Sage, Our Customers
and the Cloud !!
Ian Clarke

Business Management Solutions

CRM Solutions on Amazon EC2
EC2 hosted: hardware runs in “the cloud” customers work with local
partners to customize solutions
•On Premise: Customer owns
hardware and works with local
EC2 hostingto implement and customize
partners
solution
Customizations
and setup
•Sync
Remote
solutions
Customizations SalesLogix Customers
and setup
Sage CRM Customers

SalesLogix Cloud Edition
Redundant / high
EBS snapshot
availability app
backup / recovery
servers
EBS
Mobile File Store
Devices
App Server
Windows IIS +
Outlook EBS
ASP.NET + SLX
DB Server SQL Data Store
Services Web Services
Windows +
Web SQL Server
Browser
Client Cloud
S3
EC2 instance

SaaS – Sage EC2 Comparison
Traditional
Sage EC2
SaaS
License Recurring Recurring
Hardware No No
Rapid On/Off Yes Yes
IT Role Limited Limited
Reliability High High
Customization Limited Yes
Data Ownership Vendor Customer
Upgrade Vendor Choice Customer Choice

Why we chose Amazon Web Services
1. Usage based pricing.
2. Rapid flexibility to change/expand your configuration.
3. Easy of access and speed of deployment
4. You can leverage existing system architectures with minimal
modifications.
5. Value added s/w packages and services that are available
•5

What do you need ?
+ +
Techie Web App Credit Card
6

What our developers liked…
1. Web-based management console
2. Web service APIs provides wide coverage of the feature set of the
Amazon infrastructure.
3. Availability of familiar Windows Server 2003
4. EC2 security and firewall configuration was comprehensive and easy to
manage.
5. Elastic Load Balancing was surprisingly simple to set up
6. Global network latency has been outstanding
•7

Areas we feel could be improved
1. Windows instance launch times can be slow
2. Terminating an instance is not always graceful
3. The process of “bundling” an instance was sometimes unreliable.
4. A lack of AWS roadmap transparency promotes other parts of the
ecosystem to build competing functionality.
5. SLA’s aren’t significant enough for those needing private cloud service
guarantees.
•8

Thank You…
Email : ian.clarke@sage.com