Tap In Systems Monitoring IT Infrastructure using Amazon Web Services www.tapinsystems.com

Tap In Systems San Francisco based start up focused on IT monitoring and systems management solutions Team experience Implemented solutions from start-ups to Fortune 500 companies Focused on management of heterogeneous environments Experienced in use of open source tools Recently funded Cloud services available for beta customers now

San Francisco based start up focused on IT monitoring and systems management solutions

Team experience

Implemented solutions from start-ups to Fortune 500 companies

Focused on management of heterogeneous environments

Experienced in use of open source tools

Recently funded

Cloud services available for beta customers now

IT Monitoring Issues Complex implementation Difficult to install, configure, maintain Need to integrate with existing applications and tools How to scale? Slow to deploy HW/SW budgeting and acquisition cycle Vendor evaluation complex and costly Expensive Software licenses costs Large commitment required to start a project Inflexible Any change in business requirements restarts acquisition/deployment process

Complex implementation

Difficult to install, configure, maintain

Need to integrate with existing applications and tools

How to scale?

Slow to deploy

HW/SW budgeting and acquisition cycle

Vendor evaluation complex and costly

Expensive

Software licenses costs

Large commitment required to start a project

Inflexible

Any change in business requirements restarts acquisition/deployment process

Approach Deploy monitoring system in AWS compute cloud Monitor cloud-based systems or internal IT systems Quickly size/evaluate/deploy systems No hardware/software acquisition required Redundancy and load balancing Functions like enterprise management tools HP OpenView, Tivoli Monitoring agents/plugins as open source Pricing by usage rather than software license or managed node. Correlates utilization (alarm volume) and value with cost Offers scalable, deployment and financial flexibility

Deploy monitoring system in AWS compute cloud

Monitor cloud-based systems or internal IT systems

Quickly size/evaluate/deploy systems

No hardware/software acquisition required

Redundancy and load balancing

Functions like enterprise management tools

HP OpenView, Tivoli

Monitoring agents/plugins as open source

Pricing by usage rather than software license or managed node.

Correlates utilization (alarm volume) and value with cost

Tap In Architecture Values Monitored Cloud Systems Client Apps Management Systems Web Resource Event Bus Desktop Widgets M M Monitored Internal Systems M Web Reports Architecture

Client Applications

Web Reports

Customer EC2 Image Values Monitored Systems Quick View Java Console Widgets MySQL Database Monitored Systems Management Systems Web Resource Event Engine Reporting Application Configuration Application Widgets Quick View Java Console M M M M EC2 Instance S3 Storage

Monitoring Features Open source components Nagios plugins Linux agent Windows agent Management system interface modules Nagios, Big Brother, Microsoft Operations Manager Cloud Monitoring Features EC2 Linux Agent Layer EC2 meta-data into monitoring event messages Instance configuration state event messages AWS monitoring scripts using customer specific parameters Instance state monitoring and reports S3, FPS, SQS, SDB monitoring

Open source components

Nagios plugins

Linux agent

Windows agent

Management system interface modules

Nagios, Big Brother, Microsoft Operations Manager

Cloud Monitoring Features

EC2 Linux Agent

Layer EC2 meta-data into monitoring event messages

Instance configuration state event messages

AWS monitoring scripts using customer specific parameters

Instance state monitoring and reports

S3, FPS, SQS, SDB monitoring

Why Amazon Web Services? Able to control configuration of management server image Not just a web server app! DevPay simplifies Tap In business processes Sales -> Deployment process automated Billing handled by Amazon Address security concerns Assign instance per customer – not shared Runs under customer’s AWS account Customer data under customer control, not Tap In

Able to control configuration of management server image

Not just a web server app!

DevPay simplifies Tap In business processes

Sales -> Deployment process automated

Billing handled by Amazon

Address security concerns

Assign instance per customer – not shared

Runs under customer’s AWS account

Customer data under customer control, not Tap In

Summary Customer Benefits Financial flexibility Pay for what you use Quick time to value Quick deployment No software or hardware acquisition Technical flexibility Can quickly scale up or down as needed Take advantage of open source Less maintenance Cloud service currently deployed as beta Looking for beta customers - contact ploh@tapinsystems.com Generally available later this year

Customer Benefits

Financial flexibility

Pay for what you use

Quick time to value

Quick deployment

No software or hardware acquisition

Technical flexibility

Can quickly scale up or down as needed

Take advantage of open source

Less maintenance

Cloud service currently deployed as beta

Looking for beta customers - contact ploh@tapinsystems.com

Generally available later this year