWho will staff and manage your program?Will all staff be paid?What skills/abilities are needed?How will you...
Program ManagementEstablish Policies and ProceduresImplement Ongoing Staff Training andProfessional DevelopmentDevelop a F...
Program ManagementAdvisory GroupSystem for Managing Program InformationResource Development PlanSystem to Monitor the Prog...
Advisory Group FunctionsClarify the organization’s mission or vision;Resolve key strategic or policy issues;Develop the fi...
Advisory Group Roles1. Setting policy and approving practices2. Assuming legal responsibility for all the   affairs of you...
Mentoring Program ManualPopulation servedRecruitment & matching processFrequency & durationType of mentoring activitiesNon...
Managing Program InformationManage financesMaintain personnelpractices and recordsTrack program informationand activityDoc...
QMAP OverviewQMAP =Quality Mentoring Assessment Path   QMAP is a mentoring program self-   assessment tool designed to hel...
QMAP OverviewProgram quality is based on:  Elements of Effective Practice for  Mentoring™  Current research on evidence-ba...
QMAP is a valuable processRate the value of the QMAP for your  program.Extremely valuable                    67%Pretty val...
LUNCHGet your Market $$Enjoy your choice of vendors at the MidtownGlobal Market – next door to hotel!                     ...
Core MessagesWhat is your mission?What do you do? Why is it important?What need are you trying to meet?What would happen i...
Evaluation Criteria & MethodsWhy should programs conductevaluations?  To help improve the program  Accountability         ...
Key Steps in Evaluation ProcessSet the stageDecide what tomeasureDecide how tomeasureCollect the dataAnalyze the dataUse t...
Two Major Types of EvaluationProcess evaluations focus on whether aprogram is being implemented asintended, how it is bein...
Process                          OutcomeMeasures the efforts put       Measures theinto the program               effectiv...
Types of Outcome EvaluationsSingle-group designs are the simplestand most common (post-testquestionnaires, pre/post-tests)...
Logic Models & Evaluation           37                VII-Tab D/Page 177
Improving Evaluation DesignUse the researchIncrease design complexityAdd outcome targets—numerical forachieving outcomesIn...
System to Monitor the ProgramReview Policies, Procedures andOperations on a Regular BasisCollect Program Information from ...
Staff Development PlanScreening & OrientationOngoing Staff TrainingBuild on Staff Members’ Skills andKnowledge            ...
Resource DevelopmentDevelop program model with clear goals &mission statementCreate a program budgetDetermine amount of fu...
Three Circles of FundraisingKnowledge – research giving trends,donor prioritiesCommitment – everyone involved in thefundra...
Establish a Public Relations &    Communications EffortIdentify Target MarketsDevelop a Marketing PlanGather Feedback from...
Major Goals of Public RelationsBuild awareness of your programProvide information to the target audienceIssue a call to ac...
Why Advocacy Is Important?To create greater awarenessof the cause (mentoring, aspecific program, etc.)To increase fundingT...
Build Relationships with Legislators               Send letters to your legislators, and               thank them if they ...
Core MessagesWhat is your mission?What do you do? Why is it important?What need are you trying to meet?What would happen i...
WRAP UPWhat will you remember, absolutely,positively?                  48
See you tomorrow!Section 6 – How to Structure EffectiveProgram Operations                   49
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Elements of Effective Practice - Design, Management & Evaluation

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EEP 2-Day Workshop presented by the Mentoring Partnership of Minnesota. Day 1 Slides.

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Elements of Effective Practice - Design, Management & Evaluation

  1. 1. How to Build ASuccessful Mentoring Program using theElements of Effective Practice™ 1
  2. 2. Mentoring Partnership of MinnesotaMPM IS THE DRIVING FORCE IN THEMENTORING MOVEMENT INMINNESOTA. WE BRING TOGETHERDIVERSE INDIVIDUALS ANDORGANIZATIONS AROUND TWOSTRATEGIC GOALS:MPM will Increase QualityMentoring in MinnesotaMPM is the LeadingChampion of QualityMentoring Across Minnesota 2
  3. 3. Workshop Goals1. Get to know each other & MPM2. Raise awareness of best practices3. Recognize importance of quality4. Overview of Elements of Effective Practice for Mentoring 3
  4. 4. Elements of Effective Practice Youth mentoring programs are more successful when they follow proven, effective mentoring practices and strategies Revised in 2009, the Elements are guidelines for running safe and effective mentoring programs, 3rd edition includes evidence-based operational standards. 4 EEP3
  5. 5. ―How to Build a Successful Mentoring Program Using the Elements of Effective Practice” The companion Tool Kit for the Elements (with CD) Program Design and Planning Program Management Program Operations Program Evaluation 5 Section II/Pages 7-10
  6. 6. Mentoring - DefinedMentoring is a structured andtrusting relationship that bringsyoung people together withcaring individuals who offerguidance, support andencouragement aimed atdeveloping the competence andcharacter of the mentee. 6 II/Page 9
  7. 7. Types of Mentoring Traditional Group Team Peer E-mentoring II/Page 9 7 IV-Tab A/Pages 30-39
  8. 8. Locations of MentoringCommunity settingSchoolFaith-based organizationWorkplaceVirtual community 8 II/Page 9
  9. 9. OPENING CEREMONIES What events do you compete in? Who are your athletes? What will you take home a gold medal for? What do you need more training and coaching in? 9
  10. 10. Successful MentoringMentoring is not one-size-fits-allMost significant predictor ofpositive mentoring results iswhether mentors andmentees share a close,trusting relationship 10 III/Page 11
  11. 11. Program Design and Planning 11
  12. 12. Program Design and Planning Define the Who, What, Where and When Plan How the Program Will Be Managed  Select Management Team  Establish Policies and Procedures  Ongoing Staff Training  Develop a Financial Plan  Implement the Program  Plan How to Evaluate the Program IV/Pages 15; 21-23 12 Checklist: 25-26
  13. 13. Getting StartedIs there a need?Are people ready and willing to investin your program?Do you have the capacity,commitment and capability to run aquality program? IV/Pages 15-16 13
  14. 14. Mission DefinedA mission statement defines in one ortwo brief sentences, the overall purposeof the program.A mission defines what your program isand why it exists. 14
  15. 15. Let’s Look at a SampleThe Catapulting Careers programconnects high school students inAtlanta with caring adults from localindustries to explore careeropportunities and ease the transitionfrom high school to college oremployment. 15
  16. 16. How’s This?The Mentoring Partnership of Minnesotaleads the state in building and sustainingquality mentoring for every child. 16
  17. 17. Know Your MissionBuild a strongfoundation• Focus resources• Stakeholder alignment• Consistent 17
  18. 18. Goals & ObjectivesGoals Objectives Broad statements that Specific targets or follow from your approaches to achieve mission. goals.Provide young people Recruit, train & matchwith the opportunity to 25 new mentors byexplore careers through Octoberone-to-one relationshipswith adults 18
  19. 19. Program Parameters & Guidelines1. Youth population 7. When takes place2. Mentors 8. Frequency/duration3. Type of program 9. Setting4. Stand-alone/existing 10. Stakeholders5. Nature of sessions 11. Evaluation6. Outcomes 12. Case management 19 IV/Pages 15-21
  20. 20. Management TeamWho will staff and manage your program?Will all staff be paid?What skills/abilities are needed?How will you train/orient new staff?Professional developmentHuman resource policiesForm an advisory group 20 IV/Pages 21-23
  21. 21. Program ManagementEstablish Policies and ProceduresImplement Ongoing Staff Training andProfessional DevelopmentDevelop a Financial PlanImplement the ProgramPlan How to Evaluate the ProgramLogic Model 21 IV/Page 22
  22. 22. Program ManagementAdvisory GroupSystem for Managing Program InformationResource Development PlanSystem to Monitor the ProgramProfessional Staff Development PlanAdvocate for MentoringPublic Relations/Communications Effort 22 V/Pages 53-62
  23. 23. Advisory Group FunctionsClarify the organization’s mission or vision;Resolve key strategic or policy issues;Develop the financial resourcesProvide expertise or access to policymakers;Build the reputation of the organization with keystakeholders;Oversee financial performance;Ensure adequate risk management;Assess the organization’s performance withregard to its priorities; andImprove board performance. 23 V/Pages 53-55
  24. 24. Advisory Group Roles1. Setting policy and approving practices2. Assuming legal responsibility for all the affairs of your organization3. Serving as the fiduciary body for your organization4. Providing connections to potential funders5. Providing legal, financial and other expertise as needed V/Page 54 24
  25. 25. Mentoring Program ManualPopulation servedRecruitment & matching processFrequency & durationType of mentoring activitiesNon-mentoring roles forvolunteersRisk management & liabilityResource Development planFinancial management plan V/Page 54 25
  26. 26. Managing Program InformationManage financesMaintain personnelpractices and recordsTrack program informationand activityDocument matchesManage riskDocument programevaluation efforts 26 V/Pages 55-57
  27. 27. QMAP OverviewQMAP =Quality Mentoring Assessment Path QMAP is a mentoring program self- assessment tool designed to help youth mentoring programs improve current processes by evaluating program quality. 27
  28. 28. QMAP OverviewProgram quality is based on: Elements of Effective Practice for Mentoring™ Current research on evidence-based practice in the field of mentoring Insight from mentoring program practitioners around our state 28
  29. 29. QMAP is a valuable processRate the value of the QMAP for your program.Extremely valuable 67%Pretty valuable 33%Not very valuable 0%Not at all valuable 0% 29
  30. 30. LUNCHGet your Market $$Enjoy your choice of vendors at the MidtownGlobal Market – next door to hotel! 30
  31. 31. Core MessagesWhat is your mission?What do you do? Why is it important?What need are you trying to meet?What would happen if your program didn’t exist?Who does your program serve? What are theirunique needs and challenges?What makes your program unique?Does your program work? How do youknow? 31
  32. 32. Evaluation Criteria & MethodsWhy should programs conductevaluations? To help improve the program Accountability 32 VII/Page 163
  33. 33. Key Steps in Evaluation ProcessSet the stageDecide what tomeasureDecide how tomeasureCollect the dataAnalyze the dataUse the results 33
  34. 34. Two Major Types of EvaluationProcess evaluations focus on whether aprogram is being implemented asintended, how it is being experienced, andwhether changes are needed to addressany problems.Outcome evaluations focus on what, ifany, effects the program is having. 34 VII/Page 165
  35. 35. Process OutcomeMeasures the efforts put Measures theinto the program effectiveness of theProvides information programabout the inputs, intensity Provides evidenceand duration of the regarding the impact ofprogram the program onAssesses program design participants over timeand implementation and/or compared toAnswers whether the another groupprogram is being Can examine bothimplemented as planned immediate and long-termMeasures dosage outcomes 35 VII/Pages 165-168
  36. 36. Types of Outcome EvaluationsSingle-group designs are the simplestand most common (post-testquestionnaires, pre/post-tests)Quasi-experimental designs helpevaluators identify whether a programactually causes a change in programparticipants, using controls to eliminatepossible biases VII/Pages 166-168 36
  37. 37. Logic Models & Evaluation 37 VII-Tab D/Page 177
  38. 38. Improving Evaluation DesignUse the researchIncrease design complexityAdd outcome targets—numerical forachieving outcomesIncorporate both process and outcomeevaluation 38
  39. 39. System to Monitor the ProgramReview Policies, Procedures andOperations on a Regular BasisCollect Program Information from Mentors,Mentees and Other ParticipantsContinually Assess Customer Service 39 V/Pages 58-59
  40. 40. Staff Development PlanScreening & OrientationOngoing Staff TrainingBuild on Staff Members’ Skills andKnowledge 40 V/Page 59
  41. 41. Resource DevelopmentDevelop program model with clear goals &mission statementCreate a program budgetDetermine amount of funding needed tostart and sustain your programMake a diversified fundraising plan V/Pages 57-58 Timeline: IV/Page 45 41
  42. 42. Three Circles of FundraisingKnowledge – research giving trends,donor prioritiesCommitment – everyone involved in thefundraising process needs to believe inand be committed to the missionRelationships – need to build arelationship with potential donors 42
  43. 43. Establish a Public Relations & Communications EffortIdentify Target MarketsDevelop a Marketing PlanGather Feedback from AllConstituentsRecognize ProgramParticipants and SponsorsNational Mentoring Month 43 V/Pages 61-63
  44. 44. Major Goals of Public RelationsBuild awareness of your programProvide information to the target audienceIssue a call to actionFundraising and mentor recruitment aretypes of public relations with specific targetaudiences 44 V/Page 61, V-A/Page 117
  45. 45. Why Advocacy Is Important?To create greater awarenessof the cause (mentoring, aspecific program, etc.)To increase fundingTo improve the systemTo affect larger numbers ofpeople than is possiblethrough direct service alone 45
  46. 46. Build Relationships with Legislators Send letters to your legislators, and thank them if they help out; Attend town hall meetings and other events where your legislators will be present and introduce yourself; Meet with staff in legislators’ districtRally For offices;Youth Day at Send updates on your program tothe Capitol legislators;Tuesday, Invite legislators to events that showcaseFeb. 21 your program and how it affects the community. 46 V/Page 60
  47. 47. Core MessagesWhat is your mission?What do you do? Why is it important?What need are you trying to meet?What would happen if your program didn’t exist?Who does your program serve? What are theirunique needs and challenges?What makes your program unique?Does your program work? How do youknow? 47
  48. 48. WRAP UPWhat will you remember, absolutely,positively? 48
  49. 49. See you tomorrow!Section 6 – How to Structure EffectiveProgram Operations 49

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