Transcript of "Web 2.0 and employee communications: Overview"
How Web 2.0 is transformingemployee communicationsIABC/Toronto<br />Donna Papacosta<br />January 2010<br />
This presentation in Twitter form<br />140 characters: <br />Internal comms will never be the same thx to tech + SM; need to embrace the future now; must show leadership; changing with u or w/o u<br />
Why social media behind the firewall?<br />More like real life; not top-down<br />Build relationships, awareness<br />Enable sharing of knowledge<br />Improve productivity<br />Increase employee engagement<br />Learn use of external social media<br />
Benefits?<br />Best Buy reduced staff turnover 40% thanks in large part to in-house social networking.<br />American Electric Power saved $8M with employee suggestions.<br />“We are learning insights from employees like never before.” – large pension fund<br />
Future employees…<br />Don’t want to wait for your newsletter<br />Are telling your story inside and outside the organization – using multimedia<br />Will form their own networks<br />Want mobile access to information<br />