Leadership for 2020 Learn Technology of MBWA – PIPO – NSI By Dr. Shailesh Thaker, Management Thinker Leadership is Demonstration not Definition – Leadership is Performance not Position
Leadership is Demonstration not Definition - Dr. Shailesh Thaker
Leadership is Performance not Position - Dr. Shailesh Thaker
You can not play today’s games with yesterday’s tricks
We can’t become what we want to be, by remaining what we are!
<ul><li>“ THE SECRET OF SUCCESS IS MAKING YOUR VOCATION YOUR VACATION.” – MARK TWAIN </li></ul>
Leadership at its best, I conclude, is not a contest for control, it is crafting of a joint discovery process. The best leaders are the best learners, and the best leaders confidently say ... "I don't know"
I don't know (Is it the best beginning for a mutual discovery process ?)
Ah ! Yes. Leadership Assisting Human beings in exploring their Limits.
"Three People" There were three young gems in the rough that I discovered, over the last 15 years. Today, they are tenured professors. And they are changing the institution. And will leave a mark on it for the next two decades. That's what I have accomplished. "3 People“ - Tony Athos, Teacher, Harward Business School
Are you shown on a Right side of the Balance Sheet ?
Demonstration Is a Continuous Process… <ul><li>M.Gandhi - 040 Years </li></ul><ul><li>R.Laxman - 057 Years </li></ul><ul><li>A.P.J. Kalam - 032 Years </li></ul><ul><li>Lata Mangeskar - 050 Years </li></ul><ul><li>Bismilla khan - 050 Years </li></ul><ul><li>Ravi shankar - 063 Years </li></ul><ul><li>Tata Group - 075 Years </li></ul><ul><li>Toyoto Group - 115 Years </li></ul>All are L egendary P erformers…
Mentor's Formula <ul><li>Care & Share </li></ul><ul><li>Lead with Love </li></ul><ul><li>Faith in Believe </li></ul><ul><li>No Double Standards </li></ul><ul><li>No Expectation </li></ul>
COACHING LEADERSHIP Leader has to lead his team players to a global standards and gradually follow attitude of international benchmark.
ARE YOU IN MODELING…. <ul><li>COMMITMENT </li></ul><ul><li>PERSONALITY </li></ul><ul><li>TIME </li></ul><ul><li>COMMUNICATION </li></ul><ul><li>RELATIONSHIP </li></ul><ul><li>VALUES </li></ul><ul><li>EMOTIONS </li></ul>
Models <ul><li>Physical- Kapil Dev </li></ul><ul><li>Mental – Swami Vivekanand </li></ul><ul><li>Spiritual – Yogi </li></ul><ul><li>Finance – Ratan Tata </li></ul><ul><li>Personality – Sachin Tendulkar </li></ul><ul><li>Skill – Rehman, Sam Pitroda </li></ul><ul><li>Knowledge – C K Prahlad </li></ul>
LEADERSHIP IS WISDOM NOT A INFORMATION OR SKILL OR ATTITUDE OR KNOWLEDGE.
DREAM IS CREATING FUTURE IN PRESENT… The Dream Is Not That You See In The Sleep But Which Does Not Let You Sleep. - Dr. APJ Kalam
As we look ahead into the new century, Leaders will be those who creates Leaders. Bill Gates, CEO Microsoft
“ We have to put a lot of money into changing people’s behavior.” – Bill Gates, CEO Microsoft
What Is Your Core Competency? Marketing, Negotiating , Delegating and Collecting people to gather.” -Mr. Ashit Doshi M.D Doshion Chemicals. (A company from 32 CR. Turnover to 670 CR. COMPANY in 4 years.)
“ If you do not have a competitive advantage, don’t compete.” - Jack Welch,CEO, GE.
“ Every year I have a fight with my all previous best years.” -Dr. Sundershanam. (52 PhD are honor to him for his agriculture genetic work.)
Famous Today Fire Tomorrow - Mike Armstrong, CEO - AT & T
Who want to play with “ Blame Game ” Do you think blame game destroys the credibility of the leader faster than any other act ?
When a plane crashes, They ask What happened ? In organization They ask Whose fault was it ?
DR. COVEY’S PERSONAL HERO… <ul><li>What is your first act of the day.? </li></ul><ul><li>I SHALL NOT FEAR ANYONE ON EARTH. </li></ul><ul><li>I SHALL FEAR ONLY GOD. </li></ul><ul><li>I SHALLNOT BEAR. </li></ul><ul><li>- Mohandas Gandhi.(Personal Mission Statement) </li></ul>
These days, building the best server isn’t enough. That’s the price of entry”. -Ann Liven,CEO, Hewlett Packard
AZIM PREMJI CHANGE EVERYTHING BUT DON’T CHANGE PRINCIPLES
Flawless Execution Separates us from others. - Akio Morita, CEO,Sony,Japan.
“ Intent to purchase” response predictive of nothing 5 % Uniqueness 95 % Jump start your business Brain Doug Hall Leaders Pursue Dramatic Difference
Control your CALENDAR… Calendar of (20 % & 80 %) 80 % profit earn by 20% of customer 80 % income earn by 20% of time. 80% sales come by 20% of product.
Leadership is defined by results not attributes. - Peter Ducker. (Trainer to US Gov’t and US Industry)
Walk on your talks… “ Have promise to the world that we will deliver a car in Rs. 1 Lac” Ratan Tata, CEO,Tata Group.
CEO’S ARE RESULT ORIENTED <ul><li>No Discussion </li></ul><ul><li>No Reasons </li></ul><ul><li>No Blame </li></ul><ul><li>No Arguments </li></ul><ul><li>ONLY RESULTS… </li></ul><ul><li>Because world will doubt your words ,never actions. </li></ul><ul><li>AHHHH!!! YES. </li></ul>
We must become the change We want to see. -Mohandas Gandhi
<ul><li>Excellent firm don’t believe in excellence only in constant improvement and continuous change. </li></ul><ul><li>Peter Ducker (Trainer to US Gov’t and US Industry) </li></ul>
OPEN YOUR EYES… <ul><li>CLO - Chief Learning Officer </li></ul><ul><li>CFO - Chief Finance Officer </li></ul><ul><li>CSR - Chief Social Responsibility </li></ul><ul><li>I advise for one more position… </li></ul><ul><li>CCC – Courageous Corporate Communicator </li></ul>
"Getting it right the first time” is stupidity. A snare. A delusion. Why don't give a second thought to the "first time“ - Microsoft
DYB.Com Destroy Your Business “The Problem is never how to get new, innovative thoughts into your mind, but how to get the old one out.”
+ 29 M = + 73 M – 44 M + 4 M = + 4 M - 0 M The essence of leadership 2008 is the will to destroy ?
Great Ideas … Great leaders are in pursuit of what ?
Six Sigma (Good Quality) Customer Satisfaction (Arrive on time with a smile) Now Try for Customer success.
I am no young, dewy-eyed technologist. My age is 58 and my last programming language was Fortran. My kids “get” the web far better than I. But I am a passionate appreciator. -Jack Welch,CEO GE
Leaders love new technology. Believe in the internet….. “More than ever”
Beware the CEO….. At any stage …… Who doesn’t do most of his communication ……… . By ……. ?????? Latest Techniques.
The greatest danger for most of us is not that our aim is too high and we miss it, but that it is too low and we reach it.
S H I P Mental Physical Spiritual Wife Father Mother S ELF L E A D E R H OME I NCOME P EOPLE Community Club Association Brother Sister BALANCING ROLES
High Relationship and Low task STYLE OF LEADER Low Relationship and Low task High Task and Low Relationship High Task and High Relationship S4 S3 S2 S1 DELEGATING PARTICIPATING SELLING TELLING TASK BEHAVIOR RELATIONSHIP BEHAVIOR (HIGH) (LOW)
LEADERSHIP - MULTI SKILL <ul><li>Combination and permutation of multi skill. </li></ul><ul><li>You are not a worker . You are a manager. Who knows managing. </li></ul>
WHAT IS NOT ENOUGH NOW… <ul><li>REGULARITY </li></ul><ul><li>YES MAN SHIP </li></ul><ul><li>FOLLOWING ORDERS </li></ul><ul><li>JOB ATTITUDE </li></ul><ul><li>ALWAYS SECOND LINE </li></ul><ul><li>WORKING AS PER THE DIRECTION </li></ul><ul><li>FINISHING ON TIME. </li></ul>
LEADERSHIP 2020… <ul><li>Initiativeness </li></ul><ul><li>Ownership </li></ul><ul><li>No Time Log </li></ul><ul><li>Fire In A Mind </li></ul><ul><li>Do or Die Spirit </li></ul><ul><li>Madness For Work </li></ul><ul><li>(Velocity) Clarity In Thinking </li></ul>
11 best practices of the world class organisation
Can you imagine an organisation when CEO is absent and employees are present.? The most of the work is done smoothly On that day. Now think of the day where CEO is present and all the employees are absent. You can imagine the output. WHO NEEDS WHOM.?
GOOD NEWS…. If you are working Late in the organisation Than H.O.D. has to pay Rs. 1,000/ Per hour to the organisation for using infrastructure . FEVICOL.
BAD NEWS…. If you are late by 3 times in a year, you are out of job. (Second late ,they give you warning and third late, immediate notice.) ” leave the place in next 30 minutes.” DEV. CEO. Canadian co.Mfg. corrugated boxes .
30 minutes NAP after A lunch break . (from Peon to M.D. ) CHINA.Glass mfg. co (MOST OF THE ORGANISATION IN THAILAND HAVE A PRACTICE.)
WE BELIEVE IN 100%. BEACAUSE OF 99.99% IS WORKING STYLE, WE MAY MAKE LOSS OF MILLION OF DOLLARS.IF HITHRO AIRPORT STARTS WORKING AT 99.99%, EVERYDAY ONE ACCIDENT WILL OCCUR . CEO.AMERICAN EXPRESS BANK.USA
ALL ARE CALL BY FIRST NAME IN THE ORGANISATION FROM PEON TO CEO. THEY DISCUSS EVENT, NOT A PERSON. HOW AND WHY THINGS HAS GONE WRONG. Mr. Kaushal mehta MOTIF.INC.USA
AN EMPLOYEE MUST PASS HIS EVENING WITH FAMILY,I SEE THAT THEY ARE NOT A WORK PLACE AFTER 6-00 P.M. NARAYAN MURTI,CHIEF MENTOR, INFOSYS.INDIA
1ST OF EACH MONTH,WORK REPORT OF LAST MONTH, WORK PAPER OF NEXT MONTH AND CHEQUE OF SALARY IS HANDOVER TO COMPLETE TEAM. FLEXI TIME CONCEPT WORKS VERY EFFETIVELY.OFFICE NEVER GETS LOCKED AND IS OPEN FOR 24 HOURS.THERE IS NO CLOCK IN THE OFFICE.ONLY RECEPTION, FINANCE AND ACCOUNTS HAS TO COME ON 9-00.A.M. TO 6-00 P.M. CREATIVE IND. LTD.
OPEN AND TRANSPERANT INFRASTRUCTURE , WE DO NOT ALLOW CABIN CULTURE. ALL DIRECTORS SEAT WITH TEAM. THEY HAVE ONLY 5 LEVELS OF HEIRARCHY. F. SIDDIQUI,Director HRM HINO-PAK MOTORS. PAKISTAN
HAI! STREET INTELIGENCE WORKS…. WE NEED POSITIVE ATTITUDE, ZEAL , CONFIDENCE AND COMMUNICATION SKILL. WE DO NOT NEED SMART MBA’S. F2F.COMGARMENT & TEXTILE INC.
TELEPHONE ,CREDIT CARD,POWER AND PETROL BILLS ARE PAID BY STAFF OF THE CO .ONLY EMPLOYEE HAS TO DROP BILL ALONG WITH CHEQUE IN DROP BOX. HE RECEIVE RECEIPT NEXT DAY. KNOWLEDGE INC.. SINGAPORE.
THEY ORGANISES OPEN HOUSE AT THE LAST DAY OF MONTH AND ALL TEAM MEMBER ARE ALLOW TO SPEAK IN THE MEETING. NO HEIRARCHY IN THE MEETING AND WHAT EVER RESOLVE IN MEETING BECOMES POLICY OF A COMPANY. Monarch Projects.
AS YOU RESUME THE DUTY, HR HEAD COMES TO YOU AND HANDOVER A PAPER TO WRITE ABOUT AREAS OF IMPROVEMENT, WHERE ARE YOU TO BE TRAIN FIRST. NEXT STEP, THEY OFFER YOU A PROGRAMME. SONY,JAPAN.
If You Find That You Are Low Value In The Organisation Then You Have To Feel Slip of Your Value and Handover to H.R. Department.They Take Decision In Two Weeks Time. They Approve Your Offer Letter or You Are Out Of Job From A Same Day. Cipla Pharma. India
CELEBRATING BIRTHDAY OF A TEAM MEMBERS ON A LAST DAY OF EACH MONTH WITH CAKE CUTTING CEREMONY.
“ FIX ,CLOSE AND LEAVE.” (10,000 people left the job ) JACK WELCH CEO, GE. STRAIGHT FROM THE GUT .
BOARD MEMBERS OF AN ORGNISATION HAS TAKEN DECESION THAT FOUNDER IS NOT WORKING EFFECTIVELY.HE MUST BE OUT OF BOARD. RESOLUTION WAS PASSED UNANIMOUSLY. APPLE COMPUTERS.USA.
YOU CAN GET THE ENTRY IN THE ORGANISATION BUT YOU CAN NOT GROW WITH SAME C.V .VALUE ADDITION IN C.V., UPGRADING SKILLS AND POLISHING ATTITUDE IS A BASIC NEED FOR PROMOTION. Vice – president , HABIB Bank.
WHAT A RETENTION IDEA….. ORGANISATION GIVE RS. 1,00, 000 LAC TO THE EMPLOYEE TO PUT IT IN A CUP BOARD SO, HE CAN ATTEND ANY BLACK WITHOUT ANY INJURY.IT IS REALLY VERY DIFFICULT TO TRAVEL AFTER 5-30 P.M. ON SOME ROADS.IF THEY DID NOT FIND MONEY FROM YOU ,THAN THEY MAY KILL YOU. AREA MANAGER, MR. KAUSHAL,AFRICA. TORRENT PHARMA.
HR MANAGERS SPENT MAXIMUM TIME 46 % AFTER THE ADMINISTRATION.SOME OF THEM DO NOT HAVE TIME FOR SELF IMPROVEMENT. TVRLS INC.2002.
<ul><li>L & T (N.M. DESAI), </li></ul><ul><li>TISCO (ROOSHI MODI), </li></ul><ul><li>SAIL(M.R.R.NAIR), </li></ul><ul><li>ESCORTS (ARVIND AGARWAL) </li></ul><ul><li>have demonstrated this beyond doubt. </li></ul>HRD MANAGERS AS CEOS.
<ul><li>Building critical organizational capabilities. </li></ul><ul><li>Enhancing employees satisfaction. </li></ul><ul><li>Improving customer and share holders satisfaction. </li></ul><ul><li>- Arthur yeungand Bob Berman (1997) </li></ul>
NSI Formula <ul><li>Lambreta scooter </li></ul><ul><li>Carbon paper </li></ul><ul><li>Pager </li></ul><ul><li>VCD,VCP </li></ul><ul><li>Type writer & Duplicating Machine </li></ul><ul><li>Ambassador Car </li></ul><ul><li>Traveler Cheque </li></ul>Never Stop Improving
LEADERSHIP IS LOVE <ul><li>Lead with love </li></ul><ul><li>Task versus love- case study </li></ul>
Grow by 100 percentage What is your core competency? -Mr. Ashit Doshi M.D Doshion Chemicals. (A company from 32 CR. Turnover to 670 CR. COMPANY in 4 years.)
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